Dhika Serenity Jatinangor

Hotels
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8.4
/10
Very Good
1,566 reviews

What Guests Say About Their Stay

W***n

8.5
/ 10
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
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G***g

9.4
/ 10
Strategically located, quiet, comfortable, and incredibly clean, the room facilities are top-notch. The view is top-notch. I'll definitely be back next time.
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Fouad M.

9.4
/ 10
I really enjoyed staying at the Dhika Serenity Hotel. The hotel is close to the ITB Jatinangor and is easily accessible to other locations. Check-in and check-out were also very easy. I will definitely stay here again when I visit Jatinangor.

M***a

9.7
/ 10
We stayed on August 3, 2025, to accompany our child to pick up their alma mater jacket at Unpad. I was very impressed with the friendly receptionist and the neat and beautiful room layout. The breakfast was also quite extensive, and of course, the view and swimming pool were beautiful and Instagrammable.
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Lia L.

10.0
/ 10
The hotel is nice, clean, the staff is friendly, the facilities are complete, it is close to everywhere, it is also close to the Algebar Mosque, it is highly recommended.
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In the Area
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Jalan Cikuda, Hegarmanah, Jatinangor, Hegarmanah,, Jatinangor, Bandung, Jawa Barat, Indonesia, 45363

Main Facilities

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AC
Restaurant
Swimming Pool
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Iconic Pool View
Balcony Mountain View
+1 more
note: hotel was previously named Tiba at Jatinangor Hotel By Apartemen Taman Melati Dhika Serenity Jatinangor is located in area / city Jatinangor. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Dhika Serenity Jatinangor

Jalan Cikuda, Hegarmanah, Jatinangor, Hegarmanah,, Jatinangor, Bandung, Jawa Barat, Indonesia, 45363
Discover More Places
Lobby Dhika Serenity Jatinangor
Lobby 2 Dhika Serenity Jatinangor

Discover More About Dhika Serenity Jatinangor

note: hotel was previously named Tiba at Jatinangor Hotel By Apartemen Taman Melati

Location


Dhika Serenity Jatinangor is located in area / city Jatinangor.

About Dhika Serenity Jatinangor

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Dhika Serenity Jatinangor provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Dhika Serenity Jatinangor is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Dhika Serenity Jatinangor, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Dhika Serenity Jatinangor.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Dhika Serenity Jatinangor.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Dhika Serenity Jatinangor is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Dhika Serenity Jatinangor is the right place to stay.

All facilities in Dhika Serenity Jatinangor

Swimming Pool Dhika Serenity Jatinangor
Swimming Pool
Entertainment Facility Dhika Serenity Jatinangor
Entertainment Facility
Common Space Dhika Serenity Jatinangor
Common Space
Lobby Dhika Serenity Jatinangor
Lobby
Exterior Dhika Serenity Jatinangor
Exterior

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • Luggage storage
  • Newspaper in lobby

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Supermarket

Food and Drinks

  • Breakfast (surcharge)

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Public Facilities

  • WiFi in public area

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Dhika Serenity Jatinangor

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
12:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

our chek in time 14.00 and chek out time 12.00 if chek in after 10 pm please chat to our reservation on 0821 1211 1051 before 18.00 D-day your date of stay thank you
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dhika Serenity Jatinangor
55
Number of floors in Dhika Serenity Jatinangor
2
Another facilities in Dhika Serenity Jatinangor
Banquet, Family room, Non-smoking room, Swimming pool, Express check-in

Frequently asked question in Dhika Serenity Jatinangor

What are available facilities at Dhika Serenity Jatinangor?
There are top facilites at Dhika Serenity Jatinangor such as AC, Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dhika Serenity Jatinangor?
The standard check-in time at Dhika Serenity Jatinangor is starting from 14:00 - 23:59 while the latest check-out time is at 12:00 - 12:00
Does Dhika Serenity Jatinangor provide breakfast?
Yes, Dhika Serenity Jatinangor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dhika Serenity Jatinangor?
Dhika Serenity Jatinangor is a 3.0-star hotel.
How many floors does Dhika Serenity Jatinangor have?
Dhika Serenity Jatinangor has 2 floors.
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More Reviews from Other Guests in Dhika Serenity Jatinangor

8.4
Very Good
From 1,566 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.5

People often mention about Dhika Serenity Jatinangor
All
Staff Friendliness (74)
Ambiance (64)
Bedroom (59)
Hotel Area (51)
Family Friendly (48)
Surroundings (46)
Bathroom (46)
Accessibility (44)
Room Space (43)
Wifi (42)
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Most Recent
Format
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Traveler Reviews Dhika Serenity Jatinangor

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Always stay here because it's close to the kids' boarding house.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed overnight to take care of my child's needs, who will be attending Unpad. Looking for a place to stay close to campus and my child's boarding house, I chose Dhika Serenity Jatinangor. Check-in and check-out were smooth, parking was secure, and the food was quite tasty for the price. The rooms are quite small, apartment-like, but comfortable enough. It's a suitable choice for parents visiting their children studying in the Jatinangor area.
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The bathroom's water supply is very poor, with dripping and uncontrolled hot water. It makes urinating difficult.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I happened to be there again, so I could hear people's voices from outside.
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Compared to competing hotels in Jatinangor, it was actually pretty good, but our bathroom smelled of septic tank. We had breakfast at 8:00, and many of the food was empty, taking a long time to refill. Even when refills were available, the quantity wasn't much, leading to a scramble with other guests. We and many other guests ended up waiting a second time. Suggestion: If the menu selection isn't extensive, it's best to increase the stock to avoid waiting and fighting over food.
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1 people find it helpful
Fanny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Only the food and bathroom are not okay. Others are good. The ring bridge (jembatan cincin) is a bonus view that is worth being grateful for.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
Everything was fine. Unfortunately, there was no phone in the room, although there was a WhatsApp number.
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E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
To be honest, since it didn't seem like it was meant to be a hotel, there were a lot of inconveniences, but the hotel staff made every effort to make it as comfortable as possible. So, despite some minor shortcomings, it was generally a good and enjoyable experience!
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Jans Park, and the room was clean and fragrant. The staff was also friendly. It was a comfortable stay.
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Accommodation's Reply
14 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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B***O
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
I'd like to give some feedback on this review. 1. The bathroom floor needs to be scrubbed because it's mossy. 2. The hot water takes a long time to come up. 3. The floor is dusty because the carpet has a lot of sand.
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This is my second stay here. It's strategically located near where I want to go. Thank you.
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1 people find it helpful
Accommodation's Reply
10 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Few food choices. Few fruits.
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Accommodation's Reply
10 Jul 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The view from the back of the hotel is stunning. The breakfast menu is limited, with not many choices.
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Accommodation's Reply
07 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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Risna R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very comfortable, the swimming pool is okay, the food is delicious.
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Accommodation's Reply
20 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The location is good, and the staff service is also good. The quality of the beds could be improved, as the pillowcases smelled unpleasant. The breakfast variety is also limited.
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 10 week(s) ago
This was my second stay here. This time I got room GF02, which I found uncomfortable because it was close to the elevator, so I could always hear people chatting and walking around. It was very noisy. I booked a superior double room, but the beds were twin beds combined, resulting in a crease in the middle, making for uncomfortable sleeping. Some of the wallpaper in the room was peeling off as well. The staff were friendly, and the breakfast was quite good. I'd like to try staying here again next time, hopefully the room comfort will be improved. Thank you 🙏
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Accommodation's Reply
17 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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W***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 11 week(s) ago
I didn't like the room. It was incredibly noisy everywhere, and the view wasn't great at all, facing Indomaret. For a room that was more expensive than the garden view, I expected more.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The place is really good, you won't be disappointed.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The breakfast was salty chicken. Overall, it was good: the room was comfortable, clean, and fragrant.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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Number of reviews per page
20
40

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Lobby 4 Dhika Serenity Jatinangor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,566 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.5

People often mention about Dhika Serenity Jatinangor
All
Staff Friendliness (74)
Ambiance (64)
Bedroom (59)
Hotel Area (51)
Family Friendly (48)
Surroundings (46)
Bathroom (46)
Accessibility (44)
Room Space (43)
Wifi (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Dhika Serenity Jatinangor

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Always stay here because it's close to the kids' boarding house.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed overnight to take care of my child's needs, who will be attending Unpad. Looking for a place to stay close to campus and my child's boarding house, I chose Dhika Serenity Jatinangor. Check-in and check-out were smooth, parking was secure, and the food was quite tasty for the price. The rooms are quite small, apartment-like, but comfortable enough. It's a suitable choice for parents visiting their children studying in the Jatinangor area.
Read More
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See original
Find this review helpful?
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The bathroom's water supply is very poor, with dripping and uncontrolled hot water. It makes urinating difficult.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I happened to be there again, so I could hear people's voices from outside.
Translated by Google Icon
See original
Find this review helpful?
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
Compared to competing hotels in Jatinangor, it was actually pretty good, but our bathroom smelled of septic tank. We had breakfast at 8:00, and many of the food was empty, taking a long time to refill. Even when refills were available, the quantity wasn't much, leading to a scramble with other guests. We and many other guests ended up waiting a second time. Suggestion: If the menu selection isn't extensive, it's best to increase the stock to avoid waiting and fighting over food.
Read More
Translated by Google Icon
See original
1 people find it helpful
Fanny I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Only the food and bathroom are not okay. Others are good. The ring bridge (jembatan cincin) is a bonus view that is worth being grateful for.
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
Everything was fine. Unfortunately, there was no phone in the room, although there was a WhatsApp number.
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Find this review helpful?
E***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
To be honest, since it didn't seem like it was meant to be a hotel, there were a lot of inconveniences, but the hotel staff made every effort to make it as comfortable as possible. So, despite some minor shortcomings, it was generally a good and enjoyable experience!
Translated by Google Icon
See original
Find this review helpful?
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is close to Jans Park, and the room was clean and fragrant. The staff was also friendly. It was a comfortable stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
Translated by Google Icon
See original
W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room was very comfortable and clean. The atmosphere was peaceful, and the view was stunning. The food was also delicious. Continued success at Dhika Serenity.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
Translated by Google Icon
See original
B***O
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
I'd like to give some feedback on this review. 1. The bathroom floor needs to be scrubbed because it's mossy. 2. The hot water takes a long time to come up. 3. The floor is dusty because the carpet has a lot of sand.
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This is my second stay here. It's strategically located near where I want to go. Thank you.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
Translated by Google Icon
See original
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
Few food choices. Few fruits.
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Accommodation's Reply
10 Jul 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
Translated by Google Icon
See original
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly. The view from the back of the hotel is stunning. The breakfast menu is limited, with not many choices.
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Accommodation's Reply
07 Jul 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
Translated by Google Icon
See original
Risna R. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel is very comfortable, the swimming pool is okay, the food is delicious.
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Accommodation's Reply
20 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
Translated by Google Icon
See original
R***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
The location is good, and the staff service is also good. The quality of the beds could be improved, as the pillowcases smelled unpleasant. The breakfast variety is also limited.
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See original
1 people find it helpful
Accommodation's Reply
20 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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See original
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.7
/10
Reviewed 10 week(s) ago
This was my second stay here. This time I got room GF02, which I found uncomfortable because it was close to the elevator, so I could always hear people chatting and walking around. It was very noisy. I booked a superior double room, but the beds were twin beds combined, resulting in a crease in the middle, making for uncomfortable sleeping. Some of the wallpaper in the room was peeling off as well. The staff were friendly, and the breakfast was quite good. I'd like to try staying here again next time, hopefully the room comfort will be improved. Thank you 🙏
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Accommodation's Reply
17 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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W***i
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Staycation
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6.8
/10
Reviewed 11 week(s) ago
I didn't like the room. It was incredibly noisy everywhere, and the view wasn't great at all, facing Indomaret. For a room that was more expensive than the garden view, I expected more.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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A***e
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8.8
/10
Reviewed 12 week(s) ago
The place is really good, you won't be disappointed.
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Accommodation's Reply
06 Jun 2026
At Thika Serenity Hotel, we are honored to welcome your family. You are absolutely right; we always strive for the highest quality in our rooms, services, and food to ensure your satisfaction throughout your stay. We apologize for any inconvenience and will continue to improve our cleanliness standards. Thank you for your patronage. Sincerely, Thika Serenity Hotel, Jatinangor.
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S***i
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8.5
/10
Reviewed 12 week(s) ago
The breakfast was salty chicken. Overall, it was good: the room was comfortable, clean, and fragrant.
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Accommodation's Reply
06 Jun 2026
We apologize for your negative experience during your stay at Dhika Serenity Jatinangor. We have received your feedback regarding the service, facilities, and cleanliness. We will do our best to improve. We hope that during your future stay at our hotel, we will provide the best service to ensure your satisfaction. Thank you for your support. Sincerely, Dhika Serenity Jatinangor
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