How many rooms are available at The 5 Elements Hotel?

The 5 Elements Hotel has 104 rooms in total.

Does The 5 Elements Hotel provide parking?

Yes, The 5 Elements Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The 5 Elements Hotel?

The 5 Elements Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The 5 Elements Hotel

Name: The 5 Elements Hotel
Address: Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000, Lot 243, Jalan Sultan ( Chinatown), Kuala Lumpur, 50000, Malaysia
Rating: 8.1

Hotels

8.1

/10

Very Good

1,316 reviews

What Guests Say About Their Stay

Surroundings (15)

Bedroom (13)

Room Space (12)

Hotel Area (12)

Lyanne S.

8.5

/ 10

The 2nd time staying at The 5 Elements Hotel, easy transportation, many culinary, spacious clean rooms, cool AC, spacious hotel lobby. Every time you go to KL, it's in The 5 Elements only

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Lina C.

8.5

/ 10

The closest hotel to any destination. Places to eat close to the hotel. Cleanliness is also maintained. I often recommend to friends who travel to Kl.

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allen l.

9.7

/ 10

Fantastic hotel in the heart of Chinatown clean and comfortable with good breakfast.

Tjong

8.5

/ 10

Ac cold. friendly reseption. good breakfast

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hidayat

10.0

/ 10

Incredibly, the staff is very helpful. Thanks

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In the Area

See Map

Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

The 5 Elements Hotel is located in area / city Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around The 5 Elements Hotel

Lot 243, Jalan Sultan ( Chinatown), Chinatown, Kuala Lumpur, Malaysia, 50000

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Discover More About The 5 Elements Hotel

Location

The 5 Elements Hotel is located in area / city Chinatown.

About The 5 Elements Hotel

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The 5 Elements Hotel provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at The 5 Elements Hotel, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The 5 Elements Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The 5 Elements Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The 5 Elements Hotel is the right place to stay.

All facilities in The 5 Elements Hotel

Swimming Pool

Functional Hall

Common Space

Lobby

Accommodation Services

In-room Facilities

Desk
In-room safe
Refrigerator
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Luggage storage
Multilingual staff

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Shops

General

AC
Banquet
Connecting rooms

Accessibilty

Disabled access friendly
Accessible path of travel
Wheelchair accessible

Public Facilities

Parking
Elevator
WiFi in public area

Business Facilities

Conference room
Meeting facilities
Projector

Food and Drinks

Breakfast

Transportation

Parking with surcharge

Connectivity

Free WiFi

Accommodation Policy & General Information in The 5 Elements Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

Deposit is collected upon check-in and refundable upon check-out. Tourism tax of RM10 per room per night is also collected upon check-in for foreign travellers. Rollaway/extra beds are available for MYR 75 per night.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The 5 Elements Hotel	104
Number of floors in The 5 Elements Hotel	15
Another facilities in The 5 Elements Hotel	Desk, In-room safe, Refrigerator, Shower, TV

Frequently asked question in The 5 Elements Hotel

What are available facilities at The 5 Elements Hotel?

There are top facilites at The 5 Elements Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The 5 Elements Hotel?

The standard check-in time at The 5 Elements Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The 5 Elements Hotel provide breakfast?

Yes, The 5 Elements Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The 5 Elements Hotel?

The 5 Elements Hotel is a 3.0-star hotel.

How many floors does The 5 Elements Hotel have?

The 5 Elements Hotel has 15 floors.

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More Reviews from Other Guests in The 5 Elements Hotel

Overall Ratings & Reviews The 5 Elements Hotel

Traveloka (816)

Other sources (500)

8.5

Very Good

From 816 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about The 5 Elements Hotel

All

Bedroom (13)

Surroundings (12)

Staff Friendliness (10)

Room Space (10)

Hotel Area (9)

Taste (9)

Variety (9)

Check-in/out Time (8)

Bathroom (8)

Accessibility (7)

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Traveler Reviews The 5 Elements Hotel

Number of reviews per page

Customer reviews

Y***n

6.2

/10

Reviewed 7 day(s) ago

dirty carpet floor ... ......

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Henrica J.

Leisure

6.7

/10

Reviewed 2 week(s) ago

asking toothbrush coz there is none as standard/usual , need 1,5 hours (already follow up 3 times)

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LIUNG S.

Staycation

8.5

/10

Reviewed 4 week(s) ago

The location is close to the MRT, the rooms are clean, and there are lots of food vendors. Next time I go to Chinatown, I'll stay here again.

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agus

Business

8.5

/10

Reviewed 5 week(s) ago

Chinatown has lots of delicious and affordable food and lots of souvenirs.

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R***i

9.0

/10

Reviewed 10 week(s) ago

The reception was friendly, the lady at reception was kind and willing to help.

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2 people find it helpful

Accommodation's Reply

28 Oct 2025

Thank you for your wonderful review! We would like to thank our receptionists for their attentiveness and excellent support. We look forward to welcoming you back! — Wu Xing Hotel Kuala Lumpur Management

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Rudi S. W.

Medical

8.4

/10

Reviewed 20 week(s) ago

there are very little selection of food

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Accommodation's Reply

06 Oct 2025

Thank you for bringing this to our attention. We are sorry to hear that the variety of our food options did not meet your expectations. At our hotel, we strive to cater to a wide range of tastes and dietary needs, and we regret that we fell short during your visit. Your feedback is invaluable as it helps us improve our menu offerings. We will share your comments with our culinary team to review and enhance our selection for future guests. We hope to have another opportunity to welcome you back with a much better dining experience in the future.

J***s

Business

8.7

/10

Reviewed 26 week(s) ago

The staff is amazing. 🤗 the hotel itself has seen better times.

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Accommodation's Reply

06 Oct 2025

Thank you so much for your honest feedback. We are truly delighted to hear that you found our staff to be amazing; we are very proud of our team, and your kind words will absolutely make their day. We also appreciate your honest note regarding the hotel's condition. We are continuously working on updates and refurbishments, and your feedback is valuable as we plan these improvements. We hope the exceptional service from our team was the highlight of your stay and look forward to the opportunity to welcome you back!

a***s

8.4

/10

Reviewed 30 week(s) ago

standard breakfast.according to the price

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1 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you for your review! We greatly appreciate your honest feedback regarding the breakfast menu. We have noted this and will be used by the management team to evaluate it for future improvements. We look forward to your next visit!

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Bernard

Medical

9.7

/10

Reviewed 31 week(s) ago

Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.

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1 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you for your review! We've noted your request for early check-in. We'll do our best to get you to your room as soon as possible upon arrival, subject to availability. Our team looks forward to welcoming you back!

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agus

8.4

/10

Reviewed 32 week(s) ago

Not bad for a big family, the important thing is it's close to Chinatown

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Accommodation's Reply

06 Oct 2025

Thank you for your review! Our strategic location near Chinatown is truly a plus for families. We look forward to your next visit!

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Ziva J.

Transit

9.4

/10

Reviewed 36 week(s) ago

The room was a bit worn out, but the space and ample natural light completely make up for it! The hotel is located in the middle of Chinatown, though I could not hear the noise from the streets. The staff is wonderful—very friendly, helpful, and always smiling! This is the third hotel I tried in this area and fifth I tried in all of KL, and it's my favourite! I will definitely come again!

2 people find it helpful

Accommodation's Reply

22 Apr 2025

Dear Ziva J., Thank you for taking the time to review your recent stay at The 5 Elements Hotel! We are heartened to hear that you enjoyed your stay with us and we appreciate your kind words especially for our staff. It was a pleasure having you with us and we look forward to welcoming you back again soon! Best regards, The 5 Elements Team

f***g

9.1

/10

Reviewed 37 week(s) ago

the hotel is neat and clean. the staff is also friendly

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1 people find it helpful

Accommodation's Reply

17 Apr 2025

Dear guest, Thank you for taking the time to review your recent stay with us! We are glad to hear that you enjoyed your stay. Thank you for your kind words regarding the cleanliness and staff. We look forward to welcoming you back again soon! Best regards, The 5 Elements Team

H***a

9.7

/10

Reviewed 37 week(s) ago

The location is very strategic, easy to go anywhere.

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Accommodation's Reply

17 Apr 2025

Dear guest, Thank you for taking the time to review your recent stay with us! We are happy to hear that you like the location of the hotel. We look forward to welcoming you back again soon! Best regards, The 5 Elements Team

M***n

Leisure

9.7

/10

Reviewed 43 week(s) ago

always come back here!!! easy access, strategic and many halal and non-halal places to eat!!! the staff is very helpful

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Accommodation's Reply

06 Oct 2025

Thank you so much for this wonderful review! We're so glad our location and staff kept you coming back. See you next time!

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H***i

8.8

/10

Reviewed 46 week(s) ago

Will stay here again if I go to KL. The location is very close to everywhere.

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Accommodation's Reply

06 Oct 2025

Thank you very much for your detailed review. We're pleased to know that the hotel's convenient location near Chinatown made your visit comfortable. See you again soon!

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I***e

Leisure

8.7

/10

Reviewed 47 week(s) ago

easy access because the location is in the middle of Chinatown, many restaurants around, close to the central market, Alor, Petailing, easy to order Grab. It's just that the hotel is quite old so it seems a bit dirty, breakfast is minimal.

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Accommodation's Reply

06 Oct 2025

Thank you very much for your detailed review. We're pleased to learn that the hotel's strategic location near Chinatown and Central Market, along with easy access to online transportation, made your stay comfortable. We also greatly appreciate your honest feedback regarding the hotel's condition and breakfast menu. We've noted this information for the management team to evaluate and improve. We hope these positive comments continue to leave a lasting impression, and we look forward to welcoming you back in the future.

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I***a

Leisure

8.8

/10

Reviewed 50 week(s) ago

Near restaurant and for art market station

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Accommodation's Reply

06 Oct 2025

Thank you for taking the time to review your stay with us! We are glad to hear that you like the location of our hotel. We look forward to welcoming you back again soon!

anmeddy d.

Leisure

9.3

/10

Reviewed 50 week(s) ago

clean hotel, breakfast is lacking..

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Accommodation's Reply

06 Oct 2025

Thank you for your appreciation of the cleanliness and your feedback on the breakfast. This review really helps us improve. We look forward to your next visit.

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S***g

8.8

/10

Reviewed 51 week(s) ago

Love the location as it's in the tourist area, staffs are helpful

1 people find it helpful

Accommodation's Reply

06 Oct 2025

Thank you so much for your feedback! We're thrilled to hear that you love our prime location in the tourist area and found our staff to be helpful. Our team takes great pride in providing excellent service, and your kind words will definitely be shared with them. We look forward to welcoming you back on your next visit

S***g

9.1

/10

Reviewed 51 week(s) ago

Great location, staffs are helpful

Find this review helpful?

Accommodation's Reply

06 Oct 2025

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.