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Astoria Lucerne

Hotels
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8.5
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

David

10.0
/ 10
Second time we have stayed at this hotel, and it is great! Staff is very friendly. The breakfast is great. Convenient location.

Hyeju

10.0
/ 10
Although the room was a little damp and had musty smell, the air conditioning made me comfortable. Thanks to the friendly staff during check out.

Rebecca

10.0
/ 10
Great Stay. Location is perfect, close short walk to the old town but away from the crowds. Easy walk to train station. Clean, comfortable room. A very good choice.
In the Area
See Map
Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel Astoria Staying at Astoria Lucerne is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Astoria Lucerne

Pilatusstrasse 29, Luzern, Lucerne-Stadt, Switzerland, 6003
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Lobby Astoria Lucerne
Exterior 2 Astoria Lucerne

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General
Near Chapel Bridge

Location
With a stay at Astoria Lucerne in Lucerne, you'll be within a 10-minute walk of Chapel Bridge and Franciscan Church. This hotel is 0.4 mi (0.6 km) from Jesuit Church and 0.4 mi (0.7 km) from The Swiss Path.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Franciscan Church - 0.4 km / 0.2 mi
Jesuit Church - 0.4 km / 0.3 mi
Chapel Bridge - 0.5 km / 0.3 mi
Gameorama - 0.5 km / 0.3 mi
The Swiss Path - 0.6 km / 0.3 mi
Alpine Panorama Path - 0.6 km / 0.4 mi
Lucerne Town Hall - 0.6 km / 0.4 mi
Rosengart Collection - 0.6 km / 0.4 mi
Via Gottardo - 0.6 km / 0.4 mi
KKL Lucerne - 0.6 km / 0.4 mi
Mill Bridge - 0.6 km / 0.4 mi
Lucerne Ferry Terminal - 0.6 km / 0.4 mi
Museum Luzern - 0.6 km / 0.4 mi
Modern Art Museum - 0.7 km / 0.4 mi
Saint Peters Church - 0.7 km / 0.4 mi

The preferred airport for Astoria Lucerne is Zurich Airport (ZRH) - 68.7 km / 42.7 mi

Facilities
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Dining
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Astoria Lucerne

Fitness Center Astoria Lucerne
Fitness Center
Common Space Astoria Lucerne
Common Space
Lobby Astoria Lucerne
Lobby
Exterior Astoria Lucerne
Exterior
Bedroom Astoria Lucerne
Bedroom

Transportation

  • Limited parking

Food and Drinks

  • Nightclub
  • Breakfast

Things to Do

  • Health club

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace
  • Rooftop terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Astoria Lucerne

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Astoria Lucerne
252
Number of floors in Astoria Lucerne
8
Another facilities in Astoria Lucerne
Limited parking, Nightclub, Breakfast, Health club, Free WiFi

Frequently asked question in Astoria Lucerne

What are available facilities at Astoria Lucerne?
There are top facilites at Astoria Lucerne such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astoria Lucerne?
The standard check-in time at Astoria Lucerne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Astoria Lucerne provide breakfast?
Yes, Astoria Lucerne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Astoria Lucerne?
Astoria Lucerne is a 4.0-star hotel.
How many floors does Astoria Lucerne have?
Astoria Lucerne has 8 floors.
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More Reviews from Other Guests in Astoria Lucerne

Overall Ratings & Reviews Astoria Lucerne

Traveloka (3)
Other sources (1,004)
8.6
Very Good
From 1,004 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Astoria Lucerne

Number of reviews per page
20
40
Top reviews
Nnembu
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I recently stayed at the Astoria Hotel in Lucerne and booked two rooms. While the location is excellent and right in the city centre, my overall experience was disappointing. The biggest issue was the service. I found the staff to be unfriendly and unhelpful. Throughout my stay, I never felt welcomed, and interactions with the reception team left a poor impression. One of the rooms was modern and comfortable, but the other was a letdown. The bathroom had no toilet door, which was surprising for a hotel of this standard. Although I was offered an alternative room, it was in an older part of the hotel and was noticeably less appealing. Guests book rooms based on the photos and descriptions provided, so discovering such a significant design flaw on arrival was disappointing. Housekeeping was also inconsistent. One of our rooms was not cleaned during our stay, which is unacceptable considering the price charged. Only two towels were provided, despite there being plenty of storage space. For a hotel at this price point, guests should not have to request additional towels. The hotel's central location is its strongest feature, and parts of the property have a modern design. Unfortunately, these positives were overshadowed by poor customer service, inconsistent housekeeping. Based on my experience, I would not choose to stay here again.
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David
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Second time we have stayed at this hotel, and it is great! Staff is very friendly. The breakfast is great. Convenient location.
Hyeju
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Although the room was a little damp and had musty smell, the air conditioning made me comfortable. Thanks to the friendly staff during check out.
Said
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Recommended!
Rebecca
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great Stay. Location is perfect, close short walk to the old town but away from the crowds. Easy walk to train station. Clean, comfortable room. A very good choice.
Kathryn
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely property in a wonderful city. Excellent breakfast and conveniently located!
Jennifer
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great air conditioning during a hot July visit, room and amenities were lovely, and the breakfast was very nice! It’s a short stroll to the old town and bridge and there are plenty of grocery stores and restaurants nearby. Would definitely stay here again!
Xiaoxia
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed here for 3 nights. The location is great—less than a 10-minute walk to the train station. The area felt very safe, and there were lots of stores and places to eat nearby, which made everything very convenient. The hotel is modern and clean, but it is quite expensive. The gym was a bit disappointing. It's small, and the equipment isn't very good, so I didn't really use it. The only thing I didn't like was the staff. They weren't rude, but they never smiled and didn't make me feel welcome. Overall, it's a good hotel if you want a convenient location, but I expected better service for the price.
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Pegah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff nice Room super clean Location prime Air conditioner in hot July soooo good! Everything was great! Def recommended
Parisa
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was great
Mark
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoy our time in Lucerne
Hoshiar
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice roof top bar and friendly staff
Suleidys
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great hotel I loved it
Laritssa
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing all the way , close to everything, great facility and staff, we stayed for 3 nights , great air conditioning. highly recommended
Jaime
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

What you pay for isn’t what you get. Rooms are tiny and shampoo was watered down. Stand up 2’x2’ shower is just not acceptable for the price we paid to stay there. Got there around noon and was told room wasn’t ready, understandable. Come back around 2pm and was told it still wasn’t ready. Watched about a dozen ppl check in and all got rooms and keys before us. The bed was not very comfortable and having to use two twin blankets instead of one king size made very little sense. Breakfast and staff after check in were great all around. The vicinity of the hotel to public transport was great, we were able to get to and from anywhere very easily. For the price that we paid I was def expecting a lot more than what we got. It served it’s purpose for us overall but def not somewhere we would stay again unfortunately.
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Fredrick
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very clean large room for Lucerne. The bathroom was massive and very clean. The hotel overall almost feels like you are staying at a 5 star hotel. The staff was very friendly and helpful and about a 5 minute walk to the lake.
Scott
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a lovely stay in Lucerne and the staff, breakfast, cleanliness and location of the hotel was terrific. Unfortunately there is a rooftop nightclub at this location that on the last night of our stay (4 nights, on a Saturday) played music at high volume until 3:00 am. We were 3 floors below the top so I can only imagine what it must have been like higher up. For $400 a night, this is completely unacceptable. Consider stopping. This was not happening the 3 nights before. Thump thump thump ka-thump. Thump thump thump ka-thump. Make it stop.
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Prathit
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There was no view from the room. It was just a wall outside window.
Kelly
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very kind and helpful front desk staff.
Maggie
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff are very polite. Rooms are clean. Breakfast is delicious
Number of reviews per page
20
40

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Bedroom 4 Astoria Lucerne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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