Does Bantal Guling Villa provide parking?

Yes, Bantal Guling Villa provides parking. Please confirm details directly with the hotel.

What do past guests say about Bantal Guling Villa?

Bantal Guling Villa is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Bantal Guling Villa

Name: Bantal Guling Villa
Address: Jalan Kolonel Masturi Kampung Kramat No 1, Lembang, Bandung, Jawa Barat, Indonesia, 40181, Jalan Kolonel Masturi Kampung Kramat No 1, Jawa Barat, 40181, Indonesia
Rating: 7.8

Villas

Preferred Partner Plus

7.8

/10

Pleasant

2,136 reviews

What Guests Say About Their Stay

Accessibility (22)

Surroundings (21)

Staff Friendliness (21)

Ambiance (20)

M Reza F.

8.8

/ 10

I took the family room, with a very affordable price, it was really good because the room & bed were clean, the atmosphere was comfortable, beautiful, the staff were friendly, the food prices were affordable, next time I go to Lembang I want to stay here again, thx pillow bolster villa

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Nelly S. T.

10.0

/ 10

Villanya sangat worth it, aku menggunakan family 8 pax dan bagus sekali, balkon luas menghadap pepohonan, bagus untuk mengobrol sambil lihat pemandangan bersama keluarga, staff ramah, air mandinya bisa panas suhunya jadi enak, keluarga pada bilang kalau penginapannya enak dan sangat direkomendasikan untuk kembali karena sebagus itu, terima kasih.

Bahari p.

8.5

/ 10

Everything is good, breakfast, view and rooms are also good, very suitable for the price.

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Enny F.

9.1

/ 10

The hotel is very comfortable, for a family holiday or a honeymoon, the waiters are friendly and the location is strategic everywhere near Lembang. I will definitely come again 💕

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Fhiya B.

9.7

/ 10

The rooms are comfortable, the halamanya is also nice for relaxed, friendly service, the location near the highway, can be easy if you want anywhere.

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In the Area

See Map

Jalan Kolonel Masturi Kampung Kramat No 1, Lembang, Bandung, Jawa Barat, Indonesia, 40181

Main Facilities

24-Hour Front Desk

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

note: villa was previously named Bantal Guling Villa Bandung Bantal Guling Villa is located in area / city Lembang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Bantal Guling Villa

Jalan Kolonel Masturi Kampung Kramat No 1, Lembang, Bandung, Jawa Barat, Indonesia, 40181

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Discover More About Bantal Guling Villa

note: villa was previously named Bantal Guling Villa Bandung

Location

Bantal Guling Villa is located in area / city Lembang.

About Bantal Guling Villa

Not only located within easy reach of various places of interests for your adventure, but staying at Bantal Guling Villa will also give you a pleasant stay.

Bantal Guling Villa is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Bantal Guling Villa is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Bantal Guling Villa provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bantal Guling Villa, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Bantal Guling Villa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Not all villa allow guests with pets, but Bantal Guling Villa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Bantal Guling Villa is suitable for you who value privacy during your stay.

Bantal Guling Villa is the right choice for you who are looking for affordable accommodation in Lembang.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Bantal Guling Villa is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Bantal Guling Villa

Common Space

Lobby

Exterior

Bedroom

Others

General

Ballroom
Family room
Heater
Non-smoking room
Smoking area
Terrace

Things to Do

Barbecue
Children play area
Garden
TV lounge

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Wedding service

Public Facilities

Parking
24-hour room service
Room service

In-room Facilities

Desk
Shower
TV

Nearby Facilities

Gift shop
Laundry
Supermarket

Food and Drinks

No alcohol
Snacks

Transportation

Secure parking

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Business Facilities

Meeting facilities

Sports and Recreations

Game room

Accommodation Policy & General Information in Bantal Guling Villa

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Lobby open for limited number of guests per day from 22-1-2023 to 31-12-2023.

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Bantal Guling Villa	20
Number of floors in Bantal Guling Villa	1
Another facilities in Bantal Guling Villa	Ballroom, Family room, Heater, Non-smoking room, Smoking area

Frequently asked question in Bantal Guling Villa

What are available facilities at Bantal Guling Villa?

There are top facilites at Bantal Guling Villa such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bantal Guling Villa?

The standard check-in time at Bantal Guling Villa is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Bantal Guling Villa?

Bantal Guling Villa is a 1.0-star hotel.

How many floors does Bantal Guling Villa have?

Bantal Guling Villa has 1 floors.

How many rooms are available at Bantal Guling Villa?

Bantal Guling Villa has 20 rooms in total.

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More Reviews from Other Guests in Bantal Guling Villa

Overall Ratings & Reviews Bantal Guling Villa

Traveloka (2,131)

Other sources (5)

7.9

Pleasant

From 2,131 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.6

Location

8.1

Service and Facilites

7.8

People often mention about Bantal Guling Villa

All

Staff Friendliness (21)

Ambiance (21)

Bedroom (20)

Bathroom (19)

Surroundings (18)

Accessibility (18)

Hotel Area (16)

Room Space (15)

Distance to City Center (14)

Family Friendly (14)

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Traveler Reviews Bantal Guling Villa

Number of reviews per page

Customer reviews

K***h

Business

5.3

/10

Reviewed 3 week(s) ago

The room didn't match the price, which was around 600 thousand rupiah. But the room was stuffy, dirty, with many broken tiles on the floor, a loose faucet that didn't produce hot water, a non-functioning sink, a hard bed, outdated bath towels, dirty and torn beds, and a musty, pungent blanket... Incompetent service.

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C***e

Leisure

9.4

/10

Reviewed 4 week(s) ago

The hotel staff was friendly and helpful during check-in and check-out. The location is close to tourist attractions. The room didn't have air conditioning, but it was very cool.

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Accommodation's Reply

20 Jan 2026

Thank you for your wonderful review! 😊 We are delighted to hear that our staff were very helpful during check-in and check-out, and that the hotel's convenient location near various tourist attractions made your stay even more enjoyable. Regarding the room without air conditioning, we appreciate that the natural temperature remained comfortably cool. Thank you for your trust, and we hope to welcome you back again soon! 🙏

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I***a

6.5

/10

Reviewed 5 week(s) ago

The service is indifferent, cleanliness needs to be improved so that those staying feel comfortable.

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Accommodation's Reply

20 Jan 2026

Thank you for your review and feedback. We apologize if the service and cleanliness did not meet your expectations. This feedback will be used as a basis for our evaluation to improve the quality of service and comfort for our guests in the future. Thank you for taking the time to write your review.

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D***y

Leisure

6.3

/10

Reviewed 5 week(s) ago

The blankets and pillows smelled used, but it was difficult to get replacements because the staff were rarely on standby in the lobby. Even when called, no one showed up. Towels were available, though. I managed to get a new one, but one smelled like it hadn't been dried properly. That was because a staff member was passing by and was able to ask for one. The upside is that you can bring your pets.

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Accommodation's Reply

20 Jan 2026

Thank you for your review and feedback. We apologize for any inconvenience regarding the condition of the blankets and pillows, as well as the limited number of staff in the lobby area. We will take this feedback seriously to ensure that the cleanliness of the linens and the service of our staff will be improved in the future. Thank you also for appreciating our pet-friendly policy. Your feedback is important for our continuous improvement.

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D***a

6.4

/10

Reviewed 6 week(s) ago

The room was a bit smelly, especially the blanket and towels, which were really smelly. I ordered 2 beds but only used 1 for 3 people because of the room's atmosphere and the many animal sounds from the back balcony.

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Reni K.

Leisure

8.5

/10

Reviewed 6 week(s) ago

Recommended for family stays, only the toilet is slippery,

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Detha P.

8.5

/10

Reviewed 6 week(s) ago

Strategic location close to many games, comfortable and clean place, only the TV can't be used

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S***a

8.0

/10

Reviewed 11 week(s) ago

The service is just so-so, the lady in charge doesn't smile enough, the bathroom is clean, the room is clean, what's a shame is that the cliff top type doesn't have curtains or at least frosted glass stickers to maintain privacy, yesterday it felt like an aquarium from the outside

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3 people find it helpful

Accommodation's Reply

21 Nov 2025

Thank you for your valuable feedback. We are very glad that you were satisfied with the cleanliness of the room and bathroom. However, we apologize for the inconvenience caused by our staff and the privacy in your room at Tebin Atas. Your feedback is very important to us and we will immediately consider it and find ways to make your stay more comfortable, such as installing curtains and frosted glass. We will continue to work hard to improve our service. Thank you for using our service.

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h***u

10.0

/10

Reviewed 15 week(s) ago

Very good cleanliness, friendly service, location close to Lembang Park Zoo.

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4 people find it helpful

I***L

9.4

/10

Reviewed 18 week(s) ago

Nice, clean, comfortable, soundproof, strategic location.

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Haryanto D. P.

9.1

/10

Reviewed 19 week(s) ago

The villa staff is friendly, and the service is very fast. The room is spacious, the bed is comfortable, and the bathroom is clean. However, it is a bit disturbing for other guests who come late at night and chat until 3 a.m. They want to reprimand them but are still sleepy, which disturbs their sleep. I hope the management can be understanding towards noisy guests. Overall, I really like the villa, the atmosphere is beautiful. I highly recommend Villa Bantal Guling Lembang.

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1 people find it helpful

R***a

Leisure

10.0

/10

Reviewed 24 week(s) ago

A warm wooden house at night. Affordable, and the family room is great. Close to Alfamart and a food court, so no worries. Thanks for the villa pillows and bolsters ❤️

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2 people find it helpful

O***y

6.8

/10

Reviewed 25 week(s) ago

The room smells bad, the TV has no broadcast.

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2 people find it helpful

Accommodation's Reply

19 Aug 2025

Thank you for your review. We sincerely apologize for the inconvenience caused by the room conditions and the television not working properly. This feedback is invaluable for us to make immediate improvements to prevent a similar situation from happening again. We look forward to welcoming you back for a more comfortable experience.

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A***d

8.5

/10

Reviewed 26 week(s) ago

Cool, comfortable, clean, and there are cool photo spots

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2 people find it helpful

A***d

Leisure

8.5

/10

Reviewed 26 week(s) ago

Overall, everything is good. It's very cool up to 16°. The only drawback is that the blanket is too thin. So it's cold to the bone. I even asked the receptionist for 3 blankets.

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2 people find it helpful

Rizqi A. S.

10.0

/10

Reviewed 28 week(s) ago

the atmosphere is really nice

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2 people find it helpful

M***o

Leisure

9.7

/10

Reviewed 28 week(s) ago

Clean, comfortable and cool hotel

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F***i

Leisure

8.1

/10

Reviewed 30 week(s) ago

The hotel is quite good, but yesterday I got a room downstairs and it smelled really bad so it was uncomfortable.

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4 people find it helpful

Leni D.

7.2

/10

Reviewed 30 week(s) ago

try to improve the service again

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1 people find it helpful

Accommodation's Reply

06 Aug 2025

We greatly appreciate every suggestion from our guests, including regarding our service. Feedback like this serves as a reminder for us to continue learning and improving ourselves to provide an even better experience in the future. We hope to serve you even better on your next visit. 🙏

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Stella a.

9.4

/10

Reviewed 32 week(s) ago

The room is okay. But please improve the cleanliness of the bed. Dry the pillows in the sun so they don't get too musty.

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5 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.