Novotel Rotterdam-Schiedam

The room was clean and the staff very kind. However, the room was too small to accommodate 3 adults. We could hardly move in the room.

Nice hotel good size rooms cheap parking nice friendly staff

Great for a family visiting Rotterdam for the day. Helpful and friendly staff. Excellent.

Breakfast expensive - didn’t use

Nice stay

Good bar staff. Good tea and coffee in room

good breakfast. clean hotel, helpful reception and cleaning staff

We arrived at about 10pm with a 6yo and 10yo children. we waited about 10 minutes at the reception. Our room was no longer available (booked by someone - unsure). The receptionist tried to find alternatives. He upgraded us to free breakfasts as a gesture of goodwill. We ended up getting two rooms instead of one and got downgraded by a telephone call (removed breakfasts) - I think that's really not good. I think once you offer something as a gesture of goodwill, you keep it, don't take it away. We spent in total about 30 minutes at the reception (the receptionist had to leave to check one of the proposed room) - very long check due to not our fault! Very disappointed as I had better opinion of novotel hotels. Beds were okay, bathroom floor was sticky but I carry wipes so wiped it away myself. Good toiletries. Hotel will need updating, our room's door was scratched significantly - it looked as if someone in the past tried to break in. Carpets (main corridor) also need to be deep cleaned/renovated.

Pro: Clean, quiet, black out curtains, decent breakfast. Cons: Arrogant, dismissive, bored reception staff at check in. I felt completely unwelcomed. That should be their job, make you feel welcome, smile. I was treated as I was bothering him, and looked just thrown a form to fill up. The hotel is worn out, ruined carpets on corridors, generally outdated, smells a little funny. I'm traveling a lot been to a lot of other Novotels, different countries, this one is low on the quality ladder.

The room did not smell fresh. Note that the pillows are very high. Stayed for 3 nights and the room was not cleaned even once. Corridor had leftover dinner trays for over 2 days and not cleared away.

Terrible hotel. Not 4 stars or worth the price at all stay away! We booked a 3 person room and the duvets and pillows were dirty and unwashed, tables and kettle not clean at all we had to cover them with towels. Mentioned at reception and they said theyd change our room but instead came with extra bedding which was still dirty. The lady seemed like she didn’t want to help us so we didnt ask any further. We got a room at the end of the hall so a neighbour was playing loud music and smoking weed!! carpets dirty just was a horrible experience and i regret spending money here. shouldn’t be 4 stars at all worst hotel i have stayed at

Perfect for when travelling with kids stuff were amazing from front desk to the bar and restaurant will definitely recommend

Handy hotel that I use for business trip to Schiedam

Was amazing the kids had a good time the staff were so friendly with the kids and very informative very child-friendly we will definitely come again

We had a great stay at Novotel Schiedam! The hotel was clean, modern, and very comfortable. The staff were super friendly and made us feel welcome from the moment we arrived. The room was spacious, quiet, and perfect for a relaxing night. The location is convenient close to the highway, Rotterdam, and Vlaardingen, yet still peaceful and surrounded by greenery. Parking was easy, and the overall atmosphere of the hotel felt calm and well maintained. Would definitely stay here again!

Wasn’t the cleanest one… And wc without the brush unbelievable.. stay away from this expensive hotel…

Refurbished room so everything was nice and clean

Please don't expect general Novotel, it was worst in world wide. Especially you need to charge multiple times

We stayed smoking room while not smoking it was bad. But staff was friendly. Definitely not our best

Serving Clean Cold Water was nice