COMO Metropolitan London

Hotels
9.2
/10
Exceptional
891 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
Great location; Great Service; Big room; Comfortable Bed; Clean.... Cannot ask for more. I recommend this hotel and will continue to stay there.

Shantell

10.0
/ 10
From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.

Brett

10.0
/ 10
Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
In the Area
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19 Old Park Lane, Westminster, Mayfair, London, England, W1K 1LB

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
COMO Metropolitan London is a hotel is located at Mayfair. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around COMO Metropolitan London

19 Old Park Lane, Westminster, Mayfair, London, England, W1K 1LB
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Discover More About COMO Metropolitan London

General


Near Park Lane

Location


With a stay at COMO Metropolitan London, you'll be centrally located in London, steps from Park Lane and 3 minutes by foot from Hyde Park. This family-friendly hotel is 0.6 mi (0.9 km) from Buckingham Palace and 0.7 mi (1.2 km) from Marble Arch.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Park Lane - 0.1 km / 0.1 mi
Hyde Park - 0.2 km / 0.1 mi
Piccadilly - 0.2 km / 0.1 mi
Hyde Park Corner - 0.4 km / 0.3 mi
Green Park - 0.6 km / 0.4 mi
Buckingham Palace - 0.9 km / 0.6 mi
Bond Street - 1 km / 0.6 mi
Marble Arch - 1.2 km / 0.7 mi
Regent Street - 1.2 km / 0.8 mi
Piccadilly Circus - 1.3 km / 0.8 mi
Harrods - 1.3 km / 0.8 mi
Selfridges - 1.4 km / 0.8 mi
Oxford Street - 1.5 km / 0.9 mi
London Palladium Theatre - 1.5 km / 0.9 mi
Oxford Circus - 1.5 km / 1 mi

The nearest airports are:
London City Airport (LCY) - 16.2 km / 10.1 mi
Heathrow Airport (LHR) - 25.6 km / 15.9 mi
Gatwick Airport (LGW) - 66.1 km / 41.1 mi
Luton Airport (LTN) - 54.8 km / 34 mi

The preferred airport for COMO Metropolitan London is Heathrow Airport (LHR).

Renovations


The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:

  • Spa

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, NOBU, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 144 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in COMO Metropolitan London

Bar, Cafe and Lounge COMO Metropolitan London
Bar, Cafe and Lounge
Entertainment Facility COMO Metropolitan London
Entertainment Facility
Fitness Center COMO Metropolitan London
Fitness Center
Functional Hall COMO Metropolitan London
Functional Hall
Common Space COMO Metropolitan London
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Winery tours
  • Outdoor facilities
  • Spa
  • Health club
  • Fitness center
  • Picnic area
  • Steam room

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Transportation

  • Limo or town car service
  • Bicycle storage
  • Valet parking

General

  • Smoking area
  • Banquet
  • Parking

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting rooms
  • Business facilities

Shuttle Service

  • Airport transfer

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in COMO Metropolitan London

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in. Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at COMO Metropolitan London
144
Number of floors in COMO Metropolitan London
10
Another facilities in COMO Metropolitan London
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in COMO Metropolitan London

What are available facilities at COMO Metropolitan London?
There are top facilites at COMO Metropolitan London such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at COMO Metropolitan London?
The standard check-in time at COMO Metropolitan London is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does COMO Metropolitan London provide breakfast?
Yes, COMO Metropolitan London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of COMO Metropolitan London?
COMO Metropolitan London is a 5.0-star hotel.
How many floors does COMO Metropolitan London have?
COMO Metropolitan London has 10 floors.
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More Reviews from Other Guests in COMO Metropolitan London

9.2
Exceptional
From 891 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews COMO Metropolitan London

Number of reviews per page
20
40
Top reviews
Athanasios
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
IOANNIS
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, clean rooms
Leigh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful greeting, great room, great location for central London.
Helen
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel, lovely staff, just a little pricey
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location; Great Service; Big room; Comfortable Bed; Clean.... Cannot ask for more. I recommend this hotel and will continue to stay there.
Louis-Pierre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay, excellent location
Brett
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was excellent Staff amazing Alex doorman was exceptional
James
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Gym, room, bathroom, restaurants and staff
molly
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location, lovely staff
Robert
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel was clean. Small things are big things - such as having refreshing ginger drink and a hand towel at the elevator waiting area.
Nick
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent service
Shantell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.
Read More
Luis
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

the property is great. Friendly staff and always looking for you.
mike
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Always great
Brett
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
shelley
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Spa treatments were nice
Oliver
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
Hiren
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are very worn down
Shantell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

From the moment we arrived, everyone was exceptionally welcoming and eager to assist. The front desk staff went above and beyond. They personally escorted my husband and me to our room, explained how everything worked, and made sure we had everything we needed. The level of customer service was truly outstanding. I was especially impressed that the concierge agent remembered my name from when I booked our airport transportation, such a thoughtful and personal touch. Every interaction made us feel genuinely valued and treated like royalty. A special mention goes to the doorman, Muhammad Ali (I believe that’s his name), who was always courteous, professional, and ready to help with any request. His kindness and attentiveness truly enhanced our stay. Overall, this hotel exceeded our expectations in every way. We look forward to returning and highly recommend it to anyone seeking exceptional service and hospitality.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 COMO Metropolitan London

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 891 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews COMO Metropolitan London

Number of reviews per page
20
40
Top reviews
Athanasios
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
IOANNIS
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel, clean rooms
Leigh
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wonderful greeting, great room, great location for central London.
Helen
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful hotel, lovely staff, just a little pricey
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location; Great Service; Big room; Comfortable Bed; Clean.... Cannot ask for more. I recommend this hotel and will continue to stay there.
Louis-Pierre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay, excellent location
Brett
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was excellent Staff amazing Alex doorman was exceptional
James
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Gym, room, bathroom, restaurants and staff
molly
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location, lovely staff
Robert
icon-Business
Business
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel was clean. Small things are big things - such as having refreshing ginger drink and a hand towel at the elevator waiting area.
Nick
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent service
Shantell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.
Read More
Luis
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

the property is great. Friendly staff and always looking for you.
mike
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Always great
Brett
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
shelley
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful
Gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Spa treatments were nice
Oliver
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
Hiren
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are very worn down
Shantell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

From the moment we arrived, everyone was exceptionally welcoming and eager to assist. The front desk staff went above and beyond. They personally escorted my husband and me to our room, explained how everything worked, and made sure we had everything we needed. The level of customer service was truly outstanding. I was especially impressed that the concierge agent remembered my name from when I booked our airport transportation, such a thoughtful and personal touch. Every interaction made us feel genuinely valued and treated like royalty. A special mention goes to the doorman, Muhammad Ali (I believe that’s his name), who was always courteous, professional, and ready to help with any request. His kindness and attentiveness truly enhanced our stay. Overall, this hotel exceeded our expectations in every way. We look forward to returning and highly recommend it to anyone seeking exceptional service and hospitality.
Read More
Number of reviews per page
20
40