We had a hassle free check in on our arrival and did not have to wait for our rooms as we checked in after 12pm. Staff were all courteous and helpful. Food was great and the breakfast spread was also good. Overall we had a great stay at Novotel Impact. Thank you. Sawadee-ka

Toilet is dirty. Lots of cockroaches.

We faced trouble for the first time in finding location. People there couldn't speak English fluently so we also had trouble in communication. The room was relatively clean and big. The refrigerator was smelly and the AC was leak so we had to change room at the second day. The room is comfortable with backpacker price so don't expect too much. The staff was cooperative enough and good with our complain.

Very old apartment & not clean. Staff got angry while asking support for Wifi. Door could be locked but it seem not safety.

I stayed here because the location is nearby the Impact Arena. It's not a hostel/hotel but an budget apartment. The room was clean and spacious but the alley on the way there was a little bit scary like you were in an Asian horror movie. Luckily nothing happened. The bed was hard but for the price and location this place is quite good.

Room was okay. Worth of what you paid for. Location was hard to find. No wifi. At first they response pretty fast. But after the first day, wifi problem didn’t solve