The Klagan Regency

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8.3
Very Good
925 reviews

What Guests Say About Their Stay

Ellyda L.

10.0
/ 10
The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!

Valerie B. J.

10.0
/ 10
Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.

noorly t.

8.5
/ 10
Great pool for kids & easy for shopping. The room is spacious and clean.
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noreen i.

9.7
/ 10
Very worth a short family holiday,
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ALISSA L.

8.5
/ 10
Great hospitality by the staff
In the Area
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450

Main Facilities

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This accommodation offers:
Outdoor pool
Indoor pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Wheelchair accessible
The Klagan Regency is a 4-star hotels that has been welcoming guests since 2008. The accommodation went through a renovation in 2015. The Klagan Regency is part of Independent. There are 269 rooms spread across 19 floors.
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What's around The Klagan Regency

TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
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Discover More About The Klagan Regency

General Information

The Klagan Regency is a 4-star hotels that has been welcoming guests since 2008. The accommodation went through a renovation in 2015. The Klagan Regency is part of Independent. There are 269 rooms spread across 19 floors.

Location

Located at TB-00-01 1Borneo Hypermall Jalan UMS in Kota Kinabalu, Malaysia. Those looking to explore will find Bukit Bongol, Stella Maris Catholic Church, and Sembulan Mosque nearby.

Facilities & Amenities

The Klagan Regency has Outdoor pool, Indoor pool, Laundry service, Parking, Restaurant, and more.

Business Facilities

For guests traveling for work, The Klagan Regency has Conference room and Meeting facilities available.

Contact

Email: reservations@theklaganregency.com
Phone number: +6088529888
Website: theklagan.com

All facilities in The Klagan Regency

Facility

  • Outdoor pool
  • Indoor pool
Others The Klagan Regency
Others

Meals & Dining

  • Breakfast

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Supermarket
  • ATM/Bank
  • Hair salon

Accommodation Facilities

  • Car park

Guest Services

  • Luggage storage
  • Concierge
  • Laundry Service
  • 24-hour front desk

Public Facilities

  • Elevator
  • Safety deposit box
  • Room service
  • Restaurant

Accessibility

  • Wheelchair accessible

Transportation

  • Limited car park

Connectivity

  • Wi-Fi
  • LAN Internet access
  • Wi-Fi in public areas

Activity & Leisure

  • Indoor pool
  • Outdoor pool

Business Facilities

  • Photocopier
  • Conference room
  • Meeting facilities

Accommodation Policy & General Information in The Klagan Regency

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

Smoking

Smoking is prohibited in the accommodation.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at The Klagan Regency
269
Number of floors in The Klagan Regency
19
Another facilities in The Klagan Regency
Breakfast, Beauty salon, Grocery store, Supermarket, ATM/Bank

Frequently asked question in The Klagan Regency

What is normal check-in & check-out time at The Klagan Regency?
The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Klagan Regency?
The Klagan Regency is a 4.0-star hotel.
How many floors does The Klagan Regency have?
The Klagan Regency has 19 floors.
How many rooms are available at The Klagan Regency?
The Klagan Regency has 269 rooms in total.
What do past guests say about The Klagan Regency?
The Klagan Regency is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Klagan Regency

Overall Ratings & Reviews The Klagan Regency

Traveloka (588)
Other sources (337)
8.7
Very Good
From 588 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.6

Service and Facilites

8.7

People often mention about The Klagan Regency
All
Bedroom (17)
Variety (14)
Room Space (13)
Bathroom (13)
Staff Friendliness (11)
Distance to City Center (10)
Check-in/out Time (9)
Ambiance (9)
Hotel Area (9)
Taste (9)
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Traveler Reviews The Klagan Regency

Number of reviews per page
20
40
Customer reviews
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
We arrived in the middle of the night but the staff was prepared and the check-in process was smooth. However, we were surprised to find out that there's no parking area provided, even valet parking is not available. It's a 4-star hotel so it was a little disappointing. The room was great, the bed is nice, I loved the pillows, and the view is spectacular. I want to come again but only if they fix the parking issue.
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D***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The best, delicious food, friendly staff and suitable for those who want to shop nearby
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G***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
I’m looking forward to having a stay here again.
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i***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Everything's fine, but parking is limited. Paid parking is available, and under-hotel parking is also fine. The important thing is to be safe.
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1 people find it helpful
Muhammad S. B. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Nice room, the lighting is soothing, I feel like I'm going to sleep when I enter the room. And there's a bathtub in the toilet. If you come with your wife, it's really ok here.
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1 people find it helpful
Rico F.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 29 week(s) ago
I would say the room is spacious with a nice view of the hill. It was a good stay! This is a perfect escape for those who try to feel calm.
1 people find it helpful
N***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 32 week(s) ago
Family of 5, best stay. The kids love the pool so much.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Overall, I had a decent stay at this hotel. The room was clean and comfortable, and I appreciated the good breakfast with a nice variety of options. The staff were polite and the check-in process was smooth. However, there were a few minor issues that could be improved, such as better maintenance of some facilities and quicker service response. It was not a bad experience, but there is definitely room for improvement.
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M***D
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Very good, but late for confirmation of my booking.
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D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
best stay here, staff is very friendly and helpful. just if you want a quiet room, request a room that doesn't face the road. overall will stay here again in the future. 😁😁😁😁
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 37 week(s) ago
Room provided are very narrrow
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R***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 39 week(s) ago
Parking is difficult to find. It's unusual, even parking on the upper levels is difficult to find. I was very satisfied with the room. The staff service was excellent.
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1 people find it helpful
A***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
the hotel very comfortable & nice view from room
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A***a
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8.2
/10
Reviewed 44 week(s) ago
Pros: ​Room: Quite large and spacious. ​Comfort: Comfortable bed (fits 3 people) and cold air conditioning. ​Service: Staff are friendly and easy to deal with. Quick delivery of extra beds (RM 120/bed). ​Cons: ​Cleanliness: The hallway from the lift to the room was dirty with visible trash. The swimming pool water was cloudy and unclean. ​Breakfast: Decent, but limited variety. ​Parking: Very hard to find. ​Note to management: Since this is a 4-star hotel, please improve the cleanliness of the common areas/hallways.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 44 week(s) ago
aircond sucks , from night to morning no aircond just wind
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Mohd A. b. M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
Problem on parking only. Other than that. Superb.
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ayuni h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Staff was so friendly, have been repeating to stay here as it was so good
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Sity A. A.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
the staff very friendly. food delicious. room very nice and tidy. this hotel are good to stay. highly recommended 👍🏻
1 people find it helpful
Mohd A. b. M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 53 week(s) ago
Parking problem. Please improve. Maybe after this will be the last choice.
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A***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
It was a good stay. Just problem with the parking. Maybe the management can took action regarding parking issue.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.