Hotel New Otani Hakata

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8.9
/10
Exceptional
1,123 reviews

What Guests Say About Their Stay

Chun Leung

10.0
/ 10
Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.

Amanda

10.0
/ 10
Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!

raymond

10.0
/ 10
Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
In the Area
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1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Hotel New Otani Hakata is located in area / city Fukuoka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004
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Lobby Hotel New Otani Hakata
Lobby 2 Hotel New Otani Hakata

Discover More About Hotel New Otani Hakata

Location
Hotel New Otani Hakata is located in area / city Fukuoka.

About Hotel New Otani Hakata

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel New Otani Hakata is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Hakata.

All facilities in Hotel New Otani Hakata

Bar, Cafe and Lounge Hotel New Otani Hakata
Bar, Cafe and Lounge
Entertainment Facility Hotel New Otani Hakata
Entertainment Facility
Functional Hall Hotel New Otani Hakata
Functional Hall
Lobby Hotel New Otani Hakata
Lobby
Accommodation Services Hotel New Otani Hakata
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Laundry
  • Hair salon

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Hotel New Otani Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 02:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees apply to children 4-12 years old for breakfast.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years of age to stay in a smoking room.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Hakata
372
Number of floors in Hotel New Otani Hakata
14
Another facilities in Hotel New Otani Hakata
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel New Otani Hakata

What are available facilities at Hotel New Otani Hakata?
There are top facilites at Hotel New Otani Hakata such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Hakata?
The standard check-in time at Hotel New Otani Hakata is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Hotel New Otani Hakata provide breakfast?
Yes, Hotel New Otani Hakata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel New Otani Hakata?
Hotel New Otani Hakata is a 4.0-star hotel.
How many floors does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 14 floors.
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More Reviews from Other Guests in Hotel New Otani Hakata

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,117)
9.0
Exceptional
From 1,117 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Christophe
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very couteous staff
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staffing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,117)
9.0
Exceptional
From 1,117 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
Read More
Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Christophe
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located.
RAYMOND
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very couteous staff
Michael
icon-with Friends
with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staffing
Number of reviews per page
20
40