Ashford International Hotel & Spa

Hotels
7.8
/10
Pleasant
1,002 reviews

What Guests Say About Their Stay

Neil

10.0
/ 10
I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay

Alan

10.0
/ 10
Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel

S

10.0
/ 10
Room was great design had been thought about & everything was easy access Bathroom was stunning Bed & pillows really comfy
In the Area
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Simone Weil Avenue, Ashford District, Kent, England, TN24 8UX

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Ashford International Hotel & Spa is located in area / city Ashford District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ashford International Hotel & Spa

Simone Weil Avenue, Ashford District, Kent, England, TN24 8UX
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Discover More About Ashford International Hotel & Spa

General


Near Cineworld Ashford

Location


Located in Ashford, Ashford International Hotel & Spa is within a 5-minute drive of Ashford Golf Club and Hollywood Bowl. This hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from Cineworld Ashford.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Cineworld Ashford - 0.9 km / 0.5 mi
Ashford Museum - 1.6 km / 1 mi
St Mary The Virgin Church - 1.7 km / 1 mi
Hollywood Bowl - 2 km / 1.3 mi
Ashford Golf Club - 2.3 km / 1.4 mi
Ashford Designer Outlet - 2.9 km / 1.8 mi
Godinton House and Gardens - 3 km / 1.9 mi
Willesborough Windmill - 3.9 km / 2.4 mi
Hothfield Heathlands Nature Reserve - 4.2 km / 2.6 mi
St. Margaret Church - 4.6 km / 2.8 mi
Imagine Play Centre - 4.8 km / 3 mi
Battlezone - 6 km / 3.7 mi
Kent Downs - 6.3 km / 3.9 mi
Great Chart Golf and Leisure - 6.4 km / 4 mi
St Peter & St Paul Church - 8.8 km / 5.4 mi

The nearest airports are:
London (SEN-Southend) - 109.1 km / 67.8 mi
Gatwick Airport (LGW) - 96.3 km / 59.8 mi

The preferred airport for Ashford International Hotel & Spa is Gatwick Airport (LGW).

Facilities


Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Horizon Restaurant serving guests of Ashford International Hotel & Spa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Ashford International Hotel & Spa

Bar, Cafe and Lounge Ashford International Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Ashford International Hotel & Spa
Swimming Pool
Entertainment Facility Ashford International Hotel & Spa
Entertainment Facility
Fitness Center Ashford International Hotel & Spa
Fitness Center
Functional Hall Ashford International Hotel & Spa
Functional Hall

Things to Do

  • Shops
  • Health club
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business facilities
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ashford International Hotel & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Green Tourism Program, Contactless check-in is available, Essential workers only - NO
  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ashford International Hotel & Spa
179
Number of floors in Ashford International Hotel & Spa
3
Another facilities in Ashford International Hotel & Spa
Shops, Health club, Indoor pool, Garden, Spa

Frequently asked question in Ashford International Hotel & Spa

What are available facilities at Ashford International Hotel & Spa?
There are top facilites at Ashford International Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ashford International Hotel & Spa?
The standard check-in time at Ashford International Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Ashford International Hotel & Spa provide breakfast?
Yes, Ashford International Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ashford International Hotel & Spa?
Ashford International Hotel & Spa is a 4.0-star hotel.
How many floors does Ashford International Hotel & Spa have?
Ashford International Hotel & Spa has 3 floors.
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More Reviews from Other Guests in Ashford International Hotel & Spa

7.8
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ashford International Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jeevan
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Sauna and jacuzzi were closed which we weren’t informed of on Expedia when booking. Noisy building work ongoing
Paul
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely room, good sleep and good amenities
Siddharth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff seemed courteous. Rooms were to the expectations. The Sauna and Jacuzzi were not working which was a shame. But over, happy with our stay.
Howard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ok
Susan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Sotero
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room
Sharon
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Louise
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stayed recently here and I have to say, I do believe the room rate is a little high for what you get. The check in was ok but we were told there and then that the jacuzzi and sauna were broken. No pre warning before our stay so we could decide whether to come or not. The Manager initial said this was removed from the website but I kindly advised “who looks at a hotel website after a booking?” He was kind enough to reduce the rate but still looking at the pool, it felt a little unclean and basic and again reiterate the value of the stay. There was no where for us to sit by the pool, it’s very minimal and first come first serve basis - likely you will be disappointed. The lounge bar is a little on the expensive side and the food was ok, we ordered the nachos but they both came out very different in size. We had a twin room which was basic. The tiles were broken in the bathroom with mould along the sealant of the bath. The beds were on the hard side and felt a little like sleeping on an old springboard. We did have dinner in the restaurant and I have to say, it was the food and staff in this room that prevented a complaint. We had the stuffed chicken which was absolutely delicious. We were served by two lovely waitresses in a very fast manner and were checked on a couple of times which was perfect. We chose to leave the restaurant early due to a large party being very loud, but we were allowed to take our drinks to our rooms. I’m not sure we’ll return sadly.
Read More
Giorgio
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok
Hazel
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room, amenities and breakfast. Would definitely recommend.
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, good breakfast and bar meals
benjamin Charles
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was clean and staff very pleasant though obviously overworked.
Tracy
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Gareth
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, relaxing stay with plenty of parking.
Appaji
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good place to stay
Neil
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Becky
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was ok for the price but I’ve been in travelodges that have more room amenities. No glasses, just mugs and a kettle. All the sockets are extremely low and so it’s either difficult to or you’re not able to get the plugs in you need that you’ve bought with you. In our room the air con came on in the middle of the night, and in our room it had a spanner showing that it had a problem…so I was unable to turn it off and it was pretty noisy so had about 1.5 hours of trying to get back to sleep. Not the worst but also not the best.
Read More
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Melanie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ashford International Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ashford International Hotel & Spa

Number of reviews per page
20
40
Top reviews
Jeevan
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Sauna and jacuzzi were closed which we weren’t informed of on Expedia when booking. Noisy building work ongoing
Paul
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely room, good sleep and good amenities
Siddharth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff seemed courteous. Rooms were to the expectations. The Sauna and Jacuzzi were not working which was a shame. But over, happy with our stay.
Howard
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Ok
Susan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room and hotel very clean. Food was amazing. Staff very friendly.anprofessional
Sotero
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean room
Sharon
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Easy check-in, convenient parking, and a clean room. Breakfast was good with plenty of choice. Room felt cold despite the thermostat being set to 24°C, including the bed and bedding.
Louise
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stayed recently here and I have to say, I do believe the room rate is a little high for what you get. The check in was ok but we were told there and then that the jacuzzi and sauna were broken. No pre warning before our stay so we could decide whether to come or not. The Manager initial said this was removed from the website but I kindly advised “who looks at a hotel website after a booking?” He was kind enough to reduce the rate but still looking at the pool, it felt a little unclean and basic and again reiterate the value of the stay. There was no where for us to sit by the pool, it’s very minimal and first come first serve basis - likely you will be disappointed. The lounge bar is a little on the expensive side and the food was ok, we ordered the nachos but they both came out very different in size. We had a twin room which was basic. The tiles were broken in the bathroom with mould along the sealant of the bath. The beds were on the hard side and felt a little like sleeping on an old springboard. We did have dinner in the restaurant and I have to say, it was the food and staff in this room that prevented a complaint. We had the stuffed chicken which was absolutely delicious. We were served by two lovely waitresses in a very fast manner and were checked on a couple of times which was perfect. We chose to leave the restaurant early due to a large party being very loud, but we were allowed to take our drinks to our rooms. I’m not sure we’ll return sadly.
Read More
Giorgio
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok
Hazel
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great room, amenities and breakfast. Would definitely recommend.
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room, good breakfast and bar meals
benjamin Charles
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Sofa bed was unacceptable with no solution provided other than ‘an extra blanket’ Room wasn’t serviced, jacuzzi and sauna were out of action (for months- yet it’s a ‘spa’ hotel) Restaurant food was okay, menu was average. Parking was good and location was good.
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Room was clean and staff very pleasant though obviously overworked.
Tracy
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room, bottled water, daily cleaning if wanted, excellent staff throughout,
Gareth
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room, relaxing stay with plenty of parking.
Appaji
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good place to stay
Neil
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I must admit what a beautiful room we had really clean and very comfortable to stay in would definitely recommend a stay
Becky
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was ok for the price but I’ve been in travelodges that have more room amenities. No glasses, just mugs and a kettle. All the sockets are extremely low and so it’s either difficult to or you’re not able to get the plugs in you need that you’ve bought with you. In our room the air con came on in the middle of the night, and in our room it had a spanner showing that it had a problem…so I was unable to turn it off and it was pretty noisy so had about 1.5 hours of trying to get back to sleep. Not the worst but also not the best.
Read More
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice spaceous room, accepts pets, really good buffet breakfast, helpfull staff, lovely hotel
Melanie
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The dining room manager was clearly very stressed and was quite abrupt because they had been having issues in the kitchen and the main coffee machine wasn’t working. The food was nice but shared yoghurt and jams are not great when some guests put the wrong spoons in the wrong jars/dishes. Individual pots of preserve and yoghurts would be better. There weren’t any tongs to pick up the pastries and Some guests were picking them up with their hands and putting them back. Also a lot of the chairs and tables in the dining room weren’t clean with food residues left behind! Also the pool and hot tub weren’t working and the fixtures and fittings looked tired and some were broken, I.e., locker doors, handle on steam room and lights. We have been given a complimentary voucher for a revisit to the Spa but I don’t live in the area, so I will have to pass this onto family who in the area. This was booked for me as a birthday treat!!
Read More
Number of reviews per page
20
40