Macdonald Old England Hotel & Spa

Hotels
8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Liam

10.0
/ 10
Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction

Rebecca

10.0
/ 10
Lovely stay. Great room, very nice breakfast and the staff were all very helpful and friendly. The christmas decorations made the whole stay feel very festive. The kids loved everything about it. The spa swimming pool was a little on the cold side but ok.

Paul

10.0
/ 10
we had a wonderful stay with our grandchildren in December, the hotel was beautiful and the seasonal decorations where truly spectacular. The staff were very friendly and welcoming and our room was fabulous with a queen size bed as well as bunk beds for the children. The dining room was beautiful, spacious and spotlessly clean with wonderful views of the lake. Would 100% stay here again.
In the Area
See Map
23 Church Street, Windermere, South Lakeland District, Cumbria, England, LA23 3DF

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Macdonald Old England Hotel & Spa is a good choice when you are visiting Windermere. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Old England Hotel & Spa

23 Church Street, Windermere, South Lakeland District, Cumbria, England, LA23 3DF
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Lobby Macdonald Old England Hotel & Spa
Exterior 2 Macdonald Old England Hotel & Spa

Discover More About Macdonald Old England Hotel & Spa

General


Near Old Laundry Theatre

Location


When you stay at Macdonald Old England Hotel & Spa in Windermere, you'll be on a lake, just steps from Lake Windermere and Bowness Pier. This family-friendly hotel is 13.8 mi (22.2 km) from Ullswater and 0.2 mi (0.3 km) from Old Laundry Theatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Windermere - 0.1 km / 0.1 mi
Bowness Pier - 0.1 km / 0.1 mi
Old Laundry Theatre - 0.2 km / 0.1 mi
World of Beatrix Potter - 0.3 km / 0.2 mi
Windermere Jetty Museum of Boats, Steam and Stories - 0.8 km / 0.5 mi
Windermere Ferry - 2 km / 1.2 mi
Windermere Golf Club - 2.1 km / 1.3 mi
Claife Viewing Station and Windermere West Shore - 2.5 km / 1.6 mi
Blackwell, The Arts & Crafts House - 2.5 km / 1.6 mi
Lyth Valley - 2.7 km / 1.7 mi
Orrest Head - 3.5 km / 2.2 mi
Holehird Gardens - 4.1 km / 2.5 mi
Hill Top Farm - 4.7 km / 2.9 mi
Treetop Trek - 5.4 km / 3.3 mi
Raw War Paintball - 5.4 km / 3.4 mi

The preferred airport for Macdonald Old England Hotel & Spa is Manchester Airport (MAN) - 145 km / 90.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windermere? This hotel has 4973 square feet (462 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 10 AM for a fee.

Rooms


Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Macdonald Old England Hotel & Spa

Bar, Cafe and Lounge Macdonald Old England Hotel & Spa
Bar, Cafe and Lounge
Swimming Pool Macdonald Old England Hotel & Spa
Swimming Pool
Entertainment Facility Macdonald Old England Hotel & Spa
Entertainment Facility
Fitness Center Macdonald Old England Hotel & Spa
Fitness Center
Functional Hall Macdonald Old England Hotel & Spa
Functional Hall

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Macdonald Old England Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO
  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Old England Hotel & Spa
106
Number of floors in Macdonald Old England Hotel & Spa
4
Another facilities in Macdonald Old England Hotel & Spa
Indoor pool, Spa, Health club, Garden, Library

Frequently asked question in Macdonald Old England Hotel & Spa

What are available facilities at Macdonald Old England Hotel & Spa?
There are top facilites at Macdonald Old England Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Old England Hotel & Spa?
The standard check-in time at Macdonald Old England Hotel & Spa is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Macdonald Old England Hotel & Spa provide breakfast?
Yes, Macdonald Old England Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Old England Hotel & Spa?
Macdonald Old England Hotel & Spa is a 4.0-star hotel.
How many floors does Macdonald Old England Hotel & Spa have?
Macdonald Old England Hotel & Spa has 4 floors.
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More Reviews from Other Guests in Macdonald Old England Hotel & Spa

8.0
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
Chris
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Some of the staff were super helpful but some of the staff weren’t suited for how
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes everything and everyone is good
Liam
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction
Tony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Will start with the negatives first. 1. Parking after I booked was £25 per night which you don't have to go with, opted for parking in Glebe Road for £21.60 for 3 days which is a 5 minute walk from the hotel, all amenities are within a 5 minute walk from the hotel so no need to drive anywhere. 2. Breakfast was nice but most of the options on the menu are with a £5 supplement added on top if you've already paid for B&B. 3. Spa facilities are not what you would expect for the price, consists of a swimming pool and a place to receive treatments nothing more, little disappointing if I'm honest. These are the only 3 negatives. Hotel very clean and the room we booked was very nice, staff were really friendly. We didn't have food in the hotel apart from breakfast so can not comment on this or drinks as we enjoyed the restaurants and bars within walking distance from the hotel, atmosphere around the area was brilliant. Already looking at booking our next stay and wouldn't hesitate staying at the Macdonald Old England again apart from the first three negatives hotel was really nice. Was a bit sceptical after reading some reviews but our experience was brilliant.
Read More
Andrea
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, beautiful views from lounge and breakfast rooms. Little bit tired in places but would recommend
Jeremy
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was quite a poor standard. Improve variety of everything and increase the stations. Install a decent coffee machine to give a variety of drinks rather than the insanely strong pot of coffee that was too strong to stir never mind drink. Install toasters and bread station with bread loaf selection and artisanal rolls. Hot trays with large scale food production rather than individual serve to table. Lose the tinned fruit and serve fresh produce. It’s mean and outdated. Guests expect a very good breakfast and this was not.
Read More
Peter
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good afternoon, I am sending an email in regards to my stay at the Macdonald Old England Hotel and Spa last night, checking out this morning where we had 2 bedrooms. Unfortunately, the experience was extremely disappointing and fell well below the standard expected of your hotel. Throughout the night, we were subjected to persistent loud pigeon cooing and repeated thudding against the window, which was jammed shut and very dirty. Although bird deterrent spikes were fitted to the window still, a section was clearly broken or missing, allowing pigeons and black birds to sit there throughout the night, repeatedly banging against the window and causing constant noise. This disturbance continued for hours and made sleep almost impossible. In addition to this, there were loud banging noises from downstairs during the early hours, as well as clearly intoxicated guests causing significant disruption in the hallway at around 2:00 am. The combined impact of these issues resulted in a severely broken night’s sleep. A quiet, comfortable room is a basic expectation, and the level of disruption experienced was completely unacceptable. We are extremely unhappy with this stay and feel it represents a failure in both guest management and basic maintenance. Given the circumstances, I am requesting a full refund for the night. I would appreciate this matter being taken seriously and look forward to your prompt response. Kind regards, Peter Buxton Room 240 and 239
Read More
David
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Dear McDonald Team, We booked our stay to enjoy the pool and spa facilities. On arrival, we found the pool was extremely cold due to a boiler fault and unusable. We were not informed of this before arrival or at check-in. This significantly affected our stay and meant the break did not meet expectations. We believe a partial refund, discount, or a complimentary night would be fair compensation and look forward to your response. Kind regards, David
Read More
Irene
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Could do with more staff at breakfast as we waited 10 minutes with staff avoiding looking at us until we got a table.
Rebecca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay. Great room, very nice breakfast and the staff were all very helpful and friendly. The christmas decorations made the whole stay feel very festive. The kids loved everything about it. The spa swimming pool was a little on the cold side but ok.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

we had a wonderful stay with our grandchildren in December, the hotel was beautiful and the seasonal decorations where truly spectacular. The staff were very friendly and welcoming and our room was fabulous with a queen size bed as well as bunk beds for the children. The dining room was beautiful, spacious and spotlessly clean with wonderful views of the lake. Would 100% stay here again.
Read More
Katie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is very dated, in need of modernisation throughout.
James
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean room, comfy beds
Ashish
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This hotel hasn’t got anything, in toiletries they just had shower gel, on asking about dental kit and moisturiser, staff just said there is a Tesco nearby go and buy from there. Plus they charged £25 per night for parking, proper London price in off peak time. Location is good, everything else is rip-off. Please go only if you get at very low price
Read More
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Read More
Sharon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Reception staff at check-in could be more welcoming. The mattress in the king bed room was not comfortable and the coffee at the breakfast was awful.
MAGGIE
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was lovely loads of space great for family
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The breakfast was good but the coffee weak and cold. Lake view was lovely.
mark
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was ok however bed was very uncomfortable the mattress was old and very soft bowed in middle could not get comfy
Steven
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff really good but disgusted with how much the room we booked was in regards to what the brochure showed. This hotel is an average 3 star. Nowhere near a 4 star as it is advertised. We payed over 700 POUNDS. to be placed in a room that basically i have stayed in better Travelodges !!!!!!! For 2 nights !!!!!!. Macdonald you should be ashamed !!!! Will never stay here again and will definately tell anyone who asks to go elsewhere. And on top of the RIDICULOUS pricing you HAVE to pay a ridiculous 50 POUNDS A DAY for parking which is a way away from this ridiculous example of a 4 star hotel. Oh well lesson learned.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Macdonald Old England Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Old England Hotel & Spa

Number of reviews per page
20
40
Top reviews
Chris
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Some of the staff were super helpful but some of the staff weren’t suited for how
Graham
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes everything and everyone is good
Liam
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction
Tony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Will start with the negatives first. 1. Parking after I booked was £25 per night which you don't have to go with, opted for parking in Glebe Road for £21.60 for 3 days which is a 5 minute walk from the hotel, all amenities are within a 5 minute walk from the hotel so no need to drive anywhere. 2. Breakfast was nice but most of the options on the menu are with a £5 supplement added on top if you've already paid for B&B. 3. Spa facilities are not what you would expect for the price, consists of a swimming pool and a place to receive treatments nothing more, little disappointing if I'm honest. These are the only 3 negatives. Hotel very clean and the room we booked was very nice, staff were really friendly. We didn't have food in the hotel apart from breakfast so can not comment on this or drinks as we enjoyed the restaurants and bars within walking distance from the hotel, atmosphere around the area was brilliant. Already looking at booking our next stay and wouldn't hesitate staying at the Macdonald Old England again apart from the first three negatives hotel was really nice. Was a bit sceptical after reading some reviews but our experience was brilliant.
Read More
Andrea
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location, beautiful views from lounge and breakfast rooms. Little bit tired in places but would recommend
Jeremy
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Breakfast was quite a poor standard. Improve variety of everything and increase the stations. Install a decent coffee machine to give a variety of drinks rather than the insanely strong pot of coffee that was too strong to stir never mind drink. Install toasters and bread station with bread loaf selection and artisanal rolls. Hot trays with large scale food production rather than individual serve to table. Lose the tinned fruit and serve fresh produce. It’s mean and outdated. Guests expect a very good breakfast and this was not.
Read More
Peter
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good afternoon, I am sending an email in regards to my stay at the Macdonald Old England Hotel and Spa last night, checking out this morning where we had 2 bedrooms. Unfortunately, the experience was extremely disappointing and fell well below the standard expected of your hotel. Throughout the night, we were subjected to persistent loud pigeon cooing and repeated thudding against the window, which was jammed shut and very dirty. Although bird deterrent spikes were fitted to the window still, a section was clearly broken or missing, allowing pigeons and black birds to sit there throughout the night, repeatedly banging against the window and causing constant noise. This disturbance continued for hours and made sleep almost impossible. In addition to this, there were loud banging noises from downstairs during the early hours, as well as clearly intoxicated guests causing significant disruption in the hallway at around 2:00 am. The combined impact of these issues resulted in a severely broken night’s sleep. A quiet, comfortable room is a basic expectation, and the level of disruption experienced was completely unacceptable. We are extremely unhappy with this stay and feel it represents a failure in both guest management and basic maintenance. Given the circumstances, I am requesting a full refund for the night. I would appreciate this matter being taken seriously and look forward to your prompt response. Kind regards, Peter Buxton Room 240 and 239
Read More
David
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Dear McDonald Team, We booked our stay to enjoy the pool and spa facilities. On arrival, we found the pool was extremely cold due to a boiler fault and unusable. We were not informed of this before arrival or at check-in. This significantly affected our stay and meant the break did not meet expectations. We believe a partial refund, discount, or a complimentary night would be fair compensation and look forward to your response. Kind regards, David
Read More
Irene
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Could do with more staff at breakfast as we waited 10 minutes with staff avoiding looking at us until we got a table.
Rebecca
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay. Great room, very nice breakfast and the staff were all very helpful and friendly. The christmas decorations made the whole stay feel very festive. The kids loved everything about it. The spa swimming pool was a little on the cold side but ok.
Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

we had a wonderful stay with our grandchildren in December, the hotel was beautiful and the seasonal decorations where truly spectacular. The staff were very friendly and welcoming and our room was fabulous with a queen size bed as well as bunk beds for the children. The dining room was beautiful, spacious and spotlessly clean with wonderful views of the lake. Would 100% stay here again.
Read More
Katie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hotel is very dated, in need of modernisation throughout.
James
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Clean room, comfy beds
Ashish
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This hotel hasn’t got anything, in toiletries they just had shower gel, on asking about dental kit and moisturiser, staff just said there is a Tesco nearby go and buy from there. Plus they charged £25 per night for parking, proper London price in off peak time. Location is good, everything else is rip-off. Please go only if you get at very low price
Read More
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was a good size, limited tv for price but clean & tidy. Staff in the breakfast area lacked training and supervision. Service was slow and awful, buffet style not what I would want or expect from a hotel at this pice range! Parking at £25 per night! Didn’t pay it. I’m fortunately we couldn’t get a lake view room, which would have been ok as the view from the over priced bar was lovely, unfortunately the room allocated to us was just above the loading bay with delivery’s coming and going all day. Very disappointing!
Read More
Sharon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Reception staff at check-in could be more welcoming. The mattress in the king bed room was not comfortable and the coffee at the breakfast was awful.
MAGGIE
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The room was lovely loads of space great for family
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The breakfast was good but the coffee weak and cold. Lake view was lovely.
mark
icon-with Partner
with Partner
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was ok however bed was very uncomfortable the mattress was old and very soft bowed in middle could not get comfy
Steven
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff really good but disgusted with how much the room we booked was in regards to what the brochure showed. This hotel is an average 3 star. Nowhere near a 4 star as it is advertised. We payed over 700 POUNDS. to be placed in a room that basically i have stayed in better Travelodges !!!!!!! For 2 nights !!!!!!. Macdonald you should be ashamed !!!! Will never stay here again and will definately tell anyone who asks to go elsewhere. And on top of the RIDICULOUS pricing you HAVE to pay a ridiculous 50 POUNDS A DAY for parking which is a way away from this ridiculous example of a 4 star hotel. Oh well lesson learned.
Read More
Number of reviews per page
20
40