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9.2
/10
Exceptional
1,016 reviews

What Guests Say About Their Stay

JK

10.0
/ 10
Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.

Edwina

10.0
/ 10
Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!

Hui

10.0
/ 10
Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.
In the Area
See Map
208 Tianhe Road, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Guangzhou Hotel

208 Tianhe Road, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620
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Lobby Sheraton Guangzhou Hotel
Lobby 2 Sheraton Guangzhou Hotel

Discover More About Sheraton Guangzhou Hotel

Location


Sheraton Guangzhou Hotel is located in area / city Guangzhou CBD.

About Sheraton Guangzhou Hotel

From business event to corporate gathering, Sheraton Guangzhou Hotel provides complete services and facilities that you and your colleagues need.

Sheraton Guangzhou Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Sheraton Guangzhou Hotel, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sheraton Guangzhou Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Guangzhou Hotel.

All facilities in Sheraton Guangzhou Hotel

Bar, Cafe and Lounge Sheraton Guangzhou Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Guangzhou Hotel
Swimming Pool
Fitness Center Sheraton Guangzhou Hotel
Fitness Center
Functional Hall Sheraton Guangzhou Hotel
Functional Hall
Lobby Sheraton Guangzhou Hotel
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Fitness center
  • Sauna
  • Steam room
  • Pool sun loungers

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Transportation

  • Limited parking
  • Limo or town car service

Public Facilities

  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sheraton Guangzhou Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - 9144010169154142X5
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Guangzhou Hotel
445
Number of floors in Sheraton Guangzhou Hotel
33
Another facilities in Sheraton Guangzhou Hotel
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Sheraton Guangzhou Hotel

What are available facilities at Sheraton Guangzhou Hotel?
There are top facilites at Sheraton Guangzhou Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Guangzhou Hotel?
The standard check-in time at Sheraton Guangzhou Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sheraton Guangzhou Hotel provide breakfast?
Yes, Sheraton Guangzhou Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Guangzhou Hotel?
Sheraton Guangzhou Hotel is a 5.0-star hotel.
How many floors does Sheraton Guangzhou Hotel have?
Sheraton Guangzhou Hotel has 33 floors.
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More Reviews from Other Guests in Sheraton Guangzhou Hotel

9.2
Exceptional
From 981 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
JK
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.
Read More
Edwina
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!
Hui
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.
michel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very good
Ming Fai Ivan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I reserve two rooms, one room with big bed and another room with double bed for my family. The receptionist refused to offer a double bed in the beginning. My sister compliant in the reception. A lady finally proposes to have solution with one more small bed inside the room. it creates unhappy experience for my family.
Huynh
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the breakfast, all good foods and a lot of foods.
Gary
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room is clean. Breakfast is great!
Jeffrey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms! Helpful staff! A lot of things to see around hotel, shopping etc
Andor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast
Mubarak A
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel in every aspect
Laura
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room size is good price is reasonable (in American standard). Location is amazing with the hotel connects to three malls that range from super high end to family friendly. One of the three malls is called Zhengjia, it has tons of kid friendly shops, an ice rink, mini rainforest with petting zoo, perfect for family with young kids. Near the hotel with a couple minute walk there’s a subway station and an array of local small restaurants and shops - boba, stinky tofu, roasted chestnuts and yams, BBQ skewers…you name it they have it. The hotel staff were very nice and helpful. It’s a decent accommodation and worth the money for its location.
Read More
Ying
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very good location and the breakfast is great. The reception staff is super helpful.
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It’s my favourite hotel in GZ. Excellent location, huge and clean room, friendly and helpful staff. Many popular eateries are very walkable and its link to a mall.
Lai Team
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Tried the breakfast, good variety, crowded but made up by the spacious layout, overall worth the ¥99.
sum cho
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good
Eric
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location with clean and spacious rooms. The staff are friendly and courteous, making the stay very pleasant. Facilities are excellent, with a well equipped gym offering a good variety of equipment and a nice swimming pool to relax in.
BEGONA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

EVERYTHIG WAS OK
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Seamless check in.. it’s my second time stay in this hotel. Come back again because of the location, surrounded by great food and shopping. Huge and very clean room with nice city view. Excellent sound proof room as I am a light sleeper. Their bed and pillow are really comfortable. I always wake up fresh with no backache. Also their friendly and helpful staff, especially Jun who recommended great food/ restaurants. Will be back again.
Read More
Nail
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean, excellent staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sheraton Guangzhou Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 981 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Guangzhou Hotel

Number of reviews per page
20
40
Top reviews
JK
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Here is the English translation optimized for a formal guest compliment or review:During my stay at the Sheraton Hotel, I had an incredibly comfortable experience.In particular, on the evening of my first day, May 15th, I was completely lost at the subway station. That was when I met a hotel concierge staff member who went above and beyond to help me out, which deeply moved me. Her name is Miss Perla Mai. Even though she was on her way home from work, she graciously escorted me all the way from the starting point to my destination. I was profoundly touched by her kindness. Because of her exceptional service, I will definitely stay at this hotel again in the future and will highly recommend it to my family and friends.
Read More
Edwina
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is near to metro station. Very clean and comfortable. There are a few malls within walking distance. A great place to stay!
Hui
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location. I was able to take a shower in the fitness center before I check in. Very appreciative.
michel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very good
Ming Fai Ivan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I reserve two rooms, one room with big bed and another room with double bed for my family. The receptionist refused to offer a double bed in the beginning. My sister compliant in the reception. A lady finally proposes to have solution with one more small bed inside the room. it creates unhappy experience for my family.
Huynh
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I like the breakfast, all good foods and a lot of foods.
Gary
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room is clean. Breakfast is great!
Jeffrey
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean rooms! Helpful staff! A lot of things to see around hotel, shopping etc
Andor
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast
Mubarak A
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good hotel in every aspect
Laura
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room size is good price is reasonable (in American standard). Location is amazing with the hotel connects to three malls that range from super high end to family friendly. One of the three malls is called Zhengjia, it has tons of kid friendly shops, an ice rink, mini rainforest with petting zoo, perfect for family with young kids. Near the hotel with a couple minute walk there’s a subway station and an array of local small restaurants and shops - boba, stinky tofu, roasted chestnuts and yams, BBQ skewers…you name it they have it. The hotel staff were very nice and helpful. It’s a decent accommodation and worth the money for its location.
Read More
Ying
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very good location and the breakfast is great. The reception staff is super helpful.
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It’s my favourite hotel in GZ. Excellent location, huge and clean room, friendly and helpful staff. Many popular eateries are very walkable and its link to a mall.
Lai Team
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Tried the breakfast, good variety, crowded but made up by the spacious layout, overall worth the ¥99.
sum cho
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good
Eric
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great
Nicholas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location with clean and spacious rooms. The staff are friendly and courteous, making the stay very pleasant. Facilities are excellent, with a well equipped gym offering a good variety of equipment and a nice swimming pool to relax in.
BEGONA
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

EVERYTHIG WAS OK
Celestine
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Seamless check in.. it’s my second time stay in this hotel. Come back again because of the location, surrounded by great food and shopping. Huge and very clean room with nice city view. Excellent sound proof room as I am a light sleeper. Their bed and pillow are really comfortable. I always wake up fresh with no backache. Also their friendly and helpful staff, especially Jun who recommended great food/ restaurants. Will be back again.
Read More
Nail
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean, excellent staff
Number of reviews per page
20
40