Novena Hotel Bandung

Hotels
Preferred Partner
8.1
/10
Very Good
2,889 reviews

What Guests Say About Their Stay

Room Space (65)
Staff Friendliness (63)
Hotel Area (58)
Bedroom (55)

N***u

9.7
/ 10
Absolutely the best.. Cheap, spacious, clean rooms. CS is also fast. Next time I go to Bandung, I have to stay here again 🥰
See original

I***E

10.0
/ 10
The rooms are spacious and clean. The service is friendly. The location is easily accessible. We highly recommend staying at Hotel Novena.
See original

mira f.

9.1
/ 10
The atmosphere and facilities are pleasant, the rooms are spacious and clean, the breakfast is varied, and the rooftop view is beautiful. My request for a connecting room was granted. If I return to Lembang, I will definitely stay here.
See original

Verified Traveler

10.0
/ 10
The hotel staff is friendly, the rooms are nice, spacious, and comfortable. The cleanliness is excellent, and the breakfast variety is extensive, perhaps we can expand it in the future :). The strategic location is midway between the city and Lembang, which is excellent. The security guards are also very friendly and helpful.
See original

Dian R.

10.0
/ 10
I’m very satisfied with my stay here! The staff were super friendly and helpful, the room was clean and comfortable, and the food was tasty. Great service overall... Would love to stay here again for a relaxing trip! 😊
In the Area
See Map
Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Novena Hotel Bandung is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Novena Hotel Bandung

Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391
Discover More Places
Lobby Novena Hotel Bandung
Lobby 2 Novena Hotel Bandung

Discover More About Novena Hotel Bandung

Location


Novena Hotel Bandung is a hotel is located at Setiabudi.

About Novena Hotel Bandung

Whether you are planning an event or other special occasions, Novena Hotel Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Novena Hotel Bandung.

Novena Hotel Bandung is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Novena Hotel Bandung will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Novena Hotel Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Novena Hotel Bandung, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Novena Hotel Bandung is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Novena Hotel Bandung.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novena Hotel Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Novena Hotel Bandung is the right place to stay.

All facilities in Novena Hotel Bandung

Swimming Pool Novena Hotel Bandung
Swimming Pool
Functional Hall Novena Hotel Bandung
Functional Hall
Lobby Novena Hotel Bandung
Lobby
Exterior Novena Hotel Bandung
Exterior
Bedroom Novena Hotel Bandung
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Things to Do

  • Massage
  • Spa

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Novena Hotel Bandung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Property will comply with the standard of Hygiene Protocol and Safety Inspection
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novena Hotel Bandung
125
Number of floors in Novena Hotel Bandung
6
Another facilities in Novena Hotel Bandung
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Novena Hotel Bandung

What are available facilities at Novena Hotel Bandung?
There are top facilites at Novena Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novena Hotel Bandung?
The standard check-in time at Novena Hotel Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Novena Hotel Bandung provide breakfast?
Yes, Novena Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novena Hotel Bandung?
Novena Hotel Bandung is a 3.0-star hotel.
How many floors does Novena Hotel Bandung have?
Novena Hotel Bandung has 6 floors.
See All

More Reviews from Other Guests in Novena Hotel Bandung

Overall Ratings & Reviews Novena Hotel Bandung

Traveloka (2,886)
Other sources (3)
8.2
Very Good
From 2,886 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.7

Location

8.5

Service and Facilites

8.3

People often mention about Novena Hotel Bandung
All
Room Space (48)
Staff Friendliness (47)
Hotel Area (45)
Bedroom (44)
Bathroom (43)
Taste (42)
Variety (41)
Family Friendly (38)
Ambiance (38)
Accessibility (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novena Hotel Bandung

Number of reviews per page
20
40
Customer reviews
D***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
The location is excellent, very strategic. The rooms are spacious and clean. The staff is friendly. The breakfast menu is not extensive and varied, but the taste is standard. My stay was a bit disrupted because I was suddenly woken up in the middle of the night by a loud banging noise, but I couldn't pinpoint the source.
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The hotel was clean and fragrant. The food was standard and lacked variety. The staff was friendly and helpful when needed. Hopefully, there will be changes to the menu and breakfast variety in the future. We didn't regret staying here with the family, especially as the kids loved playing in the pool. Snacks were available in the pool area at a reasonable price, even though they're on the hotel grounds.
Read More
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The food lacks variety and tastes very standard. Improve the taste and add more breakfast options if possible. Cleanliness is very satisfactory, and the staff are very responsive when needed. The hotel also smelled good when we arrived. We were a bit nervous because some reviews said the rooms were not clean. But thank God, we booked four Executive Queen rooms, and all were clean and fragrant. Please continue to improve the cleanliness of the hotel, and we were truly satisfied with our stay here. A plus point is the affordable snacks near the pool area, so it's not a burden for hotel guests. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Comfortable and clean. The Wi-Fi could be faster, as it's not accessible in the rooms.
Translated by Google Icon
See original
Find this review helpful?
t***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The breakfast menu lacks variety, especially the main dishes, with only capcay and chicken available. The rest of the menu is fine, especially the ambiance and the excellent room size.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Yudha P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and the location is strategically located on the roadside. The room is very clean, the bed and pillows are very comfortable, and there is a refrigerator that can make ice cubes. Coffee, tea, sugar, and other amenities are also complete. However, the TV is not big enough and there are not many options. Because I already have a cellphone, the TV is only for sound. The bathroom is also clean and well-equipped. For breakfast, perhaps it could be a bit of a complaint because it is a bit lacking in variety, and the taste is just so-so. The menu and taste of breakfast could be improved. However, the view during breakfast was really nice because the breakfast is located on the 7th floor.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
For a 3-star hotel, it's okay. Good, friendly service, and a standard breakfast. It's a shame the hotel is large but poorly maintained. There's no restaurant, only open for breakfast. 🥹
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
17 Jun 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
N***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Absolutely the best.. Cheap, spacious, clean rooms. CS is also fast. Next time I go to Bandung, I have to stay here again 🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jun 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Overall the room was okay, but the food was less varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Profile Picture
Amelia M. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's so good, next time I'll be here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
rifandi h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's quiet and the staff are friendly, they really helped me.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The accommodation and atmosphere are pleasant. Large swimming pool, friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
I***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are spacious and clean. The service is friendly. The location is easily accessible. We highly recommend staying at Hotel Novena.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
Eka k.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
The king-size bed didn't meet expectations, even though it was more expensive. The room wasn't clean, and the bathroom hexos was broken.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 May 2026
Good morning, Ms. Eka. Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation so that we can further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Adam D. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
The pillows had stains and were not very clean and the bathroom was not very clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Profile Picture
HERNY S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 9 week(s) ago
Just photos and videos of the hotel rooms do the talking.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr. Hernie S., Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation so that we can further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel
Translated by Google Icon
See original
Ardhytio N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Fun... Next time I'll stay there again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The room is comfortable, big, breakfast is less varied and standard, wifi is slow
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Andy K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
A comfortable, clean and pleasant place to stay again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
H***H
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Thank you for checking in at the Novena Hotel several times, along with your family, while visiting your child at the UPI campus. The feedback is that the TV can't access YouTube yet 🤭
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Novena Hotel Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novena Hotel Bandung

Traveloka (2,886)
Other sources (3)
8.2
Very Good
From 2,886 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.7

Location

8.5

Service and Facilites

8.3

People often mention about Novena Hotel Bandung
All
Room Space (48)
Staff Friendliness (47)
Hotel Area (45)
Bedroom (44)
Bathroom (43)
Taste (42)
Variety (41)
Family Friendly (38)
Ambiance (38)
Accessibility (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novena Hotel Bandung

Number of reviews per page
20
40
Customer reviews
D***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 day(s) ago
The location is excellent, very strategic. The rooms are spacious and clean. The staff is friendly. The breakfast menu is not extensive and varied, but the taste is standard. My stay was a bit disrupted because I was suddenly woken up in the middle of the night by a loud banging noise, but I couldn't pinpoint the source.
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The hotel was clean and fragrant. The food was standard and lacked variety. The staff was friendly and helpful when needed. Hopefully, there will be changes to the menu and breakfast variety in the future. We didn't regret staying here with the family, especially as the kids loved playing in the pool. Snacks were available in the pool area at a reasonable price, even though they're on the hotel grounds.
Read More
Translated by Google Icon
See original
Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
The food lacks variety and tastes very standard. Improve the taste and add more breakfast options if possible. Cleanliness is very satisfactory, and the staff are very responsive when needed. The hotel also smelled good when we arrived. We were a bit nervous because some reviews said the rooms were not clean. But thank God, we booked four Executive Queen rooms, and all were clean and fragrant. Please continue to improve the cleanliness of the hotel, and we were truly satisfied with our stay here. A plus point is the affordable snacks near the pool area, so it's not a burden for hotel guests. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Comfortable and clean. The Wi-Fi could be faster, as it's not accessible in the rooms.
Translated by Google Icon
See original
Find this review helpful?
t***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The breakfast menu lacks variety, especially the main dishes, with only capcay and chicken available. The rest of the menu is fine, especially the ambiance and the excellent room size.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Yudha P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and the location is strategically located on the roadside. The room is very clean, the bed and pillows are very comfortable, and there is a refrigerator that can make ice cubes. Coffee, tea, sugar, and other amenities are also complete. However, the TV is not big enough and there are not many options. Because I already have a cellphone, the TV is only for sound. The bathroom is also clean and well-equipped. For breakfast, perhaps it could be a bit of a complaint because it is a bit lacking in variety, and the taste is just so-so. The menu and taste of breakfast could be improved. However, the view during breakfast was really nice because the breakfast is located on the 7th floor.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Jun 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
A***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
For a 3-star hotel, it's okay. Good, friendly service, and a standard breakfast. It's a shame the hotel is large but poorly maintained. There's no restaurant, only open for breakfast. 🥹
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
17 Jun 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
N***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Absolutely the best.. Cheap, spacious, clean rooms. CS is also fast. Next time I go to Bandung, I have to stay here again 🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jun 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Overall the room was okay, but the food was less varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jun 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Profile Picture
Amelia M. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's so good, next time I'll be here again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Jun 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
rifandi h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's quiet and the staff are friendly, they really helped me.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The accommodation and atmosphere are pleasant. Large swimming pool, friendly staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
I***E
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The rooms are spacious and clean. The service is friendly. The location is easily accessible. We highly recommend staying at Hotel Novena.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
Eka k.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
The king-size bed didn't meet expectations, even though it was more expensive. The room wasn't clean, and the bathroom hexos was broken.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 May 2026
Good morning, Ms. Eka. Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation so that we can further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Adam D. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
The pillows had stains and were not very clean and the bathroom was not very clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 May 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Profile Picture
HERNY S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 9 week(s) ago
Just photos and videos of the hotel rooms do the talking.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Mr. Hernie S., Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation so that we can further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel
Translated by Google Icon
See original
Ardhytio N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Fun... Next time I'll stay there again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 May 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The room is comfortable, big, breakfast is less varied and standard, wifi is slow
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Andy K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
A comfortable, clean and pleasant place to stay again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management
Translated by Google Icon
See original
H***H
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Thank you for checking in at the Novena Hotel several times, along with your family, while visiting your child at the UPI campus. The feedback is that the TV can't access YouTube yet 🤭
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
28 Apr 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
Translated by Google Icon
See original
Number of reviews per page
20
40