Steigenberger Alcazar

Hotels
9.2
/10
Exceptional
217 reviews

What Guests Say About Their Stay

Natasha

10.0
/ 10
Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.

Namira

10.0
/ 10
Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.

Gregory

10.0
/ 10
Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
In the Area
See Map
Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Steigenberger Alcazar is a hotel is located at Sharm el-Sheikh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Steigenberger Alcazar

Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt
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General


Near Metro Market

Location


With a stay at Steigenberger Alcazar in Sharm El Sheikh (Nabq), you'll be within a 15-minute drive of Nabq Bay and SOHO Square. This all-inclusive hotel is 15.1 mi (24.3 km) from Naama Bay and 10.4 mi (16.8 km) from Shark's Bay.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Nabq Bay - 0.8 km / 0.5 mi
Ras Mohammed National Park - 1 km / 0.6 mi
Metro Market - 1.8 km / 1.1 mi
La Strada Mall - 1.9 km / 1.2 mi
Nabq Protected Area - 3.2 km / 2 mi
Rehana Beach - 9.1 km / 5.7 mi
Jackson Reef - 11.6 km / 7.2 mi
SOHO Square - 14.5 km / 9 mi
Soho Square Dancing Fountain - 14.5 km / 9 mi
SOHO Square Sharm El Sheikh - 14.5 km / 9 mi
Shark Bay - 14.8 km / 9.2 mi
Peace Square - 16 km / 10 mi
Shark's Bay Beach - 16.6 km / 10.3 mi
Shark's Bay - 16.8 km / 10.4 mi
Sharm El-Sheikh International Convention Center - 18.5 km / 11.5 mi

The nearest major airport is Sharm El-Sheikh Intl. Airport (SSH) - 13.2 km / 8.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 3 hot tubs, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Business Facilities


Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Dining


Enjoy Mediterranean cuisine at Zohreya, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 7 coffee shops/cafes. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 3 poolside bars. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 584 guestrooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

All facilities in Steigenberger Alcazar

Bar, Cafe and Lounge Steigenberger Alcazar
Bar, Cafe and Lounge
Swimming Pool Steigenberger Alcazar
Swimming Pool
Entertainment Facility Steigenberger Alcazar
Entertainment Facility
Fitness Center Steigenberger Alcazar
Fitness Center
Functional Hall Steigenberger Alcazar
Functional Hall

Things to Do

  • Outdoor pool
  • Turkish bath
  • Beach umbrella
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Diving
  • Game room
  • Tennis court

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle (surcharge)

Food and Drinks

  • Poolside bar
  • Snack bar

General

  • Smoking area
  • Banquet

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in Steigenberger Alcazar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property advises that proper swim attire is required to access the pool and the beach.
  • This property enforces a smart-casual dress code at its restaurants.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests will receive an email from the property with reservation deposit payment instructions for any bookings where payment for the stay will be made on site instead of at the time of booking. The reservation deposit is payable by credit card via a secure link and due within 24 hours of receiving the email. A birth certificate should be presented for children younger than age 14. Breakfast included and half board bookings receive all meals in Zohreya or Rehana restaurants.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Steigenberger Alcazar
584
Number of floors in Steigenberger Alcazar
2
Another facilities in Steigenberger Alcazar
Outdoor pool, Turkish bath, Beach umbrella, Spa, Beach towel

Frequently asked question in Steigenberger Alcazar

What are available facilities at Steigenberger Alcazar?
There are top facilites at Steigenberger Alcazar such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Steigenberger Alcazar?
The standard check-in time at Steigenberger Alcazar is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Steigenberger Alcazar?
Steigenberger Alcazar is a 5.0-star hotel.
How many floors does Steigenberger Alcazar have?
Steigenberger Alcazar has 2 floors.
How many rooms are available at Steigenberger Alcazar?
Steigenberger Alcazar has 584 rooms in total.
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More Reviews from Other Guests in Steigenberger Alcazar

9.2
Exceptional
From 217 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Steigenberger Alcazar

Number of reviews per page
20
40
Top reviews
Omobolaji
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.
Read More
Ifticar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent service, very attentive staff . Great Hotel amenities
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was spot on!
Namira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.
Read More
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
Wael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had an issue with the Air condition when we checked in but that was sorted out . Staff were amazing
Inez
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Large room, which was cleaned every day by Isaam. Highly attentive to details and went above and beyond. Beautiful pools and large beach.
gemma
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had the most amazing stay here. Every restauran5
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Overall the stay was very nice, until we checked out and got a surprise €70 bill for mini bar usage. Apparently soft drinks ARE NOT free as we were told on arrival. When they say soft drink that ONLY applies to Coke and Fanta. Any other non alcoholic drink is apparently not considered a ‘soft drink’. This put a dampener on an otherwise nice week, and the reception staff argued black is white than their interpretation of soft drinks is only coke and Fanta, and offered no concession as a gesture of good will (we had nothing that wasn’t included in the all inclusive package at any bar in the resort). Otherwise the resort was very good, all bar the reception staff were very attentive and friendly, but this was sadly let down on checkout when service was a extremely poor!! Also be aware that although the site itself is peaceful, the resort next door is not, and they play loud night club type music until 11pm, so bring ear plugs if you want to sleep as it bleeds across to the Steigenburger.
Read More
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Clean Pools and rooms .polite helpful staff
Rawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Its amazing family trip
Nancy
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.
Mustapha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

all good
Viktor
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Read More
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Read More
Gamal
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
Read More
Georgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Perfect for a relaxing beach holiday.
Celine
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Amazing resort.
Number of reviews per page
20
40

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Lobby 4 Steigenberger Alcazar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 217 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Steigenberger Alcazar

Number of reviews per page
20
40
Top reviews
Omobolaji
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.
Read More
Ifticar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent service, very attentive staff . Great Hotel amenities
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was spot on!
Namira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.
Read More
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
Wael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We had an issue with the Air condition when we checked in but that was sorted out . Staff were amazing
Inez
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Large room, which was cleaned every day by Isaam. Highly attentive to details and went above and beyond. Beautiful pools and large beach.
gemma
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had the most amazing stay here. Every restauran5
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Overall the stay was very nice, until we checked out and got a surprise €70 bill for mini bar usage. Apparently soft drinks ARE NOT free as we were told on arrival. When they say soft drink that ONLY applies to Coke and Fanta. Any other non alcoholic drink is apparently not considered a ‘soft drink’. This put a dampener on an otherwise nice week, and the reception staff argued black is white than their interpretation of soft drinks is only coke and Fanta, and offered no concession as a gesture of good will (we had nothing that wasn’t included in the all inclusive package at any bar in the resort). Otherwise the resort was very good, all bar the reception staff were very attentive and friendly, but this was sadly let down on checkout when service was a extremely poor!! Also be aware that although the site itself is peaceful, the resort next door is not, and they play loud night club type music until 11pm, so bring ear plugs if you want to sleep as it bleeds across to the Steigenburger.
Read More
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Clean Pools and rooms .polite helpful staff
Rawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Its amazing family trip
Nancy
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.
Mustapha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

all good
Viktor
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Read More
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Read More
Gamal
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
Read More
Georgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Perfect for a relaxing beach holiday.
Celine
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Amazing resort.
Number of reviews per page
20
40