the DOUGLAS, Autograph Collection

Hotels
9.2
/10
Exceptional
698 reviews

What Guests Say About Their Stay

Solomon
10.0
/ 10
Johanna checking us in was great. Very friendly and helpful. Room was clean and bed was comfortable. Great location and the hot tub on the roof was awesome.
Jerry
10.0
/ 10
we stayed here for our wedding and it was a great experience. staff was very friendly and kindly gave us a special treat for our wedding night
Rebekah
10.0
/ 10
LOVED this hotel & the full experience :’) staff were soooo very friendly and helpful, room & amenities were immaculate, and good downtown location!
In the Area
See Map
45 Smithe Street, Vancouver, British Columbia, Canada, V6B 0R3

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
the DOUGLAS, Autograph Collection is located in area / city Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around the DOUGLAS, Autograph Collection

45 Smithe Street, Vancouver, British Columbia, Canada, V6B 0R3
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Discover More About the DOUGLAS, Autograph Collection

Location


the DOUGLAS, Autograph Collection is located in area / city Vancouver.

About the DOUGLAS, Autograph Collection

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from the DOUGLAS, Autograph Collection exclusively for you.

the DOUGLAS, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at the DOUGLAS, Autograph Collection.

All facilities in the DOUGLAS, Autograph Collection

Others the DOUGLAS, Autograph Collection
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Things to Do

  • Hot tub
  • Winery tours
  • Garden
  • Casino
  • Spa
  • Steam room

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms
  • Computer station

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in the DOUGLAS, Autograph Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately CAD 40 for adults and CAD 40 for children
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered self parking fee: CAD 55 per day (in/out privileges)
  • Covered valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at the DOUGLAS, Autograph Collection
188
Another facilities in the DOUGLAS, Autograph Collection
Tours, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in the DOUGLAS, Autograph Collection

What are available facilities at the DOUGLAS, Autograph Collection?
There are top facilites at the DOUGLAS, Autograph Collection such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at the DOUGLAS, Autograph Collection?
The standard check-in time at the DOUGLAS, Autograph Collection is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does the DOUGLAS, Autograph Collection provide breakfast?
Yes, the DOUGLAS, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of the DOUGLAS, Autograph Collection?
the DOUGLAS, Autograph Collection is a 5.0-star hotel.
How many rooms are available at the DOUGLAS, Autograph Collection?
the DOUGLAS, Autograph Collection has 188 rooms in total.
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More Reviews from Other Guests in the DOUGLAS, Autograph Collection

9.2
Exceptional
From 698 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews the DOUGLAS, Autograph Collection

Number of reviews per page
20
40
Top reviews
LIGUO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

非常好的体验,值得推荐
Taren
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, friendly staff and loved the area.
Solomon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Johanna checking us in was great. Very friendly and helpful. Room was clean and bed was comfortable. Great location and the hot tub on the roof was awesome.
Yutong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Justin
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, bed very comfortable.
Sam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and comfortable stay
Jerry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we stayed here for our wedding and it was a great experience. staff was very friendly and kindly gave us a special treat for our wedding night
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic experience. Loved the hydrotherapy lounge!
Rebekah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

LOVED this hotel & the full experience :’) staff were soooo very friendly and helpful, room & amenities were immaculate, and good downtown location!
Richard
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel in every way
Marvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel bien ubicado y habitaciones cómodas y bien decoradas. Pero mal insonorizado, lo que no se perdona en un hotel de ese precio y categoría.
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really liked the cozy robe and slippers in the room…nice touch
Tiffany
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is a beautiful hotel and the staff is very friendly and attentive. We had an upgraded king room that overlooked the water feature. The Aesop bath products and robes elevate the stay. Unfortunately, on this visit, our particular room had a very noisy mechanical issue that disrupted our sleep but we would try this property again.
Read More
Cari
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I mostly enjoyed my stay here. It was clean and comfortable, and in a very good location. All staff were very friendly and helpful. Some design elements were odd - why was there a window from the bedroom looking into the shower? I also hated the showerhead - it's a rainfall style head that makes it impossible to stand in the shower without getting your hair wet unless you contort your entire body. Plus, they didn't provide a shower cap, which makes it worse. The strangest thing, though, was the lack of a fridge. Instead, in what would be a perfect spot for a fridge, there was...a Yeti cooler. With instructions to add ice to it. Really strange and kind of ridiculous for a hotel of this calibre. I feel like a Yeti cooler costs roughly what a mini fridge does anyway....just get a fridge in the room!
Read More
Ravi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing
Alexander
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, great room, victor is a great restaurant, although didnt receive any added benfits like a late checkout for being an expedia Gold member.
Dev
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was overall really good
Dayyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What an absolutely beautiful property. The Douglas is located next to BC Place and about a 5-10 min walk to Roger’s Arena. There are many restaurants in the property and dozens within a 5 minute walk. The service was friendly and 5/5, the room was modern, quiet and very comfortable. We loved the Aesop products in the bathroom and the robes were so comfy. We will be back.
Read More
Angel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
Read More
Joris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Book rather JW Marriott next doors since Autograph fully relies on its services such as dining, gym, outdoor lounge
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 the DOUGLAS, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 698 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews the DOUGLAS, Autograph Collection

Number of reviews per page
20
40
Top reviews
LIGUO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

非常好的体验,值得推荐
Taren
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, friendly staff and loved the area.
Solomon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Johanna checking us in was great. Very friendly and helpful. Room was clean and bed was comfortable. Great location and the hot tub on the roof was awesome.
Yutong
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Justin
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, bed very comfortable.
Sam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and comfortable stay
Jerry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we stayed here for our wedding and it was a great experience. staff was very friendly and kindly gave us a special treat for our wedding night
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic experience. Loved the hydrotherapy lounge!
Rebekah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

LOVED this hotel & the full experience :’) staff were soooo very friendly and helpful, room & amenities were immaculate, and good downtown location!
Richard
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel in every way
Marvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel bien ubicado y habitaciones cómodas y bien decoradas. Pero mal insonorizado, lo que no se perdona en un hotel de ese precio y categoría.
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really liked the cozy robe and slippers in the room…nice touch
Tiffany
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is a beautiful hotel and the staff is very friendly and attentive. We had an upgraded king room that overlooked the water feature. The Aesop bath products and robes elevate the stay. Unfortunately, on this visit, our particular room had a very noisy mechanical issue that disrupted our sleep but we would try this property again.
Read More
Cari
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I mostly enjoyed my stay here. It was clean and comfortable, and in a very good location. All staff were very friendly and helpful. Some design elements were odd - why was there a window from the bedroom looking into the shower? I also hated the showerhead - it's a rainfall style head that makes it impossible to stand in the shower without getting your hair wet unless you contort your entire body. Plus, they didn't provide a shower cap, which makes it worse. The strangest thing, though, was the lack of a fridge. Instead, in what would be a perfect spot for a fridge, there was...a Yeti cooler. With instructions to add ice to it. Really strange and kind of ridiculous for a hotel of this calibre. I feel like a Yeti cooler costs roughly what a mini fridge does anyway....just get a fridge in the room!
Read More
Ravi
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing
Alexander
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff, great room, victor is a great restaurant, although didnt receive any added benfits like a late checkout for being an expedia Gold member.
Dev
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was overall really good
Dayyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

What an absolutely beautiful property. The Douglas is located next to BC Place and about a 5-10 min walk to Roger’s Arena. There are many restaurants in the property and dozens within a 5 minute walk. The service was friendly and 5/5, the room was modern, quiet and very comfortable. We loved the Aesop products in the bathroom and the robes were so comfy. We will be back.
Read More
Angel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed here for 2 night during our anniversary! The facilities itself is great. Connected to the JW Marriott. Check in process was a little slow but I think it was just that night. Underground parking is good but pricey at $50 a day. We booked the breakfast option with was room service. Although it was good breakfast I would skip it for the price. Small gym but was most of what you need and it is open 24/7. We walked over to the JW Marriott and realized our gym passes also worked at their gym which is much bigger with lots more equipment. Lots of restaurant options if you prefer to dine in the building. Casinos for those who partake. Short walk to lots of restaurants and coffee options! Staff was friendly. Would stay again!
Read More
Joris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Book rather JW Marriott next doors since Autograph fully relies on its services such as dining, gym, outdoor lounge
Number of reviews per page
20
40