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Marriott Cancun, An All-Inclusive Resort

Resorts
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8.8
/10
Very Good
1,008 reviews

What Guests Say About Their Stay

Pinaki

10.0
/ 10
Incredible property, very friendly staff, immediate access to ocean and beachfront, and awesome food choices as part of all inclusive made the vacation worth it. Would strongly recommend for a 3–5 days getaway. The property is fresh and looks new. Several daily entertaining activities in inside and outside the premise.

AMANDA

10.0
/ 10
My family and I had a great experience! I would definitely recommend the hotel and look forward to being there again!

Abdullatif

10.0
/ 10
1.Pool side seating are gone all day .You need to spend time hunting for seats.. You have to go and grape seat as soon as you arrive there? Short in seating. I lost a very Valuable prescription eye glass. I am still waiting to hear from the hotel. Yes lost and founds was informed . I hope I can receive my glass as it is $$ and need to drive with it? I am now 5 days since we are back home still waiting to hear from them?
In the Area
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Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Marriott Cancun, An All-Inclusive Resort is a resort is located at Cancun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Marriott Cancun, An All-Inclusive Resort

Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Lobby Marriott Cancun, An All-Inclusive Resort
Lobby 2 Marriott Cancun, An All-Inclusive Resort

Discover More About Marriott Cancun, An All-Inclusive Resort

Location


Marriott Cancun, An All-Inclusive Resort is a resort is located at Cancun.

About Marriott Cancun, An All-Inclusive Resort

From business event to corporate gathering, Marriott Cancun, An All-Inclusive Resort provides complete services and facilities that you and your colleagues need.

Marriott Cancun, An All-Inclusive Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at Marriott Cancun, An All-Inclusive Resort, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Marriott Cancun, An All-Inclusive Resort will also give you a pleasant stay.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Marriott Cancun, An All-Inclusive Resort is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Marriott Cancun, An All-Inclusive Resort.

All facilities in Marriott Cancun, An All-Inclusive Resort

Bar, Cafe and Lounge Marriott Cancun, An All-Inclusive Resort
Bar, Cafe and Lounge
Swimming Pool Marriott Cancun, An All-Inclusive Resort
Swimming Pool
Entertainment Facility Marriott Cancun, An All-Inclusive Resort
Entertainment Facility
Fitness Center Marriott Cancun, An All-Inclusive Resort
Fitness Center
Functional Hall Marriott Cancun, An All-Inclusive Resort
Functional Hall

Things to Do

  • Waterpark
  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Wine tasting room
  • Health club
  • Spa
  • Pool cabanas (surcharge)
  • Waterslide

Hotel Services

  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking
  • Lazy river

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Food and Drinks

  • Poolside bar
  • Vegetarian meal
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Meeting rooms
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Game room

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Marriott Cancun, An All-Inclusive Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Available rooms at Marriott Cancun, An All-Inclusive Resort
450
Number of floors in Marriott Cancun, An All-Inclusive Resort
6
Another facilities in Marriott Cancun, An All-Inclusive Resort
Waterpark, Romantic proposal packages, Outdoor pool, Garden, Wine tasting room

Frequently asked question in Marriott Cancun, An All-Inclusive Resort

What are available facilities at Marriott Cancun, An All-Inclusive Resort?
There are top facilites at Marriott Cancun, An All-Inclusive Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Marriott Cancun, An All-Inclusive Resort?
The standard check-in time at Marriott Cancun, An All-Inclusive Resort is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
What is the star rating of Marriott Cancun, An All-Inclusive Resort?
Marriott Cancun, An All-Inclusive Resort is a 4.5-star hotel.
How many floors does Marriott Cancun, An All-Inclusive Resort have?
Marriott Cancun, An All-Inclusive Resort has 6 floors.
How many rooms are available at Marriott Cancun, An All-Inclusive Resort?
Marriott Cancun, An All-Inclusive Resort has 450 rooms in total.
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More Reviews from Other Guests in Marriott Cancun, An All-Inclusive Resort

8.8
Very Good
From 1,008 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Marriott Cancun, An All-Inclusive Resort

Number of reviews per page
20
40
Top reviews
Rajwinder
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing room and staff
David
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our first time in Mexico was AMAZING. The resort was clean, good food and amazing staff. The only thing we’d say if that housekeeping was inconsistent, we ran out of water and body lotion and had to request more often. Otherwise it was AMAZING. Definitely recommend!
Kai
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was nice but the food wasn't amazing that great. Most restaurants were rather disappointing.
Jaineane
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location with wonderful staff who are always happy to help. There were a few areas of the property that needed some maintained better, and the beach should be far more accessible to those with mobility issues who cannot handle stairs. We were unable to visit one of the restaurants because of that issue. Food could use a lot of help. The only two places with food that actually tasted good was the sports bar and the hibachi location. Buffet breakfast was also amazing.
Read More
Nathaniel Patrick
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay
Veronique
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good hotel
Pinaki
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Incredible property, very friendly staff, immediate access to ocean and beachfront, and awesome food choices as part of all inclusive made the vacation worth it. Would strongly recommend for a 3–5 days getaway. The property is fresh and looks new. Several daily entertaining activities in inside and outside the premise.
AMANDA
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My family and I had a great experience! I would definitely recommend the hotel and look forward to being there again!
Alexander
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Marriott all-inclusive game me some mixed feelings and probably disappointed a bit. Good things first. This hotel is located about 12-15 minutes drive from the airport. The property is right on the beach with the best view. They keep the area pretty clean around and cleaning the beach from the sea weed every morning. Yes it’s wavy every day, so if you’re looking for some calm and shallow beach that is not for you. Now about things which should be improved. The pool is too small for the number of people around. It was too crowded.It’s not possible to find any available beach chair near the beach or pool unless you wake up at 6am and reserve a few by putting towels. I booked a Caribbean king suit at the top floor which has probably the best view but the room looked pretty old and outdated. The maintenance issues wasn’t fixed even though I reported them twice. About the food now. It has only one buffet called Casa Madre which is mostly a mexican food and the options are pretty poor for the all-inclusive resort. Polynesian grill offers a buffet breakfast but to me, the options there were poor as well. Pretty much eggs, bacon and pancakes. Maybe I’ve been in many different all-inclusive places but so far the Marriott all-inclusive has the poorest food choices. They also have 3 evening a-la-carte restaurants (italian, polynesian and japanese) which were always booked for all 6 days. Pizzas tasted weird. Mo’s burger and a Champions bar had probably the best food available.
Read More
Tal
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Kid friendly clean and super nice people!
Min ki
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to.
Maureen
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We truly enjoyed our time at the Marriott.
Danielle
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel, Food and staff were all fantastic! Honestly, the only reason we won’t be back is because of how loud the pool area is because there is only one pool there’s no escaping the sound system unless you go to the beach. We love the beach, but we also really enjoy the pool as well. Again the staff are super super friendly and the food was really good! It’s really just a matter of preference on how you vacation if this is a good spot for you or not.
Read More
Luke
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Food = 8.5/10. Best of all inclusive I’ve been to. No true lunch buffet was surprising. Staff = 8/10 most were amazing and very friendly. Beach = sargassum was an issue but beach and sand were fine. Major waves were fun for the kids. Overall, pools and water slides were a hit but there was nothing for kids to do in the evenings. No arcade, no table games. We saw a ping pong table on the last day. My kids were too old to participate in the kids club. Nightly Entertainment = 2/10. Don’t expect big shows or anything exciting. Pool Chair Situation = 0/10. Pure chaos. Workers made it worse by taking things off chairs for those who complained. It was a mess
Read More
Andres
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love this family friendly resort. Food is amazing and it has everything you need without having to leave anywhere. Rooms are nice and clean.
Abdullatif
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

1.Pool side seating are gone all day .You need to spend time hunting for seats.. You have to go and grape seat as soon as you arrive there? Short in seating. I lost a very Valuable prescription eye glass. I am still waiting to hear from the hotel. Yes lost and founds was informed . I hope I can receive my glass as it is $$ and need to drive with it? I am now 5 days since we are back home still waiting to hear from them?
Read More
Claudia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean- beautiful property
Xuanyan
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property is bright and clean. Staff are friendly.
sneha
icon-with Friends
with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We have visited Cancún every year and have always looked forward to our trips, but unfortunately this stay was a significant departure from the experiences we’ve come to expect. The pool reservation system was a major source of frustration. Guests are effectively required to wake up at 4:00 AM just to secure a table — something we heard echoed by nearly every couple we spoke with during our stay. This is not what a vacation should feel like. On one occasion, a dispute over a poolside table escalated into a confrontation where another guest used inappropriate and offensive language in front of children. It was an uncomfortable and stressful situation that should never occur in a resort environment. To make matters worse, the resort repeatedly ran out of pool towels — a basic amenity that a property of this size and price point simply should not struggle to keep stocked. It added yet another layer of inconvenience to what should have been a relaxing day by the pool. Dining was equally disappointing. The reservation system was difficult to navigate, and missing a time slot meant struggling to find food at all. The menu options were quite limited, and as vegetarians, we found very little to choose from. What made it even more frustrating was that the resort consistently ran out of even the most basic food items — things like vanilla ice cream, cheese pizza, and beans. These are not exotic requests; they are staples one would expect to always be available at an all-inclusive resor
Read More
Krishna
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

b
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Marriott Cancun, An All-Inclusive Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,008 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Marriott Cancun, An All-Inclusive Resort

Number of reviews per page
20
40
Top reviews
Rajwinder
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing room and staff
David
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our first time in Mexico was AMAZING. The resort was clean, good food and amazing staff. The only thing we’d say if that housekeeping was inconsistent, we ran out of water and body lotion and had to request more often. Otherwise it was AMAZING. Definitely recommend!
Kai
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was nice but the food wasn't amazing that great. Most restaurants were rather disappointing.
Jaineane
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location with wonderful staff who are always happy to help. There were a few areas of the property that needed some maintained better, and the beach should be far more accessible to those with mobility issues who cannot handle stairs. We were unable to visit one of the restaurants because of that issue. Food could use a lot of help. The only two places with food that actually tasted good was the sports bar and the hibachi location. Buffet breakfast was also amazing.
Read More
Nathaniel Patrick
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay
Veronique
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very good hotel
Pinaki
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Incredible property, very friendly staff, immediate access to ocean and beachfront, and awesome food choices as part of all inclusive made the vacation worth it. Would strongly recommend for a 3–5 days getaway. The property is fresh and looks new. Several daily entertaining activities in inside and outside the premise.
AMANDA
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My family and I had a great experience! I would definitely recommend the hotel and look forward to being there again!
Alexander
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Marriott all-inclusive game me some mixed feelings and probably disappointed a bit. Good things first. This hotel is located about 12-15 minutes drive from the airport. The property is right on the beach with the best view. They keep the area pretty clean around and cleaning the beach from the sea weed every morning. Yes it’s wavy every day, so if you’re looking for some calm and shallow beach that is not for you. Now about things which should be improved. The pool is too small for the number of people around. It was too crowded.It’s not possible to find any available beach chair near the beach or pool unless you wake up at 6am and reserve a few by putting towels. I booked a Caribbean king suit at the top floor which has probably the best view but the room looked pretty old and outdated. The maintenance issues wasn’t fixed even though I reported them twice. About the food now. It has only one buffet called Casa Madre which is mostly a mexican food and the options are pretty poor for the all-inclusive resort. Polynesian grill offers a buffet breakfast but to me, the options there were poor as well. Pretty much eggs, bacon and pancakes. Maybe I’ve been in many different all-inclusive places but so far the Marriott all-inclusive has the poorest food choices. They also have 3 evening a-la-carte restaurants (italian, polynesian and japanese) which were always booked for all 6 days. Pizzas tasted weird. Mo’s burger and a Champions bar had probably the best food available.
Read More
Tal
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Kid friendly clean and super nice people!
Min ki
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to.
Maureen
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We truly enjoyed our time at the Marriott.
Danielle
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel, Food and staff were all fantastic! Honestly, the only reason we won’t be back is because of how loud the pool area is because there is only one pool there’s no escaping the sound system unless you go to the beach. We love the beach, but we also really enjoy the pool as well. Again the staff are super super friendly and the food was really good! It’s really just a matter of preference on how you vacation if this is a good spot for you or not.
Read More
Luke
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Food = 8.5/10. Best of all inclusive I’ve been to. No true lunch buffet was surprising. Staff = 8/10 most were amazing and very friendly. Beach = sargassum was an issue but beach and sand were fine. Major waves were fun for the kids. Overall, pools and water slides were a hit but there was nothing for kids to do in the evenings. No arcade, no table games. We saw a ping pong table on the last day. My kids were too old to participate in the kids club. Nightly Entertainment = 2/10. Don’t expect big shows or anything exciting. Pool Chair Situation = 0/10. Pure chaos. Workers made it worse by taking things off chairs for those who complained. It was a mess
Read More
Andres
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love this family friendly resort. Food is amazing and it has everything you need without having to leave anywhere. Rooms are nice and clean.
Abdullatif
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

1.Pool side seating are gone all day .You need to spend time hunting for seats.. You have to go and grape seat as soon as you arrive there? Short in seating. I lost a very Valuable prescription eye glass. I am still waiting to hear from the hotel. Yes lost and founds was informed . I hope I can receive my glass as it is $$ and need to drive with it? I am now 5 days since we are back home still waiting to hear from them?
Read More
Claudia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean- beautiful property
Xuanyan
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property is bright and clean. Staff are friendly.
sneha
icon-with Friends
with Friends
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We have visited Cancún every year and have always looked forward to our trips, but unfortunately this stay was a significant departure from the experiences we’ve come to expect. The pool reservation system was a major source of frustration. Guests are effectively required to wake up at 4:00 AM just to secure a table — something we heard echoed by nearly every couple we spoke with during our stay. This is not what a vacation should feel like. On one occasion, a dispute over a poolside table escalated into a confrontation where another guest used inappropriate and offensive language in front of children. It was an uncomfortable and stressful situation that should never occur in a resort environment. To make matters worse, the resort repeatedly ran out of pool towels — a basic amenity that a property of this size and price point simply should not struggle to keep stocked. It added yet another layer of inconvenience to what should have been a relaxing day by the pool. Dining was equally disappointing. The reservation system was difficult to navigate, and missing a time slot meant struggling to find food at all. The menu options were quite limited, and as vegetarians, we found very little to choose from. What made it even more frustrating was that the resort consistently ran out of even the most basic food items — things like vanilla ice cream, cheese pizza, and beans. These are not exotic requests; they are staples one would expect to always be available at an all-inclusive resor
Read More
Krishna
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

b
Number of reviews per page
20
40