Hotel Kumoi is located in area / city Mombetsu District.
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Hotel Kumoi
Ryokans
8.0
/10
Very Good
73 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
Sounkyo is a quaint little resort town with not much in the way of facilities, but this hotel helps make up for that. They provided dinner and breakfast so I didn't have to worry about finding a restaurant in the freezing cold. They also have a hot spring, a place to chill and play billiards, and even a movie showing every night in which I regrettably could not partake. I also stayed during Sounkyo's Ice Waterfall Festival, which was marvelous and a bit different from the other winter festivals I saw in Hokkaido. It costs money to enter but if you leave you can re-enter so long as you flash the postcard they give you (that's your ticket). That really helped when I was hurting from the cold and needed to duck back into my hotel to eat and warm up. I can definitely recommend this place in the winter and I'd gladly stay again if I ever visit again in any other season.
Olivier
10.0
/ 10
Our stay in the Kumoi has been nothing but great. Cozy rooms, beautiful lobby, clean onsen and lovely staff. We had both, breakfast and dinner, which always were delicious and prepared with care.
We were told that there was wifi in the lobby only, but we had no problem connecting on the second floor.
Would recommend!
carl
10.0
/ 10
Our stay at kumoi was fantastic, the staff are so friendly and helpful, the room was very clean and the Japanese style bed was great. They even sold us discounted cable car tickets for the mountain, which is only about 100m away..Unfortunately we were very disappointed with the local town though. In the whole town there was only 2 open restaurants and 1 cafe that only opened at 12. It was not very good for western travelers wanting a nice dinner or early breakfast. It looks like a ghost town in summer.
In the Area
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Sounkyo Onsen, Mombetsu District, Hokkaido, Japan, 078-1701
Main Facilities
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WiFi
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What's around Hotel Kumoi
Sounkyo Onsen, Mombetsu District, Hokkaido, Japan, 078-1701
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Location
Hotel Kumoi is located in area / city Mombetsu District.
About Hotel Kumoi
Hotel Kumoi is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Kumoi
Others
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Laundry service
- Tours
- Concierge
Food and Drinks
- Breakfast
- Bar
General
- Parking
- Smoking area
Public Facilities
- Others
- Safety deposit box
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in Hotel Kumoi
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for local cuisine breakfast: approximately JPY 1620 per person
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 250.00 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Kumoi | 50 |
Number of floors in Hotel Kumoi | 5 |
Another facilities in Hotel Kumoi | Luggage storage, Multilingual staff, Front desk, Laundry service, Tours |
Frequently asked question in Hotel Kumoi
What are available facilities at Hotel Kumoi?
There are top facilites at Hotel Kumoi such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kumoi?
The standard check-in time at Hotel Kumoi is starting from 15:00 - 21:00 while the latest check-out time is at Before 10:00
Does Hotel Kumoi provide breakfast?
Yes, Hotel Kumoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Kumoi?
Hotel Kumoi is a 2.5-star hotel.
How many floors does Hotel Kumoi have?
Hotel Kumoi has 5 floors.
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More Reviews from Other Guests in Hotel Kumoi
Overall Ratings & Reviews Hotel Kumoi
Traveloka (3)
Other sources (70)
8.0
Very Good
From 70 reviews
Cleanliness
8.0
Room Comfort
7.4
Service and Facilites
8.0
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Traveler Reviews Hotel Kumoi
Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
Sounkyo is a quaint little resort town with not much in the way of facilities, but this hotel helps make up for that. They provided dinner and breakfast so I didn't have to worry about finding a restaurant in the freezing cold. They also have a hot spring, a place to chill and play billiards, and even a movie showing every night in which I regrettably could not partake. I also stayed during Sounkyo's Ice Waterfall Festival, which was marvelous and a bit different from the other winter festivals I saw in Hokkaido. It costs money to enter but if you leave you can re-enter so long as you flash the postcard they give you (that's your ticket). That really helped when I was hurting from the cold and needed to duck back into my hotel to eat and warm up. I can definitely recommend this place in the winter and I'd gladly stay again if I ever visit again in any other season.
Read More
Olivier
10.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Our stay in the Kumoi has been nothing but great. Cozy rooms, beautiful lobby, clean onsen and lovely staff. We had both, breakfast and dinner, which always were delicious and prepared with care.
We were told that there was wifi in the lobby only, but we had no problem connecting on the second floor.
Would recommend!
carl
10.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
Our stay at kumoi was fantastic, the staff are so friendly and helpful, the room was very clean and the Japanese style bed was great. They even sold us discounted cable car tickets for the mountain, which is only about 100m away..Unfortunately we were very disappointed with the local town though. In the whole town there was only 2 open restaurants and 1 cafe that only opened at 12. It was not very good for western travelers wanting a nice dinner or early breakfast. It looks like a ghost town in summer.
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
The breakfast and dinner was amazing!!
Staff spoke very good english and were very helpful. Very close to the ropeway, about 2-3 mins walking distance.
Really enjoyed my stay!
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 337 week(s) ago
Expedia Group verified review
+ The staff speaks excellent English, much better than most hotels in Tokyo.
+ Nearby river whispers at night make you sleep soooo good. :)
Cheryl
4.0
/10
Reviewed 375 week(s) ago
Expedia Group verified review
We were attracted to the hotel because of its modern look. However, the entire stay was a disappointing experience. The onsen was nice and clean, but the water temperature was nothing close to what onsen temperature should be. A dip in the bath tub could be hotter than their onsen. A staff came by to look into the water temperature, but unfortunately, not able to fix the issue in time (while we were there). We ordered the dinner set too along with our stay, and unfortunately the dinner was pretty bad too. Nothing of those typical Japanese ryokans dinner that you'll typically expect. To make matters worse, throughout our dinner, there was a group of really loud and rowdy guests, talking loudly at the lounge area, which was just beside the dining hall. And when we tried to feedback that to the staff, they just gave a "nothing I can do about that" expression, not even an apology. Overall, a very disappointing stay, and boy were we glad we only stayed one night.
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Rosalind
8.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Nice and easy walk to the waterfall. Two ways about 2 hours leisurely walk.
Verified traveler
8.0
/10
Reviewed 384 week(s) ago
Expedia Group verified review
Great location, stone throw way towards ropeway station.
Verified traveler
10.0
/10
Reviewed 385 week(s) ago
Hotels.com verified review
Brand new renovation. Not sure about past negatives comments but our stay was just wonder. The boutique hotel is modern and stylist. Overall a great stay in a very central location
Verified traveler
8.0
/10
Reviewed 387 week(s) ago
Hotels.com verified review
pleasant typical Japanese hotel with futons; nice vibe, great location; dinner we did have better and quite pricey
Hui
6.0
/10
Reviewed 398 week(s) ago
Expedia Group verified review
The room is quite small, tatami not comfortable, too hard and pillow too soft thus did not sleep well. Facility wise is good, got billard to play and spent the night.
NAOYUKI
2.0
/10
Reviewed 275 week(s) ago
Hotels.com verified review
ホテルとは名ばかり…。
事実上、民宿です。
部屋に浴衣はありません。お風呂場まで、取りに行って下さい。それでも浴衣が大きい物しかありません。コーヒーありません。税込みかわかりませんが、￥400-だそうです。布団は自分でひいてください。
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 284 week(s) ago
Expedia Group verified review
駐車場が狭くて駐車しにくい。お料理はとても良かった。お風呂は少し暗くて閉塞感がある。
Verified traveler
Leisure Family
8.0
/10
Reviewed 306 week(s) ago
Expedia Group verified review
พนักงานบริการดี และอาหารอร่อย ที่โซอุนเคียวอากาศดี การเดินทางไม่ยากแต่ไกลหน่อยซึ่งก็คุ้มกับการเดินทาง งานเทศกาลน้ำแข็งดี
Hsu-Heng
8.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
服務人員英語能力都很不錯，對外國遊客相當友善
Verified traveler
Friends and Family
10.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
昔ながらの旅館をキレイに改装してあってオシャレだった。
朝晩の料理も美味しくいただきました。
Wi-Fiが部屋で繋がらないけど、層雲峡自体が大雪の麓だし、そういう環境なのかなーと、またそれもいいかなと思えました。
1つだけ残念だったのは、中国人観光客のお風呂場の使い方が雑で、脱衣所の床と洗面台がどう使ったらそうなるの？って言うほどベチャベチャになっており、まめな掃除がされてないのが辛かったです。
Verified traveler
Leisure Family
8.0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
員工非常親切有禮貌
衛生間有點簡單，但乾淨
沒有瓶裝水，很難知道可生飲的水是那個階段
Verified traveler
Leisure
10.0
/10
Reviewed 329 week(s) ago
Expedia Group verified review
フルリノベーションされた施設はお洒落で快適。スタッフの対応も丁寧でわかりやすく満足。
料理は標準的な和風懐石で可もなく不可もなし。北海道産の食材をふんだんに使っているかは不明。北海道の美味しいものを期待している人はがっかりするかもしれない。
シングルルームの居室は多少狭さは感じるものの清潔に維持されているが、壁が薄く隣の部屋の物音が聞こえることがあった。洗顔用のタオルをもう一枚用意しておいて欲しかった。
駐車スペースが少ないので満車になりやすいようで、近くの無料駐車場に停めたがホテルから少し離れているので荷物が多い人は大変かもしれない。
Verified traveler
8.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Wi-fiがロビーでしか使えません。また、部屋の中ではスマホの通信が不安定でした。駐車場は天井が低いので事前に入れるかどうか確認した方が良さそうです。
近くにコンビニがあって便利です。
SUNGHYUN
10.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
That was a very pleasant stay with nice staff members, good breakfast and dinner which were traditional Japanese home style dishes and hot spring.
Number of reviews per page
20
40
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