Bournemouth West Cliff Hotel & Spa

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8.0
/10
Very Good
1,014 reviews

What Guests Say About Their Stay

Stephen Gaylard

8.5
/ 10
We really enjoyed our time at the West Cliff Hotel. My wife enjoyed the spa day, and we both enjoyed the Afternoon tea. The room was comfortable, with an excellent buffet breakfast.

michael

10.0
/ 10
Staff excellent very clean pool very good disappointed there was no disabled access to the spa

Catherine

10.0
/ 10
A great hotel for families. This is my 2nd stay at the property a definitely not my last!

Joseph

10.0
/ 10
Rooms are in excellent condition, staff are very welcoming and smiley. Hospitality checked.😀😀😀
In the Area
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7 Durley Chine Road, Bournemouth, England, BH2 5JS

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Bournemouth West Cliff Hotel & Spa is a good choice when you are visiting Bournemouth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bournemouth West Cliff Hotel & Spa

7 Durley Chine Road, Bournemouth, England, BH2 5JS
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Exterior 2 Bournemouth West Cliff Hotel & Spa

Discover More About Bournemouth West Cliff Hotel & Spa

General


In Bournemouth (Bournemouth City Centre)

Location


Located in Bournemouth (Bournemouth City Centre), Bournemouth West Cliff Hotel & Spa is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. This luxury hotel is 5 mi (8.1 km) from Poole Harbour and 9.1 mi (14.7 km) from New Forest National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Durley Chine Beach - 0.8 km / 0.5 mi
The Square - 1 km / 0.6 mi
Bournemouth Lower Gardens - 1 km / 0.6 mi
Alum Chine Beach - 1 km / 0.6 mi
Middle Chine Beach - 1 km / 0.6 mi
Bournemouth Town Hall - 1.1 km / 0.7 mi
Bournemouth International Centre - 1.1 km / 0.7 mi
Bournemouth Beach - 1.1 km / 0.7 mi
Genting Casino Bournemouth - 1.2 km / 0.8 mi
St. Peter's Church - 1.3 km / 0.8 mi
Oceanarium - 1.4 km / 0.8 mi
Bournemouth Pavillion Theatre - 1.4 km / 0.8 mi
Bournemouth Pier - 1.5 km / 0.9 mi
Branksome Dene Beach - 1.7 km / 1.1 mi
Russell-Cotes Art Gallery and Museum - 1.7 km / 1.1 mi

The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 10.7 km / 6.6 mi
Southampton (SOU) - 54.4 km / 33.8 mi

The preferred airport for Bournemouth West Cliff Hotel & Spa is Bournemouth (BOH-Bournemouth Intl.).

Renovations


The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:

  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bournemouth? This hotel has 2605 square feet (242 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


At Bournemouth West Cliff Hotel & Spa, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee.

Rooms


Stay in one of 83 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Bournemouth West Cliff Hotel & Spa

Bar, Cafe and Lounge Bournemouth West Cliff Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Bournemouth West Cliff Hotel & Spa
Swimming Pool
Entertainment Facility Bournemouth West Cliff Hotel & Spa
Entertainment Facility
Fitness Center Bournemouth West Cliff Hotel & Spa
Fitness Center
Functional Hall Bournemouth West Cliff Hotel & Spa
Functional Hall

Things to Do

  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Public Facilities

  • Elevator
  • Parking
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Bournemouth West Cliff Hotel & Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bournemouth West Cliff Hotel & Spa
83
Number of floors in Bournemouth West Cliff Hotel & Spa
3
Another facilities in Bournemouth West Cliff Hotel & Spa
Indoor pool, Picnic area, Garden, Spa, Sauna

Frequently asked question in Bournemouth West Cliff Hotel & Spa

What are available facilities at Bournemouth West Cliff Hotel & Spa?
There are top facilites at Bournemouth West Cliff Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Bournemouth West Cliff Hotel & Spa?
The standard check-in time at Bournemouth West Cliff Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Bournemouth West Cliff Hotel & Spa provide breakfast?
Yes, Bournemouth West Cliff Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bournemouth West Cliff Hotel & Spa?
Bournemouth West Cliff Hotel & Spa is a 3.0-star hotel.
How many floors does Bournemouth West Cliff Hotel & Spa have?
Bournemouth West Cliff Hotel & Spa has 3 floors.
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More Reviews from Other Guests in Bournemouth West Cliff Hotel & Spa

8.0
Very Good
From 1,013 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Bournemouth West Cliff Hotel & Spa

Number of reviews per page
20
40
Top reviews
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff excellent very clean pool very good disappointed there was no disabled access to the spa
Rachael
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff, loved the pool! Gym was pretty sufficient too! Had a relaxing 3 nights, would come again :)
Emmanuel
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, management is very confused from the general manager and the deputy manager who is very aggressive. I wonder how she worked in such an industry. Strange that at such a priced place, there seems not to be clear communication between the top management and the receptionists!! Very strange and unprofessional. The rest of the staff are very kind and polite, very friendly. Cleanliness not the best I have seen for that price, squeaky floors, no toilet brush, amenities are for a single person in a double roomed booking and you have to keep asking for more even when staying for more than 1 night. Other facilities are great, the swimming pool, the spa (which is chargeable even to residents). The breakfast is just okay. Seen Berger at more affordable places. Generally the stay was just comfortable and nothing much really surprising.
Read More
Catherine
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean comfortable room.
Deborah
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My husband & I arrived on a Friday and we're fairly late arriving, we were shocked at the price of the parking, the sign said £18 per day. You have to use an app which I do not like! We walked to reception and booked in. We were told our room was on third floor. We got in the lift and went up, as soon as the doors opened the heating hit us! We found our room and went in. Again the heat hit us! No a/c or even a fan.Hubby opened a small window and we found we were above the kitchen and had all the heat vents below us. The room was decorated poorly and hubby noticed paint on the frames of pictures where they hadn't been removed. The bed was clean at least, the pillows were awful and I had to ask for a third to make a bit of a even level. The bathroom did not have a window and no extractor so smelt damp. The towel rail/ radiator was not even plumbed in! The room was not worth the money paid! We've had better in a Travelodge! The pool was clean but did not visit the spa so can not comment on that. Having looked forward to staying and seeing family we left early on Sunday just purely to get away from the heat. Food was ok but a small menu. Pricey too. We won't be staying there again!
Read More
Steve
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Dissapointing there is no fried eggs at breakfast.
Catherine
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A great hotel for families. This is my 2nd stay at the property a definitely not my last!
Iain
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice stay, family friendly place, kids love the pool and breakfast.
Dean
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We always enjoy our stay at West Cliff hotel.Staff are very friendly and helpful, the pool and garden areas are great for the kids to have fun whilst adults relax. Would be nice to have some bottled water in rooms. Could do with shampoo and body wash pumps in the bathrooms instead of very small bottles that are supplied. Short walk to the beach but far enough away from late night activaties in the main town which I prefer when little ones stay. Resturant and bar very nice and food is alway good.
Read More
clare
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great stay as always. Thank you
Charlotte
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We’ve never stayed anywhere as noisy as this. The walls seem paper-thin and you can hear absolutely everything, from conversations, snoring to private moments. The creaky floorboards and loud doors made it even worse, with constant noise throughout the night. Unfortunately, we ended up leaving two nights early because we simply couldn’t get any sleep and couldn’t bare another night of that. However the room itself was fine and clean, but the noise levels made the stay very uncomfortable.
Read More
Sophie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast was limited and dishes took a long time to be replenished.
Joseph
icon-Business Family
Business Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Rooms are in excellent condition, staff are very welcoming and smiley. Hospitality checked.😀😀😀
Vivienne
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, lovely room, spacious, modern and clean. Staff very friendly and helpfil
STEPHANIE
icon-with Friends
with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We didn't use the Spa which I am sure is lovely, its an additional cost and we didn't have time. The lobby is also ok, its the rooms! The bed was comfy but the bath, shower attachment and shower curtain were from the 1970's as was the furniture in the room - minimal toiletries - 2 mini shampoo bottles! A spa hotel is the implication, but it certainly not that !
Read More
Namita
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The rooms were spacious. Breakfast, pool and spa facilities were very good.
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel is concentrating more on being a spa ,no amenities in room,no in room safe,no ability to charge food and bar to room,,very small room ,no room service,will not stay in this hotel agsin
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Couldn’t fault anything very enjoyable relaxing stay made to feel welcome
Jon
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didn’t use the facilities
Chris
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes but costs
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Bournemouth West Cliff Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,013 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Bournemouth West Cliff Hotel & Spa

Number of reviews per page
20
40
Top reviews
michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff excellent very clean pool very good disappointed there was no disabled access to the spa
Rachael
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly staff, loved the pool! Gym was pretty sufficient too! Had a relaxing 3 nights, would come again :)
Emmanuel
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, management is very confused from the general manager and the deputy manager who is very aggressive. I wonder how she worked in such an industry. Strange that at such a priced place, there seems not to be clear communication between the top management and the receptionists!! Very strange and unprofessional. The rest of the staff are very kind and polite, very friendly. Cleanliness not the best I have seen for that price, squeaky floors, no toilet brush, amenities are for a single person in a double roomed booking and you have to keep asking for more even when staying for more than 1 night. Other facilities are great, the swimming pool, the spa (which is chargeable even to residents). The breakfast is just okay. Seen Berger at more affordable places. Generally the stay was just comfortable and nothing much really surprising.
Read More
Catherine
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean comfortable room.
Deborah
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My husband & I arrived on a Friday and we're fairly late arriving, we were shocked at the price of the parking, the sign said £18 per day. You have to use an app which I do not like! We walked to reception and booked in. We were told our room was on third floor. We got in the lift and went up, as soon as the doors opened the heating hit us! We found our room and went in. Again the heat hit us! No a/c or even a fan.Hubby opened a small window and we found we were above the kitchen and had all the heat vents below us. The room was decorated poorly and hubby noticed paint on the frames of pictures where they hadn't been removed. The bed was clean at least, the pillows were awful and I had to ask for a third to make a bit of a even level. The bathroom did not have a window and no extractor so smelt damp. The towel rail/ radiator was not even plumbed in! The room was not worth the money paid! We've had better in a Travelodge! The pool was clean but did not visit the spa so can not comment on that. Having looked forward to staying and seeing family we left early on Sunday just purely to get away from the heat. Food was ok but a small menu. Pricey too. We won't be staying there again!
Read More
Steve
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Dissapointing there is no fried eggs at breakfast.
Catherine
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A great hotel for families. This is my 2nd stay at the property a definitely not my last!
Iain
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice stay, family friendly place, kids love the pool and breakfast.
Dean
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We always enjoy our stay at West Cliff hotel.Staff are very friendly and helpful, the pool and garden areas are great for the kids to have fun whilst adults relax. Would be nice to have some bottled water in rooms. Could do with shampoo and body wash pumps in the bathrooms instead of very small bottles that are supplied. Short walk to the beach but far enough away from late night activaties in the main town which I prefer when little ones stay. Resturant and bar very nice and food is alway good.
Read More
clare
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great stay as always. Thank you
Charlotte
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We’ve never stayed anywhere as noisy as this. The walls seem paper-thin and you can hear absolutely everything, from conversations, snoring to private moments. The creaky floorboards and loud doors made it even worse, with constant noise throughout the night. Unfortunately, we ended up leaving two nights early because we simply couldn’t get any sleep and couldn’t bare another night of that. However the room itself was fine and clean, but the noise levels made the stay very uncomfortable.
Read More
Sophie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The breakfast was limited and dishes took a long time to be replenished.
Joseph
icon-Business Family
Business Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Rooms are in excellent condition, staff are very welcoming and smiley. Hospitality checked.😀😀😀
Vivienne
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location, lovely room, spacious, modern and clean. Staff very friendly and helpfil
STEPHANIE
icon-with Friends
with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We didn't use the Spa which I am sure is lovely, its an additional cost and we didn't have time. The lobby is also ok, its the rooms! The bed was comfy but the bath, shower attachment and shower curtain were from the 1970's as was the furniture in the room - minimal toiletries - 2 mini shampoo bottles! A spa hotel is the implication, but it certainly not that !
Read More
Namita
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The rooms were spacious. Breakfast, pool and spa facilities were very good.
Susan
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This hotel is concentrating more on being a spa ,no amenities in room,no in room safe,no ability to charge food and bar to room,,very small room ,no room service,will not stay in this hotel agsin
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Couldn’t fault anything very enjoyable relaxing stay made to feel welcome
Jon
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Didn’t use the facilities
Chris
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Yes but costs
Number of reviews per page
20
40