Fenix Hotel

Hotels
8.2
/10
Very Good
157 reviews

What Guests Say About Their Stay

Alex
10.0
/ 10
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Sandra
10.0
/ 10
Nice hotel close to historic center of Quito, close to the bus station and restaurants. Comfortable and nice place
Verified traveler
10.0
/ 10
This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
In the Area
See Map
Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, Ecuador, 170150

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fenix Hotel is a hotel is located at Quito. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fenix Hotel

Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, Ecuador, 170150
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Discover More About Fenix Hotel

Location


Fenix Hotel is a hotel is located at Quito.

About Fenix Hotel

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fenix Hotel exclusively for you.

Fenix Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Fenix Hotel is the right place to stay.

All facilities in Fenix Hotel

Others Fenix Hotel
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

General

  • Banquet
  • Reception hall
  • Parking

Sports and Recreations

  • Game room
  • Fitness center
  • Billiard

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Area shuttle with surcharge
  • Valet parking

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Fenix Hotel

Important Note
  • Fee for full breakfast: approximately USD 10.27 for adults and USD 10.27 for children
  • Airport shuttle fee: USD 67.20 per vehicle (roundtrip)
  • Pet deposit: USD 0 per day
  • Pet fee: USD 17.25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fenix Hotel
50
Number of floors in Fenix Hotel
7
Another facilities in Fenix Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Fenix Hotel

What are available facilities at Fenix Hotel?
There are top facilites at Fenix Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fenix Hotel?
The standard check-in time at Fenix Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Fenix Hotel provide breakfast?
Yes, Fenix Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fenix Hotel?
Fenix Hotel is a 3.5-star hotel.
How many floors does Fenix Hotel have?
Fenix Hotel has 7 floors.
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More Reviews from Other Guests in Fenix Hotel

8.2
Very Good
From 157 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Fenix Hotel

Number of reviews per page
20
40
Top reviews
Cleber
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Its ok
Carlos A.
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Gerald
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Family-friendly
ximena
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We didn’t get the room we reserved, it was only one with that description I showed them the picture they said it was taken, the room was small. We didn’t get the drink we had in the reservation by Expedia. The food in the restaurant was terrible and expensive, the breakfast eggs uncooked and the bread old. The early check in was half of the booking price plus taxes. The front desk staff was not that great, however the housekeeper was nice
Read More
Gerald
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice
Luisana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Por medio de la aplicación yo reservé una habitación que tenía una cama queen, sin embargo cuando llegamos nos asignaron una cama de dos plazas que resultó incomoda para nosotros, el personal del hotel me indicó que como había reservado por la aplicación las condiciones cambiaban, pero esto no me parece que sea lo adecuado, porque la aplicación nunca me dio ningún aviso de que las condiciones iban a cambiar. Así que considero que este tipo de situaciones deben ser resueltas con los hoteles y dar una solución a los huespedes.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente
Jose
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Food was terrible
Erika
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Very clean and safe hotel. Staff is very attentive.
Juan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The friendly and professional staff
George
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Close to everything
Alex
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Read More
Francisco
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Me gustó mucho la atención del personal. Siempre atentos.
Roberto
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

There are not too many places to get food at walking distance.
Laura
icon-Friends and Family with Partner
Friends and Family with Partner
6.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The hotel itself was nice but our room was old looking and needs an update, especially the bathroom. The water ran extremely hot to extremely cold. We only stayed one night as this was not our only destination.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

My fiancee came to pick me up at the hotel came to my room to wait for me to finish getting ready .and i was charge for an additional person in the room ,their explanation was that if she waited in the toom more than an hour even if she did not stay, i had to pay for her .when i first checked in i mentioned that my fiancee would be picking me up and they daid as long as she doesn't stay no problem. At check out they changed me for her.also metion we would have to sit in the lobby only for an hour .like in prison .no vents in rooms ,noise comes into rooms at all hours ,i was lucky if i got 3 hours sleep every night .also black mold in bathroom.
Read More
Jeffrey
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Very nice inside. Recently remodled and updated. Will be staying there again in the future.
Sandra
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Nice hotel close to historic center of Quito, close to the bus station and restaurants. Comfortable and nice place
Verified traveler
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
Paz
8.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

My stay was satisfiying, room clean n staff was nice n welcoming
Number of reviews per page
20
40

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Others 4 Fenix Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 157 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fenix Hotel

Number of reviews per page
20
40
Top reviews
Cleber
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Its ok
Carlos A.
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent
Gerald
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Family-friendly
ximena
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We didn’t get the room we reserved, it was only one with that description I showed them the picture they said it was taken, the room was small. We didn’t get the drink we had in the reservation by Expedia. The food in the restaurant was terrible and expensive, the breakfast eggs uncooked and the bread old. The early check in was half of the booking price plus taxes. The front desk staff was not that great, however the housekeeper was nice
Read More
Gerald
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice
Luisana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Por medio de la aplicación yo reservé una habitación que tenía una cama queen, sin embargo cuando llegamos nos asignaron una cama de dos plazas que resultó incomoda para nosotros, el personal del hotel me indicó que como había reservado por la aplicación las condiciones cambiaban, pero esto no me parece que sea lo adecuado, porque la aplicación nunca me dio ningún aviso de que las condiciones iban a cambiar. Así que considero que este tipo de situaciones deben ser resueltas con los hoteles y dar una solución a los huespedes.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente
Jose
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Food was terrible
Erika
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Very clean and safe hotel. Staff is very attentive.
Juan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

The friendly and professional staff
George
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Close to everything
Alex
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 169 week(s) ago

Hotels.com verified review

I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Read More
Francisco
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

Me gustó mucho la atención del personal. Siempre atentos.
Roberto
10.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

There are not too many places to get food at walking distance.
Laura
icon-Friends and Family with Partner
Friends and Family with Partner
6.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

The hotel itself was nice but our room was old looking and needs an update, especially the bathroom. The water ran extremely hot to extremely cold. We only stayed one night as this was not our only destination.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

My fiancee came to pick me up at the hotel came to my room to wait for me to finish getting ready .and i was charge for an additional person in the room ,their explanation was that if she waited in the toom more than an hour even if she did not stay, i had to pay for her .when i first checked in i mentioned that my fiancee would be picking me up and they daid as long as she doesn't stay no problem. At check out they changed me for her.also metion we would have to sit in the lobby only for an hour .like in prison .no vents in rooms ,noise comes into rooms at all hours ,i was lucky if i got 3 hours sleep every night .also black mold in bathroom.
Read More
Jeffrey
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Very nice inside. Recently remodled and updated. Will be staying there again in the future.
Sandra
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

Nice hotel close to historic center of Quito, close to the bus station and restaurants. Comfortable and nice place
Verified traveler
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
Paz
8.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

My stay was satisfiying, room clean n staff was nice n welcoming
Number of reviews per page
20
40