citizenM London Bankside

Hotels
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9.1
/10
Exceptional
1,093 reviews

What Guests Say About Their Stay

Dameda

10.0
/ 10
Just got back from my solo trip to London and had a great experience staying at citizenM. The hotel was clean, modern, safe, and in a really convenient location for getting around the city. The staff was friendly, check-in was easy, and the room had everything I needed for a comfortable stay. As a solo traveler, I felt very comfortable throughout my trip and would definitely stay there again.

Picharn

10.0
/ 10
This was a great location, central to everything and close to the Borough Market (if you a foodie must go!). Across the street is M&S Simply Food (convenience store), lots of coffee and food options, and easy access to public transportation. Accommodation was clean, friendly staff, easy check-in and out. Overall would highly recommend!

Louise

10.0
/ 10
Great location. Room a compact and comfortable delight. Staff were friendly and chatty. Really enjoyed the stay!
In the Area
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20 Lavington Street, Surrey House, Central London, London, England, SE1 0NZ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
citizenM London Bankside is located in area / city Central London. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around citizenM London Bankside

20 Lavington Street, Surrey House, Central London, London, England, SE1 0NZ
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Lobby citizenM London Bankside
Lobby 2 citizenM London Bankside

Discover More About citizenM London Bankside

General


Near London Bridge

Location


Located in London (London City Centre), citizenM London Bankside is within a 10-minute walk of Tate Modern and Borough Market. This boutique hotel is 0.6 mi (1 km) from London Bridge and 1 mi (1.6 km) from St. Paul's Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tate Modern - 0.5 km / 0.3 mi
Globe Theatre - 0.5 km / 0.3 mi
Borough Market - 0.6 km / 0.3 mi
Financial District - 0.7 km / 0.4 mi
River Thames - 0.7 km / 0.4 mi
Blackfriars Bridge - 0.8 km / 0.5 mi
The Shard - 0.9 km / 0.5 mi
London Bridge - 1.2 km / 0.8 mi
St. Paul's Cathedral - 1.2 km / 0.8 mi
Sky Garden - 1.6 km / 1 mi
The Strand - 1.7 km / 1.1 mi
London Eye - 1.8 km / 1.1 mi
London Dungeon - 1.8 km / 1.1 mi
Westminster Bridge - 1.9 km / 1.2 mi
Tower of London - 1.9 km / 1.2 mi

The nearest airports are:
London City Airport (LCY) - 14 km / 8.7 mi
Heathrow Airport (LHR) - 31 km / 19.2 mi
Gatwick Airport (LGW) - 87 km / 54.1 mi
Luton Airport (LTN) - 57.3 km / 35.6 mi
Stansted Airport (STN) - 62.7 km / 39 mi

The preferred airport for citizenM London Bankside is Heathrow Airport (LHR).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events.

Dining


Satisfy your appetite at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 192 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in citizenM London Bankside

Bar, Cafe and Lounge citizenM London Bankside
Bar, Cafe and Lounge
Functional Hall citizenM London Bankside
Functional Hall
Common Space citizenM London Bankside
Common Space
Lobby citizenM London Bankside
Lobby
Accommodation Services citizenM London Bankside
Accommodation Services

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Business facilities
  • Computer station
  • Business center

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities
  • TV lounge

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in citizenM London Bankside

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • Tax ID - 136.0572.29
  • This property accepts credit/debit cards; cash is not accepted
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses some wind and solar energy
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • No visitors or unregistered guests are allowed at the property after midnight.
, Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM London Bankside
192
Number of floors in citizenM London Bankside
5
Another facilities in citizenM London Bankside
Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box, Multilingual staff

Frequently asked question in citizenM London Bankside

What are available facilities at citizenM London Bankside?
There are top facilites at citizenM London Bankside such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at citizenM London Bankside?
The standard check-in time at citizenM London Bankside is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does citizenM London Bankside provide breakfast?
Yes, citizenM London Bankside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of citizenM London Bankside?
citizenM London Bankside is a 4.0-star hotel.
How many floors does citizenM London Bankside have?
citizenM London Bankside has 5 floors.
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More Reviews from Other Guests in citizenM London Bankside

Overall Ratings & Reviews citizenM London Bankside

Traveloka (2)
Other sources (1,091)
9.2
Exceptional
From 1,091 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM London Bankside

Number of reviews per page
20
40
Top reviews
Hadley
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

while some of the magic has been lost since the Marriott transaction, it's still a fairly solid choice. The prices have gone up and the app is gone but the staff still great. Good coffee and breakfast.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Funky decor and fabulous staff.
Steven
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great team, clean rooms anda great commmunal hub for working or meeting up
joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Xxxxxx xxx
Dameda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just got back from my solo trip to London and had a great experience staying at citizenM. The hotel was clean, modern, safe, and in a really convenient location for getting around the city. The staff was friendly, check-in was easy, and the room had everything I needed for a comfortable stay. As a solo traveler, I felt very comfortable throughout my trip and would definitely stay there again.
Read More
Tony
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location, easy check-in, friendly staff and free water station but no tea or coffee facilities in room, layout of bed was very impractical for a couple and the plughole in the sink stank.
George
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Unbelievable breakfast, staff are very good. Toilet paper is shocking, along with the quality of the towels. Everything else, really positive.
Rhys
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I've stayed at many CitizenMs before, but this was my first time in this location. Whilst everything was clean, and the overall property was good, there were a few things that just soured the trip: - Only one lift was working - I could not set an alarm - The cables in the rooms didn't work - I couldn't get the TV to sync up with airplay - The shower head was leaking - The sink took forever to empty That said, I think I may have just been unlucky with this room (303).
Read More
Delyth
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
David
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No Aircon working so had to move rooms … new room Aircon didn’t work either so was given a fan. Terrible night’s sleep for £250 a night.
Jordan
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice
Picharn
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a great location, central to everything and close to the Borough Market (if you a foodie must go!). Across the street is M&S Simply Food (convenience store), lots of coffee and food options, and easy access to public transportation. Accommodation was clean, friendly staff, easy check-in and out. Overall would highly recommend!
Read More
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location and quirky style. Good rain shower and hi tec rooms. Only disappointed that no beverages in room and had to pay for a tea as not having breakfast. A shame as spoiled overall impression
Ryan
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a funny smell in the room and some dirty around the bed Apart from that it was an great hotel and amazing facilities
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bar staff was very friendly.
jill
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very small and efficient room, good location, very clean, friendly staff
Kimberley
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fast check in, trendy hotel, well located
Angelina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All so great
Louise
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location. Room a compact and comfortable delight. Staff were friendly and chatty. Really enjoyed the stay!
Alice
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We love CitizenM for its consistency, soundproofing and big comfy beds. Unfortunately some of the surfaces in our room were a little worn and tired, compared to the usual excellent standard. The base of the sink tap could also do with some deep cleaning as it appears it hasn’t been properly for a while. Hasn’t put me off returning, just wasn’t up to the usual standard we love about the chain.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 citizenM London Bankside

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews citizenM London Bankside

Traveloka (2)
Other sources (1,091)
9.2
Exceptional
From 1,091 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews citizenM London Bankside

Number of reviews per page
20
40
Top reviews
Hadley
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

while some of the magic has been lost since the Marriott transaction, it's still a fairly solid choice. The prices have gone up and the app is gone but the staff still great. Good coffee and breakfast.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Funky decor and fabulous staff.
Steven
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great team, clean rooms anda great commmunal hub for working or meeting up
joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Xxxxxx xxx
Dameda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just got back from my solo trip to London and had a great experience staying at citizenM. The hotel was clean, modern, safe, and in a really convenient location for getting around the city. The staff was friendly, check-in was easy, and the room had everything I needed for a comfortable stay. As a solo traveler, I felt very comfortable throughout my trip and would definitely stay there again.
Read More
Tony
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location, easy check-in, friendly staff and free water station but no tea or coffee facilities in room, layout of bed was very impractical for a couple and the plughole in the sink stank.
George
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Unbelievable breakfast, staff are very good. Toilet paper is shocking, along with the quality of the towels. Everything else, really positive.
Rhys
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I've stayed at many CitizenMs before, but this was my first time in this location. Whilst everything was clean, and the overall property was good, there were a few things that just soured the trip: - Only one lift was working - I could not set an alarm - The cables in the rooms didn't work - I couldn't get the TV to sync up with airplay - The shower head was leaking - The sink took forever to empty That said, I think I may have just been unlucky with this room (303).
Read More
Delyth
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
David
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No Aircon working so had to move rooms … new room Aircon didn’t work either so was given a fan. Terrible night’s sleep for £250 a night.
Jordan
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice
Picharn
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a great location, central to everything and close to the Borough Market (if you a foodie must go!). Across the street is M&S Simply Food (convenience store), lots of coffee and food options, and easy access to public transportation. Accommodation was clean, friendly staff, easy check-in and out. Overall would highly recommend!
Read More
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location and quirky style. Good rain shower and hi tec rooms. Only disappointed that no beverages in room and had to pay for a tea as not having breakfast. A shame as spoiled overall impression
Ryan
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a funny smell in the room and some dirty around the bed Apart from that it was an great hotel and amazing facilities
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bar staff was very friendly.
jill
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very small and efficient room, good location, very clean, friendly staff
Kimberley
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fast check in, trendy hotel, well located
Angelina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All so great
Louise
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location. Room a compact and comfortable delight. Staff were friendly and chatty. Really enjoyed the stay!
Alice
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We love CitizenM for its consistency, soundproofing and big comfy beds. Unfortunately some of the surfaces in our room were a little worn and tired, compared to the usual excellent standard. The base of the sink tap could also do with some deep cleaning as it appears it hasn’t been properly for a while. Hasn’t put me off returning, just wasn’t up to the usual standard we love about the chain.
Read More
Number of reviews per page
20
40