Novena Hotel Bandung is a 3-star hotels that has been welcoming guests since 2017.
Novena Hotel Bandung is part of Independent under Independent.
There are 125 rooms spread across 6 floors.
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Novena Hotel Bandung
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8.1
/10
Very Good
2,927 reviews
What Guests Say About Their Stay
Mega T. S.
8.5
/ 10
I've stayed here many times, the rooms and facilities are very comfortable.
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c***y
10.0
/ 10
So far, the stay was very comfortable, from check-in it was also smooth, the view during breakfast was very nice, recommended for staying with family.
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Queen N.
9.7
/ 10
The place is clean and comfortable. The service is friendly. If you forget something, they'll contact you immediately. It's a must-visit.
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A***s
8.5
/ 10
A comfortable, easily accessible location. The rooms are very spacious for the price. The breakfast is varied and the staff are friendly.
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N***u
9.7
/ 10
Absolutely the best.. Cheap, spacious, clean rooms. CS is also fast. Next time I go to Bandung, I have to stay here again 🥰
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In the Area
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Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391
Main Facilities
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This accommodation offers:
Swimming pool
Parking
Elevator
Wheelchair accessible
What's around Novena Hotel Bandung
Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia, Setiabudi, Bandung, Jawa Barat, Indonesia, 40391
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Discover More About Novena Hotel Bandung
General Information
Novena Hotel Bandung is a 3-star hotels that has been welcoming guests since 2017. Novena Hotel Bandung is part of Independent under Independent. There are 125 rooms spread across 6 floors.
Location
Located at Jalan Dr. Setiabudi, Gudangkahuripan, Bandung City, West Java, Indonesia in Bandung, Indonesia. Those looking to explore will find Masjid Mulyamekar, Taman Gasibu, and NESAS VIKING SCHOOL nearby.
Facilities & Amenities
Novena Hotel Bandung has Swimming pool, Parking, Elevator, Wheelchair accessible, BREAKFAST_AVAILABLE, and more.
Business Facilities
For guests traveling for work, Novena Hotel Bandung has Conference room and Meeting facilities available.
Dining
Guests can stop by the café.
Contact
Email: ecommerce.novenahotel@gmail.com
Phone number: +622282005585
Website: www.novenahotel.com
All facilities in Novena Hotel Bandung
Facility
- Swimming pool
Others
Meals & Dining
- Breakfast
- Breakfast buffet
- Café
Public Facilities
- Room service
- Elevator
Business Facilities
- Projector
- Conference room
- Meeting facilities
Connectivity
- Wi-Fi
- Wi-Fi in public areas
Activity & Leisure
- Massage
- Spa
Accommodation Facilities
- Smoking area
- Car park
Accessibility
- Wheelchair accessible
Guest Services
- 24-hour security
- Front desk
- 24-hour front desk
Accommodation Policy & General Information in Novena Hotel Bandung
Important Notice
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Novena Hotel Bandung | 125 |
Number of floors in Novena Hotel Bandung | 6 |
Another facilities in Novena Hotel Bandung | Breakfast, Breakfast buffet, Café, Room service, Elevator |
Frequently asked question in Novena Hotel Bandung
What is normal check-in & check-out time at Novena Hotel Bandung?
The standard check-in time at Novena Hotel Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Novena Hotel Bandung provide breakfast?
Yes, Novena Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Novena Hotel Bandung
Novena Hotel Bandung has a 3.0-star rating.
How many floors does Novena Hotel Bandung have?
Novena Hotel Bandung has 6.
How many rooms are available at Novena Hotel Bandung
Novena Hotel Bandung has 125.
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More Reviews from Other Guests in Novena Hotel Bandung
Overall Ratings & Reviews Novena Hotel Bandung
Traveloka (2,924)
Other sources (3)
8.2
Very Good
From 2,924 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
7.8
Location
8.5
Service and Facilites
8.3
People often mention about Novena Hotel Bandung
All
Room Space (57)
Staff Friendliness (55)
Hotel Area (52)
Bedroom (50)
Variety (49)
Bathroom (48)
Family Friendly (47)
Ambiance (47)
Taste (47)
Accessibility (44)
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Traveler Reviews Novena Hotel Bandung
Number of reviews per page
20
40
Customer reviews
MT
Mega T. S.
8.5
/10
Reviewed 4 day(s) ago
I've stayed here many times, the rooms and facilities are very comfortable.
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TH
TRI H. K.
10.0
/10
Reviewed 3 week(s) ago
The food is varied and delicious, the staff are also friendly.
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Accommodation's Reply
21 Oct 2026
Dear Mr. Tri H. Ke., Thank you for your kind review! 😊 We are delighted to hear that you enjoyed our diverse menu and were impressed by the friendliness of the Novena Hotel staff. We hope to welcome you again and wish you continued positive experiences! Sincerely, The Novena Hotel Management
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c***y
10.0
/10
Reviewed 3 week(s) ago
So far, the stay was very comfortable, from check-in it was also smooth, the view during breakfast was very nice, recommended for staying with family.
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Accommodation's Reply
21 Oct 2026
Dear c*y, Thank you for choosing Novena Hotel! 😊 We are delighted that you enjoyed your comfortable stay, a smooth check-in, and that you enjoyed the view while having breakfast. Thank you also for your recommendation. We hope to welcome you and your family again soon! Sincerely, The Novena Hotel Management
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AA
Alfiqri A.
8.5
/10
Reviewed 5 week(s) ago
It soo sooo for staycationnnnm
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Accommodation's Reply
07 Oct 2026
Dear Mr.Alfiqri A. ,
Thank you for your kind feedback. We are delighted to know that you enjoyed your stay and found Novena Hotel comfortable. We look forward to welcoming you again.
Warm regards,
Management Novena Hotel
AA
Alfiqri A.
10.0
/10
Reviewed 5 week(s) ago
It so good and comfyyy placeee
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Accommodation's Reply
07 Oct 2026
Dear Mr.Alfiqri A. ,
Thank you for your kind feedback. We are delighted to know that you enjoyed your stay and found Novena Hotel comfortable. We look forward to welcoming you again.
Warm regards,
Management Novena Hotel
R***a
Staycation
10.0
/10
Reviewed 6 week(s) ago
A very luxurious and affordable hotel... and my absolute favorite hotel because it's kid-friendly.
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Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. Ra, Thank you for your review and your trust in Novena Hotel. We are delighted to hear that you felt comfortable during your stay and enjoyed our family-friendly facilities. We sincerely hope to welcome you and your family back to Novena Hotel again. Sincerely, The Novena Hotel Management
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R***i
8.7
/10
Reviewed 7 week(s) ago
Unfortunately, the restaurant in the pool area is never open, so you can't buy coffee or snacks to enjoy the evening atmosphere.
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Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. R*i, Thank you for your feedback. We apologize for any inconvenience caused regarding the poolside restaurant service. Your feedback is very important to us, and we will use it as a basis for our evaluation to improve our comfort and services in the future. Sincerely, The Novena Hotel Management Team
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W***u
Leisure
10.0
/10
Reviewed 7 week(s) ago
Cold and Cool Atmosphere for the Morning
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Accommodation's Reply
07 Oct 2026
Dear Mr. Wu, Thank you for your positive rating and review. We are delighted to hear that you enjoyed the cool morning atmosphere at Novena Hotel. We sincerely hope to welcome you again. Sincerely, The Novena Hotel Management
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R***u
Leisure
9.1
/10
Reviewed 8 week(s) ago
The staff at Novena Hotel are very friendly. The receptionist was very kind and offered connecting rooms. The security guards were also friendly. The Wi-Fi was smooth. Bathroom cleanliness could be improved.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. Ru, Thank you for your review and compliments on Novena Hotel. We appreciate your feedback regarding cleanliness and will use it in our evaluation to improve the quality of our service and guest comfort. We hope to provide you with an even better experience on your next stay. Sincerely, The Management Team, Novena Hotel
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N***h
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and the hotel is clean.
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Accommodation's Reply
15 Sep 2026
Dear Mr./Ms. N*h, Thank you for your positive review and appreciation of Novena Hotel. We greatly appreciate your comments regarding the cleanliness during your stay. Maintaining cleanliness, comfort, and quality of service is our commitment to providing the best possible experience for all our guests. We hope to welcome you back to Novena Hotel again in the future. Sincerely, The Management Team, Novena Hotel
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QN
Queen N.
Leisure
9.7
/10
Reviewed 12 week(s) ago
The place is clean and comfortable. The service is friendly. If you forget something, they'll contact you immediately. It's a must-visit.
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3 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Ms. Queen N, Thank you for your kind review and your trust in Novena Hotel. We are delighted to know that you enjoyed your stay with us. We sincerely hope to welcome you again. Sincerely, The Management Team, Novena Hotel
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A***s
Leisure
8.5
/10
Reviewed 13 week(s) ago
The room was comfortable, although the bed was a bit short. The breakfast was delicious and comprehensive. The location was also strategic.
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2 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. A*s, Thank you for your kind review and your trust in Novena Hotel. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again. Sincerely, The Novena Hotel Management
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A***s
Leisure
8.5
/10
Reviewed 13 week(s) ago
A comfortable, easily accessible location. The rooms are very spacious for the price. The breakfast is varied and the staff are friendly.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. A*s, Thank you for taking the time to write a positive review about your stay at Novena Hotel. We are delighted to hear that you were comfortable and satisfied with the services and facilities we provided. Your compliments motivate our entire team to strive for the best service and create memorable stays for all guests. We hope to welcome you back to Novena Hotel again. Sincerely, The Novena Hotel Management
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A***s
Leisure
8.8
/10
Reviewed 13 week(s) ago
The hotel staff, from the security guard to the receptionist, are friendly. The rooms are spacious and clean for the price. Its central location between Bandung and Lembang makes it convenient. So far, so good.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear Mr./Ms. A*s, Thank you for taking the time to write a positive review about your stay at Novena Hotel. We are delighted to hear that you were comfortable and satisfied with the services and facilities we provided. Your compliments motivate our entire team to strive for the best service and create memorable stays for all guests. We hope to welcome you back to Novena Hotel again. Sincerely, The Novena Hotel Management
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RA
R.A.Rizka A.
9.4
/10
Reviewed 14 week(s) ago
It was good! Room clean, meals good but you may add more options, facilities good. Overall it was great!!
1 people find it helpful
Accommodation's Reply
24 Aug 2026
Dear R.A.Rizka A,
Thank you for taking the time to share your wonderful feedback about Novena Hotel. We are delighted to know that you enjoyed your stay and were satisfied with our service and facilities.
Your kind words are a great motivation for our entire team to continue providing warm hospitality and memorable experiences for every guest.
We truly appreciate your support and look forward to welcoming you back to Novena Hotel in the near future.
Warm regards,
Novena Hotel Management
N***i
9.4
/10
Reviewed 15 week(s) ago
Cheap and clean hotels are only here
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2 people find it helpful
Accommodation's Reply
30 Jul 2026
Thank you for your valuable review and kind words. We are delighted to hear that you had a wonderful time at Novena Hotel. We are committed to providing you with an unforgettable experience through attentive service, excellent facilities, and a comfortable atmosphere. We will do our best to ensure an even more satisfying experience on your next visit. Sincerely, The Management of Novena Hotel
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N***i
Leisure
10.0
/10
Reviewed 15 week(s) ago
My favorite hotel when I go to Lembang.
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Accommodation's Reply
30 Jul 2026
Thank you for your review and compliments. We are delighted that you enjoyed your stay at Novena Hotel. We strive to provide a memorable stay with friendly service, quality amenities, and a warm and comfortable atmosphere. We hope to welcome you back again and provide an even more special experience on your next visit. Sincerely, The Management Team, Novena Hotel
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A
AzizSusanto
Staycation
10.0
/10
Reviewed 15 week(s) ago
This is my 4th time staying here. Recommended if you are in Dilembang. Next time I will definitely stay here again.
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3 people find it helpful
Accommodation's Reply
30 Jul 2026
Thank you for your review and compliments. We are delighted that you enjoyed your stay at Novena Hotel. We strive to provide a memorable stay with friendly service, quality amenities, and a warm and comfortable atmosphere. We hope to welcome you back again and provide an even more special experience on your next visit. Sincerely, The Management Team, Novena Hotel
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B***e
Staycation
8.8
/10
Reviewed 16 week(s) ago
I think it's okay if we spent a day to escape from reality. I got a best view in my room, the air of Lembang and anything more than that. But, unfortunately, the internet still might be a concern since I stayed, I cannot connect right through Wi-Fi.
Find this review helpful?
Accommodation's Reply
27 Jul 2026
Thank you for your kind review. We’re delighted you enjoyed the beautiful view and the refreshing atmosphere of Lembang.
We sincerely apologize for the inconvenience with the Wi-Fi connection during your stay. Your feedback has been shared with our team for improvement.
We look forward to welcoming you back for a better experience.
Warm regards,
Novena Management Team
l***i
Staycation
5.0
/10
Reviewed 17 week(s) ago
The windows in executive room 617 are not sealed, so the cold wind from outside automatically comes in.
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Accommodation's Reply
15 Jul 2026
Thank you for your feedback. We apologize for the unpleasant experience you had during your stay at Novena Hotel Bandung. Your feedback is very important to us, and we will use it as a basis for our evaluation to further improve our services. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, The Management Team, Novena Hotel.
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Number of reviews per page
20
40
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