The Leonard Hotel

Great unique property, friendly and accommodating staff. Got busy at times and ran out of breakfast food. Some delays at breakfast due to staffing and business

Overall a good choice that I would be happy to recommended. I appreciated a free upgrade from single room to classic double. Clean and comfortable room and bed, with responsive air-con/heating. Staff generally polite and friendly, BUT I felt very uncomfortable being asked to hand over my phone when I asked for wifi details at Reception. This seemed very odd and inappropriate. (There were bank cards in the phone cover and I regard my phone as generally private) However when he saw I clearly didn't want to do this, the man on reception gave me the information needed. At the time I thought his strange demand must be something to do with the hotel not wanting to tell customers a code directly. But in hindsight, I wonder if an assumption was being made about an older women not being competent to do it herself?! Either way, please do review this practice!

The staff were excellent and the rooms were very nice (we stayed in 2 different rooms). The building is older but very nicely furnished. I would definitely stay here again.

the staff were lovely but the hotel needs a lot of TLC. Very old and tired and needs to be completely redecorated. Good location for walking to Hyde Park, Oxford Street and Mayfair etc. Just very disappointed that the rooms had not been. Redone in many decades. It looked quite worn out.

Good experience

Acceptable but cleanliness is not acceptable

I stay in a lot of hotels but the staff seemed authentically friendly, mostly new and in perhaps in need of more technical training but this was more than made up for by their authenticity and genuine politeness.

Old tired room in the attic. Aircon was good lady in reception was busy discussing an online complaint when I checked out so I left it at that. Cut my leg on the corner of the sink tiles, after a long day it was a bed the night porter was helpful.

Good

I stayed for one night in a tiny room. It was fine for what I needed.

Lovely room, great size, comfy bed, facilities good. Very cost effective and super location near Marble Arch.

Mostly everything.

Amazing stay. Room 8. The staff where amazing. So so helpful. Andreas at reception was fantastic. Loved the feel of the hotel and so near Oxford street. Highly recommend.

Got bed bugs

Everything was mostly good apart from the chair in the bedroom which was unsafe and could cause an accident.

This is an alright hotel if you are on a budget. Very small rooms, not enough space to keep your luggage and walk. The first room had smell of smoke, so I asked it to be changed, and they did. The second room had a bit of odd smell too, mixture of sweat, and cleaning chemicals. The rooms I had was on top floor with slanted ceilings, which ate into the size of the room. Overall, traveling from the US where we are used to big sizes, the room felt quite clastrophobic. This is not just this hotel, but I guess London in general.

I loved that this was a true, English hotel. It’s decorated very elegantly, with a very warm atmosphere. I would like to emphasize, though, how small the single room is. It’s super, super small. It’s basically a closet with a twin bed and a tiny, confined bathroom. If you’re truly not bothered by confined spaces, it will work. I asked to change rooms right after check-in. Just a heads up. The double rooms were lovely!

Fifth floor small room and elevator only went to 4th floor. Not good enough for price paid

It's an old property with squeaky floor and old carpets. Staff are professional and nice.

Amazing stay