Mandarin Oriental, Guangzhou

Hotels
9.4
/10
Exceptional
320 reviews

What Guests Say About Their Stay

Kath L. C.
9.4
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.
Kath L. C.
10.0
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. Their courteous demeanor made a lasting impression on us. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.
simon
10.0
/ 10
A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Que
10.0
/ 10
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Xilun
10.0
/ 10
Just overall very nice and comforting. Great rest and recovery after a long day
In the Area
See Map
389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Guangzhou

389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620
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Others Mandarin Oriental, Guangzhou
Others 2 Mandarin Oriental, Guangzhou

Discover More About Mandarin Oriental, Guangzhou

Location


Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD.

About Mandarin Oriental, Guangzhou

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental, Guangzhou exclusively for you.

Mandarin Oriental, Guangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Guangzhou.

All facilities in Mandarin Oriental, Guangzhou

Others Mandarin Oriental, Guangzhou
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Outdoor pool
  • Spa
  • Shops
  • Sauna

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Reception hall

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental, Guangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Guangzhou
263
Number of floors in Mandarin Oriental, Guangzhou
25
Another facilities in Mandarin Oriental, Guangzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Mandarin Oriental, Guangzhou

What are available facilities at Mandarin Oriental, Guangzhou?
There are top facilites at Mandarin Oriental, Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Guangzhou?
The standard check-in time at Mandarin Oriental, Guangzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Guangzhou provide breakfast?
Yes, Mandarin Oriental, Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Guangzhou?
Mandarin Oriental, Guangzhou is a 5.0-star hotel.
How many floors does Mandarin Oriental, Guangzhou have?
Mandarin Oriental, Guangzhou has 25 floors.
See All

More Reviews from Other Guests in Mandarin Oriental, Guangzhou

9.4
Exceptional
From 313 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
ling
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Jennifer
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing stay. Clean room, staff was helpful and was in a convenient place.
Louis W Y
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All good
Xilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Just overall very nice and comforting. Great rest and recovery after a long day
zhaoming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Morden masterpiece infused with the elegance of classical chinese design! Excellent
Yew Meng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Duc
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I book it for my parents, They said they love it. Great place. Thank you
Verified traveler
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Of course. Here is a hotel review that focuses on the details you requested, staying well within the word count. *** My recent stay at The Lexington Hotel was defined by a wonderful attention to detail that truly personalized the experience. While every staff member was courteous and efficient, I must give a special mention to Sarah at the front desk. Her professionalism during check-in was impeccable; she was both warm and incredibly efficient, explaining all the hotel amenities clearly without ever making me feel rushed. The room was comfortable and quiet, perfect for a restful night, but it was a small, unexpected gesture that truly made my stay memorable. Upon noticing the book I was carrying, Sarah mentioned that the hotel had a small gift for guests who are readers. Later, a beautiful, handcrafted bookmark was delivered to my room with a note hoping I enjoyed my current read. As an avid reader, I cannot overstate how much I appreciated this. It was such a thoughtful and perceptive touch that went far beyond the standard chocolates on the pillow. It showed that the hotel sees its guests as individuals with unique hobbies and interests. That bookmark is now a cherished keepsake I use daily, and it will always remind me of my pleasant stay. This level of considerate service is a testament to the hotel's commitment to genuine hospitality. It’s the difference between a place that simply provides a bed and one that offers a thoughtful, personalized experience. I left fee
Read More
Valerie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent service
Zhongzheng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great room and excellent service!
Lincoln
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Check in was a bit hectic at 3pm.
Sharon
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We got an email saying we have complimentary drinks and beer so we drank it. After when we checked out they say our room was not qualified for the free drinks. I was very upset as to why I got the email in the first place if my room was not qualified.
Nawal
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Louis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

My second stay here already. It has been great so far. Polite and helpful staff.
Kenny swee heng
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The AC is not cold enough, hope they can fix the issue asap
carlo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great service, great staff, comfortable room, clean room
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mandarin Oriental, Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 313 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
ling
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Jennifer
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing stay. Clean room, staff was helpful and was in a convenient place.
Louis W Y
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All good
Xilun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Just overall very nice and comforting. Great rest and recovery after a long day
zhaoming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Morden masterpiece infused with the elegance of classical chinese design! Excellent
Yew Meng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Duc
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I book it for my parents, They said they love it. Great place. Thank you
Verified traveler
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Of course. Here is a hotel review that focuses on the details you requested, staying well within the word count. *** My recent stay at The Lexington Hotel was defined by a wonderful attention to detail that truly personalized the experience. While every staff member was courteous and efficient, I must give a special mention to Sarah at the front desk. Her professionalism during check-in was impeccable; she was both warm and incredibly efficient, explaining all the hotel amenities clearly without ever making me feel rushed. The room was comfortable and quiet, perfect for a restful night, but it was a small, unexpected gesture that truly made my stay memorable. Upon noticing the book I was carrying, Sarah mentioned that the hotel had a small gift for guests who are readers. Later, a beautiful, handcrafted bookmark was delivered to my room with a note hoping I enjoyed my current read. As an avid reader, I cannot overstate how much I appreciated this. It was such a thoughtful and perceptive touch that went far beyond the standard chocolates on the pillow. It showed that the hotel sees its guests as individuals with unique hobbies and interests. That bookmark is now a cherished keepsake I use daily, and it will always remind me of my pleasant stay. This level of considerate service is a testament to the hotel's commitment to genuine hospitality. It’s the difference between a place that simply provides a bed and one that offers a thoughtful, personalized experience. I left fee
Read More
Valerie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent service
Zhongzheng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great room and excellent service!
Lincoln
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Check in was a bit hectic at 3pm.
Sharon
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We got an email saying we have complimentary drinks and beer so we drank it. After when we checked out they say our room was not qualified for the free drinks. I was very upset as to why I got the email in the first place if my room was not qualified.
Nawal
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Louis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

My second stay here already. It has been great so far. Polite and helpful staff.
Kenny swee heng
icon-Business
Business
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The AC is not cold enough, hope they can fix the issue asap
carlo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great service, great staff, comfortable room, clean room
Number of reviews per page
20
40