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North West Castle Hotel
Hotels
8.6
/10
Very Good
653 reviews
What Guests Say About Their Stay
Pamela
10.0
/ 10
Overnight Stay. Lovely Hotel with Delicious Breakfast. Outstanding customer Service!
The stay responded immediately to any questions before we arrived. They have 24/7 front desk - big plus! The “castle” is a short taxi ride from the Stena ferry and across from the CityLink bus stop - very convenient!
We arrived late at 10pm on the Stena Ferry from Ireland. Thanks to the hotel sharing the Taci number, I called ahead and scheduled a ride who was waiting for us when we got off the ferry.
Alan greeted us at the hotel to give us our room key. He was so nice and brought us extra bath towels (which are quite large) and a portable fan, as my sons get very hot - even with the night air through the window.). Very kind of Alan.
The beds were very comfortable. The shower had good pressure.
We had paid for the breakfast - which I recommend highly. It was delicious. You could self serve with cereal, fruit, juice, yogurt, toast and yummy croissants - or order off the menu. Their black pudding and Haggis was delicious! It was our first time to try both.
As we walked out to catch the CityLink bus across the street, we could see the water and small town. Such a beautiful small town.
It was a lovely overnight stay. We wish we could have stayed longer.
Verified traveler
10.0
/ 10
Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.
Nigel
10.0
/ 10
Liked all the local products showcased around Hotel.
A little disappointed in evening meal but all staff very efficient and helpful.
In the Area
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Port Rodie, Dumfries and Galloway, Scotland, DG9 8EH
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in North West Castle Hotel
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Port Rodie, Dumfries and Galloway, Scotland, DG9 8EH
Discover More About North West Castle Hotel
Location
North West Castle Hotel is located in area / city Dumfries and Galloway.
About North West Castle Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at North West Castle Hotel.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from North West Castle Hotel exclusively for you.
With all facilities offered, North West Castle Hotel is the right place to stay.
All facilities in North West Castle Hotel
Others
Things to Do
- Hot tub
- Indoor pool
- Garden
- Sauna
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
General
- Banquet
- Ballroom
- Parking
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
Sports and Recreations
- Game room
- Billiard
- Fitness center
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in North West Castle Hotel
Important Note
- Fee for full breakfast: approximately GBP 13.00 per person
- Pet fee: GBP 10.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at North West Castle Hotel | 73 |
Number of floors in North West Castle Hotel | 4 |
Another facilities in North West Castle Hotel | Hot tub, Indoor pool, Garden, Sauna, Others |
Frequently asked question in North West Castle Hotel
What are available facilities at North West Castle Hotel?
There are top facilites at North West Castle Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at North West Castle Hotel?
The standard check-in time at North West Castle Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does North West Castle Hotel provide breakfast?
Yes, North West Castle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in North West Castle Hotel
Other sources (653)
8.6
Very Good
From 653 reviews
Cleanliness
8.6
Room Comfort
8.2
Service and Facilites
9.0
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Traveler Reviews North West Castle Hotel
Number of reviews per page
20
40
Top reviews
Pamela
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Overnight Stay. Lovely Hotel with Delicious Breakfast. Outstanding customer Service!
The stay responded immediately to any questions before we arrived. They have 24/7 front desk - big plus! The “castle” is a short taxi ride from the Stena ferry and across from the CityLink bus stop - very convenient!
We arrived late at 10pm on the Stena Ferry from Ireland. Thanks to the hotel sharing the Taci number, I called ahead and scheduled a ride who was waiting for us when we got off the ferry.
Alan greeted us at the hotel to give us our room key. He was so nice and brought us extra bath towels (which are quite large) and a portable fan, as my sons get very hot - even with the night air through the window.). Very kind of Alan.
The beds were very comfortable. The shower had good pressure.
We had paid for the breakfast - which I recommend highly. It was delicious. You could self serve with cereal, fruit, juice, yogurt, toast and yummy croissants - or order off the menu. Their black pudding and Haggis was delicious! It was our first time to try both.
As we walked out to catch the CityLink bus across the street, we could see the water and small town. Such a beautiful small town.
It was a lovely overnight stay. We wish we could have stayed longer.
Read More
MATTHEW
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was nice place to stay for couple of nites
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.
Nigel
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Liked all the local products showcased around Hotel.
A little disappointed in evening meal but all staff very efficient and helpful.
kevin
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
very friendly and helpful staff.
rooms could do with updating and soundproofing. dog was very welcome
VICTORIA
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic
Frances
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice stay .. comfy beds ... pillows are a bit soft. The rooms were clean but dated. It's an old hotel so it is not unexpected. Staff are awesome and the breakfast was great. Over all i would recommend this property.
Thomas
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Convenient and comfortable
Nicola
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
There was no pool that I was aware. I complained directly by email to the hotel because of noise throughout the early hours of the morning, coming from the Morrisons supermarket next door.
David
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great hotel to stay in for our
Jenneen
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
A very unique and traditional style There’s a lot of history to the once house and now hotel. The dining area is spectacular. The pub is loaded with atmosphere We loved the walk by the water and through town
Sheila
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
This is a really lovely traditional hotel . All the staff are really friendly & at the same time very professional. Yes, it’s a bit old fashioned but I really like this about the hotel . I love its traditional values. A very comfortable stay & a delicious dinner in a beautiful dining room. Great service .
Joan
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The rooms were very drab, could be doing with a lick of paint, and the furniture was dark and ancient, we were in room 73 which had a dismal view. The beds were very comfortable.The walls are paper thin, could hear everything, was kept awake one night and the people in the next room were only having a conversation. The Scottish breakfast tasted as though it was reheated,however, there was plenty of other choices available. I asked for two slices of toast and poached eggs one morning, and the waitress brought one slice. I advised the waitress that I had requested two, she replied rather impatiently I could make one at the machine, however, she then brought me one. The bar was reasonably priced, and Mo the barman was very pleasant and helpful, as were the others. It would have been good if there was cocktails on offer, and maybe some nuts or crisps for sale at the bar. The staff always had a friendly smile.
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J
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Needs a good update. But other than that its a great place to stay.
Verified traveler
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Booked for convenience to ferry. Staff absolutely lovely couldnt do enough for you. Although a tad dated hotel was spotless pool and hot tub very good. Rooms clean beds so comfy room warm. Reception staff pleasant and efficient. Ample parking over all a very good choice of hotel
Kevin
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It would have been convenient to have a shower bathroom fan, and shower shelf for soap & shampoo
Verified traveler
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
One night stay to meet a friend. Hotel was recommended by her & didn’t disappoint. Thank you.
Stephen
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Hotel was lovely and clean with spacious areas and rooms. Two negatives unfortunately. The bed was very creaky and uncomfortable and the evening meal was only Luke warm which spoilt the stay.
Gregory John
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The history and location of this hotel is pretty cool, but I don’t think I would book here again. It is/was a lovely hotel, but it is in serious need of some upgrades. My chief complaint is that the beds are rock hard. Everything else I could overlook, but that was a tough night’s sleep. The food is ok, the views are lovely and the staff is all very lovely. Having an elevator was useful, but it was honestly a little scary, and had a musty smell.
Read More
Desmond
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great hotel and staff. Enjoyed the meals. I love the grandeur of the old hotels.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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