Pullman Phuket Karon Beach Resort

good hotel

Very nice resort with great rooms, pool areas were great. Very disappointed in the restaurants, expensive food that caused food poisoning.

Overall not a bad place to stay but the hotel needs a bit of a spruce up and some maintenance to be rated 5 star. With items in the room falling off, getting stuck (all plugs), shower leaking and flooding the bathroom, and lack of tv entertainment unless you join Facebook or Netflix plus outdoor furniture and gardens needing replacement or repair it falls a bit short of 5 star luxury. Room services could be conducted up to 7pm which is not convenient after a day out. The meal prices are very expensive as is anything within the hotel grounds. However, the staff were wonderful and very helpful if you struck the ones that could speak a little English. The location is great and just a short walk across the road to a beautiful beach. Overall, don’t expect it to be a 5 star experience but the location is top notch.

I recently had the pleasure of staying at the Pullman Phuket, and I must say, it was an exceptional experience. The hotel's location is fantastic, just a short stroll from the beach, making it easy to enjoy the sun and sea. The in-house dining options were impressive, with breakfast at Snail offering a delightful start to the day, and dinner at Thai Thai was equally enjoyable. One of the highlights of our evenings was the live music at the Andaman Lounge, which added a wonderful ambiance to our stay. I highly recommend trying the ravioli at Karon Cafe; it was a standout dish that we looked forward to. The hotel also boasts clean swimming pools and spacious rooms, which made our stay even more comfortable. We booked two junior suites, and they were simply brilliant. Overall, our experience at Pullman Phuket was amazing, and I would highly recommend it to anyone looking for a relaxing getaway.

Price was a biton a higher side but the luxury you enjoy compensates for it. We thoroughly enjoyed our stay and didn't show much interest in going around Phuket as hotel itself was enough

3 star hotel with 5 star prices. No hot or cold towel upon arrival and no water offered. Pool area in poor condition. Towels in bad condition. No live entertainment apart from a bad duo in Andaman lounge 3 nights per week. Spa treatments were good but expensive.

Love the place and the food we had every day. The position of the resort is fantastic, not too far from the Karon main streets where you find lots of nice restaurants , shops and a beautiful Temple!

one of the most amazing places we have stayed in the world. everything was perfect including Pools, restaurants, bars, entertainment, beach cleanliness, staff was perfect, enjoyed the tennis and pickleball area and staff.

Lovely hotel. Some maintenance work currently going in. Food and beverages in hotel are very expensive. Walkable to local food and shopping areas. Excellent location.

Amazing hotel.. go for the seaview, amazing sunset. Easy access to Karon and kata.. staff lovely. Right on beach front.

The property is big and beautifully maintained. The staff is very helpful and accommodating.

Under renovation in areas so some pools closed, sauna and steam room in gym out of action and noise from ongoing work on ground and first floor. Could have been warned before booking. Overall a pleasant stay and would recommend to others.

Good place to stay

We loved our stay at pullman resort. The only thing we didn't like is breakfast was quite average & there were quite limited options. We were really disappointed with breakfast

우린 이 호텔에서 신혼여행을 보냈었어요. 올해 결혼 30주년 기념으로 다시 가게 되었는데 세월의 흔적이 조금 느껴졌지만 방이 매일 청결하게 정리가 되어 있어서 좋았어요. 호텔의 여러곳을 돌아볼 수 있어요. 한가지 아쉬움 점은 한글로 된 안내서가 없어서 아쉬웠어요.

Our booking was for 2 adults and a 12 year old child. Reservation confirmation was for a rom appropriate for 3 sleeps. However at the checkin we were charged for extra bed, reception claiming our 12 year old daughter is not a baby! That was unexpected and misleading. In addition the given room was too small for an additional bed. We paid for sea view but unfortunately with the smell and the noise from restaurant on the ground floor of the wing we were not even able to open our balcony door (the only window).

I have stayed at a number of Pullman properties in Asia (Thailand and Vietnam). Most recently the Pullman Phu Quoc 24th Dec to 1st Jan 25 I was very disappointed at the overall service and cleanliness of the property. Day 1 arrival, there were no towels available for guests at the swimming pool and we were advised to wait at least 1 hour. With two young children who had been swimming I found this completely unacceptable. Our room was also not cleaned for hours even after leaving the ‘make up room’ sign before leaving for breakfast and coming back to the room 2 hours later. After making a call to the reception to ask for the room to be cleaned and then spending a few hours in the swimming pool and beach and returning to the room it was still left uncleaned. After physically visiting the reception desk to complain, I was told that the Phu Quoc property rooms are only cleaned once a day after 3pm - I have never come across this explanation before in all my time of travelling around the world either for business or leisure. On arrival at the Pullman Karon Beach after check-in with family (3 rooms) I requested to speak to the manager. A lady (Jung) duly came to speak to me and I alerted her to the numerous service issues I experienced at the Phu Quoc property seeking her assurance that the same would not be repeated at the Karon Beach hotel. Day 1, after check-in I called the reception team to request 2 firm pillows and nothing arrived. I called again and still nothing.

Very nice property

Stay as far away as possible. What a mess!

Great location and facilities.