Cambridge Hotel Medan

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8.5
Very Good
7,960 reviews

What Guests Say About Their Stay

S***a

10.0
/ 10
The receptionist, Kak Fira, was very friendly and very helpful. I will definitely come here again next time, the room also has a smart TV 💗
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Verified Traveler

10.0
/ 10
Really nice place, I enjoyed my day in this hotel. The service is really good.

Raudahtuzzahra

10.0
/ 10
Not only is the hotel 5 stars, the service, food, and everything is also 5 stars.
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A***s

10.0
/ 10
I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.
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Wan M. A. A. B. M. N.

10.0
/ 10
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!
In the Area
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Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Laundry
Business facilities
Cambridge Hotel Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cambridge Hotel Medan

Jalan Letjend. S Parman No. 217 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20152
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Lobby Cambridge Hotel Medan
Exterior 2 Cambridge Hotel Medan

Discover More About Cambridge Hotel Medan

Location
Cambridge Hotel Medan is located in area / city Medan City Center.

About Cambridge Hotel Medan

Whether you are planning an event or other special occasions, Cambridge Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

Cambridge Hotel Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Cambridge Hotel Medan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Cambridge Hotel Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Cambridge Hotel Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Cambridge Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cambridge Hotel Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cambridge Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Cambridge Hotel Medan.

All facilities in Cambridge Hotel Medan

Facility

  • Outdoor pool
  • Children pool
  • Swimming pool
Bar, Cafe and Lounge Cambridge Hotel Medan
Bar, Cafe and Lounge
Swimming Pool Cambridge Hotel Medan
Swimming Pool
Functional Hall Cambridge Hotel Medan
Functional Hall
Lobby Cambridge Hotel Medan
Lobby
Exterior Cambridge Hotel Medan
Exterior

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with non-alcoholic drinks
  • Halfboard with non-alcoholic drinks
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Transportation

  • Secure parking

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Business Facilities

  • Business facilities
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Accommodation Policy & General Information in Cambridge Hotel Medan

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cambridge Hotel Medan
240
Number of floors in Cambridge Hotel Medan
27
Another facilities in Cambridge Hotel Medan
Children pool, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Cambridge Hotel Medan

What is normal check-in & check-out time at Cambridge Hotel Medan?
The standard check-in time at Cambridge Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cambridge Hotel Medan provide breakfast?
Yes, Cambridge Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cambridge Hotel Medan?
Cambridge Hotel Medan is a 5.0-star hotel.
How many floors does Cambridge Hotel Medan have?
Cambridge Hotel Medan has 27 floors.
How many rooms are available at Cambridge Hotel Medan?
Cambridge Hotel Medan has 240 rooms in total.
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More Reviews from Other Guests in Cambridge Hotel Medan

Overall Ratings & Reviews Cambridge Hotel Medan

Traveloka (7,758)
Other sources (202)
8.6
Very Good
From 7,758 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.9

Service and Facilites

8.7

People often mention about Cambridge Hotel Medan
All
Staff Friendliness (186)
Distance to City Center (185)
Ambiance (170)
Bedroom (169)
Bathroom (167)
Variety (158)
Taste (157)
Room Space (149)
Hotel Area (149)
Accessibility (147)
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Traveler Reviews Cambridge Hotel Medan

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The staff on behalf of Doharma was very helpful, thank you.
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rara i. w.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 6 day(s) ago
The room was not very clean and did not meet expectations. I complained, but they said it had been renovated, but it didn't look like it had been renovated. It's actually a 5-star hotel.
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S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The receptionist, Kak Fira, was very friendly and very helpful. I will definitely come here again next time, the room also has a smart TV 💗
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Really nice place, I enjoyed my day in this hotel. The service is really good.
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Raudahtuzzahra
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Not only is the hotel 5 stars, the service, food, and everything is also 5 stars.
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Cut L. k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel rooms are clean and comfortable. The hotel also provides baby cots for guests with infants, making it a great convenience for families traveling with little ones. The environment is also very kid-friendly, comfortable for children and welcoming for families.
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SANJAY K. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
I visited every weekend and stayed in the hotel, so I've seen most of the rooms available. The bathroom is not maintained in a timely manner, but it was repaired upon request. Wi-Fi doesn't work properly and disconnects when the phone is set aside, requiring the password to be re-entered each time you use it. Complaints were made, but no action was taken. Considering this, the price is not reasonable compared to similar hotels in the town. Vegetarian breakfast is not served, but the price cannot be reduced if you do not take breakfast. So, I am moving to another hotel.
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1 people find it helpful
Z***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good facilities, friendly, and close to shopping centers.
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Accommodation's Reply
06 Oct 2026
Dear Mr./Ms. Z*n, Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope that you will be our first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, nice and comfortable rooms, neat and clean rooms, delicious breakfast.
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1 people find it helpful
Tino H.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice hotel to stay with family.
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Accommodation's Reply
22 Sep 2026
Dear Mr/s Tino H., Thank you for taking the time to write this positive review. It was a pleasure serving you. We hope to be your top choice again when you visit Medan. We look forward to welcoming you back. Warm regards, Cambridge Hotel Medan.
Dwi c.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The receptionist named Fira was very helpful and pleasant.
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Accommodation's Reply
16 Sep 2026
Dear Mr. Dwe C., Thank you for taking the time to write this positive review. I am delighted that I was able to serve you well. We hope you will be our first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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J***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 7 week(s) ago
Rooms facing the street are extremely noisy and not soundproof. In the middle of the night, the sound of motorbikes and cars out front is incredibly loud.
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Accommodation's Reply
22 Sep 2026
Dear Mr./Ms. J*E, Thank you for taking the time to share your feedback. We hope your experience was even more positive, but comments like this are valuable lessons and benchmarks that we will use to continuously improve. We strive to always provide an excellent guest experience, and we acknowledge that we have not yet achieved this goal. We will do our best to ensure a wonderful stay for you. We look forward to welcoming you back again. Sincerely, Cambridge Medan Hotel
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I always stay at Cambridge when I go to Medan. The hotel staff are all friendly, especially Fira at the front desk. She was very helpful and made the check-in process easy. Thank you.
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Accommodation's Reply
16 Sep 2026
Dear Mr./Ms. A*s, Thank you for taking the time to write this positive review. We are delighted to have served you well. We hope to be your first choice again when visiting Medan. We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
The price was high, but the room wasn't luxurious. It was a five-star hotel, but it only had a table and chairs. The electric kettle was in the cupboard, and when I wanted to use it, it had to be plugged into the floor. It wasn't worth it for the price. I really regret staying there.
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2 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Mr./Ms./Mrs. Nee, Thank you for staying at Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for a better stay. Sincerely, Cambridge Medan Hotel
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R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The hotel was clean and next to a mall. There was a food event during our stay, so parking in front of the hotel lobby was a bit tricky.
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Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. R*l, Thank you for choosing to stay at the Cambridge Medan Hotel. We apologize for any inconvenience you may have experienced during your stay. Regarding the issues you reported, we have reviewed them and will work internally to improve our facilities and services. We apologize again and hope to welcome you back for an even better experience. Sincerely, Cambridge Medan Hotel
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Wan M. A. A. B. M. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!
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Accommodation's Reply
08 Sep 2026
Dear Mr/s Wan M. A. A. B. M. N.., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. And special warm regard from Mr. Tesa Anggriawan for you and family Sir. Thank you Warm Greetings, Cambridge Hotel Medan.
W***z
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
It was always good, and near to the hospital.
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Accommodation's Reply
08 Sep 2026
Dear Mr/s W***z, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you Warm Greetings, Cambridge Hotel Medan.
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice, clean, comfortable, but I met 1 baby cockroach hehe. The breakfast was plentiful and delicious 🤤😍
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Mr./Ms. I*i, Thank you for staying at the Cambridge Medan Hotel. We apologize for any inconvenience you experienced during your stay. Regarding the issue you reported, we have followed up and improved our facilities and services for our internal team. We apologize again and sincerely hope to welcome you back for an even better stay. Sincerely, Cambridge Medan Hotel
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Rina S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I was really happy, I want to come again.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Ms. Rina S., “Thank you for taking the time to write this positive review. I am delighted that we were able to serve you well. We hope to be your first choice again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Dennis A. P. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Everything was great. The receptionist was also very helpful, especially Aaliyah, who politely explained everything. I would stay here again if I were in Medan.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Mr. Dennis A.P.P., “Thank you for taking the time to write this positive review. We are delighted that we were able to serve you well. We hope you will choose our services again when you visit Medan.” We look forward to welcoming you back. Sincerely, Cambridge Hotel Medan
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Number of reviews per page
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Exterior 4 Cambridge Hotel Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.