What do past guests say about Serela Waringin?

Serela Waringin is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Serela Waringin

Name: Serela Waringin
Address: Jl. Klenteng No. 33 - 35, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181, Jl. Klenteng No. 33 - 35, Jawa Barat, 40181, Indonesia
Rating: 7.9

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7.9

/10

Very Good

8,166 reviews

What Guests Say About Their Stay

Antari R.

8.5

/ 10

I highly recommend staying here, it's close to everywhere, the breakfast is delicious and complete, the price is also affordable, it's comfortable,

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Arif R. H.

9.1

/ 10

Hotel ini sangat ramah, semua staff-nya sangat baik kepada pelanggan, kami benar-benar terkesan dengan kebaikan para staff yang selalu siap membantu kami. Hotel ini butuh semangat untuk terus berkembang, terima kasih Sarela Waringin.

Hasan H.

9.4

/ 10

Fun and friendly staff close everywhere and easy to find food besides inside the hotel. Come on, who wants to stay, just here: Serela Waringin Bandung

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Zakia N. P. M.

10.0

/ 10

Experience staying in a 3-star hotel that feels 5-star. From friendly customer service, good information, the room is neat clean, the air conditioner is functioning, the toilet which I think is very important, the cleanliness exceeds my expectations, the breakfast is good, the menu is complete, overall its Okay.

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iftikar r.

9.1

/ 10

Affordable prices, friendly and good service, good breakfast. Everywhere close, thanks.

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In the Area

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Jl. Klenteng No. 33 - 35, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181

Main Facilities

Laundry service

Parking

Luggage storage

Elevator

Multilingual staff

ATM/Banking

Serela Waringin is a 3-star hotels that has been welcoming guests since 2014. It was previously known as Serela Waringin by KAGUM Hotels. The accommodation went through a renovation in 2014. Serela Waringin is part of KAGUM Hotels. There are 92 rooms spread across 5 floors.

What's around Serela Waringin

Jl. Klenteng No. 33 - 35, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181

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Discover More About Serela Waringin

General Information

Location

Located at Jl. Klenteng No. 33 - 35 in Bandung, Indonesia. Those looking to explore will find Masjid Mulyamekar, Taman Gasibu, and NESAS VIKING SCHOOL nearby.

Facilities & Amenities

Serela Waringin has Laundry service, Parking, Luggage storage, Elevator, Multilingual staff, and more.

Business Facilities

For guests traveling for work, Serela Waringin has Meeting facilities and Projector available.

Contact

Email: serelawaringinhotel@gmail.com
Phone number: +62226045585
Website: www.serelahotel.com/waringin-bandung

All facilities in Serela Waringin

Others

Meals & Dining

Breakfast
Breakfast buffet

Nearby Facilities

ATM/Bank

Guest Services

Bellboy service
Multilingual staff
Wedding service
Luggage storage
Laundry Service
24-hour security
Front desk
Concierge
24-hour front desk

Public Facilities

Room service
Elevator
Safety deposit box

Business Facilities

Projector
Meeting facilities

Connectivity

Wi-Fi
Wi-Fi in public areas

Accommodation Facilities

Smoking area
Car park

Transportation

Secure parking

Accommodation Policy & General Information in Serela Waringin

Check-in/Check-out Time

Check-in time: 15:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Please bring your voucher and valid ID upon check in. Check in time 03.00 PM Check out time by 12.00 PM Smoking or Non Smoking rooms are available based on request and subject to availability.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serela Waringin	92
Number of floors in Serela Waringin	5
Another facilities in Serela Waringin	Breakfast, Breakfast buffet, ATM/Bank, Bellboy service, Multilingual staff

Frequently asked question in Serela Waringin

What is normal check-in & check-out time at Serela Waringin?

The standard check-in time at Serela Waringin is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Serela Waringin provide breakfast?

Yes, Serela Waringin provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serela Waringin?

Serela Waringin is a 3.0-star hotel.

How many floors does Serela Waringin have?

Serela Waringin has 5 floors.

How many rooms are available at Serela Waringin?

Serela Waringin has 92 rooms in total.

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More Reviews from Other Guests in Serela Waringin

Overall Ratings & Reviews Serela Waringin

Traveloka (8,148)

Other sources (18)

8.0

Very Good

From 8,148 reviews

Provided by travelers on

Cleanliness

7.7

Room Comfort

7.8

Meal

7.6

Location

8.0

Service and Facilites

8.0

People often mention about Serela Waringin

All

Bedroom (66)

Bathroom (54)

Ambiance (50)

Distance to City Center (48)

Staff Friendliness (45)

Soundproof (36)

Surroundings (34)

Accessibility (32)

Variety (27)

Hotel Area (26)

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Traveler Reviews Serela Waringin

Number of reviews per page

Customer reviews

Verified Traveler

6.5

/10

Reviewed 4 day(s) ago

In terms of location, this hotel is actually okay. However, in terms of cleanliness and security, the door to the room I stayed in for two nights didn't lock. So, I was a bit surprised when I opened the door and it opened without tapping a card. Perhaps this can be improved in the future.

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1 people find it helpful

K***h

Leisure

8.2

/10

Reviewed 2 week(s) ago

The hotel is strategically located near the city center (Chinatown) and easy to find food or culinary. However, the downside is that the hotel room seems to have not been properly renovated for a long time so it doesn't look clean. I was dissatisfied with the AC in the room which had many problems (it wasn't cold at all) so I had to call the receptionist and go up and down the elevator to complain, not to mention the solution was less than satisfactory because we couldn't change rooms. When checking in, there was no foot mat in the bathroom and only one slipper was provided so we had to ask the housekeeping again. The breakfast menu was not very varied for us who had already booked for a 2-night stay, it was just the same so it was quite boring.

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1 people find it helpful

P***i

9.4

/10

Reviewed 2 week(s) ago

If you're looking for a cheap and comfortable hotel near the city, you can find it here, guys.

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T***i

Business

9.4

/10

Reviewed 3 week(s) ago

The location is close to the station and food stalls and others.

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Ireng M.

Leisure

8.5

/10

Reviewed 3 week(s) ago

We had a beautiful weekend in Bandung. The door stopper and double lock were not working properly. When it opened without being handled by hand, it caused a heavy slam (very loud). Thank you.

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Verified Traveler

Leisure

9.1

/10

Reviewed 7 week(s) ago

Very good service and the staff are very helpful.

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Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you for taking the time to give Cerela Waringin Bandung a 9.1 rating and a positive review. We are deeply grateful for your appreciation of our service and comfort. Your satisfaction and positive experience motivate us to continue providing the best possible service. We look forward to welcoming you back to Cerela Waringin Bandung on your next visit. Sincerely, The Management Team, Cerela Waringin Bandung 08*******424

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R***a

5.7

/10

Reviewed 7 week(s) ago

The first day of check-in, we entered the room, the AC was not cold, the room felt stuffy, the sheets were itchy and looked unclean, there were quite a lot of small cockroaches. The second day, we were given an unfriendly face by the receptionist because maybe we complained. We stayed at this hotel because it was reviewed on TikTok as good and clean, so we chose this hotel as a place to rest during our vacation in Bandung. Next, we can keep the room clean so there are no insects and for the mattress more often, vacuum or whatever to get rid of mites because for us who are allergic, it will quickly itch on the body.

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you for taking the time to write a review and share your experience during your stay at Serela Waring Inn Bandung. We apologize for any inconvenience you experienced during your stay, especially regarding the air conditioning not being sufficiently cool, the stuffy room, the unclean linens and mattress, and the presence of cockroaches. We understand that cleanliness and comfort of the room are very important, especially for guests with allergies or sensitive skin. We also apologize that the response from the reception staff when you raised your complaints caused you discomfort. This is a genuine concern of ours, and we will investigate with the relevant team to continuously improve the quality of service for all guests. We will forward your suggestions regarding room cleanliness, mattress and linen care, and pest control to the relevant team for evaluation and improvement. We will endeavor to improve room inspection and maintenance to prevent such incidents from happening again. We greatly appreciate your feedback, which will help us evaluate and improve the quality of service and facilities at Serela Waring Inn Bandung. Thank you for choosing our hotel for your vacation in Bandung. We hope to provide you with an even more comfortable and memorable experience on your next visit. Sincerely, The Management Team, Serela Waring Inn Bandung 08*******424

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M***d

Leisure

9.7

/10

Reviewed 9 week(s) ago

Steady steady steady steady steady

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1 people find it helpful

Accommodation's Reply

06 Oct 2026

Dear Valued Guest, Thank you for taking the time to give Cerela Waringin Bandung a 10.0 rating and a positive review. We are deeply grateful for your appreciation of our service and comfort. Your satisfaction and positive experience motivate us to continue providing the best possible service. We look forward to welcoming you back to Cerela Waringin Bandung in the future. Sincerely, The Management Team, Cerela Waringin Bandung 08*******424

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A***g

6.8

/10

Reviewed 11 week(s) ago

The AC isn't cold, and there are lots of cockroaches. Strategically located near Paskal 23.

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1 people find it helpful

I***h

Leisure

6.0

/10

Reviewed 11 week(s) ago

The bedsheets in the room were not very clean, the pillowcases were dusty, the water in the toilet shower jet was very small, luckily it was only for one night.

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h***o

Leisure

8.1

/10

Reviewed 13 week(s) ago

The hotel is overdue for a renovation. The towels provided to customers are unsuitable, many of which are torn and don't absorb water. The bathroom smells and there are lots of small cockroaches in the room. The breakfast is lacking in variety, even though it's quite expensive for a 3-star hotel. Check-in is at 3 p.m., which is incredibly slow. Please fix this.

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1 people find it helpful

A***r

Business

8.5

/10

Reviewed 14 week(s) ago

It was wonderful, near to city center.

1 people find it helpful

R***y

5.7

/10

Reviewed 14 week(s) ago

So far, this hotel is actually good considering the price. Cleanliness is so-so. The only notes I have are about the Wi-Fi, which doesn't reach the room at all, and the AC is completely useless. It's actually colder outside than in the room. Besides that, there was a cockroach in the room at night :( I hope the hotel maintenance is better.

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1 people find it helpful

M***a

5.0

/10

Reviewed 16 week(s) ago

Room cleanliness needs to be improved. There were no towels in the room, and I went downstairs to ask for them at the front desk. The receptionist said they were out of stock due to laundry issues. An hour later, towels were delivered to the room. I recommend that hotel management pay more attention to room cleanliness, especially the bathroom. I hope this helps. Thank you.

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2 people find it helpful

I***I

Leisure

8.2

/10

Reviewed 17 week(s) ago

Very good for those who enjoy urban holidays, close to Pasar Baru, Chinatown, etc.

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1 people find it helpful

I***I

Leisure

8.5

/10

Reviewed 17 week(s) ago

The location is very strategic because it is in the city center.

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1 people find it helpful

Deni S.

Staycation

8.5

/10

Reviewed 17 week(s) ago

The hotel is quite good, close to the shopping center.

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1 people find it helpful

S***f

Leisure

6.1

/10

Reviewed 17 week(s) ago

The room wasn't very clean, and some of the amenities were seriously lacking. The soap and shampoo were replaced; they didn't smell good at all. The bathroom trash can was rusty and ugly, and it couldn't be opened with a step. The bathroom door was a bit oddly designed; when you opened it, it hit the shower door. The TV had a bad picture, probably a signal issue.

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3 people find it helpful

Verified Traveler

6.1

/10

Reviewed 18 week(s) ago

We stayed on the 3rd floor. The room was dirty, with two small cockroaches. The bathroom smelled and wasn't cleaned properly; the sink was cracked, and the toilet hadn't been flushed. The staff were friendly and very helpful.

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1 people find it helpful

L***i

5.4

/10

Reviewed 19 week(s) ago

The hotel room door was broken (though I eventually got a new room with a door that wasn't broken). The towels were worn, torn, and smelly. There were small cockroaches. The hot water wasn't hot. Overall, it wasn't great for that price. If it were 200, then so be it.

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1 people find it helpful

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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