What do past guests say about Sunstone Hotel Penang?

Sunstone Hotel Penang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Sunstone Hotel Penang

Name: Sunstone Hotel Penang
Address: 17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600, 17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Penang, 11600, Malaysia
Rating: 8

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8.0

/10

Very Good

662 reviews

What Guests Say About Their Stay

Devita M. R. S.

9.4

/ 10

The staff are great, and the location for someone who's there for a medical trip to Lam Wah Ee is also great! Will definitely stay with them in the future!

J***i

9.4

/ 10

The hotel staff is very friendly, if the room is available then you can check in straight away, no need to wait until the time is up. The rooms are comfortable and nice, the wifi is also smooth.

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Indriana Rusmajie

9.4

/ 10

The room is fine, comfortable and the toilet is very good.

Stefani

9.1

/ 10

Near Lam Wah Ee Hospital. Near food market.

Wince S.

8.5

/ 10

Nice and very friendly.

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In the Area

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17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Pingsa Hotel Sunstone Hotel Penang is a hotel is located at Jelutong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Sunstone Hotel Penang

17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600

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Discover More About Sunstone Hotel Penang

note: hotel was previously named Pingsa Hotel

Location
Sunstone Hotel Penang is a hotel is located at Jelutong.

About Sunstone Hotel Penang

Sunstone Hotel Penang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Sunstone Hotel Penang is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Sunstone Hotel Penang provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunstone Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunstone Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sunstone Hotel Penang is suitable for you who value privacy during your stay.

Sunstone Hotel Penang is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sunstone Hotel Penang is a wise choice for travelers visiting Jelutong.

All facilities in Sunstone Hotel Penang

Common Space

Lobby

Exterior

Bedroom

Transportation

Limited parking
Parking with surcharge

Connectivity

Free WiFi

General

AC
Connecting rooms
Family room
Smoking area

Public Facilities

Coffee shop
Elevator

In-room Facilities

Desk
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in Sunstone Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Sunstone Hotel Penang	30
Number of floors in Sunstone Hotel Penang	2
Another facilities in Sunstone Hotel Penang	Limited parking, Parking with surcharge, Free WiFi, Connecting rooms, Family room

Frequently asked question in Sunstone Hotel Penang

What are available facilities at Sunstone Hotel Penang?

There are top facilites at Sunstone Hotel Penang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sunstone Hotel Penang?

The standard check-in time at Sunstone Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Sunstone Hotel Penang?

Sunstone Hotel Penang is a 2.0-star hotel.

How many floors does Sunstone Hotel Penang have?

Sunstone Hotel Penang has 2 floors.

How many rooms are available at Sunstone Hotel Penang?

Sunstone Hotel Penang has 30 rooms in total.

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More Reviews from Other Guests in Sunstone Hotel Penang

Overall Ratings & Reviews Sunstone Hotel Penang

Traveloka (662)

8.0

Very Good

From 662 reviews

Provided by travelers on

Cleanliness

8.0

Room Comfort

7.9

Meal

7.6

Location

8.1

Service and Facilites

7.8

People often mention about Sunstone Hotel Penang

All

Staff Friendliness (16)

Hotel Area (14)

Family Friendly (12)

Accessibility (11)

Bedroom (11)

Bathroom (11)

Check-in/out Time (10)

Ambiance (10)

Room Space (9)

Surroundings (8)

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Traveler Reviews Sunstone Hotel Penang

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Customer reviews

Masta M. U.

Medical

10.0

/10

Reviewed 7 week(s) ago

Third time staying here. Close to the hospital.

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Marsinta G. O.

Medical

10.0

/10

Reviewed 13 week(s) ago

Recommended. Close to the hospital.

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Verified Traveler

9.1

/10

Reviewed 13 week(s) ago

A nice place to sleep, near wet market with so many options for breakfast.

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D***y

9.0

/10

Reviewed 13 week(s) ago

Lots of food around the hotel.

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Verified Traveler

8.2

/10

Reviewed 17 week(s) ago

It's okay, the location isn't far from the city, and the price is still affordable.

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Accommodation's Reply

16 Jun 2026

Thank you for the review! We're glad you enjoyed our convenient location and affordable rates. Hope to see you again soon

S***i

8.5

/10

Reviewed 20 week(s) ago

The hotel staff is very friendly, the hotel is quite clean, just far from the busy center.

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Accommodation's Reply

16 Jun 2026

Thank you for the wonderful feedback! We're glad our team and cleanliness stood out during your stay. We appreciate your note on our location—it’s perfect for guests looking for a quieter getaway. Hope to see you again!

Verified Traveler

Transit

8.2

/10

Reviewed 23 week(s) ago

It would be good to attach a hair dryer in the room. Overall good. Will come again.

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eko f.

9.4

/10

Reviewed 25 week(s) ago

Close to Lam Wah Ee Hospital

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Masta M. U.

10.0

/10

Reviewed 26 week(s) ago

Close to the hospital, clean, quiet, safe

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Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

Good service and recommend to stay here

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I***a

Medical

8.5

/10

Reviewed 27 week(s) ago

The hotel staff is friendly and close to the hospital. However, amenities are not available; you have to pay extra for them.

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mahleni

Medical

8.1

/10

Reviewed 30 week(s) ago

Hotel close to Lam Wah E Hospital. Suitable for those who want to seek treatment at Lam Wah E Hospital.

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N***I

Medical

8.5

/10

Reviewed 33 week(s) ago

Very happy to stay here, next time if I go to Penang I will stay here again.

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1 people find it helpful

U***r

Medical

8.2

/10

Reviewed 39 week(s) ago

Walking distance to Lam Wah Ee hospital. Please bring your toothbrush dan toothpaste coz they not provide it anymore

1 people find it helpful

V***a

9.1

/10

Reviewed 40 week(s) ago

The staff is nice and quick to respond, the location is close to Lam Wah Hospital, you can walk there & if you use Grab it costs around RM8, there is a dispenser & public iron, all the facilities are useful, the hotel environment is also clean, it's just a bit confusing that there is no daily room cleaning or is that really the case. Finding halal food is difficult for me. I can't find it anywhere, so I order online and it's also a bit far, the cost can be close to the price of the food or maybe I just lack information. Overall it's good, it's just a hassle to find food

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1 people find it helpful

Sarah T.

Medical

9.4

/10

Reviewed 40 week(s) ago

Every time I go to Lam Wah Ee Hospital for treatment, I always stay here. It's close to the market, so I can shop for fruits and vegetables. It's also close to the food court, which offers a wide selection, especially if you like Chinese food—it's delicious.

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1 people find it helpful

S***h

Leisure

9.7

/10

Reviewed 41 week(s) ago

the female hotel staff are not very friendly.

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E***t

Leisure

10.0

/10

Reviewed 41 week(s) ago

Good service, further improvement is needed

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Verified Traveler

9.4

/10

Reviewed 45 week(s) ago

Can walk or take a Grab to Lam Hwa Ee Hospital, recommend

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M***M

Medical

8.2

/10

Reviewed 46 week(s) ago

Very close to Lam Wah Ee hospital. Quiet and clean. Thank you

2 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.