What do past guests say about Four Points by Sheraton Makassar?

Four Points by Sheraton Makassar is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Four Points by Sheraton Makassar

Name: Four Points by Sheraton Makassar
Address: Jalan Andi Djemma No. 130, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222, Jalan Andi Djemma No. 130, Sulawesi Selatan, 90222, Indonesia
Rating: 8.6

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8.6

Very Good

4,977 reviews

What Guests Say About Their Stay

N***R

9.7

/ 10

The staff are nice, several times there were problems in the room they always helped, for example the AC suddenly wouldn't turn on, the bathroom door wouldn't open, the service was fast.

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Fairnes R.

10.0

/ 10

The staff was very friendly and helpful, and the service was excellent. The hotel food was very satisfying. Most importantly, checkout time was 12 noon, which is quite late compared to other hotels. Highly recommend this hotel ^^

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A***s

10.0

/ 10

It was a really nice stay. We were also helped with early check-in. The food was delicious and varied. Thank you 🙏

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P***a

10.0

/ 10

The Four Points Hotel is a very comfortable hotel. The food is delicious and varied. The menu is extensive. Masya Allah. Everything is good, and hopefully it will get even better in the future. My favorite hotel 😍

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Verified Traveler

10.0

/ 10

When I'm in Makassar, I always enjoy staying here. The service is excellent, the rooms are comfortable, the amenities are complete, and the food is delicious. Definitely recommend!

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In the Area

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Jalan Andi Djemma No. 130, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Main Facilities

Restaurant

24-Hour Front Desk

note: hotel was previously named Four Points By Sheraton Makassar Staying at Four Points by Sheraton Makassar is a good choice when you are visiting Tamalate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Four Points by Sheraton Makassar

Jalan Andi Djemma No. 130, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222

Discover More Places

Lobby 2 Four Points by Sheraton Makassar

Discover More About Four Points by Sheraton Makassar

note: hotel was previously named Four Points By Sheraton Makassar

Location
Staying at Four Points by Sheraton Makassar is a good choice when you are visiting Tamalate.

About Four Points by Sheraton Makassar

From business event to corporate gathering, Four Points by Sheraton Makassar provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Four Points by Sheraton Makassar, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Four Points by Sheraton Makassar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Makassar.

All facilities in Four Points by Sheraton Makassar

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Kids and Pets

Babysitting

Transportation

Car rental
Security

Things to Do

Picnic area

Accessibilty

Disabled access friendly

Public Facilities

Coffee shop
Room service

Hotel Services

Multilingual staff
Newspaper in lobby
Express check-in
24-hour Receptionist

Accommodation Policy & General Information in Four Points by Sheraton Makassar

Important Note

An extra person fee for a 3rd guest or more in one room will be charged directly at the hotel and is not included in your total price.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time	From 14:00 - to 12:00 - 12:00
Available rooms at Four Points by Sheraton Makassar	343
Number of floors in Four Points by Sheraton Makassar	17
Another facilities in Four Points by Sheraton Makassar	Babysitting, Car rental, Security, Picnic area, Disabled access friendly

Frequently asked question in Four Points by Sheraton Makassar

What are available facilities at Four Points by Sheraton Makassar?

There are top facilites at Four Points by Sheraton Makassar such as Restaurant, 24-Hour Front Desk. (some may require extra charges)

What is normal check-in & check-out time at Four Points by Sheraton Makassar?

The standard check-in time at Four Points by Sheraton Makassar is starting from From 14:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of Four Points by Sheraton Makassar?

Four Points by Sheraton Makassar is a 4.0-star hotel.

How many floors does Four Points by Sheraton Makassar have?

Four Points by Sheraton Makassar has 17 floors.

How many rooms are available at Four Points by Sheraton Makassar?

Four Points by Sheraton Makassar has 343 rooms in total.

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More Reviews from Other Guests in Four Points by Sheraton Makassar

Overall Ratings & Reviews Four Points by Sheraton Makassar

Traveloka (4,923)

Other sources (54)

8.7

Very Good

From 4,923 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Four Points by Sheraton Makassar

All

Staff Friendliness (87)

Bedroom (85)

Room Space (82)

Variety (81)

Bathroom (74)

Ambiance (73)

Taste (71)

Hotel Area (70)

Distance to City Center (69)

Accessibility (65)

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Traveler Reviews Four Points by Sheraton Makassar

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Customer reviews

e***n

Transit

9.4

/10

Reviewed 3 day(s) ago

Okay, according to the price offered with what is available.

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Nurul A.

Leisure

10.0

/10

Reviewed 5 day(s) ago

Every time I return to Makassar, I always stay here. The soft mattress and pillows always call me back. We checked in on my husband's birthday and received a special treatment of mirror wording and a slice of cake at no additional cost. Thank you to the staff who always welcome me warmly. Mr. Bagas and the bellboy staff are always ready to help with luggage, and the reception check-in and check-out process are also fast. You can get free parking, breakfast is delicious and has a lot of variety. During my stay, the restaurant staff were very friendly, and the room was also very clean. I will return again, every time I stay I am never disappointed.

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N***R

9.7

/10

Reviewed 1 week(s) ago

The staff are nice, several times there were problems in the room they always helped, for example the AC suddenly wouldn't turn on, the bathroom door wouldn't open, the service was fast.

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Fairnes R.

10.0

/10

Reviewed 1 week(s) ago

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K***i

Leisure

8.5

/10

Reviewed 1 week(s) ago

Comfortable, clean, and good service.

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Mhd a. t.

Leisure

8.8

/10

Reviewed 5 week(s) ago

Okay, great, and recommended for staying and holding events.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you very much for your positive review and feedback. We are delighted that you were satisfied with your experience at Four Points by Sheraton Makassar and recommended us as your choice for future stays or events. Your trust motivates us to strive for the best service and ensure that all our guests' needs are met. We look forward to welcoming you back again, whether for a stay or an event with us. Sincerely, The Management, Four Points by Sheraton Makassar

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M***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

Friendly and responsive hotel staff 🫰

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Gentlemen/Ladies, Thank you very much for your review and compliments. We are delighted to hear that you were satisfied with the service and the prompt response from our team. Your satisfaction motivates all our staff to strive to provide the most responsive, friendly, and excellent service to all our guests. We sincerely hope to welcome you again at Four Points by Sheraton Makassar. 🫰 Sincerely, The Management, Four Points by Sheraton Makassar

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S***i

Staycation

8.5

/10

Reviewed 8 week(s) ago

Bath towels and bath mats were not provided when we checked in. Even though there are many guests, bathroom facilities must still be considered for the comfort of hotel guests.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you for taking the time to share your experience and feedback. We apologize for the inconvenience you experienced upon arrival, particularly the lack of towels and bath mats in your room. We understand that in-room amenities, especially basic necessities like towels and bath mats, are paramount for the comfort of all guests, regardless of the hotel's occupancy rate. Your feedback is very important to us, and we will contact the relevant teams to ensure this incident does not happen again. Thank you for your understanding and feedback. We look forward to welcoming you back and providing you with an even better stay. Sincerely, The Management Team, Four Points by Sheraton Makassar

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H***a

9.4

/10

Reviewed 9 week(s) ago

There is no desk lamp, there are very few clothes/towel hangers in the room, besides that 👍

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you for taking the time to provide us with a review and feedback. We are delighted to hear that your overall stay was positive. We apologize for any inconvenience caused by the lack of a table lamp and the limited number of coat hangers and towels in your room. Your feedback is invaluable and will be forwarded to the relevant team to be used in our evaluation process to improve the comfort and completeness of our room amenities. Thank you for your trust and suggestions. We look forward to welcoming you back again for an even better experience next time. Sincerely, The Management, Four Points by Sheraton Makassar

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A***a

10.0

/10

Reviewed 12 week(s) ago

very good and nice, next time I will stay here again

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay at Four Points by Sheraton Makassar and we are pleased to learn that you plan to stay with us again. We look forward to welcoming you back and providing you with an even better experience. Sincerely, The Management, Four Points by Sheraton Makassar

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Amar A.

Staycation

10.0

/10

Reviewed 13 week(s) ago

What a satisfactory staycation at Four Points by Sheraton Makassar! From checking in to the ambience, everything's perfection ✨. Can't wait to have another staycation in Four Points by Sheraton Makassar. Bintang 8 🙏🏻

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you so much for your wonderful and enthusiastic review! We are truly delighted to hear that you had such a satisfactory staycation experience at Four Points by Sheraton Makassar, from the check-in process to the ambience of the hotel. Your “Bintang 8” rating is an incredible compliment and means a great deal to our entire team! ✨🙏🏻 We are thrilled to know that you are already looking forward to your next staycation with us. We cannot wait to welcome you back and create another memorable experience for you! Warm regards from the Management, Four Points by Sheraton Makassar

D***a

Staycation

9.4

/10

Reviewed 13 week(s) ago

Will stay again if there are activities in the city area

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, We sincerely thank you for your trust and positive feedback. We are delighted to know that Four Points by Sheraton Makassar was your choice of accommodation during your trip to the city. We will always strive to provide the best service and ensure your utmost comfort during your stay. We look forward to welcoming you back in the future. Sincerely, The Management Team, Four Points by Sheraton Makassar

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Ida F. A.

Business

10.0

/10

Reviewed 14 week(s) ago

Recommended for future stay! Thank you so much.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you very much for your kind recommendation and wonderful support. We are delighted to know that you had a pleasant experience with us. It is our pleasure to have welcomed you, and we truly look forward to welcoming you back to Four Points by Sheraton Makassar for another enjoyable stay. Warm regards from the Management, Four Points by Sheraton Makassar

Ida F. A.

Business

10.0

/10

Reviewed 14 week(s) ago

Thank you so much as requested. We will stay again in the future.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you very much for your kind words and for choosing to stay with us. We are delighted to know that we were able to accommodate your request and make your stay a pleasant one. We truly appreciate your trust and look forward to welcoming you back to Four Points by Sheraton Makassar in the future. Warm regards from the Management, Four Points by Sheraton Makassar

A***s

Business

10.0

/10

Reviewed 15 week(s) ago

It was a really nice stay. We were also helped with early check-in. The food was delicious and varied. Thank you 🙏

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you were comfortable and enjoyed your stay at Four Points by Sheraton Makassar. We were happy to assist you with early check-in, and we are certainly pleased to hear that you enjoyed the diverse menu we offer. Thank you for your trust and appreciation. We look forward to welcoming you and your family back for an even better stay in the future. 🙏 Sincerely, The Management Team, Four Points by Sheraton Makassar

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P***a

10.0

/10

Reviewed 16 week(s) ago

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you so much for your kind and appreciative review. We are delighted to know that Four Points by Sheraton Makassar is your favorite hotel and that you enjoyed the comfort of our hotel and our diverse range of delicious cuisine. Thank God for your blessings and hopes. Your compliments and support are an encouragement to our entire team to provide the best service and offer even more comfortable and satisfying experiences to all our guests. We hope that Four Points by Sheraton Makassar will always be your preferred choice when you visit Makassar. See you again soon! Sincerely, The Management, Four Points by Sheraton Makassar

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Mustarah

Staycation

10.0

/10

Reviewed 16 week(s) ago

The service is very satisfying, never disappoints.

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Accommodation's Reply

06 Oct 2026

Dear Sir/Madam, Thank you very much for your review and compliments. We are delighted to know that our service was satisfactory and never disappointed you during your stay. Your trust and satisfaction motivate our entire team to strive for the best service and maintain the quality of our accommodations continuously. We hope to welcome you back to Four Points by Sheraton Makassar again. Sincerely, The Management, Four Points by Sheraton Makassar

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A***h

8.8

/10

Reviewed 16 week(s) ago

Breakfast has many menu choices.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you enjoyed our breakfast and were satisfied with the wide variety of options available. We are committed to maintaining the quality and variety of our food to ensure all our guests have a memorable breakfast experience. We look forward to welcoming you back to Four Points by Sheraton Makassar again. Sincerely, The Management Team, Four Points by Sheraton Makassar

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Septiyanti

Staycation

10.0

/10

Reviewed 16 week(s) ago

I only had time to take photos in the pool because swimming here is so much fun.

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you so much for your review and wonderful story. We are delighted to hear that you enjoyed swimming in our pool so much that you even took photos to remember it! 😊 We hope this enjoyable experience will be a cherished memory throughout your stay. We look forward to welcoming you back to explore other facilities at Four Points by Sheraton Makassar again. Sincerely, The Management, Four Points by Sheraton Makassar

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J***e

Business

8.5

/10

Reviewed 16 week(s) ago

for the hotel location and the food for breakfast outstanding

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that you were satisfied with the hotel's location and enjoyed our breakfast. Your compliments encourage our entire team to strive to provide the best service and experience for all our guests. We hope to welcome you back to Four Points by Sheraton Makassar again for another memorable stay. Sincerely, The Management Team, Four Points by Sheraton Makassar

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