The St. Regis Shenzhen

Hotels
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8.9
/10
Exceptional
290 reviews

What Guests Say About Their Stay

Randy

10.0
/ 10
The hotel was beautiful. The room was fantastic, and the view was outstanding.

Wai Hung

10.0
/ 10
All the staff is friendly and helpful. Only a bit hot when afternoon in the room

Lan

10.0
/ 10
Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
In the Area
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No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The St. Regis Shenzhen is a good choice when you are visiting Luohu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The St. Regis Shenzhen

No 5016 Shennan Road East, Luoho Distr., Luohu, Shenzhen, Guangdong, China, 518001
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Lobby The St. Regis Shenzhen
Lobby 2 The St. Regis Shenzhen

Discover More About The St. Regis Shenzhen

Location


Staying at The St. Regis Shenzhen is a good choice when you are visiting Luohu.

About The St. Regis Shenzhen

From business event to corporate gathering, The St. Regis Shenzhen provides complete services and facilities that you and your colleagues need.

The St. Regis Shenzhen is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at The St. Regis Shenzhen, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The St. Regis Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The St. Regis Shenzhen.

All facilities in The St. Regis Shenzhen

Bar, Cafe and Lounge The St. Regis Shenzhen
Bar, Cafe and Lounge
Swimming Pool The St. Regis Shenzhen
Swimming Pool
Entertainment Facility The St. Regis Shenzhen
Entertainment Facility
Fitness Center The St. Regis Shenzhen
Fitness Center
Functional Hall The St. Regis Shenzhen
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Spa
  • Fitness center
  • Health club
  • Library
  • Sauna

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Toys
  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in The St. Regis Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Shenzhen
290
Number of floors in The St. Regis Shenzhen
290
Another facilities in The St. Regis Shenzhen
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The St. Regis Shenzhen

What are available facilities at The St. Regis Shenzhen?
There are top facilites at The St. Regis Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The St. Regis Shenzhen?
The standard check-in time at The St. Regis Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The St. Regis Shenzhen provide breakfast?
Yes, The St. Regis Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The St. Regis Shenzhen?
The St. Regis Shenzhen is a 5.0-star hotel.
How many floors does The St. Regis Shenzhen have?
The St. Regis Shenzhen has 290 floors.
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More Reviews from Other Guests in The St. Regis Shenzhen

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)
Other sources (289)
9.0
Exceptional
From 289 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews The St. Regis Shenzhen

Number of reviews per page
20
40
Top reviews
Randy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was beautiful. The room was fantastic, and the view was outstanding.
Dan
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel provided me a birthday celebration.
Wai Hung
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Lan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Read More
Mathieu
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very nice hotel!
K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Unparalleled service
PEDRAM
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .
Jianping
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.
Jianping
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

A
Peter
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Read More
Rachel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Jane
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Callie
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s an iconic building.
Leona
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Read More
Timmy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
esther
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Good location, good service
Peter
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Scott
icon-Business
Business
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The St. Regis Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)
Other sources (289)
9.0
Exceptional
From 289 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The St. Regis Shenzhen

Number of reviews per page
20
40
Top reviews
Randy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was beautiful. The room was fantastic, and the view was outstanding.
Dan
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel provided me a birthday celebration.
Wai Hung
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All the staff is friendly and helpful. Only a bit hot when afternoon in the room
Lan
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.
Adam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!
Read More
Mathieu
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very nice hotel!
K
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Unparalleled service
PEDRAM
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .
Jianping
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.
Jianping
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

A
Peter
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!
Read More
Rachel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.
Jane
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!
Callie
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s an iconic building.
Leona
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.
Read More
Timmy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.
esther
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Good location, good service
Peter
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!
Scott
icon-Business
Business
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly
Number of reviews per page
20
40