How many rooms are available at Hotel Grand Pinus Berastagi?

Hotel Grand Pinus Berastagi has 18 rooms in total.

Does Hotel Grand Pinus Berastagi provide parking?

Yes, Hotel Grand Pinus Berastagi provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Grand Pinus Berastagi?

Hotel Grand Pinus Berastagi is well-known for its Room Comfort, Meal, Location, as reviewed by verified Traveloka guests.

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Hotel Grand Pinus Berastagi

Name: Hotel Grand Pinus Berastagi
Address: Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156, Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Sumatra Utara, 22156, Indonesia
Rating: 8.3

Hotels

Preferred Partner Plus

8.3

/10

Very Good

391 reviews

In the Area

See Map

Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

Excellent Mountain View

Located in Quiet Neighborhood

+2 more

Hotel Grand Pinus Berastagi is a hotel is located at Berastagi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Grand Pinus Berastagi

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What's around Hotel Grand Pinus Berastagi

Jl Letjend Jamin Ginting Desa Lau Gumba Berastagi Kab Karo Sumatera Utara, Berastagi, Karo, Sumatra Utara, Indonesia, 22156

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Discover More About Hotel Grand Pinus Berastagi

Location

Hotel Grand Pinus Berastagi is a hotel is located at Berastagi.

About Hotel Grand Pinus Berastagi

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Grand Pinus Berastagi will also give you a pleasant stay.

Hotel Grand Pinus Berastagi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Grand Pinus Berastagi is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Hotel Grand Pinus Berastagi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Grand Pinus Berastagi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Grand Pinus Berastagi is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Grand Pinus Berastagi is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Grand Pinus Berastagi is a wise choice for travelers visiting Berastagi.

All facilities in Hotel Grand Pinus Berastagi

Bar, Cafe and Lounge

Common Space

Lobby

Accommodation Services

Exterior

Food and Drinks

A la carte lunch
Breakfast
Breakfast and lunch
Breakfast (surcharge)
Brunch
Continental breakfast
Dining area
Hot breakfast
Snacks

General

Family room
Non-smoking room
Smoking area
Terrace

Public Facilities

Parking
Breakfast restaurant
Room service
WiFi in public area

In-room Facilities

Cable TV
Desk
Shower
TV

Nearby Facilities

ATM/Banking
Grocery
Laundry
Supermarket

Hotel Services

Front desk
24-hour Receptionist
Limited hours room service

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in Hotel Grand Pinus Berastagi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Grand Pinus Berastagi	18
Number of floors in Hotel Grand Pinus Berastagi	2
Another facilities in Hotel Grand Pinus Berastagi	A la carte lunch, Breakfast, Breakfast and lunch, Breakfast (surcharge), Brunch

Frequently asked question in Hotel Grand Pinus Berastagi

What are available facilities at Hotel Grand Pinus Berastagi?

There are top facilites at Hotel Grand Pinus Berastagi such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Grand Pinus Berastagi?

The standard check-in time at Hotel Grand Pinus Berastagi is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Grand Pinus Berastagi provide breakfast?

Yes, Hotel Grand Pinus Berastagi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Grand Pinus Berastagi?

Hotel Grand Pinus Berastagi is a 0.0-star hotel.

How many floors does Hotel Grand Pinus Berastagi have?

Hotel Grand Pinus Berastagi has 2 floors.

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More Reviews from Other Guests in Hotel Grand Pinus Berastagi

Overall Ratings & Reviews Hotel Grand Pinus Berastagi

Traveloka (391)

8.3

Very Good

From 391 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.2

Service and Facilites

8.1

People often mention about Hotel Grand Pinus Berastagi

All

Bedroom (26)

Ambiance (23)

Bathroom (21)

Distance to City Center (20)

Accessibility (20)

Staff Friendliness (20)

Hotel Area (18)

Surroundings (17)

Room Space (17)

Check-in/out Time (16)

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Traveler Reviews Hotel Grand Pinus Berastagi

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Customer reviews

J***y

10.0

/10

Reviewed 13 hour(s) ago

Great, friendly staff, affordable prices.

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J***T

Leisure

6.0

/10

Reviewed 3 day(s) ago

The hotel's location is good, but the bedroom smells musty, the bed is old-fashioned, there are cockroaches on the pillows, and the hot water doesn't work. For 500,000 Rupiah, it's very expensive.

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Accommodation's Reply

07 Jul 2026

Thank you for your feedback. We apologize for any inconvenience. Prices during peak weekend season may vary depending on demand from online retailers. Thank you.

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tamlog o.

9.0

/10

Reviewed 1 week(s) ago

There was still a lot of dust in the room.

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Accommodation's Reply

07 Jul 2026

Thank you for staying at Grand Pinus Hotel. Your feedback is very important to our improvement. Thank you.

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E***a

8.2

/10

Reviewed 2 week(s) ago

The hotel staff was friendly and very helpful. The TV wouldn't turn on. The bathroom sink was leaking. Maybe this can be fixed in the future 😊

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Thank you for staying at Grand Pinus Hotel. Your feedback is very important to our improvement. Thank you.

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A***r

Leisure

8.5

/10

Reviewed 2 week(s) ago

The hotel is very friendly to our wallet and the service from the receptionist is very good.

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Accommodation's Reply

07 Jul 2026

Thank you for staying at Grand Pinus Hotel. We look forward to seeing you again. Thank you.

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A***i

10.0

/10

Reviewed 2 week(s) ago

Thank you Grand Pinus, the hotel is nice, not far from the KFC restaurant

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1 people find it helpful

Accommodation's Reply

25 Jun 2026

Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.

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A***i

10.0

/10

Reviewed 2 week(s) ago

Thank you Grand Pine, the hotel is nice.

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Accommodation's Reply

25 Jun 2026

Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay and hope to see you again in the future.

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M***i

Leisure

8.2

/10

Reviewed 4 week(s) ago

The hotel was comfortable, but the service wasn't very warm. We only stayed one night, so otherwise, it was okay.

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Accommodation's Reply

25 Jun 2026

Thank you for staying at Grand Pinus Hotel. We are delighted that you enjoyed your stay. Thank you for your feedback, which will help us to improve. We look forward to seeing you again soon.

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M***n

8.0

/10

Reviewed 5 week(s) ago

Friendly staff, quick check-in, and decent comfort. The rooms are old, and the hot water doesn't work. The asphalt access road to the hotel is crumbling.

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3 people find it helpful

Accommodation's Reply

25 Jun 2026

Thank you for your feedback. Your suggestions are invaluable in helping us improve our products. We look forward to serving you again.

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K***a

Staycation

8.5

/10

Reviewed 7 week(s) ago

Please provide air freshener and camphor in the room and toilet, overall good.

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1 people find it helpful

Accommodation's Reply

25 May 2026

Thank you for your feedback. Your comments are invaluable for our improvement and encourage us to continue providing affordable, clean, and comfortable accommodation to our customers.

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B***a

5.0

/10

Reviewed 8 week(s) ago

It's absolutely filthy, unkempt, and you wake up feeling itchy. Highly not recommended.

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Accommodation's Reply

16 May 2026

Thank you for your feedback, madam. Your suggestions help us improve our accommodations. We always strive to provide our customers with affordable, clean, and comfortable lodging.

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B***a

5.3

/10

Reviewed 8 week(s) ago

The room was extremely dirty, smelled musty, and was poorly maintained. There was no cleanliness whatsoever. The bathroom amenities were incomplete. It was simply not good.

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Accommodation's Reply

16 May 2026

Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.

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a***l

6.4

/10

Reviewed 9 week(s) ago

The back of the hotel is very noisy, the beds are dirty

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1 people find it helpful

Accommodation's Reply

16 May 2026

Thank you for your feedback, madam. Your suggestions help us improve. We always strive to provide our customers with affordable, clean, and comfortable accommodations.

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Zulfadli S.

Staycation

9.4

/10

Reviewed 9 week(s) ago

First time staying here. The room was quite clean and comfortable. The staff was also quite friendly 👍

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Accommodation's Reply

08 May 2026

Thank you, Mr. Zulfadli. We are glad you enjoyed your stay at the Grand Pinus Berastagi Hotel. We always provide comfortable accommodations at reasonable prices. We hope to welcome you back again soon. Sincerely,

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F***r

8.8

/10

Reviewed 11 week(s) ago

Good, strategic location, quite good service.

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Accommodation's Reply

23 Apr 2026

Thank you for staying at Grand Pinus Hotel. We always provide comfortable and affordable accommodations to all our guests. Sincerely,

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Retno M.

8.5

/10

Reviewed 13 week(s) ago

It's fun, the water heater is great.

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Accommodation's Reply

14 Apr 2026

Thank you, Mr. Retno. We're glad you enjoyed your stay at the Grand Pinus. We look forward to seeing you again next time.

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W***i

Leisure

9.4

/10

Reviewed 13 week(s) ago

Very cool... Clean.. Tidy room.. Only the place in the hotel is a bit messy... Still I give it 10/10.

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Accommodation's Reply

14 Apr 2026

Thank you for your review and feedback. It helps us improve our services and increase customer satisfaction. We are committed to providing comfortable and affordable accommodations for our guests.

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Verified Traveler

Leisure

8.8

/10

Reviewed 13 week(s) ago

The friendly staff helped us choose our preferred room. This hotel is a great alternative if you're visiting Brastagi.

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1 people find it helpful

Accommodation's Reply

08 Apr 2026

Thank you for staying at Grand Pinus Hotel. We are delighted that all our guests enjoyed their stay at Grand Pinus Hotel. We look forward to seeing you again next time.

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P***T

8.5

/10

Reviewed 13 week(s) ago

Clean, good service and facilities

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1 people find it helpful

Accommodation's Reply

08 Apr 2026

Thank you! We're glad you enjoyed your stay at Grand Pinus. We look forward to seeing you again!

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D***a

6.6

/10

Reviewed 14 week(s) ago

The sound of the machine or something was really loud, the bed smelled of massage oil, it hadn't been cleaned, it was left by the previous guest.

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Accommodation's Reply

08 Apr 2026

We apologize for any inconvenience this may cause. We are working to resolve this issue. Thank you.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.