Villa Sassa

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8.8
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

James

10.0
/ 10
Excellent place to stay, comfortable bed and very friendly and helpful staff. Great location only a short bus ride to the railway station and into the centre. Ticino ticket is available for free travel in the whole area! Brilliant hotel! Thanks, Jimmy and Gwyneth

Antonios

10.0
/ 10
Clean room is very nice We found the great help from the staff The Breakfast amazing

Wayne

10.0
/ 10
Great hotel but a large construction crane obscures a wonderful view from pool and dining area.
In the Area
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Via Tesserete 10, Lugano, Ticino, Switzerland, 6900

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Villa Sassa is located in area / city Lugano. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Villa Sassa

Via Tesserete 10, Lugano, Ticino, Switzerland, 6900
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Lobby Villa Sassa
Exterior 2 Villa Sassa

Discover More About Villa Sassa

General


In Lugano (Lugano City-Centre)

Location


With a stay at Villa Sassa in Lugano (Lugano City-Centre), you'll be within a 5-minute drive of Lake Lugano and San Lorenzo Cathedral. This spa hotel is 1.5 mi (2.4 km) from Palazzo dei Congressi and 1.5 mi (2.4 km) from Villa Ciani.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Lorenzo Cathedral - 1.1 km / 0.7 mi
Piazza della Riforma - 1.2 km / 0.7 mi
University of Lugano - 1.2 km / 0.7 mi
Via Nassa - 1.2 km / 0.7 mi
Cantonal Art Museum - 1.3 km / 0.8 mi
Lake Lugano - 1.4 km / 0.8 mi
Casino Lugano - 1.4 km / 0.9 mi
Parco Ciani - 1.4 km / 0.9 mi
Villa Ciani - 1.5 km / 0.9 mi
Lungolago - 1.6 km / 1 mi
Chiesa di Santa Maria degli Angioli - 1.6 km / 1 mi
Palazzo dei Congressi - 1.6 km / 1 mi
LAC Lugano Arte e Cultura - 1.7 km / 1.1 mi
Lugano Exhibition Centre - 1.7 km / 1.1 mi
Santa Maria degli Angeli - 1.7 km / 1.1 mi

The nearest airports are:
Lugano (LUG-Agno) - 6.5 km / 4 mi
Milan Malpensa Airport (MXP) - 85.2 km / 52.9 mi

The preferred airport for Villa Sassa is Milan Malpensa Airport (MXP).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Ai giardini di Sassa, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 136 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Villa Sassa

Entertainment Facility Villa Sassa
Entertainment Facility
Functional Hall Villa Sassa
Functional Hall
Common Space Villa Sassa
Common Space
Lobby Villa Sassa
Lobby
Accommodation Services Villa Sassa
Accommodation Services

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Garden
  • Turkish bath
  • Health club
  • Spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

General

  • Rooftop terrace
  • Banquet
  • Reception hall
  • Smoking area
  • Parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Vegetarian meal
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Parking

Family-friendly Facilities

  • Children club (surcharge)
  • Kids club

Transportation

  • Limited parking
  • Limo or town car service

Business Facilities

  • Conference center
  • Meeting rooms

Connectivity

  • Free WiFi
  • WiFi (surcharge)

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Villa Sassa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Outside food is not permitted on the premises.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Villa Sassa
136
Number of floors in Villa Sassa
6
Another facilities in Villa Sassa
Romantic proposal packages, Indoor pool, Outdoor facilities, TV lounge, Garden

Frequently asked question in Villa Sassa

What are available facilities at Villa Sassa?
There are top facilites at Villa Sassa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Villa Sassa?
The standard check-in time at Villa Sassa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Villa Sassa provide breakfast?
Yes, Villa Sassa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Villa Sassa
Villa Sassa has a 4.0-star rating.
How many floors does Villa Sassa have?
Villa Sassa has 6.
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More Reviews from Other Guests in Villa Sassa

8.8
Very Good
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Villa Sassa

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent place to stay, comfortable bed and very friendly and helpful staff. Great location only a short bus ride to the railway station and into the centre. Ticino ticket is available for free travel in the whole area! Brilliant hotel! Thanks, Jimmy and Gwyneth
Antonios
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room is very nice We found the great help from the staff The Breakfast amazing
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel but a large construction crane obscures a wonderful view from pool and dining area.
Anne
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day after a storm from mountain to lake. Sorta sums up the place. Very intimate and special.
Read More
Caroline
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelente hotel y la vista al lago una belleza!
Susan
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent breakfast choices and responsive staff. I lost my phone and the staff helped me communicate with someone who found it. The room had a magnificent view. We had dinner in the ristorante and the meal was creative and delicious. The staff are friendly and shared interesting information.
Cesar
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel, beautiful view, and the staff were excellent, especially Marco.
Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely big room
Vanessa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Mylla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.
Bethan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!
Read More
Nadim Kamil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was a great experience including staff, amenities and breakfast. We will definitely come back!
Matthew
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This place is awesome.
Aleix
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Stayed for one week and enjoyed every minute of it. This beautiful property has everything you need to make your stay comfortable and effortless. The breakfast is one of the best I had in my travels , suitable for everyone! Location is a short drive to the lake and we surrounding attractions. Highly recommend!!!
Darwin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.
Gene Martin
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a wonderful experience
Albert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The views of Lake Lugano from this property are amazing.
Mohammed
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was amazing, top notch hotel!
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great place to stay wish we’d stayed longer a massage would of been great
Ams
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Villa Sassa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,002 reviews
Cleanliness

9.2

Room Comfort

8.6

Location

8.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Villa Sassa

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent place to stay, comfortable bed and very friendly and helpful staff. Great location only a short bus ride to the railway station and into the centre. Ticino ticket is available for free travel in the whole area! Brilliant hotel! Thanks, Jimmy and Gwyneth
Antonios
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room is very nice We found the great help from the staff The Breakfast amazing
Wayne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel but a large construction crane obscures a wonderful view from pool and dining area.
Anne
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day after a storm from mountain to lake. Sorta sums up the place. Very intimate and special.
Read More
Caroline
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excelente hotel y la vista al lago una belleza!
Susan
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent breakfast choices and responsive staff. I lost my phone and the staff helped me communicate with someone who found it. The room had a magnificent view. We had dinner in the ristorante and the meal was creative and delicious. The staff are friendly and shared interesting information.
Cesar
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel, beautiful view, and the staff were excellent, especially Marco.
Jeremy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Lovely big room
Vanessa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.
Mylla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.
Bethan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!
Read More
Nadim Kamil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was a great experience including staff, amenities and breakfast. We will definitely come back!
Matthew
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This place is awesome.
Aleix
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Stayed for one week and enjoyed every minute of it. This beautiful property has everything you need to make your stay comfortable and effortless. The breakfast is one of the best I had in my travels , suitable for everyone! Location is a short drive to the lake and we surrounding attractions. Highly recommend!!!
Darwin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.
Gene Martin
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We had a wonderful experience
Albert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The views of Lake Lugano from this property are amazing.
Mohammed
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was amazing, top notch hotel!
Sherry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great place to stay wish we’d stayed longer a massage would of been great
Ams
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city. When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive. It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail. While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area. Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.
Read More
Number of reviews per page
20
40