Does Novotel Pekanbaru have a swimming pool?

Yes, a swimming pool is available at Novotel Pekanbaru.

Does Novotel Pekanbaru provide airport transfer?

Yes, Novotel Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Novotel Pekanbaru?

Novotel Pekanbaru is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Novotel Pekanbaru

Name: Novotel Pekanbaru
Address: Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jalan Riau No. 59, Riau, 28154, Indonesia
Rating: 8.5

Hotels

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8.5

/10

Very Good

3,076 reviews

What Guests Say About Their Stay

Room Space (63)

Ambiance (62)

Bedroom (62)

Staff Friendliness (60)

A***h

10.0

/ 10

My first stay here was absolutely delightful. From the moment I arrived, even though I only had two small suitcases, the staff immediately prepared a trolley and escorted me to my room. The staff were incredibly friendly. The hotel was clean from every angle. The breakfast was also varied. I'll likely stay here again if I come to PKU.

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CHONG C. S.

9.7

/ 10

The services match the renowned reputation. Really impressed by the quick room service to receptionist notifying a customer if any valuables being left behind (5 mins) after check out. For travelers that want a peace of mind, highly recommend this Hotel.

T***m

9.4

/ 10

The service is very good, the rooms are clean, recommended and you won't regret staying here for the money you pay.

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Paul Ang

9.7

/ 10

Hotel staff were friendly, courteous, and professional. No issues with the room and it's well stocked; all the basic toiletries are provided, you wouldn't need to bring any unless you have specific products you need to use. Will definitely stay here again during my next visit.

Uci W.

8.5

/ 10

Comfortable room, good food, good WiFi connection, hotel subscriptions every trip Pekanbaru, recommended.

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In the Area

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Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Novotel Pekanbaru is a hotel is located at Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Novotel Pekanbaru

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What's around Novotel Pekanbaru

Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154

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Discover More About Novotel Pekanbaru

Location

Novotel Pekanbaru is a hotel is located at Senapelan.

About Novotel Pekanbaru

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Pekanbaru.

All facilities in Novotel Pekanbaru

Others

Hotel Services

Concierge
Express check-out
24-hour Receptionist

Transportation

Bus/truck parking
Airport transfer

Public Facilities

Parking
WiFi in public area

Kids and Pets

Babysitting with surcharge

Things to Do

Outdoor pool

General

Swimming pool

Accommodation Policy & General Information in Novotel Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Novotel Pekanbaru	15
Another facilities in Novotel Pekanbaru	Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Airport transfer

Frequently asked question in Novotel Pekanbaru

What are available facilities at Novotel Pekanbaru?

There are top facilites at Novotel Pekanbaru such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Novotel Pekanbaru?

The standard check-in time at Novotel Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Novotel Pekanbaru?

Novotel Pekanbaru is a 4.0-star hotel.

How many floors does Novotel Pekanbaru have?

Novotel Pekanbaru has 15 floors.

Does Novotel Pekanbaru provide parking?

Yes, Novotel Pekanbaru provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Novotel Pekanbaru

Overall Ratings & Reviews Novotel Pekanbaru

Traveloka (2,965)

Other sources (111)

8.6

Very Good

From 2,965 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.6

People often mention about Novotel Pekanbaru

All

Staff Friendliness (42)

Ambiance (38)

Bedroom (38)

Room Space (36)

Bathroom (36)

Variety (36)

Hotel Area (34)

Surroundings (33)

Taste (33)

Accessibility (32)

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Traveler Reviews Novotel Pekanbaru

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Customer reviews

s***i

10.0

/10

Reviewed 2 week(s) ago

Nice and comfortable, good breakfast.

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rizki h.

8.2

/10

Reviewed 4 week(s) ago

I've stayed here several times. But this time, check-in was a bit uncomfortable. I had to wait until 4:30 PM to get into my room. And even then, only one room was ready.

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A***h

Leisure

10.0

/10

Reviewed 6 week(s) ago

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F***y

Transit

8.5

/10

Reviewed 8 week(s) ago

Hello Pekanbaru. My stay here was a great experience. Ambiance/Facilities: Comfortable and suitable for a staycation with kids. Food: Breakfast was delicious and the variety was good. Staff Assistance: The staff were indifferent and unfriendly. We didn't even have a housekeeper to help us carry our luggage. Highlights: The kids had fun in the pool. Price: Expensive. Location: [Describe the hotel's location, e.g., strategic location close to...]

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1 people find it helpful

Dani A. G.

Staycation

10.0

/10

Reviewed 8 week(s) ago

One of the most comfortable hotels in Pekanbaru. The staff is friendly, the rooms are clean and fragrant, the air conditioning is cool, the parking lot is spacious, the mall is close, the lobby is spacious, and there are massage chairs. The swimming pool is clean, and the staff are very friendly. The breakfast is delicious, but the local menu needs to be expanded. Oh, and hopefully, in the future, there will be Netflix on the in-room TVs, hehe. Overall, this is a perfect place for a family stay, and the price is commensurate with the quality.

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Dani A. G.

Staycation

10.0

/10

Reviewed 8 week(s) ago

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D***i

Staycation

10.0

/10

Reviewed 8 week(s) ago

Very impressive. From the friendly staff, cool and comfortable rooms, ample parking, spacious waiting area, clean swimming pool, and very friendly staff. The breakfast is undoubtedly delicious. However, the menu lacks variety. I've stayed almost three times, and the breakfast menu hasn't changed much. Overall, it's a very comfortable choice for a family stay.

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H***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

The food at the restaurant is very satisfying with a complete menu.

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U***a

10.0

/10

Reviewed 12 week(s) ago

Great service and comfortable.

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Muharman S.

10.0

/10

Reviewed 18 week(s) ago

Great service, friendly, and very enjoyable. The kids loved it and it was comfortable. The best...

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Sri T. N.

Staycation

10.0

/10

Reviewed 19 week(s) ago

The hotel staff is friendly, basically friendly and cool

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W***q

10.0

/10

Reviewed 19 week(s) ago

Very impressive, excellent service

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A***s

Staycation

9.6

/10

Reviewed 20 week(s) ago

Some spots need more detail from the housekeeping team, especially on the top of the bed and rust on the towel rack, there are some minor damages in the bathroom, the location is very strategic, breakfast is normal like most 4-star hotels, the only input is, dust particles from the linen are still felt in the room, maybe because the circulation is not optimal, so sneezing while in the room, the rest is okay, good luck to all Novotel PKU Team.

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Tri N. S.

8.5

/10

Reviewed 21 week(s) ago

The location is very strategic. A word of advice for the room: the lighting is lacking... too dim.

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Suci S.

Staycation

10.0

/10

Reviewed 23 week(s) ago

A strategically located hotel, next to Ciputra Mall, with direct access to the mall, which has a protective roof, so it's pretty safe if it rains. We'll be back again.

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1 people find it helpful

N***a

Staycation

10.0

/10

Reviewed 23 week(s) ago

Be back soon! A calm, comfortable, and fun staycation!

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s***y

8.5

/10

Reviewed 25 week(s) ago

Very clean and the staff very friendly

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Bambang H. B.

Business

10.0

/10

Reviewed 25 week(s) ago

It's incredibly pleasurable to live a life of pampering. From the front door to the inside of the room, it feels like paradise.

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mayjafri

10.0

/10

Reviewed 27 week(s) ago

thanks for services novotel hotel. My child very happy.

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siska d. w.

Staycation

10.0

/10

Reviewed 29 week(s) ago

The rooms are comfortable, and the food is delicious. The hotel is also next to a mall. It's perfect for families.

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.