Does Patra Dumai Hotel have a swimming pool?

Yes, a swimming pool is available at Patra Dumai Hotel.

What do past guests say about Patra Dumai Hotel?

Patra Dumai Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Patra Dumai Hotel

Name: Patra Dumai Hotel
Address: Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815, Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Riau, 28815, Indonesia
Rating: 8.9

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8.9

/10

Very Good

958 reviews

What Guests Say About Their Stay

L***a

9.1

/ 10

The hotel is comfortable, quiet, the rooms are bright and clean, the beds are big, the swimming pool is not too deep, safe for children, and the staff is fast to respond.

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F***s

10.0

/ 10

Excellent hotel! The room was very clean, comfortable, and spacious. The staff were friendly, and the service was great. I enjoyed my stay and would happily stay here again.

Verified Traveler

10.0

/ 10

The staff is friendly. The hotel atmosphere is very comfortable. The swimming pool is beautiful and aesthetic, there is also a rabbit enclosure near the pool :-) The restaurant has direct access to the pool, so you can have breakfast while watching the kids swim.

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Yetti R.

10.0

/ 10

extraordinary, the hotel is nice, clean, the staff are friendly, the food available is also delicious Indonesian food. Next time we go to Dumai, we will stay here again, thank you for your hospitality.

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Harris F. N.

10.0

/ 10

I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!

In the Area

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Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815

Main Facilities

This accommodation offers:

Outdoor pool

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Luggage storage

Elevator

Wheelchair accessible

Patra Dumai Hotel is a 3-star hotels that has been welcoming guests since 2020. The accommodation went through a renovation in 2024. Patra Dumai Hotel is part of Independent under Independent. There are 80 rooms spread across 4 floors.

What's around Patra Dumai Hotel

Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815

Discover More Places

Discover More About Patra Dumai Hotel

General Information

Location

Located at Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau in Dumai, Indonesia. Those looking to explore will find MAXONE Dumai, Klenteng Hock Liong Kiong, and Ales Anggi House nearby. Closest airport is Pinang Kampai Airport (DUM), 8.358 km away from the accommodation.

Facilities & Amenities

Patra Dumai Hotel has Outdoor pool, Children pool, Swimming pool, Laundry service, Parking, and more.

Business Facilities

For guests traveling for work, Patra Dumai Hotel has Computer station and Conference room available.

Dining

Guests can stop by the café.

Contact

Email: reservation.dumai@patra-jasa.com
Phone number: +627659910311

All facilities in Patra Dumai Hotel

Facility

Outdoor pool

Children pool

Swimming pool

Others

Meals & Dining

Breakfast
Breakfast buffet
Café

Public Facilities

Coffee/Tea in common areas
Elevator
Room service
Restaurant

Business Facilities

Projector
Computer station
Printer
Photocopier
Conference room
Meeting facilities

Transportation

Car hire
Secure parking

Activity & Leisure

Pool sun loungers
Outdoor pool

Accommodation Facilities

Car park
Smoking area

Guest Services

Luggage storage
Medical service
Front desk
Concierge
Bellboy service
Multilingual staff
Wedding service
Laundry Service
24-hour security
Doorman
24-hour front desk

Accessibility

Accessible path of travel
Wheelchair accessible

Nearby Facilities

ATM/Bank

Connectivity

Wi-Fi
Wi-Fi in public areas

Family & Kids

Children's pool

Shuttle Service

Ferry terminal shuttle

Accommodation Policy & General Information in Patra Dumai Hotel

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Patra Dumai Hotel	80
Number of floors in Patra Dumai Hotel	4
Another facilities in Patra Dumai Hotel	Breakfast, Breakfast buffet, Café, Coffee/Tea in common areas, Elevator

Frequently asked question in Patra Dumai Hotel

What is normal check-in & check-out time at Patra Dumai Hotel?

The standard check-in time at Patra Dumai Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Patra Dumai Hotel provide breakfast?

Yes, Patra Dumai Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Patra Dumai Hotel?

Patra Dumai Hotel is a 3.0-star hotel.

How many floors does Patra Dumai Hotel have?

Patra Dumai Hotel has 4 floors.

How many rooms are available at Patra Dumai Hotel?

Patra Dumai Hotel has 80 rooms in total.

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More Reviews from Other Guests in Patra Dumai Hotel

Overall Ratings & Reviews Patra Dumai Hotel

Traveloka (958)

8.9

Very Good

From 958 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

8.9

Service and Facilites

9.0

People often mention about Patra Dumai Hotel

All

Bedroom (61)

Staff Friendliness (57)

Ambiance (56)

Family Friendly (53)

Distance to City Center (50)

Bathroom (47)

Hotel Area (46)

Check-in/out Time (42)

Surroundings (41)

Room Space (40)

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Traveler Reviews Patra Dumai Hotel

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Customer reviews

D***y

Staycation

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, clean and comfortable rooms.

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Accommodation's Reply

28 Oct 2026

Dear Valued Guest, Patra Dumai Hotel thanks you for taking the time to write a review. We are delighted and proud to have served you. We hope your next visit will be a truly special experience. Sincerely, The Management Team, Patra Dumai Hotel

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E***i

9.7

/10

Reviewed 4 week(s) ago

Clean and comfortable. Friendly and helpful. Highly recommended.

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Accommodation's Reply

14 Oct 2026

Dear Valued Guests, Patra Dumai Hotel would like to thank you for visiting and recommending Patra Dumai Hotel. We are delighted to have served you. We hope your next visit will be even more memorable. Sincerely, The Management Team, Patra Dumai Hotel

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E***i

Business

9.4

/10

Reviewed 4 week(s) ago

Clean and comfortable. Recommended.

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Accommodation's Reply

11 Oct 2026

Dear Valued Guests, Patra Dumai Hotel would like to thank you for visiting and for your recommendation. We hope your next visit will be an even better experience. We look forward to welcoming you back. Sincerely, The Management Team, Patra Dumai Hotel

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A***r

Leisure

8.5

/10

Reviewed 5 week(s) ago

In room 216, the AC was hot last night. The room's view was nice, and parking was convenient.

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Accommodation's Reply

05 Oct 2026

Dear Valued Guest, Patra Dumai Hotel. Thank you for your feedback. Our team has checked again and the air conditioning system is now functioning normally. We apologize for any inconvenience you experienced during your stay. We greatly appreciate your interest and suggestion. We hope that on your next stay, we will be able to provide you with an even more comfortable and enjoyable experience. We look forward to welcoming you back to Patra Dumai Hotel. Sincerely, The Management Team, Patra Dumai Hotel

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A***d

8.4

/10

Reviewed 6 week(s) ago

Perfect for relaxing!!

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Accommodation's Reply

25 Sep 2026

Dear Valued Guests, Patra Hotel would like to express our gratitude for choosing our facilities. We are delighted to have served you and hope your next visit will be a truly special experience. Sincerely, The Management Team, Patra Dumai Hotel

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C***t

Leisure

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly and nice.

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Accommodation's Reply

25 Sep 2026

Dear Valued Guest, Patra Dumai Hotel. We are delighted that you have visited our hotel, Patra Dumai. We sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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A***i

Business

8.5

/10

Reviewed 11 week(s) ago

The hotel is clean, the staff are also friendly and responsive.

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Accommodation's Reply

28 Aug 2026

Dear Valued Guests, We are delighted and proud to have served you at Patra Dumai Hotel. We hope your next visit will be a truly special experience. Sincerely, The Management Team, Patra Dumai Hotel

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F***i

Staycation

9.1

/10

Reviewed 13 week(s) ago

Very comfortable for families, especially those bringing children.

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Accommodation's Reply

18 Aug 2026

Dear Mr./Ms. F*i, Thank you for choosing Patra Dumai Hotel as your accommodation for you and your family. We hope your next visit will be even more memorable. Sincerely, The Management of Patra Dumai Hotel

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H***h

Transit

10.0

/10

Reviewed 14 week(s) ago

Very nice atmosphere, suitable for city break.

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1 people find it helpful

Accommodation's Reply

06 Aug 2026

Dear Mr./Ms. H*h, Thank you for choosing us as your vacation destination. We were delighted to have served you and sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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idris

10.0

/10

Reviewed 16 week(s) ago

Good place Comfortable hotel for work and family needs

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1 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear Mr. Idris, Thank you for choosing Patra Dumai Hotel. We always welcome you back to our hotel. Sincerely, The Management Team, Patra Dumai Hotel 08******011

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D***a

Leisure

9.7

/10

Reviewed 18 week(s) ago

The hotel staff is friendly, the rooms are clean, suitable for family vacations, the children are happy because there is a swimming pool.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Da, Thank you for choosing to stay at Patra Dumai Hotel with your family. We hope your next visit will be even more memorable. Sincerely, The Management Team, Patra Dumai Hotel

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L***a

Staycation

9.1

/10

Reviewed 18 week(s) ago

The hotel is comfortable, quiet, the rooms are bright and clean, the beds are big, the swimming pool is not too deep, safe for children, and the staff is fast to respond.

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Accommodation's Reply

06 Jul 2026

Dear L*a, It was a great pleasure to welcome you and your family to Patra Dumai Hotel. We hope you have an even more enjoyable time on your next visit. Sincerely, The Management Team at Patra Dumai Hotel

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F***s

10.0

/10

Reviewed 20 week(s) ago

Excellent hotel! The room was very clean, comfortable, and spacious. The staff were friendly, and the service was great. I enjoyed my stay and would happily stay here again.

1 people find it helpful

Accommodation's Reply

06 Jul 2026

Dear Our Guest, We are happy to hear that you enjoyed your stay and found the room clean, comfortable, and spacious. Thank you also for your kind words about our staff and service. We truly appreciate your support and look forward to welcoming you back again soon. Best regards, Management Patra Dumai Hotel

R***I

Staycation

8.5

/10

Reviewed 21 week(s) ago

A comfortable place and very suitable for families with small children because there is a rabbit garden, kids corner, as well as a swimming pool and friendly staff.

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Accommodation's Reply

22 Jun 2026

Dear Mr./Ms. R*l, Thank you for choosing Patra Dumai Hotel for your stay. All the staff and management at Patra Dumai Hotel sincerely hope to welcome you again. Sincerely, The Management Team, Patra Dumai Hotel

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Desma H.

8.5

/10

Reviewed 21 week(s) ago

Okay, good, clean There is an air filter

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Accommodation's Reply

22 Jun 2026

Dear Mr. Desma, We are delighted and proud to have served you at Patra Dumai Hotel. We hope your next visit will be even more memorable. Sincerely, The Management of Patra Dumai Hotel

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Dedi

6.8

/10

Reviewed 21 week(s) ago

Quite comfortable but check-in time is a bit complicated.

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Accommodation's Reply

22 Jun 2026

Dear Mr. Dedie E., We are delighted to have served you at Patra Dumai Hotel and apologize for any inconvenience you may have experienced during the check-in process. We appreciate your feedback and will take it into consideration to improve the quality of our services and ensure a faster and more convenient check-in for our guests. We hope to welcome you back again in the future and provide you with an even better stay. Sincerely, The Management Team, Patra Dumai Hotel

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Verified Traveler

9.7

/10

Reviewed 21 week(s) ago

Perfect hotel, clean, friendly staff, all in all great experience.

Find this review helpful?

Accommodation's Reply

22 Jun 2026

Dear Mr/ Mrs Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and appreciated our clean facilities and friendly staff. We truly appreciate your support and look forward to welcoming you back for another great experience in the future. Best regards, Managament Patra Dumai Hotel

A***a

10.0

/10

Reviewed 22 week(s) ago

Friendly staff, clean and comfortable hotel, and close to destinations. Complete amenities and delicious breakfast. Perfect for a family vacation or a temporary business stay. Close to everything and very well-equipped.

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Accommodation's Reply

22 Jun 2026

Dear A*a, Thank you for visiting Patra Dumai Hotel. We were truly delighted that you stayed with us. We hope you have an even more satisfying experience on your next visit. Sincerely, The Management of Patra Dumai Hotel.

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A***a

10.0

/10

Reviewed 23 week(s) ago

The hotel staff is very friendly and the place is very nice

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Accommodation's Reply

03 Jun 2026

Dear Ms./Mrs. A*a, The entire staff of Patra Dumai Hotel would like to express our gratitude for your visit and your trust. We sincerely hope to welcome you again. Sincerely, The Management of Patra Dumai Hotel

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S***I

Leisure

10.0

/10

Reviewed 27 week(s) ago

The hotel staff is very friendly and helpful.

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Accommodation's Reply

18 May 2026

Dear Ms./Mrs. S*I, We are delighted to have served you at Patra Dumai Hotel. We hope your next visit will be a truly special experience. Sincerely, The Management Team, Patra Dumai Hotel

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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