Hotel New Otani Hakata

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8.9
/10
Exceptional
1,140 reviews

What Guests Say About Their Stay

Shan Ju

10.0
/ 10
Pretty clean room and kind staffs. The bed size are little small for our family, but still had wonderful time in this hotel. We are very recommended.

Chun Leung

10.0
/ 10
Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.

Amanda

10.0
/ 10
Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
In the Area
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1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004

Main Facilities

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Laundry service
Parking
Luggage storage
Laundry
Wheelchair accessible
Multilingual staff
Hotel New Otani Hakata is located in area / city Fukuoka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Otani Hakata

1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Kyushu, Japan, 8100004
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Discover More About Hotel New Otani Hakata

General
Near Canal City Hakata

Location
With a stay at Hotel New Otani Hakata, you'll be centrally located in Fukuoka, within a 5-minute drive of Canal City Hakata and Tenjin Underground Mall. This hotel is 3.6 mi (5.8 km) from Mizuho PayPay Dome Fukuoka and 1.9 mi (3.1 km) from Port of Hakata.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Yanagibashi Rengo Market - 0.3 km / 0.2 mi
Tenjin Underground Mall - 0.7 km / 0.4 mi
Tenjin Central Park - 0.8 km / 0.5 mi
Kego Park - 0.9 km / 0.5 mi
Fukuoka Mitsukoshi Department Store - 0.9 km / 0.6 mi
Kego Shrine - 0.9 km / 0.6 mi
Solaria Plaza - 1 km / 0.6 mi
Rainbow Plaza - 1 km / 0.7 mi
Sumiyoshi Shrine - 1.1 km / 0.7 mi
Rakusuien Gardens - 1.1 km / 0.7 mi
Former Prefectural Hall & Official Guest House - 1.1 km / 0.7 mi
Acros Fukuoka Symphony Hall - 1.1 km / 0.7 mi
Yatai - 1.1 km / 0.7 mi
Fukuhaku Deai Bridge - 1.2 km / 0.7 mi
Iwataya Shopping Center - 1.2 km / 0.7 mi

The nearest airports are:
Fukuoka Airport (FUK) - 5.1 km / 3.2 mi
Ariake Saga Airport (HSG) - 75.6 km / 47 mi

The preferred airport for Hotel New Otani Hakata is Fukuoka Airport (FUK).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a ballroom and a vending machine.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining
Enjoy Japanese cuisine at Sembazuru, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.

Rooms
Make yourself at home in one of the 372 guestrooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Hotel New Otani Hakata

Functional Hall Hotel New Otani Hakata
Functional Hall
Lobby Hotel New Otani Hakata
Lobby
Accommodation Services Hotel New Otani Hakata
Accommodation Services
Exterior Hotel New Otani Hakata
Exterior
Bedroom Hotel New Otani Hakata
Bedroom

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Laundry
  • Hair salon

Accommodation Policy & General Information in Hotel New Otani Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Additional fees of JPY 1,000 apply to children ages 4-6, and JPY 2,200 apply to children ages 7-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property. Guests must be at least 20 years of age to stay in a smoking room.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel New Otani Hakata
372
Number of floors in Hotel New Otani Hakata
14
Another facilities in Hotel New Otani Hakata
Breakfast, Free WiFi, Ballroom, Reception hall, Smoking area

Frequently asked question in Hotel New Otani Hakata

What is normal check-in & check-out time at Hotel New Otani Hakata?
The standard check-in time at Hotel New Otani Hakata is starting from 14:00 - 02:00 while the latest check-out time is at Before 11:00
Does Hotel New Otani Hakata provide breakfast?
Yes, Hotel New Otani Hakata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel New Otani Hakata?
Hotel New Otani Hakata is a 4.0-star hotel.
How many floors does Hotel New Otani Hakata have?
Hotel New Otani Hakata has 14 floors.
How many rooms are available at Hotel New Otani Hakata?
Hotel New Otani Hakata has 372 rooms in total.
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More Reviews from Other Guests in Hotel New Otani Hakata

Overall Ratings & Reviews Hotel New Otani Hakata

Traveloka (6)
Other sources (1,134)
9.0
Exceptional
From 1,134 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Hotel New Otani Hakata

Number of reviews per page
20
40
Top reviews
Shan Ju
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Pretty clean room and kind staffs. The bed size are little small for our family, but still had wonderful time in this hotel. We are very recommended.
Wing Hoi
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Toilet has bad smell. Staff is helpful to resolve but does take a while. When check in, staff didn’t communicate well for not cleaning policy.
Wing Hoi
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is dated and not clean. Toilet has bad smell.
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel was well maintained but a little dated in style.
Chun Leung
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was a bit dated as only some of the rooms had been renovated as of May 2026. However, the room was reasonably spacious by Japanese standards and was quite comfortable. Beautiful and grand lobby. Location of the hotel was fantastic with a metro entrance and a Family Mart less than a minute away. The famous yatais unique to Fukuoka were also not far away.
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Xiuyi
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Although the property is pretty dated, it is well-maintained.
John
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Had a pleasant stay with family. The staff was super friendly.
Amanda
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel was very conveniently located right beside a subway station. It was also a 15 min walk away from other areas of interest such as Tenjin, Canal City, and a small seafood market. There are also two grocery stores less than a five min walk away, a Family Mart, and a 7-11. The hotel staff were very courteous and helpful. Although the hotel is older, it is very well maintained. The room was very spacious, clean, and comfortable. I would stay here again!
Read More
raymond
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay! Hotel was close to everything. Walking distance to shopping and food. Taxis were always available. We traveled with 3 kids and the stay was super easy. I’ll definitely go again if I’m in the tenjin area.
JENA
icon-with Partner
with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very traditional hotel. Location was not the best for our needs. Need to take either subway or train from JR station. Staff was nice. Breakfast was average. There were no local specialties and needed to wait for seating although not so busy.
Cris
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice hotel. Clean, serene, good vibes.
Akiko
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staffs are all professionally well trained, very helpful, they are always ready to help guests.
Linda
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

First time at this hotel and probably will not stay here again. It is far from the station and the hotel was old. Needs renovation and the bathrooms were small. Free breakfast that was okay. Skipped it on the last day. Liked the fresh food market nearby.
Christina
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was so helpful & caring!
Maria Julieta
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was great, amenities were refreshed daily. Tea and coffee, small fridge available. Staff was amazing and super helpful!
geraldine
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

this hotel has everything you need to make your stay comfortable
Andrew
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stayed 2 nights. Excellent stay. Really enjoyed the 2 different breakfast options they provided. Also appreciated the coin- operated laundry room. Really close to the supermarket, train station and local sights.
Sumiko
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I did not enjoy breakfast very much. The 1st floor dining place is not big enough. We went to the 14th floor (Japanese style) one and it was a "OK" level, not a special level.
David
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We ended up in a nicer room then we booked and it was a great experience overall
LINDA
icon-Family
Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice size rooms, convenient location, clean and comfortable rooms.
Number of reviews per page
20
40

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Lobby 4 Hotel New Otani Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.