Hôtel Mercure Paris Centre Tour Eiffel

Yes

Room was decent. Bathroom was very poor. Toilet smell like urine all the time. Was disgusting. Bathtub did not drain properly. Room service left trash behind. Location is great.

The breakfast is very expensive if you only want a small breakfast. Go to the nearest Patisserie and get breakfast for half price.

Excellent location but rooms are a little tired and the in room facilities aren’t great. However overall a pleasant stay

Ok

The stay was very enjoyable, given the location close to the Eiffel Tower. The room was nice however a bit small. Entering the tub/shower was a challenge and quite slippery. It took almost the full stay to figure out the shower head assembly. Breakfast was very good with lots of options. The staff was very courteous and helpful when needed. I would suggest this hotel as worth the price.

I rarely take the time to write reviews, but my recent experience at this hotel left me with no choice — others deserve to be warned before making the same mistake. From the moment we arrived, the staff made it abundantly clear that guests were more of an inconvenience than a priority. Check-in was handled with cold indifference, with no greeting, no assistance with luggage, and no effort whatsoever to make us feel welcome. When we asked questions, the responses were dismissive and at times outright rude. To make matters worse, when we requested to speak with the manager, we were told she was unavailable and could only meet us the following day. When I returned the next day, I discovered that the manager had actually been present the entire time and simply chose not to meet us. The dishonesty was shocking and deeply disrespectful. I then escalated the matter by emailing higher management, hoping for at least some acknowledgement or accountability — but the response I received was just as appalling. No empathy, no resolution, just another disappointing reply that reflected exactly the same attitude as the rest of the staff. This is without doubt the worst service I have ever encountered in the hotel industry. Never stay here.

A bit too far from some places I needed to visit. Room was a bit small

Yes excellent hotel

Good food and a nice selection

The location is perfect! 10/10 it’s within walking distance from the Eiffel Tower. However, the room was small. Overall, it was easy and convenient staying literally next door to the Eiffel Tower.

Great location. Easy access to restaurants, Eiffel Tower, and Seine. Staff was excellent. We had some people with mobility difficulties and they swapped our rooms to accommodate them.

Really nice location.

Breakfast can feed well.

The room smelled, it wasn’t very clean, the staff weren’t very attentive or accommodating to the guests.

Megan at the concierge desk was so helpful when we checked in. The staff handling the morning breakfast was so friendly, especially as it usually early in the morning. The location, at the foot of the Eiffel Tower, and walking distance from most attractions, is a definitely plus. Just wondering whether there can at least be 1 English TV channel.

Perfect location if you wan to be close to the tower

We enjoyed our recent stay at the Mecure Central Effie Tower Hotel and found it walking distance to several sites and restaurants.

Antoine on reception was excellent. The food in the Bar area was also really good and the choice of wine. One of the main lifts was not working but Antoine showed us the service lift, which was a bonus. What I would say is that the housekeeping service needs to improve - our room did not get cleaned on the second day as we returned around 16,00 and needed to use the room so could not let the cleaners in - this really needs to be speeded up. I would also recommend having breakfast in the hotel, there is no where good locally for breakfast

Centrally located, walking distance to Eiffel Tower and metro station. We visited in April and some days were very hot , AC was not operational as it was still on winter schedule. Room got very hot.