What do past guests say about HAKONE Setsugetsuka?

HAKONE Setsugetsuka is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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HAKONE Setsugetsuka

Name: HAKONE Setsugetsuka
Address: 1300-34 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408, 1300-34 Gora, Kanto, 250-0408, Japan
Rating: 8.8

Ryokans

8.8

/10

Very Good

244 reviews

What Guests Say About Their Stay

Jessica

10.0

/ 10

Felt like had traditional design elements and a beautiful hotel. Enjoyed the private hot springs (no reservation required). Good selection at gift shop. Enjoyed the complimentary samue loungewear, yukata wrap, hanten jacket and geta sandals. Breakfast was a good selection of different food items. Restaurants around town very busy, hotel has option to make reservation and eat dinner there.

randall

10.0

/ 10

This hotel was one of the best stays we ever had. Private Tub on the balcony, incredible kaiseki meals, right at the base of the tram and train arrival. Had a 10 pm ramen bar and an afternoon snack bar. This felt like the Japan we dreamed about.

Angela

10.0

/ 10

It was a truly full-service, relaxing experience, even with our two kids in tow. Every detail and thoughtful extra made our stay exceptional. The kids loved their little kimonos and felt so included. The location was perfect -just a short walk to the cable cars, bus stops, and plenty of delicious food options. Our room was spacious, and the private open-air onsen was such a treat. The traditional breakfast included with the half-board was an adventure for us Westerners, but we wouldn’t have changed a thing. Such a serene, zen experience - highly recommend if you’re passing through Hakone!

In the Area

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1300-34 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

HAKONE Setsugetsuka is a ryokan is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around HAKONE Setsugetsuka

1300-34 Gora, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

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Discover More About HAKONE Setsugetsuka

Location

HAKONE Setsugetsuka is a ryokan is located at Hakone-machi.

About HAKONE Setsugetsuka

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HAKONE Setsugetsuka exclusively for you.

HAKONE Setsugetsuka is a ryokan with great comfort and excellent service according to most ryokan's guests.

With all facilities offered, HAKONE Setsugetsuka is the right place to stay.

All facilities in HAKONE Setsugetsuka

Others

Public Facilities

Others
Restaurant
Elevator

Hotel Services

Luggage storage
24-hour Receptionist

Food and Drinks

Tea service

Things to Do

Garden

Connectivity

Free WiFi

General

Parking

Accommodation Policy & General Information in HAKONE Setsugetsuka

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Requests for dietary restrictions or food allergies cannot be accommodated.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable personal items are available in the lobby.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:

15:00 - 20:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 20:00 - to 11:00
Available rooms at HAKONE Setsugetsuka	158
Another facilities in HAKONE Setsugetsuka	Others, Luggage storage, 24-hour Receptionist, Tea service, Garden

Frequently asked question in HAKONE Setsugetsuka

What are available facilities at HAKONE Setsugetsuka?

There are top facilites at HAKONE Setsugetsuka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at HAKONE Setsugetsuka?

The standard check-in time at HAKONE Setsugetsuka is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00

What is the star rating of HAKONE Setsugetsuka?

HAKONE Setsugetsuka is a 3.5-star hotel.

How many rooms are available at HAKONE Setsugetsuka?

HAKONE Setsugetsuka has 158 rooms in total.

Does HAKONE Setsugetsuka provide parking?

Yes, HAKONE Setsugetsuka provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in HAKONE Setsugetsuka

Overall Ratings & Reviews HAKONE Setsugetsuka

Other sources (244)

8.8

Very Good

From 244 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews HAKONE Setsugetsuka

Number of reviews per page

Top reviews

Jessica

Leisure Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

randall

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Doug

Leisure with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very easy to use train and cable car at Gora Station, Gora Park and bus stop. Japanese set breakfast was elaborate and good experience. Large room was well equipped. Nice to have free tea, coffee, snacks kimono and towels. Building and wooden hot Spring pools showing their age. Limited dining options in hotel or around town are either very basic or quite expensive.

Angela

Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Few shops that are open late and close early. Many not open at all. Plan ahead for meals.

Jared

4.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

The hotel is pretty old and dirty. Walls are stained, and there is an overall smell that is not pleasant. The food was not very good so we chose to go to restaurants instead of eating the dinner there after one try.

Kachel

Leisure

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Loved the onsen at this property! The dinner and the breakfast were also a great experience!

YUGARSI

10.0

/10

Reviewed 45 week(s) ago

Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room.

Kelly

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

It's super close to the line to Hakone Ropeway! Also a great place. We went on a weekend and it wasn't really that packed at all. The onsens were super clean, safe, and relaxing. Not much chit-chatting like the ones in the US which I LOVED. It was perfect. We got a room with a private onsen and it was cute - it was just like a wooden box hahaha but it was a vibe and really nice. We also got the food included and that was great - real Japanese style and delicious. All of the people that worked there were really helpful too.

Caroline

10.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much.

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