How many rooms are available at Midtown Hotel Surabaya?

Midtown Hotel Surabaya has 197 rooms in total.

Does Midtown Hotel Surabaya provide parking?

Yes, Midtown Hotel Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Midtown Hotel Surabaya?

Midtown Hotel Surabaya is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Midtown Hotel Surabaya

Name: Midtown Hotel Surabaya
Address: Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262, Jalan Basuki Rahmat No. 76, Jawa Timur, 60262, Indonesia
Rating: 8.5

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8.5

/10

Very Good

10,878 reviews

What Guests Say About Their Stay

H***l

10.0

/ 10

The hotel staff was very friendly. The food was delicious and varied. The rooms were also nice and clean with a view of Tunjungan Plaza. Tunjungan Plaza is also very close, just a 650-meter walk. I was very satisfied with my stay here. 🤩🥰

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R***o

8.5

/ 10

Good great hotel and near Tunjungan Plaza. I'll stay again when I visit surabaya.

T***i

9.7

/ 10

The staff was very friendly, and the place was comfortable and made me feel at home. I initially had a lot of destinations I wanted to visit, but once I got to my room, I forgot all about it, feeling too lazy to go anywhere else.

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Melisa E.

9.7

/ 10

I really like this hotel; it's close to everything. The staff are all friendly, the rooms are very clean, and the service is excellent. I'll definitely stay here again next time I'm in Surabaya.

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indarto w.

9.7

/ 10

I've stayed at the Midtown Hotel twice and have consistently had a satisfying experience. Maintain the excellent service and performance.

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In the Area

See Map

Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Within walking distance to Shopping Spot

note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Midtown Hotel Surabaya

Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

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Discover More About Midtown Hotel Surabaya

note: hotel was previously named Midtown Hotel

Location
Midtown Hotel Surabaya is a hotel is located at Tegalsari.

About Midtown Hotel Surabaya

From business event to corporate gathering, Midtown Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Midtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Midtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Midtown Hotel Surabaya is the right place to stay.

All facilities in Midtown Hotel Surabaya

Entertainment Facility

Functional Hall

Lobby

Accommodation Services

Exterior

Food and Drinks

Bar
Breakfast
Show cooking restaurant
Vegetarian meal

Transportation

Secure parking
Valet parking

General

AC
Banquet
Connecting rooms
Family room
Smoking area

Accessibilty

Braille or raised signage
Wheelchair accessible

Business Facilities

Conference room
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Kids and Pets

Babysitting

Things to Do

Massage

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Accommodation Policy & General Information in Midtown Hotel Surabaya

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Midtown Hotel Surabaya	197
Number of floors in Midtown Hotel Surabaya	18
Another facilities in Midtown Hotel Surabaya	Bar, Breakfast, Show cooking restaurant, Vegetarian meal, Secure parking

Frequently asked question in Midtown Hotel Surabaya

What are available facilities at Midtown Hotel Surabaya?

There are top facilites at Midtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Midtown Hotel Surabaya?

The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Midtown Hotel Surabaya provide breakfast?

Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Midtown Hotel Surabaya?

Midtown Hotel Surabaya is a 3.0-star hotel.

How many floors does Midtown Hotel Surabaya have?

Midtown Hotel Surabaya has 18 floors.

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More Reviews from Other Guests in Midtown Hotel Surabaya

Overall Ratings & Reviews Midtown Hotel Surabaya

Traveloka (10,739)

Other sources (139)

8.6

Very Good

From 10,739 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.9

Service and Facilites

8.6

People often mention about Midtown Hotel Surabaya

All

Distance to City Center (266)

Staff Friendliness (246)

Bedroom (243)

Ambiance (218)

Room Space (207)

Bathroom (202)

Accessibility (200)

Surroundings (179)

Taste (175)

Hotel Area (170)

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Traveler Reviews Midtown Hotel Surabaya

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Customer reviews

Shinta D. J.

Staycation

10.0

/10

Reviewed 2 day(s) ago

All the staff are very friendly, and the food is really delicious.

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1 people find it helpful

Accommodation's Reply

12 Oct 2026

Dear Mr. Shinta DJ, This is a message from Midtown Hotel Surabaya: Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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R***n

9.7

/10

Reviewed 6 day(s) ago

It was a pleasant experience staying here, close to the city center, just walk to Tunjungan Plaza mall.

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Accommodation's Reply

08 Oct 2026

Dear Mr./Ms. R*n, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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A***n

8.5

/10

Reviewed 6 day(s) ago

Lots of ants have appeared in the room. Even after leaving the food out for a short time, it's already been infested with ants. Please fix this.

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2 people find it helpful

Accommodation's Reply

12 Oct 2026

Dear Ms./Mrs. A*n, Sincerely, Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience caused and will continue to strive to improve our service standards. We will ensure that such an incident does not happen again. Thank you again, and we hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Very good, strategic, and the staff are helpful.

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1 people find it helpful

Accommodation's Reply

08 Oct 2026

Dear Mr./Ms. G*t, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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Verified Traveler

Business

10.0

/10

Reviewed 1 week(s) ago

Friendly staff and good service

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Accommodation's Reply

06 Oct 2026

Dear Valued Guests, Midtown Hotel Surabaya extends a warm welcome to you. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will continue to strive to provide you with the best possible service. Thank you again, and we sincerely hope to welcome you back to Midtown Hotel Surabaya once more. Sincerely, Mitfahul Huda, Assistant Head of Front Office.

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F***r

Staycation

10.0

/10

Reviewed 1 week(s) ago

Friendly staff, very strategic location.

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Accommodation's Reply

05 Oct 2026

Dear Mr./Ms. F*r, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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R***u

Leisure

10.0

/10

Reviewed 2 week(s) ago

Hotel in the city center close to Surabaya kids' hangout spots🫰

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Accommodation's Reply

06 Oct 2026

Dear Mr./Ms. Ru, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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F***o

9.7

/10

Reviewed 2 week(s) ago

It's that comfortable. Late check-out is possible.

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1 people find it helpful

Accommodation's Reply

01 Oct 2026

Dear Mr./Ms. F*o, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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berlian P.

Business

8.5

/10

Reviewed 2 week(s) ago

+: Location close to TP, roadside, comfortable room, soft and comfortable mattress, luggage storage, friendly staff, close to everywhere, clean, non-itchy mattress, water dispenser outside the room, got the 18th floor, great view, super cold AC. -: Parking is not spacious, the room is not spacious, but it is sufficient if you are just staying alone. The shower in room 1803 was a bit troublesome, the towels were also a bit dull, the floor was not carpeted but there were hotel slippers.

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1 people find it helpful

Accommodation's Reply

30 Sep 2026

Dear Mr. Berlin P., This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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H***l

Staycation

10.0

/10

Reviewed 3 week(s) ago

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2 people find it helpful

Accommodation's Reply

30 Sep 2026

Dear Mr./Ms. H*l, This is a message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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i***i

Leisure

10.0

/10

Reviewed 3 week(s) ago

Every time I go to Surabaya, I always stay here. It's affordable, the service is good, the rooms are clean, and the location is strategic. It's a real treat.

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Accommodation's Reply

23 Sep 2026

Dear Ms./Mrs. I*i, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

The food served was very delicious and the hotel staff were very friendly and kind.

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1 people find it helpful

Accommodation's Reply

23 Sep 2026

Dear Guests, Welcome to Surabaya City Centre Hotel. Thank you for choosing our hotel as your accommodation during your trip to Surabaya. We greatly appreciate your feedback and will continue to strive to provide even better service in the future. Thank you again for your patronage. We look forward to welcoming you back again. Sincerely, Mikhatful Huda, Deputy Front Desk Manager

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R***o

Leisure

8.5

/10

Reviewed 4 week(s) ago

Good great hotel and near Tunjungan Plaza. I'll stay again when I visit surabaya.

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Accommodation's Reply

21 Sep 2026

Dear Mr./Mrs R***o Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager

Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

We planned to stay for a day, but ended up staying for two. Thanks for the warm welcome from all the friendly hotel staff. It's also close to the shopping center 👍

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Accommodation's Reply

17 Sep 2026

Dear Valued Guest, This is a message from Midtown Hotel Surabaya expressing our gratitude for choosing us for your visit to Surabaya. We appreciate your feedback and are committed to maintaining our highest standards of service. Once again, we thank you and sincerely hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Mitfahul Huda, Assistant Front Office Manager

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W***k

Business

10.0

/10

Reviewed 4 week(s) ago

Pokokx good 👍👍👍 don't hesitate anymore in Mildtown Surabaya

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Accommodation's Reply

21 Sep 2026

Dear Mr./Ms. W*ke, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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W***k

10.0

/10

Reviewed 4 week(s) ago

Close to TP on foot, friendly staff, fast check-in 👍👍👍

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1 people find it helpful

Accommodation's Reply

17 Sep 2026

Dear Mr./Ms. W*ke, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and welcome back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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T***a

9.4

/10

Reviewed 4 week(s) ago

From the moment I entered the room until I checked out, I heard the sound of chairs sliding. It was so loud in the middle of the night that I couldn't sleep. The sound only stopped at 1 a.m. And the sound above was very clearly audible, the sliding, whether human or something, was very noisy from 6 p.m. in the afternoon. There were several times of sliding, and it continued until 1 a.m. I was on the 9th floor, no. 918. (For the view and location, it's good, but that's all there is to it)

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Accommodation's Reply

17 Sep 2026

Dear Ms./Mrs. T*a, Sincerely, Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience caused and will continue to strive to improve our service standards. We will ensure that such an incident does not happen again. Thank you again, and we hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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Verified Traveler

9.4

/10

Reviewed 4 week(s) ago

Early check-in is possible, making it quite convenient. I think it's a good place to stay if you're in Surabaya for work or business.

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Accommodation's Reply

17 Sep 2026

Dear Valued Guest, Midtown Hotel Surabaya would like to inform you that we appreciate you choosing Midtown Hotel Surabaya for your visit. We appreciate your feedback and will continue to strive to maintain the highest standards of service. Once again, we thank you and sincerely hope to welcome you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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H***e

8.5

/10

Reviewed 5 week(s) ago

Good service, clean rooms and quite varied breakfast.

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Accommodation's Reply

17 Sep 2026

Dear Mr./Ms. H*e, This is a brief message from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We appreciate your feedback and will do our best to maintain the highest standards of service. Thank you again and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager

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Sameera N.

Transit

10.0

/10

Reviewed 5 week(s) ago

Very comfortable and modern hotel with an upscale feel. The room was well equipped, with a safe locker, universal power sockets, and a nice city view. The universal sockets and in-room safe were especially useful for us as international travelers. Breakfast was excellent, with a very wide variety of food, including three soup options, many savory dishes, and a good selection of desserts. It was hearty, filling, and one of the best breakfasts we had during our trip. The hotel also has in-house laundry, while reception can arrange pickup from outside laundries. Money changers, convenience stores, and shopping malls are nearby. Overall, a very convenient and comfortable stay in Surabaya.

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Accommodation's Reply

12 Sep 2026

Dear Mr. Sameera N. Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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