What do past guests say about Alexandre Gala?

Alexandre Gala is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Alexandre Gala

Name: Alexandre Gala
Address: Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660, Av. del Arquitecto Gomez Cuesta, 3, Canary Islands, 38660, Spain
Rating: 7.8

Hotels

7.8

/10

Pleasant

219 reviews

What Guests Say About Their Stay

Susan Lisa Mclinden

10.0

/ 10

Hotel very well Maintained great room and very comfortable bed. Great location lots of bars and restaurants and shopping near by

Georgia

10.0

/ 10

Cant complain about anything, we asked for a room upgrade on booking and to our surprise they had done so, even with a bottle of bubbly. The hotel is very clean, the staff are friendly and the rooms are comfy and large. Would stay again.

Anthony

10.0

/ 10

Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.

In the Area

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Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Alexandre Gala is located in area / city Arona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Alexandre Gala

Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

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Location

Alexandre Gala is located in area / city Arona.

About Alexandre Gala

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Alexandre Gala exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Alexandre Gala.

All facilities in Alexandre Gala

Others

Things to Do

Shops
Hot tub
Outdoor pool
Spa
Health club
Garden
Library
Sauna
Pool sun loungers

Hotel Services

Laundry service
Tours
Multilingual staff
Express check-in
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Conference center
Business center
Conference rooms

General

Parking
Banquet
Parking (surcharge)
Terrace

Food and Drinks

Bar
Poolside bar
Snack bar

Nearby Facilities

Souvenir shop
Hair salon
ATM/Banking

Sports and Recreations

Fitness center
Game room
Billiard

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accommodation Policy & General Information in Alexandre Gala

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Covered self parking fee: EUR 10 per day
Late check-out is available for a fee (subject to availability)
In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Alexandre Gala	308
Number of floors in Alexandre Gala	3
Another facilities in Alexandre Gala	Shops, Hot tub, Outdoor pool, Spa, Health club

Frequently asked question in Alexandre Gala

What are available facilities at Alexandre Gala?

There are top facilites at Alexandre Gala such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Alexandre Gala?

The standard check-in time at Alexandre Gala is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Alexandre Gala?

Alexandre Gala is a 4.0-star hotel.

How many floors does Alexandre Gala have?

Alexandre Gala has 3 floors.

How many rooms are available at Alexandre Gala?

Alexandre Gala has 308 rooms in total.

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More Reviews from Other Guests in Alexandre Gala

Overall Ratings & Reviews Alexandre Gala

Other sources (219)

7.8

Pleasant

From 219 reviews

Cleanliness

8.2

Room Comfort

8.0

Location

8.4

Service and Facilites

8.0

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Traveler Reviews Alexandre Gala

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Top reviews

Eileen

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The flat was very nicely situated in the old town with the ability to get to all the sites and the many restaurants & bars. The flat its self was situated in the 7th floor of a 1950”s building with a very old fashion 2 person lift that did not work very well and at times not at all. The walk up 7 flights of stairs was very tiring after walking all day. The water pressure and hot water to the shower was again very hit & miss. The beds were comfortable, 3 doubles and 1 single room. Contact with the owner was very poor so our questions went unanswered.

Claire

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Place was clean it just wasnt for me. Good enough to rest your head. Service in the dining room was awful staff arguing with each other and felt like a bad canteen took ages to get drinks served and at times weren’t offered any at all. Good choice of food but felt like cattle being served with noisy servers slopping all the leftovers into tubs in front of you as you were eating.

David

Leisure

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Everything was good

Susan Lisa Mclinden

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Hotel very well Maintained great room and very comfortable bed. Great location lots of bars and restaurants and shopping near by

Georgia

Friends and Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Bartlomiej

Friends and Family

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...

Anthony

Friends and Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.

debbie

Leisure with Partner

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.

Mr PAUL

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent, Location walking distance to beach, shopping, restaurants. Management were very professional, polite, helpful. Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention. 35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need. Some major chain hotels in uk could do with a week holiday here to understand customer focus. Thank you I will return.

Paul

Friends and Family

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Great hotel

Sharsha Raeeza

Leisure

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday. Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!

Juraj

6.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

overal it was clean, great location and staf was very friendly no problem there, however must point few issues not much food choices very repetitive, tv exploaded in middle of the night sorted next day t bff tho but was not pleasant experince, 3days room not claned despite having “please clean my room sign” on the door and going out, getting to the room is not convinient, all rooms are with balcony but noone tells you prior booking your is on the ground with option to upgrade. at dinner time even water costs 2,50€ as thre is no jar or dispenser available.

tommy

Leisure

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you

Susan

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

The hotel had everything you could want for a holiday. I asked for a quiet room and was upgraded to a superior room. One of the female bar staff (entertainment bar)was quite surly. The toilet in the bathroom was a little too low which could present a problem for the elderly with mobility problems.

John

Leisure with Partner

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Brilliant hotel

Daniel

Leisure

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Fantastic location, staff friendly and perfect sleep

Vanessa

8.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.

david

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

A little issue on check in but that was 100% MY fault. I found all the staff to be polite and professional. Room was good and well maintained. Pool area also well maintained. All in all a nice hotel and if i was ever in that area again wouldn't hesitate to stay.

Donna

10.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

Fab hotel my 3rd visit here now and hopefully going bk in January xxx

Verified traveler

Friends and Family

8.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller

Number of reviews per page

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Disclaimer

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