Bournemouth West Cliff Hotel & Spa

Hotels
8.0
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Stephen Gaylard

8.5
/ 10
We really enjoyed our time at the West Cliff Hotel. My wife enjoyed the spa day, and we both enjoyed the Afternoon tea. The room was comfortable, with an excellent buffet breakfast.

Emily

10.0
/ 10
Comfortable stay, everything we needed in our room, breakfast was delicious!

Lianne

10.0
/ 10
The room was very clean, the hotel was lovely and clean. The spa was amazing and all the staff in the hotel were very friendly. Would definitely recommend the hotel and would stay there again 🙂

Michael

10.0
/ 10
The rooms were clean and tidy. The staff were polite, friendly and helpful. I would definitely visit this hotel again.
In the Area
See Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Bournemouth West Cliff Hotel & Spa is a good choice when you are visiting Bournemouth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bournemouth West Cliff Hotel & Spa

7 Durley Chine Road, Bournemouth, England, BH2 5JS
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Lobby Bournemouth West Cliff Hotel & Spa
Exterior 2 Bournemouth West Cliff Hotel & Spa

Discover More About Bournemouth West Cliff Hotel & Spa

General


In Bournemouth (Bournemouth City Centre)

Location


Located in Bournemouth (Bournemouth City Centre), Bournemouth West Cliff Hotel & Spa is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. This luxury hotel is 5 mi (8.1 km) from Poole Harbour and 9.1 mi (14.7 km) from New Forest National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Durley Chine Beach - 0.8 km / 0.5 mi
The Square - 1 km / 0.6 mi
Bournemouth Lower Gardens - 1 km / 0.6 mi
Alum Chine Beach - 1 km / 0.6 mi
Middle Chine Beach - 1 km / 0.6 mi
Bournemouth Town Hall - 1.1 km / 0.7 mi
Bournemouth International Centre - 1.1 km / 0.7 mi
Bournemouth Beach - 1.1 km / 0.7 mi
Genting Casino Bournemouth - 1.2 km / 0.8 mi
St. Peter's Church - 1.3 km / 0.8 mi
Oceanarium - 1.4 km / 0.8 mi
Bournemouth Pavillion Theatre - 1.4 km / 0.8 mi
Bournemouth Pier - 1.5 km / 0.9 mi
Branksome Dene Beach - 1.7 km / 1.1 mi
Russell-Cotes Art Gallery and Museum - 1.7 km / 1.1 mi

The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 10.7 km / 6.6 mi
Southampton (SOU) - 54.4 km / 33.8 mi

The preferred airport for Bournemouth West Cliff Hotel & Spa is Bournemouth (BOH-Bournemouth Intl.).

Renovations


The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:

  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bournemouth? This hotel has 2605 square feet (242 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


At Bournemouth West Cliff Hotel & Spa, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee.

Rooms


Stay in one of 83 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Bournemouth West Cliff Hotel & Spa

Bar, Cafe and Lounge Bournemouth West Cliff Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Bournemouth West Cliff Hotel & Spa
Swimming Pool
Entertainment Facility Bournemouth West Cliff Hotel & Spa
Entertainment Facility
Fitness Center Bournemouth West Cliff Hotel & Spa
Fitness Center
Functional Hall Bournemouth West Cliff Hotel & Spa
Functional Hall

Things to Do

  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Bournemouth West Cliff Hotel & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bournemouth West Cliff Hotel & Spa
83
Number of floors in Bournemouth West Cliff Hotel & Spa
3
Another facilities in Bournemouth West Cliff Hotel & Spa
Indoor pool, Picnic area, Garden, Spa, Sauna

Frequently asked question in Bournemouth West Cliff Hotel & Spa

What are available facilities at Bournemouth West Cliff Hotel & Spa?
There are top facilites at Bournemouth West Cliff Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Bournemouth West Cliff Hotel & Spa?
The standard check-in time at Bournemouth West Cliff Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Bournemouth West Cliff Hotel & Spa provide breakfast?
Yes, Bournemouth West Cliff Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bournemouth West Cliff Hotel & Spa?
Bournemouth West Cliff Hotel & Spa is a 3.0-star hotel.
How many floors does Bournemouth West Cliff Hotel & Spa have?
Bournemouth West Cliff Hotel & Spa has 3 floors.
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More Reviews from Other Guests in Bournemouth West Cliff Hotel & Spa

8.0
Very Good
From 1,003 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Bournemouth West Cliff Hotel & Spa

Number of reviews per page
20
40
Top reviews
STEPHANIE
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn't use the Spa which I am sure is lovely, its an additional cost and we didn't have time. The lobby is also ok, its the rooms! The bed was comfy but the bath, shower attachment and shower curtain were from the 1970's as was the furniture in the room - minimal toiletries - 2 mini shampoo bottles! A spa hotel is the implication, but it certainly not that !
Read More
Namita
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were spacious. Breakfast, pool and spa facilities were very good.
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is concentrating more on being a spa ,no amenities in room,no in room safe,no ability to charge food and bar to room,,very small room ,no room service,will not stay in this hotel agsin
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn’t fault anything very enjoyable relaxing stay made to feel welcome
Jon
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Didn’t use the facilities
Chris
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes but costs
David
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room clean .No charging points on sockets for phones etc. Staff generally helpful and well turned out. Food: gtasty and well presented and reasonably priced BUT only scrambled eggs on the breakfast menu!!! The help yourself breakfast menu is NOT appreciated by most guests in my experience. The toaster doesn't really work and the food in the heated trays is generally luke- warm by the time guests have got their own tea toast etc and returned to the table. Confusion amongst staff and customers re price of drinks at Happy Hour: drinks should be half price not two for one. Then everyone would understand the system and singles would not be forced to have two drinks when they only wanted one.
Read More
clare
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable room, bed mattress a bit lumpy, but ok
Samantha
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is a little dated in some areas, as others have pointed out... but overall its lovely... a big old mansion-style building... The reception is staffed 24/7 and the problems we reported were dealt with efficiently... The spa area (which cost us £20pp to use for our 3 nights stay) is well kept, with a sauna, steam room, relaxation room (that smelled divine), an aromatherapy room (that hardly smelled of anything!), a spa pool, jacuzzi and treatment rooms... the room we had was of a good size with all amenities you'd expect in this day and age...we opted for breakfast which was (on the whole) yummy - scrambled egg, bacon, sausages, hash browns, beans, grilled tomatoes, a good selection of cereals, various breads, boiled eggs (peeled and cold), fruit juices, tea, coffe, jams and yoghurt Theres a good gym and a bigger pool too... I've taken one star off because of the problems we had to report - in our first room the toilet flush was faulty and the silver panel fell off the wall... this was fixed quickly but in our second room (we had to move rooms after the first night because there was a leak, under our bathroom that had flooded the area below) we had to report a faulty glass panel at the side of the shower (it had come loose where it was glued to the floor) and the shower fixing was loose where it held the shower head in place... i would expect each room to be checked before it is occupied/allocated to guests...surely doing so would save issues like ours
Read More
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, friendly staff amenities as advertised
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was comfortable and fine for a couple of nights. The staff were friendly and always around to be able to ask questions etc. There was access to the swimming pool, gym and spa if required. The only downside was that my wife and I both got a stomach problem which we think may have been due to a liquer that had gone off, but waiting for feedback from hotel. They handled the situation in a friendly manner and are investigating.
Read More
sue
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were friendly.
Emily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable stay, everything we needed in our room, breakfast was delicious!
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely breakfast, quiet room, comfy bed
Lianne
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very clean, the hotel was lovely and clean. The spa was amazing and all the staff in the hotel were very friendly. Would definitely recommend the hotel and would stay there again 🙂
Daniel
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, friendly efficient staff. Spa facilities were wonderful
Kerry
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes was lovely
Vincenza
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel looks very nice in the photos, but once you arrive you can notice some differences. The rooms appear clean at first glance, but I found hair in the bathtub and on the towel, so I had to ask for a new one. The bathtub is old and damaged, with chipped areas. Despite booking the room for two people, only one set of soap and shower gel was provided. The bed is comfortable. The WORST thing, and the reason I would never return, is the cleaning staff. I stayed in a room on the first floor, possibly near their staff area, and it was a nightmare. Starting from 9am, they talk to each other by SHOUTING in the hallway the entire time. They also slam doors instead of closing them quietly, so there is constant noise. As a result, for both nights of my stay I woke up very early because of them. The room was very warm, which I personally didn’t mind, but the person staying with me found it uncomfortable, so you would need to keep the window open to sleep well. The pool looks large in the photos, but it’s actually quite small. It is also open to people from outside the hotel, and they hold children’s swimming lessons, so the pool is divided. There are constantly people walking back and forth, which made me feel uncomfortable, so I didn’t swim at all. There were no hotel guests in the pool, so it would have been empty and much quieter if it weren’t for the swimming lessons. Parents also enter wearing shoes, which makes it not very clean and the instructors shout continuously.
Read More
Scott
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was ok Very cold as there was no heating
Nicholas
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All good
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Bournemouth West Cliff Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,003 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bournemouth West Cliff Hotel & Spa

Number of reviews per page
20
40
Top reviews
STEPHANIE
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We didn't use the Spa which I am sure is lovely, its an additional cost and we didn't have time. The lobby is also ok, its the rooms! The bed was comfy but the bath, shower attachment and shower curtain were from the 1970's as was the furniture in the room - minimal toiletries - 2 mini shampoo bottles! A spa hotel is the implication, but it certainly not that !
Read More
Namita
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were spacious. Breakfast, pool and spa facilities were very good.
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is concentrating more on being a spa ,no amenities in room,no in room safe,no ability to charge food and bar to room,,very small room ,no room service,will not stay in this hotel agsin
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn’t fault anything very enjoyable relaxing stay made to feel welcome
Jon
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Didn’t use the facilities
Chris
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes but costs
David
icon-with Friends
with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room clean .No charging points on sockets for phones etc. Staff generally helpful and well turned out. Food: gtasty and well presented and reasonably priced BUT only scrambled eggs on the breakfast menu!!! The help yourself breakfast menu is NOT appreciated by most guests in my experience. The toaster doesn't really work and the food in the heated trays is generally luke- warm by the time guests have got their own tea toast etc and returned to the table. Confusion amongst staff and customers re price of drinks at Happy Hour: drinks should be half price not two for one. Then everyone would understand the system and singles would not be forced to have two drinks when they only wanted one.
Read More
clare
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable room, bed mattress a bit lumpy, but ok
Samantha
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is a little dated in some areas, as others have pointed out... but overall its lovely... a big old mansion-style building... The reception is staffed 24/7 and the problems we reported were dealt with efficiently... The spa area (which cost us £20pp to use for our 3 nights stay) is well kept, with a sauna, steam room, relaxation room (that smelled divine), an aromatherapy room (that hardly smelled of anything!), a spa pool, jacuzzi and treatment rooms... the room we had was of a good size with all amenities you'd expect in this day and age...we opted for breakfast which was (on the whole) yummy - scrambled egg, bacon, sausages, hash browns, beans, grilled tomatoes, a good selection of cereals, various breads, boiled eggs (peeled and cold), fruit juices, tea, coffe, jams and yoghurt Theres a good gym and a bigger pool too... I've taken one star off because of the problems we had to report - in our first room the toilet flush was faulty and the silver panel fell off the wall... this was fixed quickly but in our second room (we had to move rooms after the first night because there was a leak, under our bathroom that had flooded the area below) we had to report a faulty glass panel at the side of the shower (it had come loose where it was glued to the floor) and the shower fixing was loose where it held the shower head in place... i would expect each room to be checked before it is occupied/allocated to guests...surely doing so would save issues like ours
Read More
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, friendly staff amenities as advertised
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was comfortable and fine for a couple of nights. The staff were friendly and always around to be able to ask questions etc. There was access to the swimming pool, gym and spa if required. The only downside was that my wife and I both got a stomach problem which we think may have been due to a liquer that had gone off, but waiting for feedback from hotel. They handled the situation in a friendly manner and are investigating.
Read More
sue
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were friendly.
Emily
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable stay, everything we needed in our room, breakfast was delicious!
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely breakfast, quiet room, comfy bed
Lianne
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was very clean, the hotel was lovely and clean. The spa was amazing and all the staff in the hotel were very friendly. Would definitely recommend the hotel and would stay there again 🙂
Daniel
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean, friendly efficient staff. Spa facilities were wonderful
Kerry
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Yes was lovely
Vincenza
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel looks very nice in the photos, but once you arrive you can notice some differences. The rooms appear clean at first glance, but I found hair in the bathtub and on the towel, so I had to ask for a new one. The bathtub is old and damaged, with chipped areas. Despite booking the room for two people, only one set of soap and shower gel was provided. The bed is comfortable. The WORST thing, and the reason I would never return, is the cleaning staff. I stayed in a room on the first floor, possibly near their staff area, and it was a nightmare. Starting from 9am, they talk to each other by SHOUTING in the hallway the entire time. They also slam doors instead of closing them quietly, so there is constant noise. As a result, for both nights of my stay I woke up very early because of them. The room was very warm, which I personally didn’t mind, but the person staying with me found it uncomfortable, so you would need to keep the window open to sleep well. The pool looks large in the photos, but it’s actually quite small. It is also open to people from outside the hotel, and they hold children’s swimming lessons, so the pool is divided. There are constantly people walking back and forth, which made me feel uncomfortable, so I didn’t swim at all. There were no hotel guests in the pool, so it would have been empty and much quieter if it weren’t for the swimming lessons. Parents also enter wearing shoes, which makes it not very clean and the instructors shout continuously.
Read More
Scott
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was ok Very cold as there was no heating
Nicholas
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

All good
Number of reviews per page
20
40