Keypad Hotel - 24 Hang Ga

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8.8
/10
Very Good
217 reviews

What Guests Say About Their Stay

L***E

10.0
/ 10
The uncles and staff here are very enthusiastic and cheerful, especially the receptionist Anh. Rooms are clean. The hotel is convenient for traveling around the old town. If I have the opportunity to return to Hanoi, I will still choose to stay here
See original

Lana V.

8.8
/ 10
Super central location, reasonable price, near locations such as night market, Hoan Kiem lake, Ta Hien, etc. Receptionist and security staff are enthusiastic, friendly and thoughtful. Although the room is not big, it is clean - sleep well. The only thing I like is that the toilet in my room drains slowly on the floor. After washing my face/bathing, the water is all over the floor. After going out for half an afternoon, the floor is still wet, it looks dirty. The solution is to fix the glass in the dry area & shower area + put a super absorbent mat in front of the toilet door (and change it every day) to fix the problem. This is easy, I hope the hotel reads this comment and will soon adjust so you can have a better experience.
See original

Trần N.

9.4
/ 10
I have been back twice, the room is clean and spacious. The staff is lovely, the receptionist Yen is very nice!
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Rubai O.

9.7
/ 10
The hotel staff were very friendly and accommodating. The foods are also delicious. It was a nice experience we have had there. The room was great. It was the perfect idea to stay at this hotel.

phanuda s.

9.4
/ 10
Clean rooms, very convenient to travel. Most importantly, good service staff. ... have a chance to go to Hanoi Definitely stay here again;)
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In the Area
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24 Hang Ga, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 109632

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Keypad Hotel - 24 Hang Ga is a good choice when you are visiting Hang Bo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Keypad Hotel - 24 Hang Ga

24 Hang Ga, Hang Bo, Hoan Kiem, Hanoi, Vietnam, 109632
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Lobby Keypad Hotel - 24 Hang Ga
Exterior 2 Keypad Hotel - 24 Hang Ga

Discover More About Keypad Hotel - 24 Hang Ga

Location


Staying at Keypad Hotel - 24 Hang Ga is a good choice when you are visiting Hang Bo.

About Keypad Hotel - 24 Hang Ga

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Keypad Hotel - 24 Hang Ga provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Keypad Hotel - 24 Hang Ga is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Keypad Hotel - 24 Hang Ga provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Keypad Hotel - 24 Hang Ga, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Keypad Hotel - 24 Hang Ga.

If you plan to have a long-term stay, staying at Keypad Hotel - 24 Hang Ga is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Keypad Hotel - 24 Hang Ga is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Keypad Hotel - 24 Hang Ga is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Keypad Hotel - 24 Hang Ga.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Keypad Hotel - 24 Hang Ga is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Keypad Hotel - 24 Hang Ga is the right place to stay.

All facilities in Keypad Hotel - 24 Hang Ga

Lobby Keypad Hotel - 24 Hang Ga
Lobby
Exterior Keypad Hotel - 24 Hang Ga
Exterior
Bedroom Keypad Hotel - 24 Hang Ga
Bedroom
In-room Bathroom Keypad Hotel - 24 Hang Ga
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Porter
  • Tours

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Transportation

  • Airport transfer
  • Parking with surcharge
  • Car rental
  • Valet parking

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Photocopier
  • PRINTER

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Connectivity

  • Internet point
  • Free WiFi

Things to Do

  • Massage

Accommodation Policy & General Information in Keypad Hotel - 24 Hang Ga

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Keypad Hotel - 24 Hang Ga
30
Number of floors in Keypad Hotel - 24 Hang Ga
9
Another facilities in Keypad Hotel - 24 Hang Ga
Bellhop, Welcoming drinks, Money changer, Doorman, Express check-in

Frequently asked question in Keypad Hotel - 24 Hang Ga

What are available facilities at Keypad Hotel - 24 Hang Ga?
There are top facilites at Keypad Hotel - 24 Hang Ga such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Keypad Hotel - 24 Hang Ga?
The standard check-in time at Keypad Hotel - 24 Hang Ga is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Keypad Hotel - 24 Hang Ga?
Keypad Hotel - 24 Hang Ga is a 3.0-star hotel.
How many floors does Keypad Hotel - 24 Hang Ga have?
Keypad Hotel - 24 Hang Ga has 9 floors.
How many rooms are available at Keypad Hotel - 24 Hang Ga?
Keypad Hotel - 24 Hang Ga has 30 rooms in total.
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More Reviews from Other Guests in Keypad Hotel - 24 Hang Ga

8.8
Very Good
From 217 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about Keypad Hotel - 24 Hang Ga
All
Bedroom (5)
Distance to City Center (4)
Staff Friendliness (3)
Room Space (3)
Soundproof (3)
Accessibility (2)
Wifi (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
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Most Recent
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Traveler Reviews Keypad Hotel - 24 Hang Ga

Number of reviews per page
20
40
Customer reviews
Profile Picture
Nguyen P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The hotel is close to the city center, and the reception staff are friendly and helpful.
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Find this review helpful?
N***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 19 week(s) ago
The staff is friendly and willing to lend towels for showering before check in, the room is nice and clean.
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Find this review helpful?
Y***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The staff is really good, the room is comfortable and clean, and also the complimentary is very good!
1 people find it helpful
Juliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Good hotel and good location, breakfast so good
1 people find it helpful
LU NGOC K. A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 24 week(s) ago
The hotel was very old, smelly, and the staff were unprofessional. I had to check out just 10 minutes after check-in.
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1 people find it helpful
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The staff were very friendly and the rooms were clean.
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1 people find it helpful
T***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Convenient location, adequate amenities.
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2 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
The reception lady and the bellboy who welcomed us were quite friendly, but the rest of the staff were just so-so. The hotel has a very good location in the middle of the Old Quarter. The room size was decent and clean. It's an okay place to stay if you plan to go shopping all day. Thank you Keypad Hotel.
8 people find it helpful
L***E
icon-origin-TRAVELOKA
6.3
/10
Reviewed 80 week(s) ago
I rented 2 Sup rooms here, the quality of the rooms is completely different. 1 room on the 4th floor is quite ok, the room on the 5th floor is very bad, the room is narrow, the toilet door cannot be locked, the main room door is very difficult to open, the closet is dirty. When checking in, my family had a lot of luggage, my brother opened the hotel door and asked the receptionist to help push the luggage, but the male receptionist at that time was still sitting in one place, called twice but still did not come out. The next day when checking out, the female receptionist was quite cute. The motorbike rental service at the hotel is quite expensive. My family was quite disappointed here.
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8 people find it helpful
Satwika n. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
The hotel is strategically located and clean. The staff is friendly and pleasant during the stay at the keypad hotel.
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4 people find it helpful
L***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 114 week(s) ago
The uncles and staff here are very enthusiastic and cheerful, especially the receptionist Anh. Rooms are clean. The hotel is convenient for traveling around the old town. If I have the opportunity to return to Hanoi, I will still choose to stay here
Translated by Google Icon
See original
4 people find it helpful
T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 122 week(s) ago
Good room good service i love it this hotel.
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3 people find it helpful
Thảo N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
Phòng sạch sẽ, các chị lễ tân và các chú staff siu đáng yêu, nhiệt tình luôn ạ😍
1 people find it helpful
Tram P. V.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 144 week(s) ago
Service and room are okay. The minus point is that on the day of check out, while it was not yet time to check out (about 5-6 am), the hotel's male staff arbitrarily knocked on the door and used the spare key to open the door himself. Luckily, I had the latch on the side. inside, but I'm a woman and when a male employee enters the room without consent, it's very unsafe. Hope the hotel reconsiders this issue.
Read More
Translated by Google Icon
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18 people find it helpful
Profile Picture
Phan T. T. L.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 145 week(s) ago
Unprofessional staff, bad attitude, dissatisfied. There was a problem with the customer's bedding and the staff knew it, but the customer said it until the second day that there was a problem before telling them :))
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8 people find it helpful
Accommodation's Reply
22 Nov 2023
Keypad thank you for trusting and supporting the hotel. First of all, Keypad apologizes to you for your bad experience at the hotel. However, Keypad still wants to correct the above information - Having stained sheets or blankets is undesirable and the hotel wanted to notify you, but you returned late (after 11pm), so Keypad could not notify you right away at the time of the incident. - When Keypad reported the problem on the second day of her stay, Ms. Linh refused to accept it because her clothes were dirty on the sheets. It wasn't until the second set of sheets was dirty that she accepted them. Keypad is sure to always want to bring customers the best experience and the Keypad brand is reputable, so we will not lie or intentionally cause incidents that cause damage to customers. Any customer always wants new and clean services and equipment. At the same time, you will also be responsible for preserving the hotel's assets, so Keypad hopes that Ms. Linh will understand and sympathize with you. I also hope you understand that Keypad staff always work responsibly and conscientiously. However, there may be unnecessary misunderstandings in communication. Keypad once again hopes for your understanding. Best regards
Translated by Google Icon
See original
Lana V.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 145 week(s) ago
Super central location, reasonable price, near locations such as night market, Hoan Kiem lake, Ta Hien, etc. Receptionist and security staff are enthusiastic, friendly and thoughtful. Although the room is not big, it is clean - sleep well. The only thing I like is that the toilet in my room drains slowly on the floor. After washing my face/bathing, the water is all over the floor. After going out for half an afternoon, the floor is still wet, it looks dirty. The solution is to fix the glass in the dry area & shower area + put a super absorbent mat in front of the toilet door (and change it every day) to fix the problem. This is easy, I hope the hotel reads this comment and will soon adjust so you can have a better experience.
Read More
Translated by Google Icon
See original
7 people find it helpful
Hong A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 146 week(s) ago
I booked a soup room. Room area is quite narrow, difficult to move, minibar and bathroom amenities, full TV. Friendly polite staff. The minus point is that the hotel's floor is covered with plastic to simulate wooden floors, which I find quite dirty. In the old town, if you can book at a sale price, it's ok, but the real price is high compared to the room quality
Read More
Translated by Google Icon
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2 people find it helpful
Thanh V. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 147 week(s) ago
The style of the book according to the presentation on the app shows the size and shape of some of the characters, which are very simple and clear, the King bed also has the same size as a regular bed, just like a regular hospital bed. When it comes to light, it's also very bad. I want you to be a guest, but not because the guest wants to wait and see if you want to be another room. However, the pregnancy is due to the good service of the staff.
Read More
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6 people find it helpful
Doan N. B. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 148 week(s) ago
The room is a bit smaller than expected, but it's reasonable because it's in the Old Quarter. The room is clean without any smell, the toilet is ok, the staff is super friendly.
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3 people find it helpful
pham t. l. n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Nhân viên rất nheiejt tình, mến khách, chu đáo.
3 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Keypad Hotel - 24 Hang Ga

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 217 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.3

Location

8.9

Service and Facilites

8.7

People often mention about Keypad Hotel - 24 Hang Ga
All
Bedroom (5)
Distance to City Center (4)
Staff Friendliness (3)
Room Space (3)
Soundproof (3)
Accessibility (2)
Wifi (2)
Bathroom (2)
Hotel Area (2)
Surroundings (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Keypad Hotel - 24 Hang Ga

Number of reviews per page
20
40
Customer reviews
Profile Picture
Nguyen P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The hotel is close to the city center, and the reception staff are friendly and helpful.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-origin-TRAVELOKA
6.6
/10
Reviewed 19 week(s) ago
The staff is friendly and willing to lend towels for showering before check in, the room is nice and clean.
Translated by Google Icon
See original
Find this review helpful?
Y***f
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The staff is really good, the room is comfortable and clean, and also the complimentary is very good!
1 people find it helpful
Juliana
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Good hotel and good location, breakfast so good
1 people find it helpful
LU NGOC K. A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 24 week(s) ago
The hotel was very old, smelly, and the staff were unprofessional. I had to check out just 10 minutes after check-in.
Translated by Google Icon
See original
1 people find it helpful
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The staff were very friendly and the rooms were clean.
Translated by Google Icon
See original
1 people find it helpful
T***N
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Convenient location, adequate amenities.
Translated by Google Icon
See original
2 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 73 week(s) ago
The reception lady and the bellboy who welcomed us were quite friendly, but the rest of the staff were just so-so. The hotel has a very good location in the middle of the Old Quarter. The room size was decent and clean. It's an okay place to stay if you plan to go shopping all day. Thank you Keypad Hotel.
8 people find it helpful
L***E
icon-origin-TRAVELOKA
6.3
/10
Reviewed 80 week(s) ago
I rented 2 Sup rooms here, the quality of the rooms is completely different. 1 room on the 4th floor is quite ok, the room on the 5th floor is very bad, the room is narrow, the toilet door cannot be locked, the main room door is very difficult to open, the closet is dirty. When checking in, my family had a lot of luggage, my brother opened the hotel door and asked the receptionist to help push the luggage, but the male receptionist at that time was still sitting in one place, called twice but still did not come out. The next day when checking out, the female receptionist was quite cute. The motorbike rental service at the hotel is quite expensive. My family was quite disappointed here.
Read More
Translated by Google Icon
See original
8 people find it helpful
Satwika n. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 97 week(s) ago
The hotel is strategically located and clean. The staff is friendly and pleasant during the stay at the keypad hotel.
Translated by Google Icon
See original
4 people find it helpful
L***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 114 week(s) ago
The uncles and staff here are very enthusiastic and cheerful, especially the receptionist Anh. Rooms are clean. The hotel is convenient for traveling around the old town. If I have the opportunity to return to Hanoi, I will still choose to stay here
Translated by Google Icon
See original
4 people find it helpful
T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 122 week(s) ago
Good room good service i love it this hotel.
Translated by Google Icon
See original
3 people find it helpful
Thảo N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
Phòng sạch sẽ, các chị lễ tân và các chú staff siu đáng yêu, nhiệt tình luôn ạ😍
1 people find it helpful
Tram P. V.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 144 week(s) ago
Service and room are okay. The minus point is that on the day of check out, while it was not yet time to check out (about 5-6 am), the hotel's male staff arbitrarily knocked on the door and used the spare key to open the door himself. Luckily, I had the latch on the side. inside, but I'm a woman and when a male employee enters the room without consent, it's very unsafe. Hope the hotel reconsiders this issue.
Read More
Translated by Google Icon
See original
18 people find it helpful
Profile Picture
Phan T. T. L.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 145 week(s) ago
Unprofessional staff, bad attitude, dissatisfied. There was a problem with the customer's bedding and the staff knew it, but the customer said it until the second day that there was a problem before telling them :))
Translated by Google Icon
See original
8 people find it helpful
Accommodation's Reply
22 Nov 2023
Keypad thank you for trusting and supporting the hotel. First of all, Keypad apologizes to you for your bad experience at the hotel. However, Keypad still wants to correct the above information - Having stained sheets or blankets is undesirable and the hotel wanted to notify you, but you returned late (after 11pm), so Keypad could not notify you right away at the time of the incident. - When Keypad reported the problem on the second day of her stay, Ms. Linh refused to accept it because her clothes were dirty on the sheets. It wasn't until the second set of sheets was dirty that she accepted them. Keypad is sure to always want to bring customers the best experience and the Keypad brand is reputable, so we will not lie or intentionally cause incidents that cause damage to customers. Any customer always wants new and clean services and equipment. At the same time, you will also be responsible for preserving the hotel's assets, so Keypad hopes that Ms. Linh will understand and sympathize with you. I also hope you understand that Keypad staff always work responsibly and conscientiously. However, there may be unnecessary misunderstandings in communication. Keypad once again hopes for your understanding. Best regards
Translated by Google Icon
See original
Lana V.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 145 week(s) ago
Super central location, reasonable price, near locations such as night market, Hoan Kiem lake, Ta Hien, etc. Receptionist and security staff are enthusiastic, friendly and thoughtful. Although the room is not big, it is clean - sleep well. The only thing I like is that the toilet in my room drains slowly on the floor. After washing my face/bathing, the water is all over the floor. After going out for half an afternoon, the floor is still wet, it looks dirty. The solution is to fix the glass in the dry area & shower area + put a super absorbent mat in front of the toilet door (and change it every day) to fix the problem. This is easy, I hope the hotel reads this comment and will soon adjust so you can have a better experience.
Read More
Translated by Google Icon
See original
7 people find it helpful
Hong A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 146 week(s) ago
I booked a soup room. Room area is quite narrow, difficult to move, minibar and bathroom amenities, full TV. Friendly polite staff. The minus point is that the hotel's floor is covered with plastic to simulate wooden floors, which I find quite dirty. In the old town, if you can book at a sale price, it's ok, but the real price is high compared to the room quality
Read More
Translated by Google Icon
See original
2 people find it helpful
Thanh V. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 147 week(s) ago
The style of the book according to the presentation on the app shows the size and shape of some of the characters, which are very simple and clear, the King bed also has the same size as a regular bed, just like a regular hospital bed. When it comes to light, it's also very bad. I want you to be a guest, but not because the guest wants to wait and see if you want to be another room. However, the pregnancy is due to the good service of the staff.
Read More
Translated by Google Icon
See original
6 people find it helpful
Doan N. B. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 148 week(s) ago
The room is a bit smaller than expected, but it's reasonable because it's in the Old Quarter. The room is clean without any smell, the toilet is ok, the staff is super friendly.
Translated by Google Icon
See original
3 people find it helpful
pham t. l. n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
Nhân viên rất nheiejt tình, mến khách, chu đáo.
3 people find it helpful
Number of reviews per page
20
40