Does JW Marriott Hotel Surabaya provide parking?

Yes, JW Marriott Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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JW Marriott Hotel Surabaya

Name: JW Marriott Hotel Surabaya
Address: Jalan Embong Malang 85-89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261, Jalan Embong Malang 85-89, Jawa Timur, 60261, Indonesia
Rating: 8.9

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8.9

/10

Very Good

7,697 reviews

What Guests Say About Their Stay

Staff Friendliness (152)

Room Space (141)

Bedroom (140)

Taste (139)

Elok f.

9.7

/ 10

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

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Verified Traveler

10.0

/ 10

Thank you for the wonderful stay. The room was comfortable, the service was friendly, and the food was delicious. TOP!

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Mark T.

9.7

/ 10

The range of food available for breakfast was absolutely fantastic!! The staff were very helpful and friendly. This hotel really lives up to the JW Marriott brand.

H***a

9.7

/ 10

A great place to stay! Great food and top-notch services! Will be back! Thank you!

Furqon K.

10.0

/ 10

I really enjoyed the atmosphere here, especially my children and grandchildren were very happy, both the service, the room, and the food. Hopefully, I'll have the opportunity to come here again.

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In the Area

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Jalan Embong Malang 85-89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

Restaurant

24-Hour Front Desk

Parking

note: hotel was previously named JW Marriott Surabaya JW Marriott Hotel Surabaya is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in JW Marriott Hotel Surabaya

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60261

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Discover More About JW Marriott Hotel Surabaya

note: hotel was previously named JW Marriott Surabaya

Location

JW Marriott Hotel Surabaya is located in area / city Tegalsari.

About JW Marriott Hotel Surabaya

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JW Marriott Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

JW Marriott Hotel Surabaya is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in JW Marriott Hotel Surabaya

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Express check-in
Newspaper in lobby
Money changer
Multilingual staff
24-hour Receptionist

Transportation

Valet parking
Car rental
Security

Public Facilities

Coffee shop
Safety deposit box
Room service

Things to Do

Picnic area

Accessibilty

Disabled access friendly

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in JW Marriott Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time	From 14:00 - to 12:00 - 12:00
Available rooms at JW Marriott Hotel Surabaya	309
Number of floors in JW Marriott Hotel Surabaya	25
Another facilities in JW Marriott Hotel Surabaya	Express check-in, Newspaper in lobby, Money changer, Multilingual staff, 24-hour Receptionist

Frequently asked question in JW Marriott Hotel Surabaya

What are available facilities at JW Marriott Hotel Surabaya?

There are top facilites at JW Marriott Hotel Surabaya such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)

What is normal check-in & check-out time at JW Marriott Hotel Surabaya?

The standard check-in time at JW Marriott Hotel Surabaya is starting from From 14:00 while the latest check-out time is at 12:00 - 12:00

What is the star rating of JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya is a 0.0-star hotel.

How many floors does JW Marriott Hotel Surabaya have?

JW Marriott Hotel Surabaya has 25 floors.

How many rooms are available at JW Marriott Hotel Surabaya?

JW Marriott Hotel Surabaya has 309 rooms in total.

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More Reviews from Other Guests in JW Marriott Hotel Surabaya

Overall Ratings & Reviews JW Marriott Hotel Surabaya

Traveloka (7,228)

Other sources (469)

8.9

Very Good

From 7,228 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.2

Service and Facilites

9.2

People often mention about JW Marriott Hotel Surabaya

All

Staff Friendliness (89)

Room Space (85)

Bedroom (85)

Bathroom (83)

Taste (80)

Distance to City Center (75)

Variety (73)

Hotel Area (69)

Family Friendly (68)

Ambiance (68)

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Traveler Reviews JW Marriott Hotel Surabaya

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Customer reviews

Patrick J. L.

Leisure

9.6

/10

Reviewed 1 week(s) ago

The location is okay, but it's a bit congested in front of the TP. The only thing missing is the AC in the room, it's really hot...

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F***a

10.0

/10

Reviewed 3 week(s) ago

I really enjoyed my stay here. Want to come back again in the future.

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S***m

10.0

/10

Reviewed 3 week(s) ago

Good services and clean. Very good experience

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Elok f.

Staycation

9.7

/10

Reviewed 3 week(s) ago

I loved staying here, from the security staff, the receptionist especially (Mrs. Sri), the housekeeping staff, and the pool attendants were all amazing!! Glad to be back!! The pool is very clean.

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M***n

Leisure

10.0

/10

Reviewed 8 week(s) ago

If you're visiting here, try to avoid the weekend, as the atmosphere is pleasant, quiet, clean, and comfortable. Furthermore, taking the kids swimming is a real treat, as you won't have to worry about crowds of other guests.

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s***a

Business

8.5

/10

Reviewed 9 week(s) ago

The staff are very friendly and helpful.

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s***a

8.5

/10

Reviewed 9 week(s) ago

Thank you for your service and assistance

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Verified Traveler

Leisure

10.0

/10

Reviewed 9 week(s) ago

The location is strategic, walking distance to Tunjungan Plaza. You can also enjoy Car-Free Day on Sunday mornings. The evening dining options in front of the hotel are also quite extensive. It's simply top-notch.

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Rini a. t.

Staycation

9.4

/10

Reviewed 9 week(s) ago

Very pleasant atmosphere, friendly service.

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f***i

10.0

/10

Reviewed 10 week(s) ago

Looks like you'll be addicted to staying here

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M***a

Leisure

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly, the hotel is comfortable & clean.

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H***n

Staycation

10.0

/10

Reviewed 12 week(s) ago

The staff are all friendly, no hassle and didn't take long to check in 🥰

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1 people find it helpful

maya s.

Business

10.0

/10

Reviewed 12 week(s) ago

A luxury hotel with a strategic location. The staff is very helpful and friendly. The rooms are spacious and clean. The food is delicious and the service is excellent.

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T***I

10.0

/10

Reviewed 12 week(s) ago

Very happy. Very comfortable here. Clean, great view.

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N***G

Leisure

8.5

/10

Reviewed 13 week(s) ago

Nice pool & kids club, good food at pavillion

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Verified Traveler

Business

10.0

/10

Reviewed 13 week(s) ago

Thank you for the wonderful stay. The room was comfortable, the service was friendly, and the food was delicious. TOP!

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L***y

Leisure

9.7

/10

Reviewed 17 week(s) ago

Hotel staff from security, reception, restaurant... all are very friendly and welcoming

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1 people find it helpful

Mohammad T. H.

10.0

/10

Reviewed 17 week(s) ago

Overall it was okay, but there were 2 things that I criticized when I came with my family, the staff was not quick to help us to the car to unload and carry our things, and secondly, we arrived at the hotel at 4 pm but the room was not ready, we still had to wait about 45 minutes.

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Mark T.

Transit

9.7

/10

Reviewed 18 week(s) ago

The range of food available for breakfast was absolutely fantastic!! The staff were very helpful and friendly. This hotel really lives up to the JW Marriott brand.

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Verified Traveler

Staycation

10.0

/10

Reviewed 21 week(s) ago

The hotel is close to the mall so you can walk, the breakfast is complete and the rooms are spacious.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.