What are available facilities at Novena Hotel Bandung?

There are top facilites at Novena Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novena Hotel Bandung?

The standard check-in time at Novena Hotel Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Novena Hotel Bandung provide breakfast?

Yes, Novena Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Novena Hotel Bandung?

Novena Hotel Bandung is a 3.0-star hotel.

How many floors does Novena Hotel Bandung have?

Novena Hotel Bandung has 6 floors.

How many rooms are available at Novena Hotel Bandung?

Novena Hotel Bandung has 125 rooms in total.

Does Novena Hotel Bandung provide parking?

Yes, Novena Hotel Bandung provides parking. Please confirm details directly with the hotel.

Does Novena Hotel Bandung have a swimming pool?

Yes, a swimming pool is available at Novena Hotel Bandung.

What do past guests say about Novena Hotel Bandung?

Novena Hotel Bandung is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

Novena Hotel Bandung

Name: Novena Hotel Bandung
Address: Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391, Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Jawa Barat, 40391, Indonesia
Rating: 8.1

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8.1

/10

Very Good

2,924 reviews

What Guests Say About Their Stay

Queen N.

9.7

/ 10

The place is clean and comfortable. The service is friendly. If you forget something, they'll contact you immediately. It's a must-visit.

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A***s

8.5

/ 10

A comfortable, easily accessible location. The rooms are very spacious for the price. The breakfast is varied and the staff are friendly.

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N***u

9.7

/ 10

Absolutely the best.. Cheap, spacious, clean rooms. CS is also fast. Next time I go to Bandung, I have to stay here again 🥰

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I***E

10.0

/ 10

The rooms are spacious and clean. The service is friendly. The location is easily accessible. We highly recommend staying at Hotel Novena.

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mira f.

9.1

/ 10

The atmosphere and facilities are pleasant, the rooms are spacious and clean, the breakfast is varied, and the rooftop view is beautiful. My request for a connecting room was granted. If I return to Lembang, I will definitely stay here.

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In the Area

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Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391

Main Facilities

AC

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Novena Hotel Bandung is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Novena Hotel Bandung

Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391

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Location

Novena Hotel Bandung is a hotel is located at Setiabudi.

About Novena Hotel Bandung

Whether you are planning an event or other special occasions, Novena Hotel Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Novena Hotel Bandung.

Novena Hotel Bandung is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Novena Hotel Bandung will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Novena Hotel Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Novena Hotel Bandung, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Novena Hotel Bandung is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Novena Hotel Bandung.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novena Hotel Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Novena Hotel Bandung is the right place to stay.

All facilities in Novena Hotel Bandung

Swimming Pool

Functional Hall

Lobby

Exterior

Bedroom

Public Facilities

Parking
Elevator
24-hour room service
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Cafe

General

AC
Ballroom
Banquet
Connecting rooms
Swimming pool
Smoking area

Business Facilities

Business center
Conference room
Meeting facilities
Projector

Hotel Services

Front desk
24-hour Receptionist
24-hour security

Things to Do

Massage
Spa

Accessibilty

Disabled access friendly
Wheelchair accessible

Connectivity

Free WiFi

Accommodation Policy & General Information in Novena Hotel Bandung

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Property will comply with the standard of Hygiene Protocol and Safety Inspection

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Novena Hotel Bandung	125
Number of floors in Novena Hotel Bandung	6
Another facilities in Novena Hotel Bandung	24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

More Reviews from Other Guests in Novena Hotel Bandung

Overall Ratings & Reviews Novena Hotel Bandung

Traveloka (2,921)

Other sources (3)

8.2

Very Good

From 2,921 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

7.8

Location

8.5

Service and Facilites

8.3

People often mention about Novena Hotel Bandung

All

Room Space (52)

Staff Friendliness (51)

Hotel Area (49)

Bedroom (47)

Bathroom (46)

Variety (46)

Taste (44)

Ambiance (42)

Family Friendly (41)

Accessibility (40)

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Traveler Reviews Novena Hotel Bandung

Number of reviews per page

20

40

Customer reviews

QN

Queen N.

Leisure

9.7

/10

Reviewed 4 day(s) ago

The place is clean and comfortable. The service is friendly. If you forget something, they'll contact you immediately. It's a must-visit.

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A***s

Leisure

8.5

/10

Reviewed 2 week(s) ago

The room was comfortable, although the bed was a bit short. The breakfast was delicious and comprehensive. The location was also strategic.

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1 people find it helpful

A***s

Leisure

8.5

/10

Reviewed 2 week(s) ago

A comfortable, easily accessible location. The rooms are very spacious for the price. The breakfast is varied and the staff are friendly.

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A***s

Leisure

8.8

/10

Reviewed 2 week(s) ago

The hotel staff, from the security guard to the receptionist, are friendly. The rooms are spacious and clean for the price. Its central location between Bandung and Lembang makes it convenient. So far, so good.

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RA

R.A.Rizka A.

9.4

/10

Reviewed 3 week(s) ago

It was good! Room clean, meals good but you may add more options, facilities good. Overall it was great!!

1 people find it helpful

N***i

9.4

/10

Reviewed 3 week(s) ago

Cheap and clean hotels are only here

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

Thank you for your valuable review and kind words. We are delighted to hear that you had a wonderful time at Novena Hotel. We are committed to providing you with an unforgettable experience through attentive service, excellent facilities, and a comfortable atmosphere. We will do our best to ensure an even more satisfying experience on your next visit. Sincerely, The Management of Novena Hotel

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N***i

Leisure

10.0

/10

Reviewed 3 week(s) ago

My favorite hotel when I go to Lembang.

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Accommodation's Reply

30 Jul 2026

Thank you for your review and compliments. We are delighted that you enjoyed your stay at Novena Hotel. We strive to provide a memorable stay with friendly service, quality amenities, and a warm and comfortable atmosphere. We hope to welcome you back again and provide an even more special experience on your next visit. Sincerely, The Management Team, Novena Hotel

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A

AzizSusanto

Staycation

10.0

/10

Reviewed 3 week(s) ago

This is my 4th time staying here. Recommended if you are in Dilembang. Next time I will definitely stay here again.

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1 people find it helpful

Accommodation's Reply

30 Jul 2026

Thank you for your review and compliments. We are delighted that you enjoyed your stay at Novena Hotel. We strive to provide a memorable stay with friendly service, quality amenities, and a warm and comfortable atmosphere. We hope to welcome you back again and provide an even more special experience on your next visit. Sincerely, The Management Team, Novena Hotel

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B***e

Staycation

8.8

/10

Reviewed 5 week(s) ago

I think it's okay if we spent a day to escape from reality. I got a best view in my room, the air of Lembang and anything more than that. But, unfortunately, the internet still might be a concern since I stayed, I cannot connect right through Wi-Fi.

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Accommodation's Reply

27 Jul 2026

Thank you for your kind review. We’re delighted you enjoyed the beautiful view and the refreshing atmosphere of Lembang. We sincerely apologize for the inconvenience with the Wi-Fi connection during your stay. Your feedback has been shared with our team for improvement. We look forward to welcoming you back for a better experience. Warm regards, Novena Management Team

l***i

Staycation

5.0

/10

Reviewed 6 week(s) ago

The windows in executive room 617 are not sealed, so the cold wind from outside automatically comes in.

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Accommodation's Reply

15 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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Verified Traveler

Leisure

9.3

/10

Reviewed 6 week(s) ago

The room was clean and comfortable, but the variety of food for breakfast was very limited.

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Accommodation's Reply

14 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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R***a

10.0

/10

Reviewed 7 week(s) ago

The best, I think if I go to Bandung I will come back to this hotel.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management

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D***i

Staycation

9.3

/10

Reviewed 7 week(s) ago

The room is comfortable, makes you feel at home.

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Accommodation's Reply

08 Jul 2026

Thank you for your positive review and rating of Novena Hotel Bandung. We are delighted to know you enjoyed your stay. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back again 😊 Sincerely, The Novena Hotel Management

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D***a

8.7

/10

Reviewed 7 week(s) ago

The location is excellent, very strategic. The rooms are spacious and clean. The staff is friendly. The breakfast menu is not extensive and varied, but the taste is standard. My stay was a bit disrupted because I was suddenly woken up in the middle of the night by a loud banging noise, but I couldn't pinpoint the source.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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Y***a

Leisure

9.7

/10

Reviewed 7 week(s) ago

The hotel was clean and fragrant. The food was standard and lacked variety. The staff was friendly and helpful when needed. Hopefully, there will be changes to the menu and breakfast variety in the future. We didn't regret staying here with the family, especially as the kids loved playing in the pool. Snacks were available in the pool area at a reasonable price, even though they're on the hotel grounds.

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Accommodation's Reply

08 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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Y***a

Leisure

9.7

/10

Reviewed 7 week(s) ago

The food lacks variety and tastes very standard. Improve the taste and add more breakfast options if possible. Cleanliness is very satisfactory, and the staff are very responsive when needed. The hotel also smelled good when we arrived. We were a bit nervous because some reviews said the rooms were not clean. But thank God, we booked four Executive Queen rooms, and all were clean and fragrant. Please continue to improve the cleanliness of the hotel, and we were truly satisfied with our stay here. A plus point is the affordable snacks near the pool area, so it's not a burden for hotel guests. Thank you.

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Accommodation's Reply

08 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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A***a

8.5

/10

Reviewed 7 week(s) ago

Comfortable and clean. The Wi-Fi could be faster, as it's not accessible in the rooms.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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t***b

Leisure

9.1

/10

Reviewed 8 week(s) ago

The breakfast menu lacks variety, especially the main dishes, with only capcay and chicken available. The rest of the menu is fine, especially the ambiance and the excellent room size.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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Yudha P.

Leisure

10.0

/10

Reviewed 10 week(s) ago

The hotel staff is friendly, and the location is strategically located on the roadside. The room is very clean, the bed and pillows are very comfortable, and there is a refrigerator that can make ice cubes. Coffee, tea, sugar, and other amenities are also complete. However, the TV is not big enough and there are not many options. Because I already have a cellphone, the TV is only for sound. The bathroom is also clean and well-equipped. For breakfast, perhaps it could be a bit of a complaint because it is a bit lacking in variety, and the taste is just so-so. The menu and taste of breakfast could be improved. However, the view during breakfast was really nice because the breakfast is located on the 7th floor.

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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A***s

8.5

/10

Reviewed 10 week(s) ago

For a 3-star hotel, it's okay. Good, friendly service, and a standard breakfast. It's a shame the hotel is large but poorly maintained. There's no restaurant, only open for breakfast. 🥹

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3 people find it helpful

Accommodation's Reply

17 Jun 2026

Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.

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Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.