Hotel Casona del Lago

Hotels
9.0
/10
Exceptional
354 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
Beautiful views from the restaurant, pool, and sitting area. Breakfast was plentiful and good. The place is clean and the staff is nice.

Nathalie

10.0
/ 10
Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next

Vicki

10.0
/ 10
Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
In the Area
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Calle Litoral, Flores, del Petén, Guatemala, 1010

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Casona del Lago is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Casona del Lago

Calle Litoral, Flores, del Petén, Guatemala, 1010
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Exterior Hotel Casona del Lago
Exterior 2 Hotel Casona del Lago

Discover More About Hotel Casona del Lago

Location


Staying at Hotel Casona del Lago is a good choice when you are visiting Flores.

About Hotel Casona del Lago

From business event to corporate gathering, Hotel Casona del Lago provides complete services and facilities that you and your colleagues need.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Casona del Lago is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Casona del Lago is the right place to stay.

All facilities in Hotel Casona del Lago

Swimming Pool Hotel Casona del Lago
Swimming Pool
Functional Hall Hotel Casona del Lago
Functional Hall
Common Space Hotel Casona del Lago
Common Space
Exterior Hotel Casona del Lago
Exterior
Others Hotel Casona del Lago
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station

Public Facilities

  • Safety deposit box
  • Elevator

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Casona del Lago

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Casona del Lago
48
Number of floors in Hotel Casona del Lago
3
Another facilities in Hotel Casona del Lago
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Hotel Casona del Lago

What are available facilities at Hotel Casona del Lago?
There are top facilites at Hotel Casona del Lago such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casona del Lago?
The standard check-in time at Hotel Casona del Lago is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Casona del Lago?
Hotel Casona del Lago is a 3.5-star hotel.
How many floors does Hotel Casona del Lago have?
Hotel Casona del Lago has 3 floors.
How many rooms are available at Hotel Casona del Lago?
Hotel Casona del Lago has 48 rooms in total.
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More Reviews from Other Guests in Hotel Casona del Lago

9.0
Exceptional
From 354 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel Casona del Lago

Number of reviews per page
20
40
Top reviews
Annie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay
JOSE E COLON
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy bien Ubicado. Unas vista al lago hermosas. Accesible a Flores. Mi única observación es que más habitaciones deben poner letrero que indique a los huéspedes hablar en voz baja, tener volumen TV no muy alto, pues luego de las 11 pm uno quiere descansar. Por lo demás buen hotel y mi experiencia con la habitación contigua fue mala suerte.
Read More
Dean
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location with Maya Mall nearby and Flores island a 10 minute walk or 2 min tuk tuk. Breakfast options were good.
Chunying
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff members were very helpful.
Juan y Irma
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was terrible room 204 sink was loose, faucet keys weren't in great condition
Maria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful views from the restaurant, pool, and sitting area. Breakfast was plentiful and good. The place is clean and the staff is nice.
Calvin
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was perfect, staff were extremely friendly, professional, and helpful. Roomm was pretty rough shape.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was ok
Nathalie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next
Heather
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff and common areas of the hotel were really nice. The room itself was fine, and relatively clean. Breakfast was good! It was pretty noisy, though, the walls are quite thin and I could hear every move my wall mates made.
Tyler
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean. It needs some updating but in good condition. The big problem we had is that the lock box batterys stop working and we weren't able to open the box in time making us miss the previous engagement we had. Staff was unable to open the box with override keys and it took over an hours being left alone to try to open it.
Read More
Rosie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

room was very clean, 24/7 front desk, good food, nice pool, felt very safe
andria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hermoso hotel y su staff muy amable y respetuoso, volvería a hospedarme.
Sergio
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good
Joanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.
Jaime n
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

TerriblePoorAverageGoodExcellent
Vicki
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
Ana Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No ice for rooms
Moises
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!
Ana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Casona del Lago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 354 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casona del Lago

Number of reviews per page
20
40
Top reviews
Annie
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay
JOSE E COLON
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Muy bien Ubicado. Unas vista al lago hermosas. Accesible a Flores. Mi única observación es que más habitaciones deben poner letrero que indique a los huéspedes hablar en voz baja, tener volumen TV no muy alto, pues luego de las 11 pm uno quiere descansar. Por lo demás buen hotel y mi experiencia con la habitación contigua fue mala suerte.
Read More
Dean
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location with Maya Mall nearby and Flores island a 10 minute walk or 2 min tuk tuk. Breakfast options were good.
Chunying
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff members were very helpful.
Juan y Irma
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was terrible room 204 sink was loose, faucet keys weren't in great condition
Maria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful views from the restaurant, pool, and sitting area. Breakfast was plentiful and good. The place is clean and the staff is nice.
Calvin
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was perfect, staff were extremely friendly, professional, and helpful. Roomm was pretty rough shape.
Jorge
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was ok
Nathalie
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next
Heather
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff and common areas of the hotel were really nice. The room itself was fine, and relatively clean. Breakfast was good! It was pretty noisy, though, the walls are quite thin and I could hear every move my wall mates made.
Tyler
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was clean. It needs some updating but in good condition. The big problem we had is that the lock box batterys stop working and we weren't able to open the box in time making us miss the previous engagement we had. Staff was unable to open the box with override keys and it took over an hours being left alone to try to open it.
Read More
Rosie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

room was very clean, 24/7 front desk, good food, nice pool, felt very safe
andria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Hermoso hotel y su staff muy amable y respetuoso, volvería a hospedarme.
Sergio
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good
Joanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.
Jaime n
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

TerriblePoorAverageGoodExcellent
Vicki
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
Ana Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No ice for rooms
Moises
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!
Ana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent. Customer service was great!
Number of reviews per page
20
40