Pullman Paris Montparnasse

We were very impressed with the room, the staff and the overall experience. On retournera!

Great location close to the Metro with lots of places to eat close by. Recommend rooms with a city view as the views are spectacular.

Breakfast was good with a lot of choices but very busy as it is a stop-off for major cruise line. We did not use the other restaurants as the Burger Joint had take-out only and the Italian was only open after 7 PM. Taxi stand is just outside hotel and Metro is across the street. Lots of dining options outside the hotel plus the hotel staff were very helpful advising how to get to attractions We did not go to see Paris from top floor from Skybar as there is a 50 minimum euro charge and they bill you 100 euro per night for incidentals but is refunded at end if you don't use their services. Our room had very little storage with one small closet as a large section was dead space and no storage in desk or night tables. We stayed for 7 nights but I think this hotel is probably suited for 1 or 2 night stays at most.

Very nice hotel with lovely helpful staff

Pullman Hotel was amazing. Staff were welcoming, friendly and helpful. The rooms were spacious and clean. Housekeeping cleaned the room everyday! A special praise to Christ who assisted me in translation when I couldn’t get out of the parking lot. Overall a great stay and plan to return! Thank Pullman staff for making our trip smooth sailings.

Amazingly comfortable hotel. Staff consistently good from reception to housekeeping.

Great clean hotel right near Paris.

Toilet flush wasn’t working properly. Staff were unhelpful. Didn’t offer to change my room

Our room had a strange smell 2 days of the 5 we were there. Very strange, I think it was either coming from the sink or shower drain. We only noticed the smell when we would come back from outside after a day on the town and the a/c was off. The other issue was that their Umami burger restaurant was closed. When I booked they didn’t post online about it being closed. We were really looking forward to trying it and having it as an option when in a pinch for food. The skybar was overrated as were the drinks. The view was its only redeeming quality.

This hotel was modern and clean. Check-in was easy and the room was quite comfortable. They are eco-friendly so unless you ask, towels are not replaced every day. We asked and had fresh towels daily. We never ate at the restaurant so can't tell you how that was. It was away from the hustle and bustle of inner Paris, but we walked to town every day and also to almost all the main attractions daily too. I would definitely recommend it.

Property is new and modern and awesome stay. However, couple things made me giving lower rating are 1. No bath room closed glass door and they refused to give curtain in one of the room and mentioned that is how it is where as we have curtain on open side of the bathroom. Additionally, there is no glass closure to the shower area and water spills out of shower area. Felt it is absolutely slip Hazard if we are not careful when stepping out of shower. Food wise there I felt very limited options but they tasted really good. Food options outside also only few restaurants or I might not explored due to the environment felt unsafe in the evenings and night. But overall, happy customer with good break fast, clean and modern hotel and rooms. It’s a pleasant stay in this family friendly hotel.

Very nice and remodel hotel/room.. We didn't like the construction around the hotel which is a bit of an inconvenient.

impeccable experience

Very helpful and efficient staff. Lovely clean rooms, very comfortable bed.

Excellent hotel rooms.

This hotel was exactly what we were looking for. Family friendly, a/c, amazing views, and very close to a super fun neighborhood. Only drawbacks: It’s not quite the level of room you’d get for the same price in the US, the street it’s on is currently under construction, and it’s close to a train station with some sketchy people milling around. But we were very happy with our stay. You don’t often get beautiful views in Paris hotels and it’s very close to Place Edgar Quinet which is so charming and lively.

I liked all the things that I checked on the survey

Great location for those using the train station. Convenient umbrella for rain! Convenient to Metro too. Loved the food choices. I would rate Skybar lower - not as amazing as it could be. Drinks were overpriced but the view was amazing.

Terrible hotel. The service at the hotel reception is terrible and disrespectful to the customer. The concierge service is bad and intentionally misleading. This hotel has about two thousand rooms, how can one or two concierges provide service to thousands of people? Furthermore, they recommended that on the night of Bastille Day (July 14th), It is better to comfortably watch the fireworks show over the Eiffel Tower from the hotel's SKYBAR bar. Indeed, according to the concierge's recommendation, I bought tickets for 160 euros for myself and my wife. It turns out that it was not possible to see the fireworks show at all from SKYBAR. The side of the bar terrace that looks towards the Eiffel Tower is two meters wide, and there were about two hundred people on the terrace, and a few dozen of them paid 700 euros and reserved the front of the terrace for themselves. What we saw was a lot of people and NO fireworks. The simple truth is that the Eiffel Tower fireworks display can be seen comfortably from any street within a 2x2 km cube around the tower. A scam.

Good location got free upgrade