Deka Hotel Surabaya HR Muhammad

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8.4
/10
Very Good
4,830 reviews

What Guests Say About Their Stay

Staff Friendliness (119)
Bedroom (105)
Accessibility (99)
Ambiance (99)

A***h

10.0
/ 10
The hotel staff was very helpful and friendly, and there were water dispensers on every floor. Very satisfied 👍🏻
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Verified Traveler

10.0
/ 10
Stayed in two room types within the week, both served their purpose very well. Walking distance to restaurants, mini markets. First traveled alone, the standard room was enough: compact & efficient for one person. Then my mother joined me & we moved to the executive room which is more comfortable for two persons. Hotel staff were very friendly & helpful, food & drinks from Warung Pati in the lobby were satisfying & reasonably priced. I wanted a mochaccino & they made it for me despite it not being on the menu. Very family friendly, my 73 y.o mother di not have any difficulty navigating through check in, ordering food, etc with staff always ready to assist.

R***y

9.7
/ 10
The service is very satisfying, the food is quite okay, the room is comfortable, especially the view from the room is good, the receptionist is very helpful.
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M***a

9.4
/ 10
The staff were incredibly friendly and helpful. The room was spacious, clean, dan well-equipped with everything I needed. The location was perfect; close to restaurants, yet quiet enough for a good night’s sleep.

E***n

9.1
/ 10
Good location, easy to find, near Pakuwon Mall, friendly staff, clean room, spacious parking lot.
In the Area
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Jalan Mayjen HR. Muhammad No.24, Putat Gede, Kec. Sukomanunggal, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Excellent City View
Family-friendly Indonesian Restaurant
Located near Downtown Area
note: hotel was previously named Ibis Budget Surabaya HR Muhammad Deka Hotel Surabaya HR Muhammad is located in area / city Sukomanunggal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Deka Hotel Surabaya HR Muhammad

Jalan Mayjen HR. Muhammad No.24, Putat Gede, Kec. Sukomanunggal, Sukomanunggal, Surabaya, Jawa Timur, Indonesia, 60189
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Lobby Deka Hotel Surabaya HR Muhammad
Lobby 2 Deka Hotel Surabaya HR Muhammad

Discover More About Deka Hotel Surabaya HR Muhammad

note: hotel was previously named Ibis Budget Surabaya HR Muhammad

Location


Deka Hotel Surabaya HR Muhammad is located in area / city Sukomanunggal.

About Deka Hotel Surabaya HR Muhammad

Not only located within easy reach of various places of interests for your adventure, but staying at Deka Hotel Surabaya HR Muhammad will also give you a pleasant stay.

Deka Hotel Surabaya HR Muhammad is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Deka Hotel Surabaya HR Muhammad is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Deka Hotel Surabaya HR Muhammad provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Deka Hotel Surabaya HR Muhammad, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Deka Hotel Surabaya HR Muhammad.

If you plan to have a long-term stay, staying at Deka Hotel Surabaya HR Muhammad is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Deka Hotel Surabaya HR Muhammad is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Deka Hotel Surabaya HR Muhammad is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Deka Hotel Surabaya HR Muhammad.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Deka Hotel Surabaya HR Muhammad exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Deka Hotel Surabaya HR Muhammad is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Deka Hotel Surabaya HR Muhammad is the right place to stay.

All facilities in Deka Hotel Surabaya HR Muhammad

Entertainment Facility Deka Hotel Surabaya HR Muhammad
Entertainment Facility
Common Space Deka Hotel Surabaya HR Muhammad
Common Space
Lobby Deka Hotel Surabaya HR Muhammad
Lobby
Exterior Deka Hotel Surabaya HR Muhammad
Exterior
Bedroom Deka Hotel Surabaya HR Muhammad
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Conference hostess
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Area shuttle with surcharge
  • Valet parking

Things to Do

  • Massage
  • Spa

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Deka Hotel Surabaya HR Muhammad

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Renovasi Kamar Lantai 9 & 10 closed temporarily from 1-12-2024 to 30-9-2025.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Deka Hotel Surabaya HR Muhammad
125
Number of floors in Deka Hotel Surabaya HR Muhammad
18
Another facilities in Deka Hotel Surabaya HR Muhammad
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Deka Hotel Surabaya HR Muhammad

What are available facilities at Deka Hotel Surabaya HR Muhammad?
There are top facilites at Deka Hotel Surabaya HR Muhammad such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Deka Hotel Surabaya HR Muhammad?
The standard check-in time at Deka Hotel Surabaya HR Muhammad is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Deka Hotel Surabaya HR Muhammad provide breakfast?
Yes, Deka Hotel Surabaya HR Muhammad provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Deka Hotel Surabaya HR Muhammad?
Deka Hotel Surabaya HR Muhammad is a 3.0-star hotel.
How many floors does Deka Hotel Surabaya HR Muhammad have?
Deka Hotel Surabaya HR Muhammad has 18 floors.
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More Reviews from Other Guests in Deka Hotel Surabaya HR Muhammad

8.4
Very Good
From 4,825 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Deka Hotel Surabaya HR Muhammad
All
Staff Friendliness (79)
Bedroom (71)
Ambiance (69)
Accessibility (64)
Room Space (58)
Bathroom (58)
Surroundings (53)
Hotel Area (53)
Distance to City Center (52)
Taste (46)
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Most Recent
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Traveler Reviews Deka Hotel Surabaya HR Muhammad

Number of reviews per page
20
40
Customer reviews
Profile Picture
Arliyana I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
First time trying the bunkbed and the latest version. A suitable room for a group or at least 3 people. However, the space is not very spacious, the bathroom is also very tight. It turns out that sound can still be heard between rooms. If you choose a room with a view, it's okay, at least the room is a bit corner. But if you choose the middle one, sound from the right and left can still be heard. Access is okay, parking is okay too. Oh, there is a hot and cold water dispenser on each floor, but since yesterday I got the 9th floor which was undergoing renovation, it turned out there was no dispenser. So yesterday I wanted to make food that uses hot water, but it didn't happen. The smart TV already has Netflix and Prime Video, but still use your own account and don't forget to sign out when you want to check out. I didn't choose the one with breakfast so I can't review the food. For a staycation at that price, it's pretty good in my opinion.
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
The room doesn't provide a water jug or coffee/tea, which is incredibly stingy. The room rates aren't cheap, you know. Other hotels at a lower price point can provide a water jug, water, and coffee/tea.
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
Upon check-out, the receptionist acted indifferently, as if my stay was free, even though I'd actually paid a premium. Furthermore, as I was about to enter the elevator, an attendant was carrying a trolley to take suitcases to another room. He passed me, a guest checking out with a lot of bags. The attendant's reaction was indifferent, as if I wasn't a guest or a person. I even tried to hold the elevator door open but couldn't because my hands were full. I'm not trying to be important here, but at least the hospitality spirit needs to be alert. Right now, it's really lacking. I've only stayed at Deka once; the service isn't great. The towels are also dirty, stained, and slightly yellow.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Staff friendly, room is small but quite OK for business travel, as not staying in the room most the time. But the only thing is, only one access/door card provided for two people. It's a bit uncomfortable. I requested another card, and said no problem if there is any additional charge. But no card was available. (Edwin)
1 people find it helpful
d***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly service, easy access.
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E***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really enjoyed staying at Deka Hotel, the room was clean, the food was delicious, the staff were friendly and the location was on the main road so it wasn't difficult to find.
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very helpful and friendly, and there were water dispensers on every floor. Very satisfied 👍🏻
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Sinema P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Great experience, oh good food though.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My first stay at DeKa Hotel was very impressive. However, the room selection process wasn't explained clearly. I chose a Deluxe room, which turned out to be for people with disabilities. It's nice that they have a dedicated room for people with disabilities. However, since I'm able-bodied, I was forced to upgrade to an Executive Suite. Overall, it was quite good. Thank you.
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1 people find it helpful
ROSITA A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfort hotel, very nice hospitality.
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Ahmad f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've stayed at Deka Hotel twice. It never disappoints. The service is excellent, from the security guard who always greets me and guides me, to the friendly staff. Even checking out at the crack of dawn was handled with a smile, even though I checked out at 4 a.m. But it's not a mistake...
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1 people find it helpful
Abdul H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Everything has been improved again..
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable. Friendly staff. Varied and palatable food. Affordable prices.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Dega. We are delighted to receive positive feedback and are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Dega and inviting you to enjoy our latest and diverse range of room types. Sincerely, Kasi Adic, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 9 week(s) ago
Wi-Fi connection is on and off on the top floor, not sure why. So, I cannot work well.
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Our Lovely guest, Thank you for taking your time to write a review about your stay at Deka hotel. Allow us on behalf of the Management to apologize for the inconvenience caused by what you conveyed. We will immediately convey any cleanliness and room condition issues to the relevant departments for necessary improvements and repairs. Your review has become an important note for us so that we can provide better quality services and facilities in the future. Best Regards, Kasi Adik General Manager
Nyoman W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hotel access is very strategic, within the city.
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Near toll gate, easy access, 15 minutes to PTC.
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Accommodation's Reply
11 May 2026
Dear Valued Guests, Thank you for taking the time to share your experience staying at Hotel Dega. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Dega and inviting you to enjoy our latest and diverse range of room types. Sincerely, Kasi Adiq, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Stayed in two room types within the week, both served their purpose very well. Walking distance to restaurants, mini markets. First traveled alone, the standard room was enough: compact & efficient for one person. Then my mother joined me & we moved to the executive room which is more comfortable for two persons. Hotel staff were very friendly & helpful, food & drinks from Warung Pati in the lobby were satisfying & reasonably priced. I wanted a mochaccino & they made it for me despite it not being on the menu. Very family friendly, my 73 y.o mother di not have any difficulty navigating through check in, ordering food, etc with staff always ready to assist.
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2 people find it helpful
Accommodation's Reply
07 May 2026
Dear Our Loyalty, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
D***e
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Stayed with my mother in a twin bed suite. Good taste in room design. The bathroom is nice with basic amenities and a good layout. Very limited space to hang clothing (only a hook that fits about 3-4 hangers), no closet. Had to keep clothes inside the suitcase. They provide 4 bottles of water each day, and there is a water dispenser on every floor. That helped a lot because I make tea and drink 2+ liters of water every day. Laundry is cheap and efficient. The food from the in-house restaurant is quite good! I had the mi godog which was a generous portion and requested a mochaccino which was not on the menu, but they graciously accommodated.
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2 people find it helpful
Accommodation's Reply
06 May 2026
Dear Our Loyalty Guest, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
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RYAN P. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
I recommend that you try Indomaret, it takes a little effort.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Ryan P. P, Thank you for taking the time to write a review about your stay at Deka Hotel. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Deka Hotel and hoping you will enjoy our various room types. Sincerely, Kasi Adik, General Manager
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d***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Room with view of Surabaya main road, staff is very friendly, room is not very clean
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Deka. We apologize for any inconvenience you may have experienced during your stay. We will forward your feedback regarding the cleanliness and condition of your room to the relevant department for immediate improvement and repair. We are delighted to receive your positive feedback and are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Deka and hope you enjoyed your stay in our new room design. Sincerely, Kasi Adik, General Manager
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Number of reviews per page
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40

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Lobby 4 Deka Hotel Surabaya HR Muhammad

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 4,825 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Deka Hotel Surabaya HR Muhammad
All
Staff Friendliness (79)
Bedroom (71)
Ambiance (69)
Accessibility (64)
Room Space (58)
Bathroom (58)
Surroundings (53)
Hotel Area (53)
Distance to City Center (52)
Taste (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Deka Hotel Surabaya HR Muhammad

Number of reviews per page
20
40
Customer reviews
Profile Picture
Arliyana I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
First time trying the bunkbed and the latest version. A suitable room for a group or at least 3 people. However, the space is not very spacious, the bathroom is also very tight. It turns out that sound can still be heard between rooms. If you choose a room with a view, it's okay, at least the room is a bit corner. But if you choose the middle one, sound from the right and left can still be heard. Access is okay, parking is okay too. Oh, there is a hot and cold water dispenser on each floor, but since yesterday I got the 9th floor which was undergoing renovation, it turned out there was no dispenser. So yesterday I wanted to make food that uses hot water, but it didn't happen. The smart TV already has Netflix and Prime Video, but still use your own account and don't forget to sign out when you want to check out. I didn't choose the one with breakfast so I can't review the food. For a staycation at that price, it's pretty good in my opinion.
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
The room doesn't provide a water jug or coffee/tea, which is incredibly stingy. The room rates aren't cheap, you know. Other hotels at a lower price point can provide a water jug, water, and coffee/tea.
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
Upon check-out, the receptionist acted indifferently, as if my stay was free, even though I'd actually paid a premium. Furthermore, as I was about to enter the elevator, an attendant was carrying a trolley to take suitcases to another room. He passed me, a guest checking out with a lot of bags. The attendant's reaction was indifferent, as if I wasn't a guest or a person. I even tried to hold the elevator door open but couldn't because my hands were full. I'm not trying to be important here, but at least the hospitality spirit needs to be alert. Right now, it's really lacking. I've only stayed at Deka once; the service isn't great. The towels are also dirty, stained, and slightly yellow.
Read More
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
Staff friendly, room is small but quite OK for business travel, as not staying in the room most the time. But the only thing is, only one access/door card provided for two people. It's a bit uncomfortable. I requested another card, and said no problem if there is any additional charge. But no card was available. (Edwin)
1 people find it helpful
d***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Friendly service, easy access.
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E***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I really enjoyed staying at Deka Hotel, the room was clean, the food was delicious, the staff were friendly and the location was on the main road so it wasn't difficult to find.
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very helpful and friendly, and there were water dispensers on every floor. Very satisfied 👍🏻
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Sinema P.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Great experience, oh good food though.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My first stay at DeKa Hotel was very impressive. However, the room selection process wasn't explained clearly. I chose a Deluxe room, which turned out to be for people with disabilities. It's nice that they have a dedicated room for people with disabilities. However, since I'm able-bodied, I was forced to upgrade to an Executive Suite. Overall, it was quite good. Thank you.
Read More
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1 people find it helpful
ROSITA A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfort hotel, very nice hospitality.
Find this review helpful?
Ahmad f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I've stayed at Deka Hotel twice. It never disappoints. The service is excellent, from the security guard who always greets me and guides me, to the friendly staff. Even checking out at the crack of dawn was handled with a smile, even though I checked out at 4 a.m. But it's not a mistake...
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See original
1 people find it helpful
Abdul H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Everything has been improved again..
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable. Friendly staff. Varied and palatable food. Affordable prices.
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Accommodation's Reply
22 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Dega. We are delighted to receive positive feedback and are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Dega and inviting you to enjoy our latest and diverse range of room types. Sincerely, Kasi Adic, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
6.9
/10
Reviewed 9 week(s) ago
Wi-Fi connection is on and off on the top floor, not sure why. So, I cannot work well.
1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Our Lovely guest, Thank you for taking your time to write a review about your stay at Deka hotel. Allow us on behalf of the Management to apologize for the inconvenience caused by what you conveyed. We will immediately convey any cleanliness and room condition issues to the relevant departments for necessary improvements and repairs. Your review has become an important note for us so that we can provide better quality services and facilities in the future. Best Regards, Kasi Adik General Manager
Nyoman W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Hotel access is very strategic, within the city.
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H***y
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Business
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8.5
/10
Reviewed 12 week(s) ago
Near toll gate, easy access, 15 minutes to PTC.
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Accommodation's Reply
11 May 2026
Dear Valued Guests, Thank you for taking the time to share your experience staying at Hotel Dega. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Dega and inviting you to enjoy our latest and diverse range of room types. Sincerely, Kasi Adiq, General Manager
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Verified Traveler
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Business
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10.0
/10
Reviewed 12 week(s) ago
Stayed in two room types within the week, both served their purpose very well. Walking distance to restaurants, mini markets. First traveled alone, the standard room was enough: compact & efficient for one person. Then my mother joined me & we moved to the executive room which is more comfortable for two persons. Hotel staff were very friendly & helpful, food & drinks from Warung Pati in the lobby were satisfying & reasonably priced. I wanted a mochaccino & they made it for me despite it not being on the menu. Very family friendly, my 73 y.o mother di not have any difficulty navigating through check in, ordering food, etc with staff always ready to assist.
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Accommodation's Reply
07 May 2026
Dear Our Loyalty, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
D***e
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9.7
/10
Reviewed 13 week(s) ago
Stayed with my mother in a twin bed suite. Good taste in room design. The bathroom is nice with basic amenities and a good layout. Very limited space to hang clothing (only a hook that fits about 3-4 hangers), no closet. Had to keep clothes inside the suitcase. They provide 4 bottles of water each day, and there is a water dispenser on every floor. That helped a lot because I make tea and drink 2+ liters of water every day. Laundry is cheap and efficient. The food from the in-house restaurant is quite good! I had the mi godog which was a generous portion and requested a mochaccino which was not on the menu, but they graciously accommodated.
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2 people find it helpful
Accommodation's Reply
06 May 2026
Dear Our Loyalty Guest, Thank you for taking the time to share your review of your stay at Deka Hotel. We are delighted to receive your positive feedback, and we are confident this will motivate our entire team to continue improving our service. We look forward to seeing you again on your next visit to Deka Hotel and enjoying our latest room options. Warm Regards, Kasi Adik General Manager
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RYAN P. P.
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10.0
/10
Reviewed 15 week(s) ago
I recommend that you try Indomaret, it takes a little effort.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Ryan P. P, Thank you for taking the time to write a review about your stay at Deka Hotel. We are delighted to receive such positive feedback, and we are confident that this will motivate our entire team to further improve our services. We look forward to welcoming you again on your next visit to Deka Hotel and hoping you will enjoy our various room types. Sincerely, Kasi Adik, General Manager
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d***a
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8.8
/10
Reviewed 16 week(s) ago
Room with view of Surabaya main road, staff is very friendly, room is not very clean
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Deka. We apologize for any inconvenience you may have experienced during your stay. We will forward your feedback regarding the cleanliness and condition of your room to the relevant department for immediate improvement and repair. We are delighted to receive your positive feedback and are confident that this will motivate our entire team to continue striving to improve our services. We look forward to welcoming you again on your next stay at Hotel Deka and hope you enjoyed your stay in our new room design. Sincerely, Kasi Adik, General Manager
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