Palace Hotel

We had a lake view room which was comfortable, if small and ‘tired’. Although this may well have been a palace at one point, the hotel is now long past its prime. Breakfast was fine. Would not recommend nor would I stay here again.

Close to every thing. Front seat very helpful. Shower was great and bed was comfortable

No time to use the gym

The staff were amazing..nothing was a trouble..beautiful am ience restaurants and breakfat room were beautiful..2 time we have stayed here.

The best staff! A young lady at the desk patched my knee up when I fell and she was so nice and wonderful! Thank you! Love the hotel

Room was chilly.

Excellent. Very comfortable bed

Nice gym and room

The facility needs a ramp for guests with rolling luggage.

Great location The Hotel was very tired for the price

The rooms were not very nice and had carpet- which is gross. The bathrooms were so small. The lobby is undesirable. The lobby furniture is old and dirty. The outside of the hotel is beautiful- deceiving of the inside. The location is perfect.

I booked the Palace Hotel in Como based on the photos and description, but it was a major disappointment. The hotel felt far less grand than advertised. At check-in, there was no valet or bellman to assist with luggage, and the reception area looked sterile and unwelcoming. The elevator to our floor had a strong odor, like damp, decades-old carpet, which set a poor tone right away. The layout of the hotel was confusing, with inadequate signage to guide guests to the rooms or elevators. Although our room had been recently renovated, it was extremely basic and lacked the charm or amenities one would expect at this price point. The only positives were the spacious grounds and the convenient location across from the lake and within walking distance to the main square. However, overall, this was one of the least favorable hotel stays we’ve had in all our travels—and certainly not worth the $600+ per night rate.

We love the hotel and the location is excellent. The staff and service are great. We had a very delicious dinner at the restaurant and breakfast buffet was amazing.

I absolutely loved my room. I loved this location. I have absolutely no complaints except for two small things that would not preclude me from staying here again. 1. Being a VIP member I received a one time 20% discount for food at this properties restaurant. Unfortunately, when I checked in, I was not told that it was only specific to one of their restaurants. I was not feeling a very big meal so I went to their smaller little restaurant garden bar, and when I went to pay, I was told that it did not count there. It wasn’t the biggest deal, but it would’ve been nice to be aware of that upon check-in. If I would’ve known, I would’ve forced myself to go to the other restaurant and maybe just not order a lot of food. 2. I had the most amazing view. I loved it so much. It did look toward the little bar/garden restaurant and they played some awesome music but sometimes while getting ready for bed it was a little bit on the loud side. The bonus was, though that it did not last all night Overall, I would give this property a 10 out of 10.

Get the lake view.

Location great Room average, small; we were not in renovated part Service excellent

Friendly staff. Great location.

The Palce hotel sits at the base of Lake Como which is perfect location for exploring the lake itself or the shopping and history beginnning directly in back of the hotel. The concierge from checkin was wonderful and really gave great insight to the area, things to do in relation to how the weather would be and where to go if we had any questions. The rooms were spacious and I think I slept the best of their beds! We were on an 11 day tour and the sleep I got at the Palace was the best at any of our locations.

We felt like royalty at the Palace Hotel!

Nice view, cleanness, convenient location