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San Juan Hotel
Hotels
8.8
/10
Very Good
25 reviews
What Guests Say About Their Stay
Fausto
10.0
/ 10
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
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Deborah
10.0
/ 10
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well!
The off-site parking was a bit inconvenient and the rooms were a little damp.
But overall, our experience was wonderful and we will be back!
Joe
10.0
/ 10
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly.
The staff was helpful, caring about our well being and followed up on every request we made.
They found a english speaking driver, for us, that was very good.
We have nothing bad to say about the hotel, and our stay.
An absolute 5/5.
In the Area
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General Torres 9-59 y Gran Col, Cuenca, Azuay, Ecuador, 10150
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Available Room Types in San Juan Hotel
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What's around San Juan Hotel
General Torres 9-59 y Gran Col, Cuenca, Azuay, Ecuador, 10150
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Discover More About San Juan Hotel
General
In Cuenca (Downtown Cuenca)
Location
With a stay at San Juan Hotel in Cuenca (Downtown Cuenca), you'll be steps from Church of Santo Domingo and San Cenaculo Church. This hotel is 0.2 mi (0.3 km) from Convent of the Assumption and 0.3 mi (0.5 km) from Sombrero Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Church of Santo Domingo - 0.1 km / 0.1 mi
San Cenaculo Church - 0.2 km / 0.1 mi
Calderon Park - 0.3 km / 0.2 mi
New Cathedral of Cuenca - 0.3 km / 0.2 mi
San Francisco Plaza Market - 0.3 km / 0.2 mi
Convent of the Assumption - 0.3 km / 0.2 mi
Sombrero Museum - 0.5 km / 0.3 mi
Iglesia San Sebastián - 0.5 km / 0.3 mi
Casa de los Arcos Art Museum - 0.6 km / 0.3 mi
San Sebastian Plaza - 0.6 km / 0.4 mi
Museum of Extreme Art - 0.6 km / 0.4 mi
Museum of Modern Art - 0.6 km / 0.4 mi
University of Cuenca's Orchid Garden - 0.7 km / 0.4 mi
Museum of the Canari Identity - 0.8 km / 0.5 mi
Plaza Rotary Market - 0.8 km / 0.5 mi
The preferred airport for San Juan Hotel is Cuenca (CUE-Mariscal Lamar) - 3.2 km / 2 mi
Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This Colonial hotel also features complimentary wireless internet access, tour/ticket assistance, and a ballroom.
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Enjoy a meal at FIDEL GOURMET or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 40 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
All facilities in San Juan Hotel
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Lobby
General
- Banquet
- Ballroom
- Parking
- Terrace
Food and Drinks
- Breakfast
- Snack bar
- Continental breakfast
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Things to Do
- Garden
- Fitness center
Public Facilities
- Smoke-free area
- Coffee shop
Transportation
- Airport transfer
Connectivity
- Free WiFi
Business Facilities
- Business facilities
Accommodation Policy & General Information in San Juan Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
Pets
Service Animals Not Allowed
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General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at San Juan Hotel | 40 |
Number of floors in San Juan Hotel | 3 |
Another facilities in San Juan Hotel | Banquet, Ballroom, Parking, Terrace, Breakfast |
Frequently asked question in San Juan Hotel
What are available facilities at San Juan Hotel?
There are top facilites at San Juan Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at San Juan Hotel?
The standard check-in time at San Juan Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does San Juan Hotel provide breakfast?
Yes, San Juan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of San Juan Hotel?
San Juan Hotel is a 3.5-star hotel.
How many floors does San Juan Hotel have?
San Juan Hotel has 3 floors.
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More Reviews from Other Guests in San Juan Hotel
Overall Ratings & Reviews San Juan Hotel
Other sources (25)
8.8
Very Good
From 25 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
6.0
Service and Facilites
9.4
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Traveler Reviews San Juan Hotel
Number of reviews per page
20
40
Top reviews
Fausto
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago
Expedia Group verified review
El personal de servicio fue muy atento y las instalaciones están limpias y bien atendidas.
Charles
Leisure
8.0
/10
Reviewed 238 week(s) ago
Expedia Group verified review
Beautiful hotel very friendly staff restaurant needs big improvement
Deborah
Leisure with Children
10.0
/10
Reviewed 241 week(s) ago
Expedia Group verified review
We loved the charm of the property, the attention to detail and the attentiveness of the staff. The location is fantastic, as well!
The off-site parking was a bit inconvenient and the rooms were a little damp.
But overall, our experience was wonderful and we will be back!
Mike
8.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
Rooms on the ground floor quite noisy as kitchen is right there and starts working early as well as many guests have to pass this aera.
Rafael
2.0
/10
Reviewed 409 week(s) ago
Expedia Group verified review
When we got in to the Hotel, the lady in the front told us that they never got an confirmation of ORBITZ which seems really weird because I guess everything is automated. So she gave us an option to stay in two triple rooms the night we arrived but we were getting relocated to another hotel nearby. So we went through the process of checking out the next day and checkin in to the other hotel. Hotel was two blocks distance from San Juan so it wasn´t that hard, but the hotel itself (Hotel Inca Real) was one of the worst hotels I´ve stayed, the floor cracks every time you step, theres a bell in the main entrance so you can hear every ring from your room, soundproofing is non existent at all and the buffet breakfast is extremely limited and I believe that there is a big price gap between the two hotels.
I trully didnt like what happened and I´m not sure if it was a problem of ORBITZ or San Juan Hotel staff, but it was a non pleasant experience which I don´t want to repeat in my life.
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Joe
10.0
/10
Reviewed 433 week(s) ago
Expedia Group verified review
The hotel was very nice. The staff (esp. Claudia, Paola , and Karina) was outstanding and very friendly.
The staff was helpful, caring about our well being and followed up on every request we made.
They found a english speaking driver, for us, that was very good.
We have nothing bad to say about the hotel, and our stay.
An absolute 5/5.
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Lanita
Family
10.0
/10
Reviewed 434 week(s) ago
Hotels.com verified review
Staff amazing and bilingual
Lanita
Family
10.0
/10
Reviewed 434 week(s) ago
Hotels.com verified review
Staff are the best and speak English
Verified traveler
10.0
/10
Reviewed 436 week(s) ago
Expedia Group verified review
Very enjoyable stay and the staff were very, very accomadting.
Verified traveler
10.0
/10
Reviewed 442 week(s) ago
Expedia Group verified review
Beautiful colonial hotel. Excellent service and location. Very clean hotel and good restaurant.
Alex
with Partner
10.0
/10
Reviewed 450 week(s) ago
Hotels.com verified review
The reservation was wrong, they gave my parents a wrong room. But the servicios was available to change and do and update to my original reservation. Very good service
J. Graham
Family
10.0
/10
Reviewed 473 week(s) ago
Hotels.com verified review
Enjoyed very much. Good service, beautiful interior. Down side: Parking is in a locked lot two blocks away. OK if you're taking taxis, but inconvenient if you're driving. No A/C or heat, but it wasn't a problem for us in late May.
Julie
10.0
/10
Reviewed 492 week(s) ago
Expedia Group verified review
We were so pleased with our stay at San Juan Hotel. The staff was very kind and helpful. We speak very little Spanish and there was always someone available who spoke English. The hotel is beautiful old style Spanish with a really lovely courtyard. We requested a room with a window that opened to the outside courtyard. So glad we did as not all of the rooms have an outside window. Room and bathroom were very spacious and very clean. The hotel is centrally located, within 2-3 blocks of several markets, the Cathedral, shops, cafes, etc.
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Gustavo
with Partner
10.0
/10
Reviewed 528 week(s) ago
Hotels.com verified review
Very comfortable, excellent service
Erik
Business and Leisure
10.0
/10
Reviewed 193 week(s) ago
Expedia Group verified review
El estilo colonial
Verified traveler
Leisure Family
10.0
/10
Reviewed 255 week(s) ago
Expedia Group verified review
La atención del personal y el servicio, muy buenos y eficientes. Cada vez que viaje a Cuenca procuraré hospedarme en este hotel que, además, está en pleno centro histórico de la ciudad.
adriana
with Partner
2.0
/10
Reviewed 493 week(s) ago
Hotels.com verified review
reserve habitación doble superior con vista, con jacuzzi separado ducha. No las tenían disponibles y me dieron una interior sin Yanuzzi separado. Me facturaron 258 dolares porque la habitación era más económica y ustedes me debitaron 340,55 espero vuestro contacto para resolver este inconveniente.
Verified traveler
with Partner
8.0
/10
Reviewed 496 week(s) ago
Hotels.com verified review
クエンカ大聖堂のすぐ近くでロケーションの抜群のホテルです。
Lelio
with Partner
10.0
/10
Reviewed 501 week(s) ago
Hotels.com verified review
Tuvimos un problema con la reserva del hotel, apartamento reservado era un catergoria más pequeños porque no tenía más vacantes.
No había aparcamiento como se informa en la reserva.
Sin estos problemas, gran hotel.
Antonia
8.0
/10
Reviewed 521 week(s) ago
Hotels.com verified review
El hotel es colonial y muy bonito, el servicio excelente.
El único problema es el acceso al hotel ya que las calles del centro de la ciudad estan destruidas.
Number of reviews per page
20
40
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