Eden Andalou Aquapark & Spa

Hotels
8.2
/10
Very Good
232 reviews

What Guests Say About Their Stay

Humad Q

10.0
/ 10
Amazing place to stay, this place has a lot to offer, very comfortable rooms, food was amazing and staff, they are most efficient I've ever seen specially Ismail, Idrees and Asma were absolutely brilliant, I will definitely recommend this hotel and will definitely come back.

Monica

10.0
/ 10
Very clean and beautiful people treat you like family best place in Morocco !!!!!

Mona

10.0
/ 10
Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
In the Area
See Map
Km 4, Route d'Amezmiz, Al-Haouz, Marrakesh-Safi, Morocco, 40000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Near Eden Aquapark
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What's around Eden Andalou Aquapark & Spa

Km 4, Route d'Amezmiz, Al-Haouz, Marrakesh-Safi, Morocco, 40000
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Discover More About Eden Andalou Aquapark & Spa

General


Near Eden Aquapark

Location


Located in Marrakech, Eden Andalou Aquapark & Spa is in the suburbs, within a 15-minute drive of Noria Golf Club and Assoufid Golf Club. This all-inclusive hotel is 4 mi (6.5 km) from Samanah Golf Club and 6.9 mi (11.1 km) from Menara Gardens.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Eden Aquapark - 0.3 km / 0.2 mi
Noria Golf Club - 5 km / 3.1 mi
Oasiria Water Park - 5.9 km / 3.7 mi
Samanah Golf Club - 6.5 km / 4 mi
Atlas Golf Marrakech - 6.7 km / 4.1 mi
Assoufid Golf Club - 8.2 km / 5.1 mi
M'hamid Qdim Hospital - 8.7 km / 5.4 mi
Maatallah Mosque - 9.3 km / 5.8 mi
Bab Agnaou - 10.4 km / 6.5 mi
Les Bains de Marrakech - 10.4 km / 6.5 mi
Moulay Al Yazid Mosque - 10.5 km / 6.5 mi
Saadian Tombs - 10.6 km / 6.6 mi
Avenue Mohamed VI - 10.8 km / 6.7 mi
Bab El Djedid - 11 km / 6.9 mi
Cinema Megarama - 11 km / 6.9 mi

The preferred airport for Eden Andalou Aquapark & Spa is Menara Airport (RAK) - 9.7 km / 6 mi

Facilities


Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a complimentary water park, and a lazy river. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 9 km.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Dining


Enjoy international cuisine at Atlas, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 253 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in Eden Andalou Aquapark & Spa

Bar, Cafe and Lounge Eden Andalou Aquapark & Spa
Bar, Cafe and Lounge
Swimming Pool Eden Andalou Aquapark & Spa
Swimming Pool
Entertainment Facility Eden Andalou Aquapark & Spa
Entertainment Facility
Fitness Center Eden Andalou Aquapark & Spa
Fitness Center
Functional Hall Eden Andalou Aquapark & Spa
Functional Hall

Things to Do

  • Shops
  • Waterpark
  • Turkish bath
  • Fitness center
  • Spa
  • Garden
  • Waterslide
  • Sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Parking
  • Lazy river
  • Terrace

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Basketball
  • Archery

Transportation

  • Area shuttle
  • Storage

Public Facilities

  • Elevator
  • Safety deposit box

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Eden Andalou Aquapark & Spa

Important Note
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Pet fee: MAD 500 per accommodation, per stay plus MAD 500 one-time cleaning fee
  • Late check-out fee: MAD 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eden Andalou Aquapark & Spa
253
Number of floors in Eden Andalou Aquapark & Spa
2
Another facilities in Eden Andalou Aquapark & Spa
Shops, Waterpark, Turkish bath, Fitness center, Spa

Frequently asked question in Eden Andalou Aquapark & Spa

What are available facilities at Eden Andalou Aquapark & Spa?
There are top facilites at Eden Andalou Aquapark & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eden Andalou Aquapark & Spa?
The standard check-in time at Eden Andalou Aquapark & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eden Andalou Aquapark & Spa provide breakfast?
Yes, Eden Andalou Aquapark & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eden Andalou Aquapark & Spa?
Eden Andalou Aquapark & Spa is a 5.0-star hotel.
How many floors does Eden Andalou Aquapark & Spa have?
Eden Andalou Aquapark & Spa has 2 floors.
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More Reviews from Other Guests in Eden Andalou Aquapark & Spa

8.2
Very Good
From 232 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Eden Andalou Aquapark & Spa

Number of reviews per page
20
40
Top reviews
Humad Q
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing place to stay, this place has a lot to offer, very comfortable rooms, food was amazing and staff, they are most efficient I've ever seen specially Ismail, Idrees and Asma were absolutely brilliant, I will definitely recommend this hotel and will definitely come back.
Monica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and beautiful people treat you like family best place in Morocco !!!!!
Fallon
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Only issue I had was arrival at the airport and no ride to the hotel. I messaged the hotel weeks before days before even the day of they responded days later after we already checked in saying that they couldn't accommodate because we didn't inquire 48 hours prior which is really stupid to me because I did I emailed i sent dm's through Instagram. I even sent a message through the chat on Expedia, still nothing. That part was really dumb to me.So whoever is in charge of the booking of rides should be cussed out.Don't depend on a ride.Get you a taxi.Everything else was great.The staff was great.I love the place.The 3 stars is because of the travel I didn't get
Read More
Mona
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
Read More
Mona
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Had a pleasant stay in this nice property. Staff are so warm and welcoming! Nice food at the restaurant and alls great value for money.
Raul
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are not what they post food was terrible. But staff is great
Joseph
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I stayed at Eden Andalou Aquapark & Spa. Cleanliness was poor. At check-in there was gum in the sink and the bathroom was not clean, and even after I asked it was never fixed. In our first room the walls were so thin we heard people yelling at night. At the pool, the lifeguard spoke to us in a condescending way, watched us, and pushed us to buy floaties for my daughters even though they can swim. We also noticed what felt like favoritism at meals. One morning I was told croissants were finished, but shortly after another family who didn’t look like us asked and were given pastries. I was told to sit and wait and still received nothing until I went to the manager. A similar thing happened when I asked for fruit at dinner. The way my brother was treated was upsetting. When he came to visit he wasn’t allowed past the lobby. I paid to add him as a guest, yet staff kept his passport “in a safe” and would not let him go until he gave another ID. The next morning a different receptionist said they don’t keep guests’ IDs and there was no record of it, and he ended up missing his train. We also had problems with the shuttle. A manager said it would be free because of these issues, but the next day the front desk still tried to charge us and kept us waiting with no clear answer, causing us to miss our train. Overall, the cleanliness issues, how my brother was treated, the favoritism we saw at meals, and inconsistent communication made this stay stressful and upsetting.
Read More
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean rooms with friendly staff members
Muhammad Fraz
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff was friendly, rooms were clean , decent restaurant's
Roseline
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Alvin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Roger
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Airport pick pick up was good, hotel facilities were good, food options were not too comprehensive
Phillip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
Eloise
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Read More
Susan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Shazna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
Jeanette Lynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Food was so nice Staff very friendly Room clean and tidy. This is advertised as a 5* hotel, defiantly not more a 4* as we always stay at 5* and this is not what we usually get. This did not ruin our stay as we had a brilliant time.
Deja
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Chaimae and staff are exceptional.
David
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All round excellent
Akram
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Read More
Number of reviews per page
20
40

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Lobby 4 Eden Andalou Aquapark & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 232 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Eden Andalou Aquapark & Spa

Number of reviews per page
20
40
Top reviews
Humad Q
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing place to stay, this place has a lot to offer, very comfortable rooms, food was amazing and staff, they are most efficient I've ever seen specially Ismail, Idrees and Asma were absolutely brilliant, I will definitely recommend this hotel and will definitely come back.
Monica
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and beautiful people treat you like family best place in Morocco !!!!!
Fallon
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Only issue I had was arrival at the airport and no ride to the hotel. I messaged the hotel weeks before days before even the day of they responded days later after we already checked in saying that they couldn't accommodate because we didn't inquire 48 hours prior which is really stupid to me because I did I emailed i sent dm's through Instagram. I even sent a message through the chat on Expedia, still nothing. That part was really dumb to me.So whoever is in charge of the booking of rides should be cussed out.Don't depend on a ride.Get you a taxi.Everything else was great.The staff was great.I love the place.The 3 stars is because of the travel I didn't get
Read More
Mona
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wanted to mention a few of the staff we interacted with - everyone was nice but especially a shout out for Amine who is onsite entertainment team and the brilliant energy he brought. From dancing to archery lessons :) In the lounge we are welcomed by the gracious tea person - didn’t have the name but really wanted to say thank you for the hospitality. Similarly in Atlas restaurant- the very warm waiter who brought us Moroccon coffee and always had a chat with my son. Great food from chef and omelettes and other food cooked !
Read More
Mona
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Had a pleasant stay in this nice property. Staff are so warm and welcoming! Nice food at the restaurant and alls great value for money.
Raul
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are not what they post food was terrible. But staff is great
Joseph
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I stayed at Eden Andalou Aquapark & Spa. Cleanliness was poor. At check-in there was gum in the sink and the bathroom was not clean, and even after I asked it was never fixed. In our first room the walls were so thin we heard people yelling at night. At the pool, the lifeguard spoke to us in a condescending way, watched us, and pushed us to buy floaties for my daughters even though they can swim. We also noticed what felt like favoritism at meals. One morning I was told croissants were finished, but shortly after another family who didn’t look like us asked and were given pastries. I was told to sit and wait and still received nothing until I went to the manager. A similar thing happened when I asked for fruit at dinner. The way my brother was treated was upsetting. When he came to visit he wasn’t allowed past the lobby. I paid to add him as a guest, yet staff kept his passport “in a safe” and would not let him go until he gave another ID. The next morning a different receptionist said they don’t keep guests’ IDs and there was no record of it, and he ended up missing his train. We also had problems with the shuttle. A manager said it would be free because of these issues, but the next day the front desk still tried to charge us and kept us waiting with no clear answer, causing us to miss our train. Overall, the cleanliness issues, how my brother was treated, the favoritism we saw at meals, and inconsistent communication made this stay stressful and upsetting.
Read More
Nancy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean rooms with friendly staff members
Muhammad Fraz
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff was friendly, rooms were clean , decent restaurant's
Roseline
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Uncomfortable beds, rude staff and extra charges to use indoor pool even though we paid for spa packages. We will not be returning and do not recommend this hotel.
Alvin
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Roger
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Airport pick pick up was good, hotel facilities were good, food options were not too comprehensive
Phillip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The pools and waterpark were great. One of the pools was heated which was good for one of the cooler days. The free shuttle bus into Marrakech was much appreciated, so we could do some sight-seeing. All of the staff were super friendly and looked after us.
Eloise
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Me & my partner have just come to the end of our 9 night stay in this hotel and all I have to say is we will be back! Easy check in & out. Facilities are always kept clean, including our room which was cleaned everyday & given fresh towels which we really liked. Food had a good variety to it. We enjoyed that there were activities you could join in throughout the day. Evening entertainment was good, animation team do their best to try keep it fun for all ages :) Lastly a massive shoutout to all the staff! You really cannot fault them, everyone we encountered were all very polite & helpful which made our stay even better. Ismail & a young lady in particular (so sorry I didn’t get your name) who work in the buffet restaurant were so good to us while dining! Making sure everything was okay & drinks were topped up (even remembered what we drank so we never need to say, drinks would just come over to us) - Small things like this made our stay so easy & enjoyable which is just what we wanted. Thank you for our stay, we had a brilliant time.
Read More
Susan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very friendly staff, good food choice and lovely outdoor facilities. Water park area could benefit from some upgrading.
Shazna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We really enjoyed our stay here, the staff were very friendly and helpful. The hotel was very nice, the pools were amazing and we really enjoyed the food at the restaurant
Jeanette Lynn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Food was so nice Staff very friendly Room clean and tidy. This is advertised as a 5* hotel, defiantly not more a 4* as we always stay at 5* and this is not what we usually get. This did not ruin our stay as we had a brilliant time.
Deja
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Chaimae and staff are exceptional.
David
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All round excellent
Akram
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects. Major Concerns: Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected. Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved. Overpriced for quality - At $450/night, this does not deliver 5-star value or experience. Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore. What we liked: Staff were genuinely friendly and helpful Good variety of food options at the buffet We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered. Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.
Read More
Number of reviews per page
20
40