Villa Sassa

Hotels
8.6
/10
Very Good
808 reviews

What Guests Say About Their Stay

Vanessa

10.0
/ 10
Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.

Mylla

10.0
/ 10
Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.

Bethan

10.0
/ 10
We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!
In the Area
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Via Tesserete 10, Lugano, Lugano District, Ticino, Switzerland, 6900

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
In Lugano (Lugano City-Centre)
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What's around Villa Sassa

Via Tesserete 10, Lugano, Lugano District, Ticino, Switzerland, 6900
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General


In Lugano (Lugano City-Centre)

Location


With a stay at Villa Sassa in Lugano (Lugano City-Centre), you'll be within a 10-minute drive of Lake Lugano and San Lorenzo Cathedral. This spa hotel is 1.5 mi (2.4 km) from Palazzo dei Congressi and 1.5 mi (2.4 km) from Villa Ciani.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Lorenzo Cathedral - 1.1 km / 0.7 mi
Piazza della Riforma - 1.2 km / 0.7 mi
University of Lugano - 1.2 km / 0.7 mi
Via Nassa - 1.2 km / 0.7 mi
Casino Lugano - 1.4 km / 0.9 mi
Parco Ciani - 1.4 km / 0.9 mi
Villa Ciani - 1.5 km / 0.9 mi
Lungolago - 1.6 km / 1 mi
Chiesa di Santa Maria degli Angioli - 1.6 km / 1 mi
Palazzo dei Congressi - 1.6 km / 1 mi
LAC Lugano Arte e Cultura - 1.7 km / 1.1 mi
Lugano Exhibition Centre - 1.7 km / 1.1 mi
Santa Maria degli Angeli - 1.7 km / 1.1 mi
MASILugano Museum of Art of Italian Switzerland - 1.8 km / 1.1 mi
Giancarlo and Danna Olgiati Collection - 1.8 km / 1.1 mi

The nearest airports are:
Lugano (LUG-Agno) - 6.5 km / 4 mi
Milan Malpensa Airport (MXP) - 85.2 km / 52.9 mi

The preferred airport for Villa Sassa is Milan Malpensa Airport (MXP).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Ai giardini di Sassa, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 136 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Villa Sassa

Bar, Cafe and Lounge Villa Sassa
Bar, Cafe and Lounge
Swimming Pool Villa Sassa
Swimming Pool
Entertainment Facility Villa Sassa
Entertainment Facility
Fitness Center Villa Sassa
Fitness Center
Functional Hall Villa Sassa
Functional Hall

Things to Do

  • Romantic proposal packages
  • Fitness center
  • Outdoor facilities
  • TV lounge
  • Garden
  • Turkish bath
  • Health club
  • Spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Sun loungers

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Hotel Services

  • Multilingual staff
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Rooftop terrace
  • Banquet
  • Reception hall
  • Smoking area
  • Parking

Transportation

  • Limited parking
  • Storage
  • Limo or town car service
  • Airport transfer

Food and Drinks

  • Breakfast
  • Vegetarian meal
  • Snack bar

Public Facilities

  • Elevator
  • Parking

Business Facilities

  • Conference center
  • Meeting rooms

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Villa Sassa

Important Note
  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CHF 18 to 25 for adults, and CHF 15 to 25 for children
  • Airport shuttle fee: CHF 260 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Car recommended

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Villa Sassa
136
Number of floors in Villa Sassa
6
Another facilities in Villa Sassa
Romantic proposal packages, Fitness center, Outdoor facilities, TV lounge, Garden

Frequently asked question in Villa Sassa

What are available facilities at Villa Sassa?
There are top facilites at Villa Sassa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Villa Sassa?
The standard check-in time at Villa Sassa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Villa Sassa provide breakfast?
Yes, Villa Sassa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Villa Sassa?
Villa Sassa is a 4.0-star hotel.
How many floors does Villa Sassa have?
Villa Sassa has 6 floors.
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More Reviews from Other Guests in Villa Sassa

8.6
Very Good
From 808 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Villa Sassa

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Mylla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.
Bethan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!
Read More
Nadim Kamil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a great experience including staff, amenities and breakfast. We will definitely come back!
Matthew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place is awesome.
Aleix
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Stayed for one week and enjoyed every minute of it. This beautiful property has everything you need to make your stay comfortable and effortless. The breakfast is one of the best I had in my travels , suitable for everyone! Location is a short drive to the lake and we surrounding attractions. Highly recommend!!!
Darwin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.
Gene Martin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a wonderful experience
Albert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The views of Lake Lugano from this property are amazing.
Mohammed
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was amazing, top notch hotel!
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to stay wish we’d stayed longer a massage would of been great
Ams
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
Read More
Nancy
icon-with Friends
with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience.
Rosemeire
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Unfortunately, we were stuck in the elevator for about 30 minutes, and the help button didn’t work. We had to call the hotel directly for assistance.
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Read More
Lai
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!
Read More
Chad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
Read More
Katie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.
Timna
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Villa Sassa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 808 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Villa Sassa

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Mylla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.
Bethan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!
Read More
Nadim Kamil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a great experience including staff, amenities and breakfast. We will definitely come back!
Matthew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place is awesome.
Aleix
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Stayed for one week and enjoyed every minute of it. This beautiful property has everything you need to make your stay comfortable and effortless. The breakfast is one of the best I had in my travels , suitable for everyone! Location is a short drive to the lake and we surrounding attractions. Highly recommend!!!
Darwin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.
Gene Martin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a wonderful experience
Albert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The views of Lake Lugano from this property are amazing.
Mohammed
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was amazing, top notch hotel!
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great place to stay wish we’d stayed longer a massage would of been great
Ams
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
Read More
Nancy
icon-with Friends
with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience.
Rosemeire
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Unfortunately, we were stuck in the elevator for about 30 minutes, and the help button didn’t work. We had to call the hotel directly for assistance.
Deborah
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.
Read More
Lai
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!
Read More
Chad
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.
Read More
Katie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.
Timna
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+ The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite. My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3. I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location. Nevertheless the staff were polite and corrected the error immediately.
Read More
Number of reviews per page
20
40