Mandarin Oriental Jakarta

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9.2
/10
Exceptional
2,184 reviews

What Guests Say About Their Stay

Room Space (109)
Staff Friendliness (107)
Bedroom (105)
Bathroom (100)

H***n

9.4
/ 10
A truly memorable and wonderful experience. From the moment I stepped out of the vehicle, I was greeted by the friendly staff, including the security guard. The receptionist was friendly. The room was immaculate, with a view of the Welcome Monument. The room was spotlessly clean with impeccable interior design. I stayed for two nights and thoroughly enjoyed the ambiance. Room service was excellent. The checkout process was very quick. In conclusion, from the moment I stepped out of the vehicle in the hotel lobby until I checked out after a two-night stay, this hotel left no room for negative comments. For me, everything was very satisfying. Awesome!
See original

M***a

10.0
/ 10
This place is perfect for a staycation! The rooms are clean, the vibe is comfortable, and the service is top-notch. I'll definitely be back!
See original

M***a

10.0
/ 10
This hotel is very comfortable, with clean and tidy rooms. The friendly service makes you feel at home during your stay. Recommended!
See original

N***g

10.0
/ 10
Very comfortable and quiet. We spent our honeymoon at Mandarin Oriental Jakarta. The service and cleanliness were excellent. Thanks.

L***o

10.0
/ 10
A respectable hotel that offers outstanding hospitality. Food offer was delicious and well presented. Thanks to Grace, Virella and all who made the stay exceptional.
In the Area
See Map
Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Mandarin Oriental Jakarta

Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
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Lobby Mandarin Oriental Jakarta
Lobby 2 Mandarin Oriental Jakarta

Discover More About Mandarin Oriental Jakarta

Location


Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin.

About Mandarin Oriental Jakarta

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mandarin Oriental Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Mandarin Oriental Jakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Mandarin Oriental Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Jakarta, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mandarin Oriental Jakarta.

If you plan to have a long-term stay, staying at Mandarin Oriental Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Mandarin Oriental Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Mandarin Oriental Jakarta will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mandarin Oriental Jakarta is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mandarin Oriental Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mandarin Oriental Jakarta.

All facilities in Mandarin Oriental Jakarta

Bar, Cafe and Lounge Mandarin Oriental Jakarta
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental Jakarta
Swimming Pool
Entertainment Facility Mandarin Oriental Jakarta
Entertainment Facility
Fitness Center Mandarin Oriental Jakarta
Fitness Center
Functional Hall Mandarin Oriental Jakarta
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Gluten-free meals
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER

Transportation

  • Airport transfer
  • Car rental
  • Garage
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet
  • Free WiFi

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Mandarin Oriental Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Merespon terhadap keputusan Kepala Dinas Pariwisata dan Ekonomi Kreatif Provinsi Daerah Khusus Ibukota Jakarta Nomor 586 Tahun 2021, tentang Pembatasan Kegiatan Masyarakat Level 3 Corona Virus Disease 2019, menetapkan pemberlakuan untuk pengunjung usia di bawah 12 (dua belas) tahun harus menunjukkan hasil negatif antigen (H-1)/PCR (H-2).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Jakarta
272
Number of floors in Mandarin Oriental Jakarta
26
Another facilities in Mandarin Oriental Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Mandarin Oriental Jakarta

What are available facilities at Mandarin Oriental Jakarta?
There are top facilites at Mandarin Oriental Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Jakarta provide breakfast?
Yes, Mandarin Oriental Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental Jakarta?
Mandarin Oriental Jakarta is a 5.0-star hotel.
How many floors does Mandarin Oriental Jakarta have?
Mandarin Oriental Jakarta has 26 floors.
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More Reviews from Other Guests in Mandarin Oriental Jakarta

Overall Ratings & Reviews Mandarin Oriental Jakarta

Traveloka (1,507)
Other sources (677)
9.1
Exceptional
From 1,507 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.3

People often mention about Mandarin Oriental Jakarta
All
Staff Friendliness (75)
Room Space (73)
Bedroom (68)
Bathroom (66)
Ambiance (63)
Hotel Area (62)
Distance to City Center (61)
Taste (59)
Accessibility (57)
Surroundings (55)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Mandarin Oriental Jakarta

Number of reviews per page
20
40
Customer reviews
Amin A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The parking is unsafe, and a cat got into my car's hood. This is a terrible situation for a luxury hotel like this.
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
A truly memorable and wonderful experience. From the moment I stepped out of the vehicle, I was greeted by the friendly staff, including the security guard. The receptionist was friendly. The room was immaculate, with a view of the Welcome Monument. The room was spotlessly clean with impeccable interior design. I stayed for two nights and thoroughly enjoyed the ambiance. Room service was excellent. The checkout process was very quick. In conclusion, from the moment I stepped out of the vehicle in the hotel lobby until I checked out after a two-night stay, this hotel left no room for negative comments. For me, everything was very satisfying. Awesome!
Read More
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Such a wonderful experience, the staff is also very helpful and friendly
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The room is very spacious, but unfortunately, it's not very soundproof. Sounds from outside are very audible.
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Find this review helpful?
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Good for all.. food and services.
Find this review helpful?
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Keep up the good hospitality for Mandarin Oriental.
Find this review helpful?
Jchandra
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was a great stay here. The location is the best.
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M***M
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's convenient, with everything close by. Plus, the night view is beautiful.
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Find this review helpful?
A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I arrived around 2:45 PM, but the receptionist told me the room wasn't ready at check-in (the receptionist had a rather sullen expression, maybe that's just how she is). Finally, when I left, I was informed that the room would be ready around 3:42 PM. At breakfast, I had to queue to get in, even though I was hungry after CFD and wanted to eat right away. I lined up from 8:20 AM to get a table around 9:00 AM, a wait of about 40 minutes. Luckily, breakfast was extended until 10:45 AM. Refilling of empty food took quite a while, even though it's a 5-star hotel, the service was slow. The food tasted average, not quite like a 5-star hotel. The food variety wasn't great (sorry, it's like a 3-star hotel). I've also stayed at the hotel next door, and the food was delicious and varied. Even though I booked less than 24 hours in advance, I WhatsApped the hotel to ask for a compliment because it was my husband's birthday. I was given a greeting mirror, cake-like towels, and a cake. Around 7:00 PM, housekeeping came to my room to ask if there were any shortcomings. I asked for four bottles of mineral water and two towels (whether as an apology for the late check-in or simply because that's the standard operating procedure). Because of the late check-in, we were also given a late check-out until 3:00 PM. The swimming pool is open until 9:00 PM, and the lifeguards are on standby—not just on standby, but actually supervising the swimmers (really responsible lifeguards). But overall, the service was good. The staff were friendly, from the security guard at the front check-in, but I was a little uncomfortable with the lady at reception. The breakfast staff were also friendly, always asking if there were any requests (the guy with the thick, center-parted hair, who, sorry, has slightly slanted eyes). As for suggestions, please improve the taste of the food and provide more variety, as this is a 5-star hotel located right in the heart of the capital, where guests aren't just anyone, as I see many expats visiting. Also, please split up the breakfast restaurant during peak season to avoid crowding in one area, as some guests may be in a hurry. Please also provide a designated person for the gym, as not everyone knows how to use the equipment. Thank you.
Read More
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Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel is very close to the GI, making it a great place to bring children and walk to the GI. The staff is very friendly and helpful. As for the food, I think it's more suitable for foreigners.
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1 people find it helpful
E***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Nice, clean, comfortable, big room
Translated by Google Icon
See original
3 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This place is perfect for a staycation! The rooms are clean, the vibe is comfortable, and the service is top-notch. I'll definitely be back!
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Find this review helpful?
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This hotel is very comfortable, with clean and tidy rooms. The friendly service makes you feel at home during your stay. Recommended!
Translated by Google Icon
See original
1 people find it helpful
Aswil N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staffs are very friendly and the food quality is the best.
Find this review helpful?
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very comfortable and quiet. We spent our honeymoon at Mandarin Oriental Jakarta. The service and cleanliness were excellent. Thanks.
1 people find it helpful
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
The room was okay, the facilities were okay. The breakfast was lacking in variety and tasted mediocre. Overall, a nice staycation during the Eid holiday.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Staff were friendly and very accommodating
Find this review helpful?
L***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
A respectable hotel that offers outstanding hospitality. Food offer was delicious and well presented. Thanks to Grace, Virella and all who made the stay exceptional.
Find this review helpful?
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The receptionist staff (the only one man at that time) was not helpful. I checked in at 2 pm for 2 nights stay and unfortunately our rooms [were] not available yet until 4.30pm. I’ll be okay if they informed [me] clearly and not let me keep asking after several times. I wish I will [have] had a late check out after this uncomfortable lateness.
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Find this review helpful?
Alhadi N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
A very nice hotel with spacious rooms. The service was very friendly and helpful. The facilities were very complete, although some of the equipment seemed old, but still very functional. The breakfast was varied and quite tasty. The location is right in front of the Hotel Indonesia roundabout, literally the center of Jakarta. The motorcycle parking procedures were a bit annoying, but the security guard explained everything well and was polite. Excellent hotel. Unfortunately, perhaps the only negative is the TV, which isn't a smart TV.
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Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Mandarin Oriental Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mandarin Oriental Jakarta

Traveloka (1,507)
Other sources (677)
9.1
Exceptional
From 1,507 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.3

People often mention about Mandarin Oriental Jakarta
All
Staff Friendliness (75)
Room Space (73)
Bedroom (68)
Bathroom (66)
Ambiance (63)
Hotel Area (62)
Distance to City Center (61)
Taste (59)
Accessibility (57)
Surroundings (55)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mandarin Oriental Jakarta

Number of reviews per page
20
40
Customer reviews
Amin A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The parking is unsafe, and a cat got into my car's hood. This is a terrible situation for a luxury hotel like this.
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
A truly memorable and wonderful experience. From the moment I stepped out of the vehicle, I was greeted by the friendly staff, including the security guard. The receptionist was friendly. The room was immaculate, with a view of the Welcome Monument. The room was spotlessly clean with impeccable interior design. I stayed for two nights and thoroughly enjoyed the ambiance. Room service was excellent. The checkout process was very quick. In conclusion, from the moment I stepped out of the vehicle in the hotel lobby until I checked out after a two-night stay, this hotel left no room for negative comments. For me, everything was very satisfying. Awesome!
Read More
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Such a wonderful experience, the staff is also very helpful and friendly
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The room is very spacious, but unfortunately, it's not very soundproof. Sounds from outside are very audible.
Translated by Google Icon
See original
Find this review helpful?
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Good for all.. food and services.
Find this review helpful?
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Keep up the good hospitality for Mandarin Oriental.
Find this review helpful?
Jchandra
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was a great stay here. The location is the best.
Translated by Google Icon
See original
Find this review helpful?
M***M
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It's convenient, with everything close by. Plus, the night view is beautiful.
Translated by Google Icon
See original
Find this review helpful?
A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I arrived around 2:45 PM, but the receptionist told me the room wasn't ready at check-in (the receptionist had a rather sullen expression, maybe that's just how she is). Finally, when I left, I was informed that the room would be ready around 3:42 PM. At breakfast, I had to queue to get in, even though I was hungry after CFD and wanted to eat right away. I lined up from 8:20 AM to get a table around 9:00 AM, a wait of about 40 minutes. Luckily, breakfast was extended until 10:45 AM. Refilling of empty food took quite a while, even though it's a 5-star hotel, the service was slow. The food tasted average, not quite like a 5-star hotel. The food variety wasn't great (sorry, it's like a 3-star hotel). I've also stayed at the hotel next door, and the food was delicious and varied. Even though I booked less than 24 hours in advance, I WhatsApped the hotel to ask for a compliment because it was my husband's birthday. I was given a greeting mirror, cake-like towels, and a cake. Around 7:00 PM, housekeeping came to my room to ask if there were any shortcomings. I asked for four bottles of mineral water and two towels (whether as an apology for the late check-in or simply because that's the standard operating procedure). Because of the late check-in, we were also given a late check-out until 3:00 PM. The swimming pool is open until 9:00 PM, and the lifeguards are on standby—not just on standby, but actually supervising the swimmers (really responsible lifeguards). But overall, the service was good. The staff were friendly, from the security guard at the front check-in, but I was a little uncomfortable with the lady at reception. The breakfast staff were also friendly, always asking if there were any requests (the guy with the thick, center-parted hair, who, sorry, has slightly slanted eyes). As for suggestions, please improve the taste of the food and provide more variety, as this is a 5-star hotel located right in the heart of the capital, where guests aren't just anyone, as I see many expats visiting. Also, please split up the breakfast restaurant during peak season to avoid crowding in one area, as some guests may be in a hurry. Please also provide a designated person for the gym, as not everyone knows how to use the equipment. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel is very close to the GI, making it a great place to bring children and walk to the GI. The staff is very friendly and helpful. As for the food, I think it's more suitable for foreigners.
Translated by Google Icon
See original
1 people find it helpful
E***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Nice, clean, comfortable, big room
Translated by Google Icon
See original
3 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This place is perfect for a staycation! The rooms are clean, the vibe is comfortable, and the service is top-notch. I'll definitely be back!
Translated by Google Icon
See original
Find this review helpful?
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This hotel is very comfortable, with clean and tidy rooms. The friendly service makes you feel at home during your stay. Recommended!
Translated by Google Icon
See original
1 people find it helpful
Aswil N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staffs are very friendly and the food quality is the best.
Find this review helpful?
N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very comfortable and quiet. We spent our honeymoon at Mandarin Oriental Jakarta. The service and cleanliness were excellent. Thanks.
1 people find it helpful
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
The room was okay, the facilities were okay. The breakfast was lacking in variety and tasted mediocre. Overall, a nice staycation during the Eid holiday.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Staff were friendly and very accommodating
Find this review helpful?
L***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
A respectable hotel that offers outstanding hospitality. Food offer was delicious and well presented. Thanks to Grace, Virella and all who made the stay exceptional.
Find this review helpful?
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The receptionist staff (the only one man at that time) was not helpful. I checked in at 2 pm for 2 nights stay and unfortunately our rooms [were] not available yet until 4.30pm. I’ll be okay if they informed [me] clearly and not let me keep asking after several times. I wish I will [have] had a late check out after this uncomfortable lateness.
Read More
Find this review helpful?
Alhadi N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
A very nice hotel with spacious rooms. The service was very friendly and helpful. The facilities were very complete, although some of the equipment seemed old, but still very functional. The breakfast was varied and quite tasty. The location is right in front of the Hotel Indonesia roundabout, literally the center of Jakarta. The motorcycle parking procedures were a bit annoying, but the security guard explained everything well and was polite. Excellent hotel. Unfortunately, perhaps the only negative is the TV, which isn't a smart TV.
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