Macdonald Old England Hotel & Spa

Hotels
8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Yvonne
10.0
/ 10
The staff were lovely The public toilets were very smelly. The rooms needed tlc especially bathrooms Horrendously uncomfortable bed and pillows. Strong smell of cleaning fluid
Hema
10.0
/ 10
Lovely hotel and surroundings, parking was a bit of a distance away. Really enjoyed the atmosphere and service in the bar and restaurant. Staff were great! Would love to go back and stay a little longer !
Valdete
10.0
/ 10
Amazing servuce, only issue was that mattress was uncofortable as well as the duvet too heavy.
In the Area
See Map
23 Church Street, Windermere, South Lakeland District, Cumbria, England, LA23 3DF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Macdonald Old England Hotel & Spa is a good choice when you are visiting Windermere. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Old England Hotel & Spa

23 Church Street, Windermere, South Lakeland District, Cumbria, England, LA23 3DF
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Discover More About Macdonald Old England Hotel & Spa

Location


Staying at Macdonald Old England Hotel & Spa is a good choice when you are visiting Windermere.

About Macdonald Old England Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Macdonald Old England Hotel & Spa exclusively for you.

Get precious and unforgettable moment during your stay at Macdonald Old England Hotel & Spa.

All facilities in Macdonald Old England Hotel & Spa

Others Macdonald Old England Hotel & Spa
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Conference room
  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Macdonald Old England Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Old England Hotel & Spa
106
Number of floors in Macdonald Old England Hotel & Spa
4
Another facilities in Macdonald Old England Hotel & Spa
Laundry service, Tours, Wedding service, Luggage storage, Express check-out

Frequently asked question in Macdonald Old England Hotel & Spa

What are available facilities at Macdonald Old England Hotel & Spa?
There are top facilites at Macdonald Old England Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Old England Hotel & Spa?
The standard check-in time at Macdonald Old England Hotel & Spa is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Macdonald Old England Hotel & Spa provide breakfast?
Yes, Macdonald Old England Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Old England Hotel & Spa?
Macdonald Old England Hotel & Spa is a 4.0-star hotel.
How many floors does Macdonald Old England Hotel & Spa have?
Macdonald Old England Hotel & Spa has 4 floors.
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More Reviews from Other Guests in Macdonald Old England Hotel & Spa

8.0
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, comfy beds
Ashish
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel hasn’t got anything, in toiletries they just had shower gel, on asking about dental kit and moisturiser, staff just said there is a Tesco nearby go and buy from there. Plus they charged £25 per night for parking, proper London price in off peak time. Location is good, everything else is rip-off. Please go only if you get at very low price
Read More
Robert
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Read More
Sharon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Reception staff at check-in could be more welcoming. The mattress in the king bed room was not comfortable and the coffee at the breakfast was awful.
MAGGIE
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was lovely loads of space great for family
Mary
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The breakfast was good but the coffee weak and cold. Lake view was lovely.
mark
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was ok however bed was very uncomfortable the mattress was old and very soft bowed in middle could not get comfy
Steven
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff really good but disgusted with how much the room we booked was in regards to what the brochure showed. This hotel is an average 3 star. Nowhere near a 4 star as it is advertised. We payed over 700 POUNDS. to be placed in a room that basically i have stayed in better Travelodges !!!!!!! For 2 nights !!!!!!. Macdonald you should be ashamed !!!! Will never stay here again and will definately tell anyone who asks to go elsewhere. And on top of the RIDICULOUS pricing you HAVE to pay a ridiculous 50 POUNDS A DAY for parking which is a way away from this ridiculous example of a 4 star hotel. Oh well lesson learned.
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Mark
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely and helpful customer facing staff. Breakfast service very slow. Pool was freezing. Car parking provided by hotel at a charge (£25/day), and offsite. We stayed 15 years ago and had left with a much better impression then. We wouldn’t look to return after this visit.
STEVEN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location on the lake
Angela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very tired and in need of a refurbish. The bed pleather was so old and scuffed. No fridge in the room for a hotel of this price. We had an upgrade and the robes were well washed out and greyish. No slippers ! We were told we could walk to the spa but we had to go to reception and ask for slippers. Not enough loungers round the pool. The car park was not on the hotel grounds and £25 a day is so expensive. We wouldn’t return!!! The staff were lovely
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Graham
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a room overlooking the pub next door which played music etc (people shouting & smoking etc) until late. The hotel generally is in real need of some money spending on it and standards have declined significantly in the 4 or so years since we last stayed here. We won’t be rushing back.
lynsey
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Booked a 2 night stay here , espically for the swimming pool for my daughter , this could not be used due to it under maintenance and it was freezing , this should have been stated when booking as i would not have chosen for my stay , my daughters bed was on a slope in the bedroom which is dangerous , not normally one for having a negative complaint but i feel for what we paid for this we would have went else were with working facilities , expedia contacted hotel but no joy with a reimbursement .
Read More
Ralph
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Old style hotel in need of some upgrade but very large room and king bed. Room cleaned daily to a high standard. Good spa facilities but pool was cold due to maintenance issue. Ideally located for shops pubs etc. Only down side £25 per day car parking charge, but not a lot of alternative parking available.
Helen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I would love to give this hotel a 5 star review as I had the best time and would definitely go back. It’s a stunning building in an ideal area (except the nearby clubs- it’s a bit lively at night which I wasnt expecting) But, breakfast was a real disappointment. Long queues (we gave up one day and paid to eat out) and not the best quality of full English. Dinner was lovely- except the receptionist I called to book us in with forgot to make our reservation on both nights so struggled to get a table the second night. There were a few system problems which I think left reception a bit overwhelmed. All but one was super helpful. The one that was a bit surly and rude just needs to watch her manners a little. Other than a few small moans I adored the hotel and will definitely be back
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Magdalena
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was clean and staff friendly. we enjoyed our stay.
John
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were lovely The public toilets were very smelly. The rooms needed tlc especially bathrooms Horrendously uncomfortable bed and pillows. Strong smell of cleaning fluid
Jordan
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was not ready on time
Hema
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel and surroundings, parking was a bit of a distance away. Really enjoyed the atmosphere and service in the bar and restaurant. Staff were great! Would love to go back and stay a little longer !
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Macdonald Old England Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, comfy beds
Ashish
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel hasn’t got anything, in toiletries they just had shower gel, on asking about dental kit and moisturiser, staff just said there is a Tesco nearby go and buy from there. Plus they charged £25 per night for parking, proper London price in off peak time. Location is good, everything else is rip-off. Please go only if you get at very low price
Read More
Robert
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Read More
Sharon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Reception staff at check-in could be more welcoming. The mattress in the king bed room was not comfortable and the coffee at the breakfast was awful.
MAGGIE
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was lovely loads of space great for family
Mary
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The breakfast was good but the coffee weak and cold. Lake view was lovely.
mark
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was ok however bed was very uncomfortable the mattress was old and very soft bowed in middle could not get comfy
Steven
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff really good but disgusted with how much the room we booked was in regards to what the brochure showed. This hotel is an average 3 star. Nowhere near a 4 star as it is advertised. We payed over 700 POUNDS. to be placed in a room that basically i have stayed in better Travelodges !!!!!!! For 2 nights !!!!!!. Macdonald you should be ashamed !!!! Will never stay here again and will definately tell anyone who asks to go elsewhere. And on top of the RIDICULOUS pricing you HAVE to pay a ridiculous 50 POUNDS A DAY for parking which is a way away from this ridiculous example of a 4 star hotel. Oh well lesson learned.
Read More
Mark
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely and helpful customer facing staff. Breakfast service very slow. Pool was freezing. Car parking provided by hotel at a charge (£25/day), and offsite. We stayed 15 years ago and had left with a much better impression then. We wouldn’t look to return after this visit.
STEVEN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location on the lake
Angela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very tired and in need of a refurbish. The bed pleather was so old and scuffed. No fridge in the room for a hotel of this price. We had an upgrade and the robes were well washed out and greyish. No slippers ! We were told we could walk to the spa but we had to go to reception and ask for slippers. Not enough loungers round the pool. The car park was not on the hotel grounds and £25 a day is so expensive. We wouldn’t return!!! The staff were lovely
Read More
Graham
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a room overlooking the pub next door which played music etc (people shouting & smoking etc) until late. The hotel generally is in real need of some money spending on it and standards have declined significantly in the 4 or so years since we last stayed here. We won’t be rushing back.
lynsey
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Booked a 2 night stay here , espically for the swimming pool for my daughter , this could not be used due to it under maintenance and it was freezing , this should have been stated when booking as i would not have chosen for my stay , my daughters bed was on a slope in the bedroom which is dangerous , not normally one for having a negative complaint but i feel for what we paid for this we would have went else were with working facilities , expedia contacted hotel but no joy with a reimbursement .
Read More
Ralph
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Old style hotel in need of some upgrade but very large room and king bed. Room cleaned daily to a high standard. Good spa facilities but pool was cold due to maintenance issue. Ideally located for shops pubs etc. Only down side £25 per day car parking charge, but not a lot of alternative parking available.
Helen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I would love to give this hotel a 5 star review as I had the best time and would definitely go back. It’s a stunning building in an ideal area (except the nearby clubs- it’s a bit lively at night which I wasnt expecting) But, breakfast was a real disappointment. Long queues (we gave up one day and paid to eat out) and not the best quality of full English. Dinner was lovely- except the receptionist I called to book us in with forgot to make our reservation on both nights so struggled to get a table the second night. There were a few system problems which I think left reception a bit overwhelmed. All but one was super helpful. The one that was a bit surly and rude just needs to watch her manners a little. Other than a few small moans I adored the hotel and will definitely be back
Read More
Magdalena
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was clean and staff friendly. we enjoyed our stay.
John
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel is in need of refurbishment, old and tired. Bathroom needed good clean mould on tiles. Toiletries very basic for a luxury hotel. Pool area basic, pool temp very cold. Breakfast basic, supplement required for some things like eggs Benedict.
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were lovely The public toilets were very smelly. The rooms needed tlc especially bathrooms Horrendously uncomfortable bed and pillows. Strong smell of cleaning fluid
Jordan
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was not ready on time
Hema
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel and surroundings, parking was a bit of a distance away. Really enjoyed the atmosphere and service in the bar and restaurant. Staff were great! Would love to go back and stay a little longer !
Number of reviews per page
20
40