How many rooms are available at Serapi Hotel ?

Serapi Hotel has 49 rooms in total.

Does Serapi Hotel provide parking?

Yes, Serapi Hotel provides parking. Please confirm details directly with the hotel.

Does Serapi Hotel provide late check-out?

Yes, late check-out is available at Serapi Hotel , subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Serapi Hotel ?

Serapi Hotel is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Serapi Hotel

Name: Serapi Hotel
Address: 415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400, 415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Sarawak, 93400, Malaysia
Rating: 8.5

Hotels

8.5

/10

Very Good

72 reviews

In the Area

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415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Serapi Hotel Serapi Hotel is located in area / city Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Serapi Hotel

415 - 422, Jalan Kulas Utara Dua, Kampung Bandarshah, Kuching City Center, Kuching, Sarawak, Malaysia, 93400

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Discover More About Serapi Hotel

note: hotel was previously named Serapi Hotel

Location

Serapi Hotel is located in area / city Kuching City Center.

About Serapi Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Serapi Hotel provides a pleasant accommodation for your stay.

From business event to corporate gathering, Serapi Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Serapi Hotel , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Serapi Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Serapi Hotel is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serapi Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serapi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Serapi Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Serapi Hotel

Lobby

Exterior

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Breakfast
Buffet breakfast
Brunch
Buffet dinner
Buffet lunch
Continental breakfast
No alcohol
Set menu dinner
Set menu lunch
Dietary menu

Hotel Services

Bellhop
Welcoming drinks
Concierge
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby

Public Facilities

Parking
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel
Disabled access friendly
Wheelchair accessible

Nearby Facilities

ATM/Banking
Hair salon
Shops
Supermarket

Transportation

Limited parking
Car rental
Secure parking

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Serapi Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

In accordance with government guidelines due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Failure to do so will result in hotel cancelling the bookings.

Deposit

Deposit MYR 0.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serapi Hotel	49
Number of floors in Serapi Hotel	3
Another facilities in Serapi Hotel	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Serapi Hotel

What are available facilities at Serapi Hotel ?

There are top facilites at Serapi Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Serapi Hotel ?

The standard check-in time at Serapi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Serapi Hotel provide breakfast?

Yes, Serapi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serapi Hotel ?

Serapi Hotel is a 0.0-star hotel.

How many floors does Serapi Hotel have?

Serapi Hotel has 3 floors.

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More Reviews from Other Guests in Serapi Hotel

Overall Ratings & Reviews Serapi Hotel

Traveloka (72)

8.5

Very Good

From 72 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.6

Meal

8.3

Location

8.8

Service and Facilites

8.6

People often mention about Serapi Hotel

All

スタッフの親切さ (6)

市内中心部までの距離 (4)

アクセシビリティ (4)

雰囲気 (4)

部屋のスペース (3)

寝室 (3)

バスルーム (3)

ホテルエリア (3)

価格 (3)

周囲 (2)

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Traveler Reviews Serapi Hotel

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Customer reviews

Verified Traveler

Transit

5.6

/10

Reviewed 5 day(s) ago

Toilet bowl not clean. Yellow pee not flush The aircond problem, not cold. Already adjust still the same. Sweating the whole night

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Verified Traveler

9.1

/10

Reviewed 1 week(s) ago

Good hotel and reasonably priced, and I like the hotel towel and water pressure in the bathroom.

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A***H

Staycation

9.4

/10

Reviewed 10 week(s) ago

Good hotel to stay for staycation

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M***t

10.0

/10

Reviewed 10 week(s) ago

Comfortable and the hotel's location is close to the city center. The best room amenities.

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A***m

Staycation

8.4

/10

Reviewed 14 week(s) ago

The staff is very friendly. Only the bathroom of our room is a little bit dirty seem like not wash for quite some times bcoz there is stain. Other thing so far very good the bed the space and all. ❤️ Environment safe and convenient.

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J***e

10.0

/10

Reviewed 23 week(s) ago

Thank you, service was top. The air conditioner, they helped me to fix it so it can be cold enough.

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Guest

Business

10.0

/10

Reviewed 32 week(s) ago

Strategic location & friendly and helpful staff

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Muhammad A. S.

10.0

/10

Reviewed 52 week(s) ago

I enjoyed staying at Serapi Hotel

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P***N

Business

8.5

/10

Reviewed 74 week(s) ago

Serapi Hotel, Kuching was pleasant and cozy. The staff were friendly and accommodating.

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A***a

9.4

/10

Reviewed 77 week(s) ago

friendly and helpful staff and comfortable hotel.. strategic place and close to the city center

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M***D

Staycation

8.8

/10

Reviewed 82 week(s) ago

The hotel is comfortable and satisfying, the hotel also provides rugs, refrigerators, ironing boards, irons, and very comfortable mattresses

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Halimurashid H.

8.7

/10

Reviewed 84 week(s) ago

Hotel location to my event location is very convenient. Hotel Serapi still insist on deposit of RM100 even though it has been stated that no deposits will be taken in the invoice received from app. Room is just OK as we have to switch to another room due to air conditioning problem. Also, toilet door is faulty and had to push hard to close it.

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Andrew F.

8.5

/10

Reviewed 103 week(s) ago

The room and washroom were clean but only the bed was a bit hard.

2 people find it helpful

NUR A. H. N.

8.7

/10

Reviewed 111 week(s) ago

This hotel near the tourist attraction, but if you guys want to park your car need to make an early reservation as it was limited car park area. The room that I've stayed a bit dirty, dusty, and their toilet have some mold at the wall. Lastly their restaurant service were excellent, their food were tasty.

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Sigit S.

6.3

/10

Reviewed 113 week(s) ago

The receptionist is not friendly, check out must be on time, just asking for prayer time will be charged if it is later than 12 o'clock.

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Isa T.

9.4

/10

Reviewed 119 week(s) ago

1. The room for 3 people that I booked has no air conditioning and has been changed to a 2-room apartment which is very comfortable. Thank you very much for being able to stay for 3 days. 2. The staff are all friendly and welcoming.

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Haire M. K.

8.8

/10

Reviewed 138 week(s) ago

Good but deposit rm100 is expensive. Should get rm50 for deposit.

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ZAITON BINTI BUJANG

6.0

/10

Reviewed 138 week(s) ago

I'm silent, this hotel comments the room is ok, only the breakfast, the cup for breakfast is still dirty, yellow, not clean and the breakfast food is pound bread moldy and black, I have no appetite to eat.. I'm afraid of stomach ache.. thank you very much.. I'm very sorry about the breakfast only. .

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Immanuel V. R.

8.5

/10

Reviewed 151 week(s) ago

The hotel looks a bit old and I do not like the bathroom which is a bit too low end. However I would say that the hotel is value for money for the amount paid. The room floor felt a bit dirty as well. The positive feedback is on the responsiveness and helpfulness of Serapi staff. Staff were quick to respond when I called room service.

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Aiman J.

8.5

/10

Reviewed 152 week(s) ago

Good environment💞 Comfortable room. Affordable price. Close to places to eat. In the middle of Kuching city, and the staff is very kind. 😋

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.