Novotel Samator Surabaya Timur

Hotels
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8.6
/10
Very Good
2,858 reviews

What Guests Say About Their Stay

Bedroom (113)
Staff Friendliness (108)
Bathroom (103)
Room Space (100)

H***i

10.0
/ 10
A nice and very clean hotel. You will be in love with it once you stay there with your family.

F***r

10.0
/ 10
The service was incredibly friendly, and there's no fault in this hotel. It's simply the best in every aspect. 👌
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Panji P.

9.7
/ 10
The best 4-star hotel in Surabaya. Spacious grounds, ample parking, close to Indomaret, ATMs, and several restaurants. The hotel has indoor and outdoor playgrounds, including a new and well-maintained swimming pool, and a gym. I tried the restaurant food (affordable prices), and the breakfast was one of the best, on point, even better than some 5-star hotels in Surabaya. Hopefully, this hospitality will be maintained and improved. Highly recommended for a family staycation. Top notch.
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Verified Traveler

10.0
/ 10
It was a very pleasant stay. The room was comfortable and clean, the amenities were complete, and the service was friendly. Thank you.
See original

dewi s. t.

10.0
/ 10
My first time here, I was impressed. The hotel had a pleasant atmosphere, the staff were very friendly and helpful, and the food was delicious.
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In the Area
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Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Novotel Samator Surabaya Timur is a hotel is located at Rungkut. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
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Discover More About Novotel Samator Surabaya Timur

Location


Novotel Samator Surabaya Timur is a hotel is located at Rungkut.

About Novotel Samator Surabaya Timur

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Samator Surabaya Timur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Samator Surabaya Timur.

All facilities in Novotel Samator Surabaya Timur

Others Novotel Samator Surabaya Timur
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Novotel Samator Surabaya Timur

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Samator Surabaya Timur
23
Another facilities in Novotel Samator Surabaya Timur
WiFi in public area, Concierge, 24-hour Receptionist, Bus/truck parking, Swimming pool

Frequently asked question in Novotel Samator Surabaya Timur

What are available facilities at Novotel Samator Surabaya Timur?
There are top facilites at Novotel Samator Surabaya Timur such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Samator Surabaya Timur?
The standard check-in time at Novotel Samator Surabaya Timur is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Samator Surabaya Timur?
Novotel Samator Surabaya Timur is a 4.0-star hotel.
How many floors does Novotel Samator Surabaya Timur have?
Novotel Samator Surabaya Timur has 23 floors.
Does Novotel Samator Surabaya Timur provide parking?
Yes, Novotel Samator Surabaya Timur provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Samator Surabaya Timur

8.7
Very Good
From 2,785 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Novotel Samator Surabaya Timur
All
Bedroom (57)
Staff Friendliness (56)
Bathroom (53)
Room Space (51)
Variety (51)
Accessibility (49)
Ambiance (49)
Hotel Area (49)
Family Friendly (40)
Taste (40)
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Traveler Reviews Novotel Samator Surabaya Timur

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A nice and very clean hotel. You will be in love with it once you stay there with your family.
Find this review helpful?
Profile Picture
Tumpak T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Every time I come to Surabaya, I always stay here with my family. It's always a great choice for families. Thank you.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The staff is polite, friendly, and pleasant. The location is close to the office in East Surabaya.
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F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service was incredibly friendly, and there's no fault in this hotel. It's simply the best in every aspect. 👌
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Find this review helpful?
N***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Hotel staff were friendly and helpful at check-in.
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1 people find it helpful
Profile Picture
Panji P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The best 4-star hotel in Surabaya. Spacious grounds, ample parking, close to Indomaret, ATMs, and several restaurants. The hotel has indoor and outdoor playgrounds, including a new and well-maintained swimming pool, and a gym. I tried the restaurant food (affordable prices), and the breakfast was one of the best, on point, even better than some 5-star hotels in Surabaya. Hopefully, this hospitality will be maintained and improved. Highly recommended for a family staycation. Top notch.
Read More
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Find this review helpful?
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very nice and comfort stay in this hotel.
1 people find it helpful
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The place is nice, clean, you can refill water.
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Find this review helpful?
Ghanis F. N. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Everything was beautiful, but I was a bit surprised when someone knocked on my room at night, pretending to use an access card. Although it was confirmed that it was indeed a hotel employee asking about a previous guest's belongings, it was still a bit uncomfortable to just go straight in like that. It's best to call the room first, knock, or at least confirm with the receptionist that the room is occupied. Don't just go in, even if you have the master access card.
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2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean rooms, very humble and friendly hotel team.
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1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a very pleasant stay. The room was comfortable and clean, the amenities were complete, and the service was friendly. Thank you.
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Find this review helpful?
W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
There was no valet parking attendant, so we went down to the parking lot ourselves and the elevator didn't have direct access to the lobby. So from the parking lot to the lobby we had to walk to the lobby in the heat. The breakfast wasn't very enjoyable, the tables were full. We got a table with a lot of leftovers from other people, so we ate at a table that had been eaten by someone else mixed with the food waste of the people who ate before us and we had already told the attendant but they just said yes until we finished eating 🫣
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1 people find it helpful
m***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The room is so good, also services 👍
Find this review helpful?
Afrilya L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Always a favorite when I'm in Surabaya, I wouldn't go anywhere else. Friendly staff, clean rooms, delicious food, and complete facilities. Thank you, Novotel Samator🩷
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Find this review helpful?
Puji W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Very pleasant. Clean and comfortable location.
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Find this review helpful?
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The meeting room is very comfortable... The city light view is also great...
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1 people find it helpful
L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is located in the central business district, close to East Surabaya's culinary scene, and close toll road access. The staff provides exceptional service, friendliness, and ease of communication.
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dewi s. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
My first time here, I was impressed. The hotel had a pleasant atmosphere, the staff were very friendly and helpful, and the food was delicious.
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See original
1 people find it helpful
P***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It's really good ambience staying here
Find this review helpful?
Andreas J.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
What I'm worried about is that only 1 elevator is working.
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Number of reviews per page
20
40

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Others 4 Novotel Samator Surabaya Timur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 2,785 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Novotel Samator Surabaya Timur
All
Bedroom (57)
Staff Friendliness (56)
Bathroom (53)
Room Space (51)
Variety (51)
Accessibility (49)
Ambiance (49)
Hotel Area (49)
Family Friendly (40)
Taste (40)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novotel Samator Surabaya Timur

Number of reviews per page
20
40
Customer reviews
H***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A nice and very clean hotel. You will be in love with it once you stay there with your family.
Find this review helpful?
Profile Picture
Tumpak T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Every time I come to Surabaya, I always stay here with my family. It's always a great choice for families. Thank you.
Translated by Google Icon
See original
Find this review helpful?
T***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The staff is polite, friendly, and pleasant. The location is close to the office in East Surabaya.
Translated by Google Icon
See original
Find this review helpful?
F***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service was incredibly friendly, and there's no fault in this hotel. It's simply the best in every aspect. 👌
Translated by Google Icon
See original
Find this review helpful?
N***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Hotel staff were friendly and helpful at check-in.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Panji P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The best 4-star hotel in Surabaya. Spacious grounds, ample parking, close to Indomaret, ATMs, and several restaurants. The hotel has indoor and outdoor playgrounds, including a new and well-maintained swimming pool, and a gym. I tried the restaurant food (affordable prices), and the breakfast was one of the best, on point, even better than some 5-star hotels in Surabaya. Hopefully, this hospitality will be maintained and improved. Highly recommended for a family staycation. Top notch.
Read More
Translated by Google Icon
See original
Find this review helpful?
F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very nice and comfort stay in this hotel.
1 people find it helpful
s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The place is nice, clean, you can refill water.
Translated by Google Icon
See original
Find this review helpful?
Ghanis F. N. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Everything was beautiful, but I was a bit surprised when someone knocked on my room at night, pretending to use an access card. Although it was confirmed that it was indeed a hotel employee asking about a previous guest's belongings, it was still a bit uncomfortable to just go straight in like that. It's best to call the room first, knock, or at least confirm with the receptionist that the room is occupied. Don't just go in, even if you have the master access card.
Read More
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Clean rooms, very humble and friendly hotel team.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a very pleasant stay. The room was comfortable and clean, the amenities were complete, and the service was friendly. Thank you.
Translated by Google Icon
See original
Find this review helpful?
W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
There was no valet parking attendant, so we went down to the parking lot ourselves and the elevator didn't have direct access to the lobby. So from the parking lot to the lobby we had to walk to the lobby in the heat. The breakfast wasn't very enjoyable, the tables were full. We got a table with a lot of leftovers from other people, so we ate at a table that had been eaten by someone else mixed with the food waste of the people who ate before us and we had already told the attendant but they just said yes until we finished eating 🫣
Read More
Translated by Google Icon
See original
1 people find it helpful
m***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The room is so good, also services 👍
Find this review helpful?
Afrilya L. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Always a favorite when I'm in Surabaya, I wouldn't go anywhere else. Friendly staff, clean rooms, delicious food, and complete facilities. Thank you, Novotel Samator🩷
Translated by Google Icon
See original
Find this review helpful?
Puji W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Very pleasant. Clean and comfortable location.
Translated by Google Icon
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Find this review helpful?
A***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The meeting room is very comfortable... The city light view is also great...
Translated by Google Icon
See original
1 people find it helpful
L***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is located in the central business district, close to East Surabaya's culinary scene, and close toll road access. The staff provides exceptional service, friendliness, and ease of communication.
Translated by Google Icon
See original
Find this review helpful?
dewi s. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
My first time here, I was impressed. The hotel had a pleasant atmosphere, the staff were very friendly and helpful, and the food was delicious.
Translated by Google Icon
See original
1 people find it helpful
P***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It's really good ambience staying here
Find this review helpful?
Andreas J.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 16 week(s) ago
What I'm worried about is that only 1 elevator is working.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40